Mario and his team at In-Ex are amazing! This sofa was in terrible shape with poor quality cushions and springs that were loose and not functional. When you sat on it, you felt like you were sliding right out of it. We are thrilled with the restoration work In-Ex did. It's better than it was the day we bought it and the price of the repair was more than reasonable! We would highly recommend having them take a look at any of your furniture before giving up on it! read more

In-Ex Upholstery - A hated sofa that is now better than new! - Furniture Reupholstery Near Me - Portland, Oregon

Great work, faster than expected. We had 4 new dining chairs redone to match ones we already had. The work was impeccable and faster than expected. Great Service! read more

Brought in 2 older cot-sized (31" x 75" x 3") Tri-Fold mattresses with low quality flat foam where my hips/shoulders/knees were "on the ground" during side sleeping. Turnaround time was 5 or 6 days. The new foam is super firm and, according to staff, very durable and should last at least 10 years for summer tent campground "car camping" trips. If you are car/tent/campground camping (not hiking in to camp) it's well worth replacing your worn out foam with foam from In-Ex as it's about the same price buying a brand new self-inflating mat from REI with a 1-2 year warranty. I think the person helping me was Mario (the owner) but he didn't introduce himself. I only wish I could afford In-Ex making all new covers. read more

There used to be another foam place in town that was much cheaper. Maybe they were too cheap so went out of business. Okay I can get past that..... We took some chair cushions in to get the foam replaced. We did like they had samples to sit on to try. I was also able to buy some loose foam for another project. So left our cushions and they were very fast to replace which was nice as we had a house guest coming a few days later. We didn't check closely the quality till we got home. The cushion material was loose and floppy because they didn't cut the foam to fit well. Not a good look to have floppy edges to your cushions and several inches short in the back. We returned them and they offered to just add extra padding (not foam) in them. No thanks we paid for the foam to fit like the cushions we were replacing. They agreed and a couple of days later we got them back complete and this time acceptable. A lot of extra hassle and I'm sure waste on their part. They should be professional and know how to properly cut to fit. They even had our old cushions for the exact measurements. Very odd..... just check the quality closely before enough you leave. read more

We weren't going home, I already have my cushion in my car, and I just want to get this cushion done and over with. The next shop I called, was In-Ex. The lady I talked to on the phone was very nice. We were there in no time, with my cushion. My concern was, if I put in 2" thick foam, it will not zip, since it's got feather & batting too, it will be shipped around to fit additional foam, but they have a better idea: and I agreed to it, but I don't want to do the work. For the price I was quoted plus the filling, I thought it was a good bargain, and she said it will be done TODAY, in 15 minutes! I was thinking . . . cushion, new foam, maybe new fabric cover about $300-$400? It was done and he brought it to my car in about 5 mins! I was very happy, and I didn't have to come back 2-3 days from now, it's ready today! He asked me, if I wanted to go over & check what he did. I started to unzip it, but hey! It's cold out, hubby's in the car waiting, with a broken ankle, me with a swollen cheek (dentist), I don't want to check it over. I told him, I'll take your word for it! I'll check it when I sit down on the couch, I'll let you know if there's anything wrong. NOTHING was wrong, it's as if I just got myself a new couch with a new cushion! LOVELY! Very happy, my feet is touching the floor again, and I can sit in style. Ha! Ha! I'm not tipping over. read more

I haven't ever bothered to write a review before, but I just had to for In-Ex. In short, I feel sorry for anyone who's trying to reupholster something who doesn't live in Portland. It's hard to overstate how much we didn't know about reupholstering our vintage kitchen booth. I found In-Ex because my family wanted to have our booth the same pink it had been originally. This was not an easy color to find. As luck would have it, I didn't find it on the internet. I found it in Portland, at In-Ex. They had ordered it for someone else a few years ago, and had some remaining. I know that that manufacturer no longer carries the color. It was kismet. Mario also volunteered to give me a bit of deal if I took all of it. As we disassembled our old booth at home, it became clear there was a lot more to it than the how-to videos on the internet. We weren't just putting a cover over an old cushion. The people who'd put our 50s custom booth together were true artisans, and they didn't make it so someone could just slap some new vinyl over the top of the old cushion every five years. Mario and the other folks at In-Ex had all the materials we needed. I took detailed photos of what was going on and Mario even looked at the disassembled booth, telling me how to do to details, how to improve upon some things, and what I could ignore. It was a lot of work to reupholster the booth, but I think it turned out great. I think if I hadn't stumbled across InEx, we would have spent countless hours working on the booth, only to end up chucking it in a landfill out of frustration. Am I being redundant if I say I highly recommend InEx? read more

Go here first! They have a huge selection of vinyl on hand, as well as every kind of leather or upholstery fabric to order. You can get foam or even have them reupholster for you. I called all over town looking for vinyl to reupholster 6 dining chairs with no luck. Joann Fabric and Hobby Lobby had a few bowls and blacks. This place had every color and even some cool textures on hand. Friendly customer service too! read more

