We recently bought a mattress (Beautyrest Black Series 3) from this location after try maaaaaany…read moredifferent mattresses. My husband had a 20 or so minute love affair with the massage chair, as well, but we'll let that slide hahaha. Our concierge, if you will, at least that's what it felt like, was Zak F. He was so knowledgeable about every single mattress, gave us all of the information that we needed (durability, weight distribution, differences in springs/foam/latex/science) and even more. He took his time answering all of our questions (even though we felt they might be dumb) and thoroughly made sure that we left feeling awesome, even though we still needed to take a bit more time deciding on such a big purchase. He will be fair and honest and really just wants to be the best at what he does, and Holy Crap- he does! We will only ever deal with Zak when we need another mattress...or if Jezebel (massage chair) ends up making my husband and I a throuple. 20/10

Thank you to Peyton who was helpful and made our experience quick and easy, soon we will be…read moresleeping like a baby

My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.

From the owner: For over 35 years, Relax The Back has provided a unique, holistic approach to the six categories of…read morehealth: sleep, recliners, massage, fitness, travel, and office products. Our consultants are trained in the common spinal health disorders and strategies to increase wellness .Clients enjoy a personalized experience with education and product solutions that address their unique needs. Many medical professionals rely on Relax The Back as a resource for products that relieve and prevent back and neck pain and the continued care of their patients. We are dedicated to helping our clients live healthier, happier lives through best in class ergonomics and wellness products. Visit Relax The Back today and ask our consultants how our products can change your life.

Back again for another mattress. And, once again very, very happy- service, quality, selection,…read moreprice. Not to mention loads of on-site parking.. and we certainly found exactly what we wanted plus the delivery guys are equally good. In the price is disposal of your old mattress and installation of the new one. Added to the package- it's manufactured locally- no tariffs to ponder. Bottom, it's a great deal and it's local!

Fabulous! This is our 6th mattress purchase at Mattress Warehouse USA. We have been happy with…read moreevery aspect of the sale, from the salesmen to the delivery-it has been top notch every step of the way (and we have been happy with every product!) Thank you-we will be back!

Ty at Mattress Firm Clackamas was super helpful and easy to work with. He took the time to explain…read moredifferent mattress options without being pushy and helped make the whole process simple. Great customer service and really knowledgeable. Definitely recommend asking for Ty if you go in

Anthony, Spencer, Laura and the rest of the Mattress Firm team receive TEN out of five stars…read more Highly recommended to order through this Mattress Firm as the team there makes sure you get the quality you deserve, at a reasonable price. After reading mixed views online about certain products and deceitful store management, I walked in during Black Friday and was shown deals on the best of the best. I didn't feel pressured into a particular product, and ended up purchasing from this store because of the customer service alone. The customer service team made sure my item was delivered in house with assisted delivery and set up. Anthony was honest and highly responsive to my questions, making sure to follow up in a few short hours via email. He made me feel valued and I simply cannot recommend this team enough for your mattress shopping endeavors.

Sherri is hands-down the most professional, transparent, and genuinely trustworthy person you could…read moreask for when mattress shopping. My family has worked with her for as long as I can remember, and there's a reason we keep coming back. She actually listens to what you need (comfort, budget, sleep preferences) and then guides you toward the right fit--without pressure, gimmicks, or the usual "let's start you on the most expensive bed so everything else feels cheap" routine that other stores do. With Sherri, you don't have to haggle or play games to get a fair deal. She's upfront, honest, and she'll get you the best price without making you fight for it. You can tell she only carries mattresses she truly believes in--she doesn't push something just because it's pricey. She took her time with us, explained everything clearly, and made sure we felt confident in what was right for us before we left, no matter what that meant. Also worth mentioning: she's amazing with kids. She made our kiddo feel welcome and included, which made the whole experience less stressful and honestly kind of special. If you want a no-pressure, genuinely helpful mattress-buying experience with someone who actually cares that you sleep well--go see Sherri. Highly recommend- best in the business a she has some cool/neat tips and tricks to make sure the mattress you take home is the best fit long term. Mattresses in store are always more broken-in so often when you get home and get the brand new mattress it feels stiff and harder than you remember in store- and her tips and tricks help make sure it'll still be right for you once you get home. Absolutely must go!

