A day pass is only $15! Front desk rep was really helpful. Huge, very clean gym with indoor pool. Plenty of cardio and fitness machines but best part - lots of free weights and benches. I travel a lot and have paid anywhere from $25-40 for a day pass for below par gyms - this was a great find. read more

Very disappointing customer service from management, especially considering we pay additional membership fees for our children to use the childcare and swimming amenities. Childcare is frequently "at capacity," but parents receive no notification through the In-Shape app. You can pack up your kids, drive all the way there, and then be turned away, which means there goes your workout. For working parents, this is extremely frustrating. It would be very helpful if In-Shape sent an app notification when childcare reaches capacity or brought back the option to reserve childcare through the app, similar to how it worked during COVID. At least parents could plan accordingly instead of wasting a trip. Today, Labor Day, was another example of poor communication. Family swim is normally 5-8 PM Monday-Friday. Since the gym was closing at 6 PM, I planned to bring my kids from about 5-5:30 PM. I had already been at the gym that morning, and there was NO sign saying family swim was canceled. When we returned around 5 PM, suddenly there was a sign stating "No family swim hours today." The manager told us we had to leave, and when I tried to politely provide feedback and explain that we had used family swim on Labor Day last year without an issue, he just kept repeating what the sign said instead of listening to the concern. The issue isn't simply that family swim was canceled and it's the lack of communication and how the situation was handled. We PAY for our children's memberships. If services are unavailable or hours change, members should be notified ahead of time through the app, not find out after arriving with their children. In-Shape needs better communication and better customer service from management. read more

The gym itself is nice BUT... lately in shape has gone the cheaper route and switched out the cleaning wipes to really cheap ones that you need multiple to wipe machines down. In addition, the weights are spread throughout the gym and the hand sanitizing machines do not work at the entrance of the men's restroom. read more

This is the dirtiest gym I've ever been to, coast to coast. The bathrooms and showers smell like urine. The free weights are scattered all over, and none of the dumbbells are in order. Nobody wipes down their machines when they're done. The place has potential, but it desperately needs a strict policy on re-racking weights and someone consistently cleaning the bathrooms. No surprise it has such a high turnover. read more

I've been a member here for over 10 years. This location has gone downhill. Customer service is getting worse, not better. Bathrooms are dirty. Toilet paper is always low. Equipment sits broken for weeks. Dumbbells are always scattered everywhere. They also close the bathrooms like 30 minutes before closing the gym. That makes no sense. Some of us drink a lot of water during our sessions and need to use the restroom before we leave. One time the gym closed at 8, and around 7:30 I was walking into a stall and a employee physically grabbed me by the hood and pulled me back because I tried walking into the stall. He wasn't even cleaning that stall, and there was no cones or the area wasn't even closed down. That was completely out of line. That's just rude. Today was another example. I left my keys on a machine. I noticed on my way to the car. I didn't have my keys so I walked back into the gym. They had just closed, no one was in the front desk but one employee was sitting in the back table on his laptop like always. I've seen him in uniform cleaning before so I know he works there. I politely asked if someone found or turned in some keys. he looked annoyed and told me "I don't work here" and ignored me. On my way out I saw him inside the kids zone which isn't even open today (Sunday) If he's not staff, why is he in closed areas? If he IS staff, why lie and blow off a member? Either way, that was unprofessional. I've stayed loyal to this gym for a decade but it's falling apart. dirty bathrooms, poor service, equipment not maintained, and employees who act like helping members is an inconvenience. read more

I wish staff members were approachable and willing to help me with my dumb questions. One girl sitting in the corner office on the internet pretended to be on the phone as soon as she saw me coming. The employees should pretend they enjoy their job. I'm not there to socialize just needed a bandaid for my father who was injured from one of the machines with a deep cut. Suggestion. The towel used to wipe down machines is grossly spreading germs. Why not use paper towel instead. The liquid in the spray bottle I predict is water. Odorless. If you plan on watching your favorite tv during your workout this is not the place. ALL TVS HAD BLACK SCREENS Don't bother using the scale at entry because there are no instructions and the front counter said I need to make an appointment to learn how to use it. read more

