Whomever owns this DMV ought to really look into how their employees are to customers. The majority…read moreof this office's ratings are very low, so your division has no customer service quality whatsoever nor is it customer oriented. My experience with this office was horrible. Walked in with my child to get the title changed over since the car was finally paid off. The young guy who helped us was more interested on continuing his "chisme" in Spanish with his female co-worker rather than focusing on helping us. Even after we handed him the documents, he still kept his focus on the gossip with his female co-worker. I looked up and caught him rolling his eyes at my child and I. We were polite as posible and was clear we needed only a title name change. It should have been a short visit, but his side activity made it longer for us waiting for him to conclude our business there.

Today I called to get information about renewing my drivers license to a New Mexico state real ID…read moredrivers license about 50 minutes ago. I got an appointment took my documentation I needed and I am back home in less than an hour. The staff was very friendly and efficient. If you don't have the time and look for a convenience and are willing to pay the up charge compared to the state offices I recommend MVD now. They also renewed a handicap placard.

The staff at Busy Bee is extremely helpful and always knowledgeable. I stopped in because I was in…read morethe area the first time now I drive from the east mountains just for their amazing service.

Genesis MVD provides the best MVD services in Albuquerque! Maria is very helpful and professional;…read moreI am grateful to have discovered this office. Prices are reasonable, much better than all of the others (MVD Express, In & Out). I recommend this alternative MVD office for MVD services.

Very friendly and quick very professional. She was informative .I definitely will be back here for…read moremy registration.

Quick & easy , Great service. Valued both of our time , will definitely be recommending familyread more

I've been in 5 times to try and transfer my title from out of state and register my car. Despite…read morebrinign in my car title, the Lomas office claims that they cannot "verify" the title and they keep getting a "hard stop" from the state where it was issued. I called said state DMV office and they informed me that my title is showing up in the national data base. I have gone into MVD now, called and emailed multiple times to try to complete my registration and they refuse to call or email me back. I have reached out to my local legislator to make a complaint as this agency is keeping me from registering my car. I say skip the convenience and go to the state office or maybe try their competitor MVD express. If I could give this place no stars I would.

What a great trip and wonderful knowledge of the staff there Brenda new being trained by her boss…read moreCraig doing a fantastic job and getting walked through getting our real IDs so excited for all this information together and finally get it done thanks again team for all your help and knowledge.

The two lady's working the day I was there were absolutely professional - very rare in this…read morecountry! I recommended without reservation!

Ok, I just read all the bad reviews for this place, but I had the opposite experience. Granted, I…read morehad a complicated situation - I bought a trailer but later learned there were issues with the title. Three MVD Express locations and AAA's registration department COULD NOT HELP ME register my trailer! They each gave me the run around on all kinds of paperwork I needed... BUT... Rapid MVD on 10701 Corrales Rd NW was AMAZING. The person I worked with was Michael S. Uristole and his grandson who was in training. Both men were amazingly relaxed, friendly, knowledgeable and helpful. Michael went the extra (ten) miles for me and made calls to North Carolina and politely coaxed a dealer there to write up a documents we needed! He was patient and thoughtful and very neighborly. YES, I paid his fees (they were not cheap, but they were not more than he told me they would be. And there were a whole bunch of other fees, AND they charge 2.99% for any form of payment other than cash. But they made this clear upfront, so it was not a surprise - I was expecting it and willingly paid it, after all the stonewalling from the other places, this was a welcome relief.) All in all it cost a lot more than it would have at the regular MVD. However, I am SOOOOOOO grateful to Michael and grandson for taking care of this for me. It was well worth the pricey payment to have this long standing, seemingly impossible task completed. I would recommend this Rapid MVD to anyone who has a complicated situation and wants friendly service from knowledgeable folks. Yes, you will pay for this, but if you need this kind of assistance, it is well worth it.

Service tech Anthony Vigil was courteous and efficient. I was in-and-out within 15 minutes…read more Location was close-to-home, so very convenient for me. Will definitely come back for future emission testing. Ken

Rude! Service person started yelling "Did you not see the sign that says not to turn your engine…read moreoff? still upset he just kept saying not to blame him if my vehicle didn't didn't pass inspection! I told him I didn't come in to be yelled at and left. Got it done at EZ emissions at 6500 central. Person there was fast and efficient