We were referred to this mattress place because they had pillows. The ladies there are very nice…read moreand very friendly. We ended up buying a bed there! The pillow didn't work out for me so well but they worked with me on that. I really liked this place and I'd highly recommend it!

I purchased a Tempur-Pedic firm queen mattress from BedMart in Oregon prior to relocating to…read moreColorado. The salesperson stated the mattress was new, simply a prior-year model. It was loaded from BedMart's warehouse directly into our moving van. When opened in Colorado, the mattress was clearly used. I have photographs taken immediately upon opening and all original receipts. I initially contacted BedMart but was unable to resolve the issue at that time due to my move. I later contacted BedMart again and explained that this is not a warranty issue, but a misrepresentation at the point of sale. Despite this, BedMart referred me to the manufacturer warranty and declined responsibility, citing time elapsed and the mattress being in another state. This complaint concerns the sale of a used product represented as new and BedMart's refusal to provide a reasonable corrective resolution. Requested Resolution: Replacement with a new, firm, queen-size Tempur-Pedic mattress or a fair corrective solution consistent with what was represented at purchase. Documentation Available: Receipts, photographs, and email correspondence.

we walked in to find a King size mattress. we gave the salesman an idea of what we were looking for…read moreand possible price. He was rude. After telling us how long he'd been in the mattress selling industry and the knowledge he has and telling us we will NEVER find what we're looking for in the $800-$900 range. Guess what Mr Happy Face, we found exactly that mattress in that price range with delivery from "Costco". it'll be here tomorrow. Aww too bad so sad for you. Must be lonely working there for you. consider changing your attitude!

I ordered a Roamrest mattress for my Winnabago Revel motorhome. I had a deadline, we were leaving…read moreon vacation soon. I called Roamrest (North America Mattress RV division) and inquired if they could get my mattress made by my deadline. First, someone actually picked up the phone when I called and I spoke with a nice human being, not some kind of A.I. robot. She took my order and put in special notes saying when this would needed to be done by. I followed up a couple of times by email to check the status of the order. Both times I got a prompt response. The mattress shipped on time and is perfect. The Revel has an odd bed design, and this mattress fits really well. Way more comfortable than the original mattress. I recommend this company for sure. Thank you Roamrest AKA North American Mattress.

We just had North America Mattress make a mattress for our RV. It was the second mattress this…read morecompany has made for us and we love it! The right blend of memory foam and regular foam makes a good night's rest possible with my back issues and Josh & John did a great job finding the perfect balance. They were both knowledgeable, professional and genuinely interested in making a mattress we'd be happy with. Our second experience with North America Mattress was just as great as the first and we'd recommend them highly to anyone who needs a comfy mattress!

Amazing service. Terrific communication and professionalism. The value was spot on. Will,…read moredefinitely shop with them, again.

We love our new couch! The quality and options to customize was awesome! Great prices and great…read morecustomer service. Thank you Robert and team!! We appreciate it!!

Recently bought a sofa and chair. Pricing and selection was pretty good. Customer service there was…read moreokay, a smidge pushy while in the store (but that's standard). When our furniture was delivered the couch was dropped twice outside. Turned out there was damage inside that caused loud squeaking upon sitting. When you call to address you have to go through corporate. They scheduled a technician to come by who fixed the noise somewhat, but after a day it started again, just not as loud. The furniture is okay, not the most comfy but it wasn't too pricey so I suppose it's fair. Not the greatest experience overall.

I don't leave negative reviews, but this is the WORST couch we've ever had or sat on…read more AVOID ASHLEY AT ALL COSTS. my partner bought a couch from Ashley 4 years ago and it's great! so we decided to get another from them. this couch has gone downhill FAST. it has deteriorated worse in 5 months than his old couch has in 4 years. we bought in June, and it is 5 months later and it is pilling EVERYWHERE, the seat cushions are completely flattened and there's giant gaps between them. my legs go numb after sitting on it for too long, it's like sitting on wood covered in itchy, poorly made, fabric. it's also creaking already. technician came out and said that it is a subpar couch and poorly made, but that Ashley will say it's normal ware. as of now I cannot recommend Ashley furniture at all and would suggest to stay away. pending the resolution and the outcome, it might be a different story, but they are not a good company to work with or buy from. pictures speak for themselves, the amount of pilling on this is couch is ridiculous.