Hell no i do not recommend ANY inshape in Salinas. Just because the gym is spacious doesn't makeup for half the shit that's ALWAYs broken. ALWAYS never fails. Why do we pay the extra $$ a year when shit ain't ever fixed. WILD. and i give you ZERO stars btw read more

Facility is not well maintained, showers and locker room are always filthy hair in the shower plastic bags, paper towel, towels, etc. Empty water bottles always laying around. At 4 AM when facility opens several staff members Staff stand around the front desk around the front desk. Generally only one person cleaning the place, a female who stays busy all the time. My opinion is it lacks managerial oversight. read more

SAVE YOUR SELF SOME MOMEY!! This place is overpriced and most of the time either the equipment is broken or not working!

I love this gym! I get to workout and not worry about my four year old. They provide a two hour child care program. The gym has a variety of machines and courses for you to get in shape. I was nervous to join, but never felt so better! I would definitely recommend this gym to any parent who needs a break. read more

they Close sauna an steam room 20min early employees are very RUDE bout it to NOT RESPECTFUL at all.payin lots of money to be gettin kicked out is crazzzzyyyy sayin its closed cus they gotta leave right at 11 o clock Talked to them bout this many times an nothin has changed read more

Cool gym I love how big it is and how clean the equipment is. I know that this isn't technically a staff thing nor an equipment thing- and is an etiquette thing... Apparently everybody has the numbers mindset & organization of a fetus. But there'a gotta be a way for somebody to help organize this cuz- I shouldn't be playing hide n seek with trying to find my weights. read more

In-Shape Fitness - Gyms Near Me - Salinas, California

Dear In-Shape, I am writing to you today because me and my family had the worst experience since we have been club members. I have been a loyal club member for many years and have visited various club locations and this was the first time me and my family ever experienced this type of unprofessional behavior from an In-Shape employee. On 19 November 2023 at around 9:45am through 10:3 0am at 1040 N Davis Rd. Salinas CA 93907 Club, an employee named Luis verbally reminded my wife and daughters to shower before entering the pool. My wife replied to Luis that she will make sure that she and the kids shower before entering. After my family entered the pool, he then made a hand gesture with his hands over his head and spreading his fingers to my wife and kids signaling them out and making them feel stupid. A few minutes later he comes over to my wife and kids in the pool area and asks if they shower in a degrading way. There were also other club members swimming and none of them received any ridiculous hand gestures or reminders. Also, my wife and kids were feeling uncontrollable because he kept looking at them the whole time and they felt like they were being singled out and harassed. My daughters also felt that they were not welcome at the club. I am very shocked about what happened, and I spoke with the Manager Damian about this whole ordeal and told him that I am going to file a formal complaint through In-Shape corporate HQ. He then told me to go to the website to file the complaint. I honestly am very disappointed with the type of behavior this employee demonstrated. This type of behavior should not be tolerated and should be handled appropriately before it becomes the norm with the in-shape employee culture. Also, this needs to be documented because Luis might have other incidents with other club members. Sincerely, Loyal Club Member read more

I only tolerate this place for the sauna tbh Always busy. & They really need to fix ALL of the showers water pressure. How convenient is it when in reality, they all only have one stream of water coming out lol read more

Great place with a lot of exercise equipment and options. Pool area is limited and world like to have a trainer walk us through how to proper use equipment. read more

Kerri G. (In Shape business manager) If your staff in the evening is walking around. Enforce some rules! Dumb bells all over the floor. Have your staff remind members to put back dumb bells in it's proper place. Having to step over or walk around dumb bells is not acceptable. Gym etiquette! Here's a suggestions - Print out and post in each area. Gym etiquette 1. Put everything back where it belongs. This might be the number-one gym etiquette rule. 2. Don't hog the equipment. 3. Wipe things down after you use them 4. Respect personal space. 5. Be flexible about your routine if the gym is crowded I never had to deal with this at Gold's Gym (South Salinas) Might just have to go back over there and pay more and not have to worry about tripping over dumb bells. read more