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I just had sofa cushions replaced with new foam. Plus two pillows. In-Ex did the job in less than five days. Yes, they are horribly short staffed, but I couldn't be happier with job they did. I called numerous upholsters, no one would return my phone call. Every upholster I contacted was voice mail, never had an opportunity to speak with anyone in person. My little job of needing new sofa cushions wasn't important enough for them. But, In-Ex Upholstery was happy to take my small job, and give me the product I wanted. They did the job in a timely manner, and each person I talked with at In-Ex Upholstery was pleasant to work with. I would happily recommend this company, and I plan keeping this company in mind for any future jobs. read more

Friendly, efficient, reasonably priced, and fast! After hearing from another vendor that it would take up to 3 months for them to put new foam into the seat cushion of my mom's favorite chair, I checked out In-Ex Upholstery. I emailed Natasha on Wednesday and got a thorough quote response the same day. Had a lovely experience taking it in on Thursday afternoon (great selection), and I got a call it was ready for pickup on Friday morning. I can't recommend highly enough - a delight. read more

In-Ex Upholstery - Foam in seat cushion is great! - Furniture Reupholstery Near Me - Portland, Oregon

What a great experience with this business. Natasha was so friendly and helpful and fun to deal with and though the cost was more than I was anticipating...it's all been worth it to save my chair and a pleasant experience doing it. I have other replacements I'd like to do and I will definitely be back! read more

Not sure what kind or quality of service they provide but I did want to alert people about how they do business....at least with me. I got a completely unsolicited email from this company [that I have never visited or even heard of till today], It has a pdf attachment with the word proposition in the title...not going to even think of opening it to see entire name. In the body of the email in ALL CAPS is...'IT REQUIRES A VALID EMAIL TO ACCESS'. Kinda funny if you consider that if you are reading it they must have emailed it to a valid email addy? I rarely ever post anything online but felt compelled to share this. read more

My dad is making a gaming table for me. The three necessary things outside his area of expertise were padding for the rails, vinyl to cover the rails, and neoprene for the play surface. Within less than an hour visit, we had foam cut to form, and in stock vinyl upholstery (they don't deal in neoprene). We had a discussion with the lady in the front, an upholsterer who offered advice and recommendations, and the guy who cut the foam to fit. Very pleased at their selection and expertise. read more

I was told that I needed to buy a particular kind of batting for an upholstery project, and that In-Ex was the place to go. After looking at my photos and listening to my concerns, the owner told me that I would be fine without the product and told me not to spend money I didn't have to. I so appreciated his time and his integrity, and will definitely go back for my next project. read more

I have a vintage couch that I scored on craigslist a few years ago and though the bones are really great, the cushions were starting to look pretty sad. I took my cushions to In-Ex not really knowing what to expect and I must say I was happily surprised by the whole experience. The owner was very personable and really took his time with me, he explained my options and did not pressure me to make any decisions. I made my choice and the cushions turned out BEAUTIFULLY! They were done ahead of schedule and the couch seriously looks brand new. Love these guys and would highly recommend them to any and all seeking pristine refurbishing work done. read more

I have had quite a few items upholstered here and had a good experience each time. They recovered and antique sofa and 2 chairs ($2,000 plus fabric), recovered the cushions in my RV ($800 plus fabric), and I had a bunch of throw pillows made ($200 plus fabric). Each time I purchased the fabric online after getting an estimate from them of how much I would need to do the work requested. It is not cheap but they do quality work, so it really is for special items you can't bear to part with. Also it is a small shop and they get busy, so the turn around can take some time. read more

and to add insult to injury he processed the charge anyways, it turns out, instead of voiding it. So I've had to go through the entire process of disputing the charge (on a refund the businesses forced on me) through my bank. This from the businesses when alerted "maybe a refund will show up later?". FML. read more

First I want to start off by saying that Liz is the best. She provided wonderful customer service, was very helpful, friendly and knowledgeable. My partner and I wanted to get our sofa cushions refilled and we got new foam inserts very quickly. It makes the sofa feel like new again for a fraction of what it would cost for a new sofa. I would recommend them to anybody. read more

I ordered some foam and it was perfect. My visit was invaluable as the gentleman who helped me listened carefully to my tale of woe about breaking needles often and said that wasn't common. He gave me a better needle to try out. It solved a problem that had been dogging since the day I bought my machine in 1979. I am able to order hard to find supplies at a great price and can't say enough good things about this venue. read more

Owner Mario was a real gentleman when it came to listening to what I had in mind for making my mid-century couch less saggy. We started with re-stuffing the cushions, which he sewed back together by hand (no zippers) at no extra charge! Then he cut a piece of plywood and covered it with fabric to give the seat more strength. He was very pleasant, and even offered to deliver the large board later, for a nominal fee. I may still go ahead and have the springs re-done, just to give the couch more value...and this is something that they can do, as well. I also plan on having a custom cover made for a Mission futon chair pad, so that all of this matches. I highly recommend In-Ex Upholstery, especially working with Mario. read more

Highly Recommend In-Ex, they did a great job in adding better quality foam to two arm chairs for our living room. They have a great sample area in the reception where you can try out different foams and the staff are knowledgeable and gave great advice on selecting the right foam product. We will be using them again to upgrade the foam in our family room sofa. read more

