Left knee injury. Dr. Alley is a very experienced doctor with excellent attention to detail and…read moreexcellent communication skills. He makes you feel very at ease and listens very closely to your concerns. He is a very skilled doctor and very caring. He took me to his computer screen and showed me my knee. He explained everything about my knee in detail and told me exactly what I was looking at, which was great because after 3-4 months of seeing other doctors, having x-rays, MRIs, Urgent Care's, I really hadn't seen this before. I have a torn meniscus, a torn ACL which is pretty much useless 2 fractures and a Baker's cyst. He made sure I was out of pain and we discussed a plan of action. He did not rush me, and this is one of the main complaints I have about almost all doctors nowadays. He is from the old school and a master at his profession. I highly recommend him.

I was fortunate enough to have been referred by a friend to see Dr. Alley shortly after I tore my…read moreACL. I had seen another doctor at a different practice and wasn't happy with the experience. My friend had recent shoulder surgery and absolutely LOVES Dr. Alley...and through her connection, I got an appointment right away. He also surrounds himself with a phenomenal, efficient and friendly staff. Dr. Alley spent an extraordinary amount of time with me during our initial consultation. He is an orthopedic surgeon...and quite the "mechanic". But...he's also personable, kind and has a great sense of humor. He specializes in shoulders and knees and performed my ACL reconstruction surgery 2 years ago. Everything went exactly as planned and I'm back to my many activities with no issues. Insurance covered everything. I refer everyone that I know to Dr. Alley. If you need to see an orthopedist, pay him a visit.

On Feb 25 I went into the ambulatory surgery center to repair a radial fracture. From the moment I…read morearrived I was greeted by a nice receptionist with black hair-friendly and pleasant From there Lisa the RN showed me into the prep area and told me to take off all my clothes--which she kindly (with no attitude) helped me accomplish this because I can only use one arm She was marvelous and did a great job starting my iv catheter Next Dr Lee -the anesthesiologist-super cool doc Knowledgeable, answered all my concerns Then Lira an RN from the Philippines--absolutely wonderful,caring and a kind nurse She helped me re-dress and even tried to straighten my hair (which looked like a birds nest )after surgery Then finally Dr Goldstock-super cool doc I'm sure he fit me in on his busy day--because I was his last surgery Overall rating 5-STARS More STARS if I could give them Wonderful experience Carla Hernas VMD

Doctor seem to be okay but it's more of a factory there than any other practice I've been to…read more Trying to make or cancel an appointment is a joke I was on hold for 17 minutes today and then they advertise when you call that they have scheduling services and just need your permission to send you a text which I did so I left a message saying I had to cancel my appointment with the doctor there 4 hours later I still had not received any confirmation of receipt. So it would be to their benefit that they improve their responses to to patients clerical needs. My appointment was the next day and I was trying to make sure that they had the time available to somebody else. How much does it eat into your profits to hire a couple more reception people?

Dr. Whipple is a wonderful doctor, skilled and kind AND patient. I would definitely recommend him…read moreto anyone!

Due to long term lower back issues occasionally my right leg goes numb causing me to fall. That is…read morewhat happened late in January 2022. After being misdiagnosed by a different physician as just having a bad sprain - and walking on that leg for about 3 weeks - I was referred to Dr T who, after exam and xrays discovered that I had a broken fibula. After reviewing the pros and cons of treatment surgery was scheduled fir the next day. I met Dr T at a surgery center (for outpatient surgery) and he performed surgery on my leg to repair the broken bone. I ended up with a plate and 9 screws in my leg and yes - that is as nasty as it sounds. I have seen Dr T several times for follow ups and post surgical evaluations. He is extremely personable and always takes the time to answer all of my questions. His office staff at this location are also very friendly and competent. Worthy of special mention is his Medical Secretary Chloie who is a truly magnificent communicator and is extremely efficient in getting me all the report copies I request. I highly recommend Dr T to anyone who needs orthopedic surgery and or evaluation.

I Went along with my mother for her follow up appointment after surgery. My mother and I feel very…read morefortunate to have had Dr Ortiz as her surgeon. He was very patient, answered all of our questions as well as making sure we understood everything he was explaining. We did not feel at all rushed and were encouraged to ask him about anything that that was of any concern with regard to my mothers recovery. I would not hesitate to recommend him to anyone going to the bone and joint center.

Absolutely sickening that this "practice" doesn't put customer care as priority, but rather…read moresearches for a way to maximize their incoming money in shady ways. I just got off the phone with my insurance asking why it cost another nearly $160 despite paying 2 $40 co-pays. They said although my daughter did not have an "open" surgery, because of the type of "practice" it is, they are ALLLOWED to bill as a "closed surgery", despite stating there was no hands-on or manipulation of my daughter's foot. She had been seen and x-ray'ed prior at urgent care and she was only coming to this ortho for the fitting of a boot. Basically stated, the fitting of her boot was considered a "surgery". Complete BS and unethical. I am posting this so others consider other locations before this one to save yourself a hefty bill!!!! PS- you know it's shady when even your insurance company couldn't believe they'd sink that low.

Ortho NY is unprofessional and ride. Emily Echs is a terrible and ride PA. The receptionists are…read morealso condescending and downright rude. ​ My 90 year old mother came for her follow up and was 10 min late and they refused to even see her. Then when I complained about it, they kicked me out. Dr. JACKSON should be more aware of how rudely his patients are treated. They are really the worst. Do not go there.

Very disorganized, no communication. The care was a 3 at…read morebest They never found the root cause of the pain.

Dr was aware of my negative experience at Malta urgent care and spent time explaining my conditionread more

Went to Dr Dixon for a swelling/burning left ankle and severe pain. Walking was horrific. I have…read moresevere flat feet. The pain was so bad. He told me to use an arthritis cream and had me fitted for custom made arch supports. Well the custom made arches made it worse. By end of day I could hardly walk. Cannot describe the pain. Went back to him 6 months later and he tells me I need surgery. That I no longer have mobility with my left foot. He said his nurse would be in touch to schedule the surgery. That was November 2024. To date I'm still editing for his nurse to contact me for surgery. Called several times and could only leave a message. I went to the Bone and Joint Center. What a difference. Dr Rosenbaum was so friendly. Thorough. Surgery was set up that very day I saw him. Go see him. He's highly recognized as one of the best foot/ankle surgeons in the area. .

Checked in and had a short wait till we were called back. Very quickly we were with the doctor…read more Good explanation of what is going on with the shoulder. Very happy with the visit.

I had knee surgery on 9/27/19 w/Dr Schneider. He was wonderful and has a great bedside manner!…read moreThe RN, Jenny, that took care of me and Dr Winter, anesthesiologist, were the best of the best! They were caring, funny, very personalized in their wonderful care. I highly recommend going here. Everyone from to the front desk staff to all the nurses and doctors really helped make my surgery a positive experience.