My Doctor said I need to exercise more for my heart and health. So my brother and niece added me to her membership for a great price. For those like me who gets winded just putting on their socks. I highly recommend joining In-Shape. read more

As a member of this gym, an overall rate of 3/5. It is out of control of the staff but members are not taking care of the equipment. We come here to get out workout out of the way but when you CAN'T find the weights it is time consuming. You find weights laying on the floor all over the building. That is unacceptable! Machine broken down. At this point, at the costs of the membership, it is not worth what we are getting charge. I canceled my membership from another gym to come to InShape, but if I CAN'T find the weights where they should be might as well head out to another gym. Please get this sorted out. I don't see staff walking around the building. read more

Rename it covidshape. If you want to pick up covid then please come to inshape. I'm absolutely baffled they have a sign saying that during covid they are having trouble finding supplies. I can literally order unlimited supplies to fill my store complete with sanitation products. Crunch fitness in walnut creek NEVER had an issue keeping the place spotless during the entire pandemic. A week ago they were top notch. This is absolutely pathetic of a gym. I'm back two years later to the area and they haven't changed a bit. Still dirty, and unprofessional. Pathetic. Save your money and move on. And I am unable to upload the picture for proof. Cmon Google let me be honest here. Check yelp I'll upload there. read more

In-Shape Fitness - This is complete bs. Cheap ass gym being cheap and putting members at risk. - Gyms Near Me - Salinas, California

Great gym, biggest gym in salinas in my opinion. Workers are welcoming and helpful all the time Might get messy but thats the members fault most of the time. Members need to learn how to be cleaner. Over all great gym and very sanitary Love working out here! read more

When I first joined this gym in 2019, it was a great gym--clean, decent equipment, etc. I continued my monthly payments even when the gym closed due to COVID because I wanted to support it. Since then, this gym has deteriorated with broken down equipment and it's packed at all times of the day. Like all.the.time. They have only 4 upright bikes in the entire place and 2 of them are broken most of the time . I've reported it to the front desk and they literally shrug about it. Unfortunately, I'll be looking to join another gym asap. read more

Update: 3 days after In-Shape HQ called me inquiring about my post. The restroom out by the pool looked the same this morning. It's really unfortunate, but I think it's time to evaluate the next gym I will be signing up for. Here is a pic of what the restrooms looked like at 4am. read more

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Excellent gym with a hard working and friendly staff. Plenty of space, numerous classes, and tons of equipment to use. The hot tub, steam room, and sauna are clean and well maintained. Jasmine and her team work hard to provide a gym that is conducive to exercising in a positive, effective, judgment-free environment. Special recognition to Luis for his very diligent efforts in monitoring the steam room and sauna to ensure that everything is working properly, and no one is violating gym rules (e.g. covering temperature sensors with wet paper towels, etc.). It is a thankless job that no one would want to do, but is so important in order to keep the steam room and sauna functioning well. I have used different gyms throughout Northern and Southern California, and I can say without a doubt that this gym offers the most value for the money. Highly recommended. read more

Masks aren't enforced at all, members don't re-rack their weights, restrooms are disgusting. Womens locker room is gross. Someone cleaned out their brush and threw their hair on the floor. Saw some guy walk by and just spit into the trash can. Dirty gym and dirty members. No wonder Monterey county has a rise in Covid cases read more