In-Ex Upholstery - Furniture Reupholstery Near Me - Portland, Oregon

I've never had a sales person try so hard not to sell me something. The man who "helped" me was incredibly rude and dismissive. I was looking for a piece of foam to make my dog a new bed and was perfectly prepared to spend $50 on a nice piece to help my furry friend get a better nights rest. He told me to go to Fred Meyer. Seriously. Having no idea what my price range was or taking the time to find out he told me it was too expensive for me which was demeaning and insulting. Its too bad for them because we have a collection of MCM furniture that needs reupholstering and new cushions and we most certainly will not be utilizing their services for that now. If you want to argue someone into selling you something then this is your spot. If, like me, you believe in quality service and hospitality then spend your hard earned dollars elsewhere. read more

Mario is great. In fact, he's probably the best in town which is why the antique and vintage shops take their pieces to him. I would suggest you completely ignore Amanda's review. She does sound like someone who would be nothing but trouble. I had two high end, rare 1960's designer chairs reupholstered by Mario. Because of the shape of the chairs he had to hand stitch everything. He did an amazing job. I got his name from one of the vintage shops in town and I'm really pleased I followed their advice. read more

I wasn't sure what to expect coming here the other day and I have little to no knowledge of foam. The girl in front, Jonnie, was extremely helpful and let me sit on different foam as well as shoot ideas around with me. She was to the point and on point. It was a pleasant experience. It's nice to have good customer service. I didn't get to meet the owner but I hear he's great as well. All in all it was awesome. Now I'm trying to think of what else I can reupholster! read more

These fellas have always done a good job at a fair price. Sure the customer service is not exactly warm, but really, do we need warm for upholstery? I think not. read more

I came in with a weird request. I wanted them to make me 100 small 3.5 inch diameter foam rolls. They were very helpful and gave me a rocking deal. They pumped out my order in a few days and I was set to go. read more

We decided to try them out as we needed to replace the foam in our sofa cushions and they were close by. We hadn't seen the reviews or we might not have tried them, but were impressed with the knowledgable sales person and they were able to cut and replace the foam in about 2 hours. They fit perfectly back in the sofa. thanks for doing this. We will definitely return read more

Took in an old cushion in to have an exact duplicate made. The cushion is triangle shaped with a bumper (part of a yacht dinette) and needed to match the existing cushions. I was told the cushion would be ready on Thursday and they would call me to let me know when to pick it up. After not hearing from them on Thursday, I called Friday morning. They said, "It took longer because we wanted to get it perfect." Well, it wasn't perfect. The bumper on the front of the cushion was several inches wider than the original. They remade it, and I picked it the following Monday. I got all the way home on Hayden Island (I-5 north traffic is horrible) and realized they had made it completely backwards. So back to the shop I went and asked for my $85 back. They complied. Still needing the cushion replaced, I bought the exact foam from Moonhill Distributing for literally half the cost and made the cushion myself. The owner at Moonhill was very personable and helpful. Highly recommend them. The cushion turned out beautifully. read more

I had cushions which were very soft and bad for someone who has back pain. I brought them to this shop and I asked I needed a very firm cushion. They made it happen as they promised. I am super happy today with no back-pain. Thank you read more

I'm over the top disappointed with this company. Not only did they cut cushion wrong but they tried to charge for it and when that was discussed they tried to charge the employee. Although it was paid for by customer because it's pretty illegal to charge employee they still did not cut it properly. It was 2 inches bigger than pattern cushion taken for their measurements. Now covered it doesn't look like the rest of the couch. I was so frustrated since we had to use reclaimed fabric from other cushion covers that were not the right size. The best possible outcome was achieved. This company has done this to more people I've talked to. Including my grandfather who never argued with them and always walked away with the wrong thing. I highly recommend going somewhere else. Even if it's out of area. They are over priced and when they make a mistake they leave the customer with the charges or try to brow beat employees THEY have not trained. Totally unethical company. read more

I had simple needs and they took the time to listen and help me. They even made suggestions to make my cost even less than I would have expected. Thank you, guys. i appreciate it. read more

I brought my two Restoration Hardware pillows to have the feather insert replaced with foam so they would be sturdier and not sink so much. I paid $40 per pillow (sale price). I brought them into In-Ex and explained what I wanted and it seemed like they understood, but when I went to pick them up, they were stiff as a board and the seams were almost bulging from the piece of foam inserted. They were basically unusable for a relaxed linen couch (or pretty much anything IMO). I brought them back, and they basically inserted a filler insert that i probably could have bought for $20 - and would not budge on returning the $200 I stupidly had already paid. read more

They did excellent work on my 6 dinning chairs and I got all 6 done with fabric for about $660 which i thought was reasonable as these chairs had old springs inside that needed work. Very happy, just a 10 day turn around. read more

I wanted to have my interior boat cushions replaced. 4 months later and several returns they still could not get it done right. I mean serious not matching. after the first 2 attempts their customer service went to customer no service.Would never recommend them...very disappointing! read more

I've used Mario many times and found him easy to work with, prompt and reasonably priced.