Today's visit was fantastic…read more Shari was a huge help , very kind, and took care of us quickly Make an appointment, read up on what is required to complete your transaction These folks will really make it a pleasant experience

Who freaking knew I would be in New Mexico for work, moving into a house, and having to transfer…read moreall of my Texas stuff. In Texas, we dread the DMV (MVD), and it really is just absolutely a nightmare. However, MVD now, I mean holy crap. This process is so easy and streamlined. I did the title and license all at the same time. So, I think Texas can learn a thing about how they do this. I'm being pretty serious. It sucks to do this in Texas soooooo bad. Sooooo bad. As for the price, it was very reasonable and the place was fairly clean. However, the one thing that really needs to be expressed is Michelle and Sherri. Most of the people we have met here have been amazing, and these two ladies are outstanding. Just awesome. Kind, informative, and really do a great job. They take so much pride in their work and where they live. I'm impressed. Great work New Mexico.

I visited your office on 1/8 at 11:00 AM and 1/9 at 9:41 AM. I would like to report a significant…read moreissue with an employee at the eye testing center (long black hair, glasses). Her behavior was unprofessional; she frequently screamed at customers and used a mocking tone when asked questions. On a positive note, the male employee who assisted me with my license today was excellent--polite, helpful, and efficient. I would give him five starts. I suggest that the first employee receive additional training in customer communication, as her current attitude is unacceptable for a front-facing role. I hope this feedback helps in addressing her communication style and ensuring a better environment for your customers.

I am writing to share feedback regarding my recent experiences at your office on January 8th at…read more11:00 AM and January 9th at 9:41 AM. During my visits, I observed and experienced significant issues with an employee who sits near the eye testing center (described as having long black hair and wearing glasses). Her behavior was highly unprofessional; she frequently raised her voice at customers and utilized a mocking tone when addressed with questions. This level of communication is unacceptable for a front-facing role. I strongly suggest that this employee receive additional training in customer service and communication to ensure a more professional and respectful environment for your patrons. I hope this feedback is constructive and assists you in addressing the communication style at the eye testing center. Thank you for your time and for recognizing the hard work of your standout staff members.

Quick and awesome service. They were able to register my…read morecar to NM and paper work was all finished while we were doing the VIN inspection. I had no wait time. Answered all my questions and were polite and professional.

Great service. It was much faster than going to the MVD. No appointment necessary but they do close…read morefor a bit around lunch.

Fastest service of any dmv's. I was having title issues and Derrick was able to help me while he…read morewas training a co-worker. I will never go to another dmv.

The two gentlemen working around lunch time today were fantastic. Nice, friendly, helping everyone…read moreout, and making everyone smile. Haven't seen customer service like this in ages.

camilo was rude and dismissive even after i sent my 17 year old son back for a emissions test. he…read moresimply told him his car failed and pointed for him to leave. he's been doing doing this for 20 years he claims and he is as so incredibly rude. do not give this place business. horrible horrible customer service. and in fact, it smelled like cannabis inside the emissions building. i wouldn't go back.

Happy with my visit here and my oil change. I found a Groupon for it and was able to use it, but I…read morewill go back again. It's in a good location and easy to reach. Very nice people here

Great and friendly service great price to fast and very easy in and out very convenient locationread more

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.

The two lady's working the day I was there were absolutely professional - very rare in this…read morecountry! I recommended without reservation!

Ok, I just read all the bad reviews for this place, but I had the opposite experience. Granted, I…read morehad a complicated situation - I bought a trailer but later learned there were issues with the title. Three MVD Express locations and AAA's registration department COULD NOT HELP ME register my trailer! They each gave me the run around on all kinds of paperwork I needed... BUT... Rapid MVD on 10701 Corrales Rd NW was AMAZING. The person I worked with was Michael S. Uristole and his grandson who was in training. Both men were amazingly relaxed, friendly, knowledgeable and helpful. Michael went the extra (ten) miles for me and made calls to North Carolina and politely coaxed a dealer there to write up a documents we needed! He was patient and thoughtful and very neighborly. YES, I paid his fees (they were not cheap, but they were not more than he told me they would be. And there were a whole bunch of other fees, AND they charge 2.99% for any form of payment other than cash. But they made this clear upfront, so it was not a surprise - I was expecting it and willingly paid it, after all the stonewalling from the other places, this was a welcome relief.) All in all it cost a lot more than it would have at the regular MVD. However, I am SOOOOOOO grateful to Michael and grandson for taking care of this for me. It was well worth the pricey payment to have this long standing, seemingly impossible task completed. I would recommend this Rapid MVD to anyone who has a complicated situation and wants friendly service from knowledgeable folks. Yes, you will pay for this, but if you need this kind of assistance, it is well worth it.

Very courteous and professional.Always does quality work with a reasonable price also provides…read moreservice with a kind heart and smile.

I pulled in and who I presumed to be the owner greeted me. It was quick and efficient and I was in…read moreand out in under 10 minutes.