In-Shape Fitness - Gyms Near Me - Salinas, California

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Oct 26th I hesitantly returned to this location, but had no choice since I was working on this side of town. Oh My God!!! Someone had an accident in the ladies changing room!! Sad for that person, but that locker room smelled terrible. I thought maybe it just happened and someone would be in to clean it up, but nope. I left at 9 and it was still there. I asked the employee at front that someone should at least spray the lockers and ventilate the area, but surprisingly (hmmm actually not really surprised any more) they had no maintenance person that morning. In-shape, you promised to take all customer concerns seriously. Please keep an eye on this location and help them out. Exposure to human stool is a huge health concern. Provide the same support and monitor the needs for this location as you would do for any other one. I am sure you would not let this sit out if it was the PG location right? Please address this. I returned to this location today and was pleasantly surprised with the progress in the women's locker room. The first picture you will see is what I found when I arrived, but the minute I walked out maintenance crew went in and picked up. As I worked out I even saw Hector, the manager, with a mop!!! Great job at stepping up. The gym itself has always been very clean. Now that the locker room and showers have improved, you are making this a truly pleasant experience. I am sure that all of us whom are unable to workout and go home to change appreciate your progress. Next lets replace that sitting cushion. We do pay a maintenance fee. :) read more

In-Shape Fitness - Gyms Near Me - Salinas, California

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I just wanted bring attention to a few employees whom I have found to be exceptional: Sade and Brandy who work the front desk in the morning are outstanding. They always greet me with a smile and by my name and make me feel welcome. Please acknowledge their contributions to your staff. Veronica has been there for quite some time and she works in keeping the facility clean. She goes about her job with obvious dedication but always looks happy in what she's doing. A joy to be around. Derek's spin classes really rock. Each class is a little different so they never get boring. I can tell he puts some time into planning each of these. Killer sound tracks too. On another note: Whoever is responsible for Jackie's departure should get a serious reprimand or a beating. I don't know the details so maybe it's not fair for me to say, but I do know that I'm far from being alone in this opinion Barry Connelly Time for an update! All the above mentioned employees have since left so there goes the reason for the 5 stars. Still love Derek's spin classes though. This review is now downgraded to 1 star. I've worked out for 52 years straight and 11,000 workouts. I've been to gyms all over the country and this place has deteriorated to the worst one I've ever used in all that time. We are quickly approaching the day when every machine and cable will have a "temporarily out of order" sign. Temporary means 2-3 months. It seems to get worse by the week. New Gold's opening soon and I'm out. read more

This is a very large full equipment gym. There are different areas in the gym dedicated to functional fitness wit a TRX station, free weights, machines, cables, cycle room, group fitness, cardio and pool area. The gym is fairly clean the biggest issue is members don't re-rack the weights. When I go in the evenings I usually see Jimmy working at a feverish pace to keep the locker room and bathrooms clean. The guy is getting a good cardio work out! I have taken a few classes here and they are pretty good. read more

I prefer this location. Not only is it reasonably staffed, but their employees are super welcoming. There's never more than two employees at the front desk. The employees keep the place clean, i don't think I've seen a spec of dust here. They make hourly rounds to scope the area. It's also much larger and has a wider variety of machines. The one downside according to my boyfriend, is that the sauna and steam room arent as hot. read more

I understand why they would cheapen their price to get more people in here. The least they could do is do a better job at maintaining multiple spray/towel stations for better cleaning. Every night this year it has been full to the point where you could barely walk. How are all these people supposed to clean their machine with one to two towels per section and empty whipe dispensers? More memberships = more cleaning stations? Makes sense right? read more

Poor customer service, employees are rude. Went in to sign up with my family. I followed employee instructions and signed up through my phone. After completing online, I waited to be helped only be told that corporate discount couldn't be applied in person. Please note, employee told me I needed to sign up and that she would add discount after completion. I was then told I needed to cancel membership and resign up. I asked if they could add it only to be told that I didn't know anything and they couldn't help me at all. I asked to speak to a manager since the employee refused to help. When I voiced my feelings the employee rolled his eyes and huffed. read more

So many weight machines have been broken for months along with spin class bikes. Equipment should get fixed right away especially now that we have 2 new gyms in close proximity that we can join. This gym should be clean and all equipment usable when you come in everyday at 5 AM. read more

Place is filthy, cup holders on equipment have gum and other garbage in them, bathroom are filthy! They wipe down the equipment regularly but it's always a quick wipe and not a detailed deep cleaning. Equipment is always broken. I pay for a premium gym but feel like they don't care for it as a premium gym. There lucky this gym is conveniently located by my house or I would of went to golds gym. read more

