This location gets a 5 star review because of their attitude and continued attempts to help me get…read moremy license. Due to a DUI in So Cal almost 9 years ago there were many "glitches" with communication to and from Santa Fe. The DUI process is very difficult here. It was good to have an independent company on my side with all. As we didn't have an option of a private company at CA DMV it's refreshing to be able to go to a nice clean office with very short waits. If you want to understand the difference watch the Big Bang episode where Sheldon goes to DMV. A big thank you to the staff even when I was let's just say NOT happy.

This location is rarely busy and the staff is always helpful! We always come to this location for…read moreall our registration, license and MVD needs. If you give them a call they will even set up an appointment for you and double check you have everything you need before you go!! So worth any incidental fees to avoid having to go to the traditional MVD and waste an afternoon in their lobby!

Today's visit was fantastic…read more Shari was a huge help , very kind, and took care of us quickly Make an appointment, read up on what is required to complete your transaction These folks will really make it a pleasant experience

Who freaking knew I would be in New Mexico for work, moving into a house, and having to transfer…read moreall of my Texas stuff. In Texas, we dread the DMV (MVD), and it really is just absolutely a nightmare. However, MVD now, I mean holy crap. This process is so easy and streamlined. I did the title and license all at the same time. So, I think Texas can learn a thing about how they do this. I'm being pretty serious. It sucks to do this in Texas soooooo bad. Sooooo bad. As for the price, it was very reasonable and the place was fairly clean. However, the one thing that really needs to be expressed is Michelle and Sherri. Most of the people we have met here have been amazing, and these two ladies are outstanding. Just awesome. Kind, informative, and really do a great job. They take so much pride in their work and where they live. I'm impressed. Great work New Mexico.

Needed daughters AC checked. I had already charged the freon to green, but AC still wasn't working…read more Lisa welcomed me, explained with out an appointment it could take most of the morning, but was willing to work me in. She even mentioned a coffee shop & a bakery outlet near by. I had brought a book so I was good to go. Perry called me 45min later telling me I needed a pressure test on the AC system, quoted a price for the testing to troubleshoot. I agreed & waited. After they spent quite awhile on the vehicle charging the AC with a dye to check for leaks. Perry came out to inform me I had a leak down in the core areaof the engine. It was in a area that would require dropping the transmission & some other tight areas. He was honest and straightforward about how big this job. He was rock solid with the fact they were not equipped to do this job. His honesty was impressive. Even if they couldn't fix it he was able to make recommendations to who could & explained the cost. I noticed a lot of seniors using this place, even ask one gentleman about the place. He said "I have been coming here for 50yrs that says it all". Even though they didn't fit the AC I know what is wrong, price was less than a hundred for all the investigation to find the problem, & a solution was presented. I highly recommend this place

I made an appointment to get the air-conditioning fixed after speaking with this business about…read morepricing, but they couldn't get me in for a week. Dropped it off first thing in the morning. I have an appointment time and after a couple hours just called to check in and say hey and what's going on with it and Lady told me that he was out getting a test drive.. I assumed at that point that the car was done and ready to be picked up so I proceeded back over to the shop. Upon arriving, I see the car parked in the back lot right up against a trashcan, pinning it against the building. It actually damaging the trash trashcan.. which means they don't take proper care of customer vehicles. At this point, I asked if it was ready to go and the lady said it actually never even was seen yet so I decided I was gonna drive back across town and come back later to pick it up. halfway home. I get a phone call letting me know that the service advisor person was gonna get on the phone with me and proceeded to tell me that the inspection was done. Everything was good. They just needed to do the Eva and refrigerant.. I asked well OK how much is it gonna be fingering it? The back is $30. The inspection is free. Refrigerant should only be a little bit so I still looking at probably 100 bucks or less.. the guy proceeds to tell me it'd be almost $300 which blew my mind. I said no thank you went back to pick up the car and I also asked the service manager lady upfront with the deal was because pricing was confirmed on the phone when I made the appointment a week prior as well as in the morning when I dropped the car off. I was told that it was a miscommunication on their end, which makes no sense to me because it's a pretty straightforward procedure and cost. The only variable is the amount of refrigerant put in the vehicle. I proceed to drive the car over and drop it off at big old tires and they did it for $150 total. As an added, plus this whole experience, I ended up ruining a nice shirt and getting grease all over my hands because they got greased all over the inside of my car and the steering wheel. Just had the car cleaned the day before. Just be beside myself!

Fastest service of any dmv's. I was having title issues and Derrick was able to help me while he…read morewas training a co-worker. I will never go to another dmv.

The two gentlemen working around lunch time today were fantastic. Nice, friendly, helping everyone…read moreout, and making everyone smile. Haven't seen customer service like this in ages.

camilo was rude and dismissive even after i sent my 17 year old son back for a emissions test. he…read moresimply told him his car failed and pointed for him to leave. he's been doing doing this for 20 years he claims and he is as so incredibly rude. do not give this place business. horrible horrible customer service. and in fact, it smelled like cannabis inside the emissions building. i wouldn't go back.

Happy with my visit here and my oil change. I found a Groupon for it and was able to use it, but I…read morewill go back again. It's in a good location and easy to reach. Very nice people here

Quick, easy, friendly. Jorge? was knowledgeable about his work. Pretty much everything you want in…read moreservice.

Great service Great prices…read more Love coming here Literally 25 min oil change. Tire pressure Air filter And even a water

I recently had to have a lot of major repair work to my vehicle. Dearholt has taken care of me and…read moremy vehicle since I drove it off the dealer's lot brand new 8 years ago. I've never taken it to the dealer when I needed any maintenance and repair. Dearholt did some research on my behalf and found out my defective high speed fuel pump was part of a national recall, and that the dealer was supposed to fix/repair it as such. The Dealer refused to fix the problem, but Dearholt fixed it and made it affordable for me. I wouldn't ever go anywhere else!

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

Great and friendly service great price to fast and very easy in and out very convenient locationread more

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.