I had no clue that there was an OG level at Metrotown. I googled Metrotown Optometrist and I found…read moreReal Eyes Optometry. Booking is all done online. I liked how relax the place was. It was not overly crowded full of people and there were no double bookings etc. Walked in filled out the forms and gave my ID and I was pretty much ready to go. The test from beginning to end took about 45 mins. It was not bad. Dr. Pati was very professional. He explained everything very well and through. I will be back again. I told my family about this OG level and my mom told me to send her the phone number so she will make an appointment soon too.

For more than a decade I have been coming here for my eyes exam and any eyes related medical…read moreissues. I used to have Dr Wang who is no doubt an excellent optometrist and beyond. Started few years ago he referred me to his associate Dr Pati then eventually Dr Sahota and they are all very nice and professional. I will highly recommend this eye clinic!

This was, by far, the best experience I've had…read more Mount Pleasant Optometry is a facility that has such a beautiful, modern feel with such a friendly, welcoming staff. From start to finish, I felt all my questions were answered and had such a thorough exam and even had a seemless transition to the optical staff. The selection is extensive and was happily able to find multiple options for glasses as well as being able to provide the latest and greatest technology. Heidi and Aasa were exceptionally helpful - taking care of our needs and going above and beyond with helping me for my issues. They were so nice and knowledgeable and will be sure to tell everyone to come here! Overall, this is an office of genuinely helpful people who will take care of all your eyecare needs!

I've given up on accountability after 6 exhausting months of dealing with this place! I have…read moreSilhouette frames and after my eye exam, I ordered 4 sets of lenses for 4 frames. initially I ordered one pair, and before knowing that I was going to order add lenses, the optician who was dealing with me, told me that my newer frame wasn't good enough to use again. That was my cue to take my business elsewhere...but I didn't. Interestingly, when I ordered additional lenses and spending a lot more, those frames became usable again. I spent $3,300. on 4 sets of lenses. I'm happy with 1 pair, which thankfully are my daily glasses and the only pair that I ordered that had no changes to the shape or colour. The only pair that was exactly what I ordered. One out of four. I wanted an orange tint, but I got rose tinted instead. I ordered plain rectangle reading glasses, but got designer lenses and paid $300. more than I was quoted. I still don't know why! I asked the optician for a breakdown of my readers, I wanted to know why they cost that much more. I received an email with the invoices for my glasses with no explanation. I then asked the supervisor the same. I received more questions from her. I still have no idea why I paid $300. more for designer readers that I didn't order and don't like! But because they are readers that I grossly overpaid for, I'm leaving them as is. The rose tinted lenses and the sunglasses are not what I wanted and so I'll be spending another $2000. maybe less because this place is pricey, somewhere else to get what i want. No accountability, poor communication, pricey. They've lost 30+ years of my business and I can't in good conscience recommend spending your hard earned money here.

我是Raymond Chow , 今年68 歲，經好朋友介紹到 Lucent Family Eye Care 驗眼，很高興 Dr. Linda Yee 能講英語之外更能夠講一口流利的廣東話…read more Lucent 擁有先進的驗眼設備之外，每一位職員都是親切友善，待人接物. 在驗眼過程中 Dr Linda Yee 指出我多年的眼乾毛病有逐漸惡化跡象，她提議我嘗試 RF and IPL treatment . 經過四次的療程後 ，我自己亦感覺到以往眼乾導致大量流眼水的情況確實減少很多. 最近複診時 Dr Linda Yee 亦從電腦的影像中顯示出導致我眼光的原因亦有明顯改善，所以我有信心繼續做多兩次 treatment . 多謝 Dr. Linda Lee 悉心治療.

Dr. Yee and her staff are very friendly, helpful, and knowledgeable! The eye exam in their even…read moreincluded fundoscopic photography and visual field testing to help diagnose and manage eye health (if you have hypertension, diabetes, glaucoma etc.) outside of getting a prescription. I can't recommend this clinic enough and hope more can come to this clinic!

Thomas the owner, is very knowledgeable besides of his kindness to his customers. He is a very Kind…read moreperson, very helpful and very accommodating. We always run to his store whenever our eyeglasses needs to be fix and be repaired. We our his customers since he started Midgate Optical.