I have been a member of this gym for a couple years and unfortunately, the equipment and cleanliness of the gym has deteriorated over the last year. However, the last couple of months it has only become worse. As to the equipment itself, there are several and, I mean several, machines that are not working and have remained out of service for some time now. For example, I participate in the spin class at 5 am and there has been six bikes which have been broken for over one month. Consider waking up at 4 am to attend a 5 am spin class to only be denied due to not having enough spin bikes available. The spin instructor has been left without a bike as the instructor would give up the bike in order for that person to participate in the class. So now the spin instructor is left without a bike, which is ridiculous. But why would management care since they don't have to deal with the problem. Kind of out of sight, out of mind since so called "management" doesn't show up until later in the morning. And the one time I brought this to the attention of Hector, the so called "manager", his reply was, "Do you use the machine?" Great customer service Hector, perhaps he needs to be re-orientated in customer service but what does he care as long as he meets his quotas and gets compensated for bringing in more clients. This is frustrating for several members of this gym. As to the "cleanliness" of this gym, as you can see with the photos below it is a disaster. These photos are from a Monday morning at 430 am. So, I would assume the house keepers from the night before didn't do their job. Now before I get an excuse, this is not an isolated incident as I have found the locker to be in disarray like this on several occasions. From paper towels on the floor, over flowing trash cans, no paper towels, lack of hand soap, no toilet paper, dirty bathroom stalls and showers. In the actual gym itself, the floors in the main room and spin room are always dirty. And when they are cleaned, I assume they use an old mop since it leaves a pretty bad odor in these rooms. Also, there needs to be someone responsible for putting the weights and workout equipment back in its appropriate place as there have been several times I have walked around the gym to find the equipment I needed. There has never been an issue with InShape billing me on a monthly basis or for the yearly additional charge which is for "maintenance" which is clearly not the case here at this gym. Considering there are other gyms in the area and a new one opening closer to my home, it may time to get in shape somewhere else. read more

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I go to this gym only when I have to because of my schedule. Weights are not sometimes but always not where they should be. If they were ever put in order they would see how unorganized the gym is. Free weights are a defining part of a gym. Plus the first time I visited I went to stretch out in the aerobic room and there was a trail of ants on the floor. read more

Top-of-the-line equipment is well spaced out and this is rare! This is a place I can go work out and not feel like just another cattle in the herd. moo... read more

Staff upfront is kind. Most of the times I come to the gym I always see a staff member cleaning around or putting equipment back to its home and swapping towels and spray bottles. I think this is one of the biggest gyms in Salinas. Well kept, therefore I do recommend coming here. read more

I thought I give In-Shape another try , not a good idea workout last night and gym was like a zoo . No rules people just do what ever the want , gym was dirty and smell so bad . What happen to the good old days were there's was no filming no sandals allow . read more

This is a very large gym with decent exercise equipment but it is always over packed. We usually go around 5:30-7:00 which I know is probably their busiest time but for how large of a facility it is you would think that there would be some open equipment but there isn't. If it works with your schedule to go earlier in the day or even earlier in the afternoon, this place would be worth it! But if you only have time to go after work in the late afternoon, be prepared for limited equipment. read more

This gym sucks. Seriously, they NEVER EVER have hot water for showers. It's always cold. The only time the shower water gets warm or hot is when someone flushes the toilet. It will be warm for roughly 30 seconds then back to cold. Plus when walking into the showers you can literally smell the mildew. Its disgusting. Monterey inshape is soo much cleaner. I rather drive the extra miles to go to Monterey because this gym is nasty. Plus all the girls that work there when talking on the intercom they have it way to close their mouth. I bet they think they're all cute an shit but u cant even understand jack!!! Like back up so everyone can understand what your saying!! This gym needs a double scrub!! read more

Great service, clean gym and friendly staff. Love to be able to pick up a friendly basketball game any day of the week. read more