Friendly neighbourhood optical shop…read more Free parking seemed a bit lacking here. I ended up parking a full block behind the building, on a lumpy piece of land that had trees on it. The inside is classy and has a somewhat decent selection. The owner (looks like a 1 man show) is friendly and chatty. I was able to get my stuff done, and the product was delivered on time. The paperwork, however, was a totally different story. Several errors were made, and the place was having fax/printer issues. Instead of getting my paperwork through email, I had to physically go back. When I picked up the paperwork and found it was done incorrectly, I had to come back again to get it fixed. The 2nd time around, the paperwork had a different error, which now necessitated a 3rd visit. This put a huge dent in my overall experience, and was honestly quite a waste of time. This place seriously needs a fax machine and working printer.

I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.

Very pleased to have found this eyeglass repair shop right here in Burnaby, recommended by our…read morelocal optical store. My mom's glasses snapped right at the temple arm. Most optical shops just wanted to make a sale and kept telling us she had to buy a whole new frame. Luckily, one shop recommended this place, which specializes in eyeglasses repair. I came here with her to get them fixed, and the owner's service was fantastic. They provide a one-year warranty on all laser welds and a receipt for tax purposes. This is a highly skilled professional glasses repair shop. Highly recommended!

Very pleased with the work done on my glasses. The frame was very out of alignment and broken as…read morewell and now they fit comfortably. They also gave me a one year warranty on the work done. So great to have this service available!

Amazing service. The optician took the time to double-check my prescription, just to make sure…read moreeverything was as it should be. No attempt to upsell, just all the facts and options transparently presented in a really warm and caring manner. Also great price and great selection, including brand name frames. Don't let the name make you think that you'll somehow get inferior product. Everything is high quality. Many thanks!

This place has the best customer service I'm not kidding. I wasn't expecting anything out of the…read moreordinary however the pricing and service was excellent. I would recommend this place to everyone.

I recently, underwent ent an eye examination and ordered two frames and lenses with multiple…read morecoatings and transitions. My question is why I not had a complete fundus, 90 D and cycloplegic examination? I realise I went to an optical which is budget conscious, but I would expect an examination which could detect eye health issues if found. My husband has spent over 25 years in eyecare. He is very surprised the optometrist did not perform any of these and as I am over 60, he suspects there may be cataract formation. Whilst performing the slit lamp examination, the optometrist did not even notice I had previous refractive surgery. When the time came for measurements, the optician measured heights and pupillary distance manually. There was no use of pupilometer. When glasses arrived, the lenses on both sets were incorrect. As a result, I had to wait to get them again. I will likely have to undergo another examination to determine my eyes are healthy. I will go to another optometrist to fill that need. I do enjoy my new frames and my vision, but the examination was very subpar. When I picked up my glasses and subsequent sunglasses, there was no fitting. I was simply asked to out them in to check the sight. After going home,my glasses continued to fall off . Now the lens is scratched. If you want an inexpensive pair of glasses then Superstore is a great option. After going to Superstore for an inexpensive option was not worth it for me. I would prefer a proper exam with an Optometrist who is not in a rush and wants their patient to be happy and heard. I will also.pay the extra money to have a proper and personal fitting ,with prescription and purchase aftercare. Alicia Harris

LUDICROUS & INSANE PRICING! Price gouging at it's absolute WORSE!…read moreReal Canadian Superstore in North Delta, BC is totally illogical, unreasonable towards "obvious" errors in pricing. Does NOT stand to reason their blatant ignorant treatment to valid complaints and long time customers. * Got charged $ 18.88 for a pack of 3 tiny 100 gm cans of salmon! Called customer service when discovered GROSS error, read my receipt #, told it rings up right for a '6-pack' which it wasn't. Must now deal with Loblaw head office as this Delta Superstore insists the product and price was correct !? Plain ignorant. Poorest of customer service (store / general manager inaccessible) and ridiculous, inconsistent pricing (PLEASE scrutinize your receipts before leaving this rip-off SuperStore!).

Came by for some glasses parts…read more Parking is available along Esmond, as well as Hastings outside of rush hour. The interior is pretty nice and modern. Staff were friendly and helpful. Looks like they carry a decent selection, including safety glasses. I've also had an eye exam done here before and they definitely have some state of the art equipment. As others have mentioned though, their exams are a wee bit pricey. Oh well.

I've taken my daughter for her eye exams and check ups at Burnaby Vision Care for a year now and…read morethey've always been great. The staff are professional and friendly. I usually have a coffee while waiting. The eye exams are thorough and Optometrist is wonderful with kids. My daughter loves leaving with a sticker of her favorite cartoon. The only very minor thing I would ask is to update some of the toys in the kid play area. Some items are broken. Other than that, I'll be coming back for a long time.