We made an appt for 6 not realizing that 7 was a HARD close for the owner. We had the fastest mani…read moreand pedi that ever existed. There was no relaxation or conversation. I was lucky to have the female employee who was kind and tried to take her time. My mom had the owner. She was done both mani and pedi in 45 minutes. If she asked a question about her nails or pointed out something she wanted fixed he quickly dismissed her. Once my mom was done the owner stood by the door waiting for his employee to finish with me...no pressure...and he followed us out the door as we left. If you choose to go to this place then make an early appointment otherwise just don't go. I wish I got the female employees name because she was super nice. I know that we won't be back.

I don't think my nails were worth the 95 dollars I paid. I was definitely over changed and the…read morenails are very overpriced.

I've only been here twice. The first time I went, they were younger was very very nice. Second time…read moreI went the lady who did my nails was very nice. She did an amazing job. I really love the way. She did my nails this time. I love the design everything. I like the place because it's nice quiet, relaxing good vibes.

This was actually the worst manicure experience I've ever had. The manicurist was dismissive and…read morecombative to me the entire time. I had to ask a few times to have my nails shortened before she cut them, and there is nail polish all over my fingers. I asked before anything was cured to change the color, as it didn't look the same on my hands and the sample (the sample was pink from all angles, I was sure to check) . She sighed at me, argued, and essentially told me too bad because I picked it. I'd never had someone refuse to switch the color so it caught me off guard. She then continued to treat me with obvious disdain for the rest of the appointment. I was really disappointed because it seemed like everyone else in the salon was receiving great service. I'm a student and don't get to do nice things for myself often, I'm upset that something I was meant to enjoy was ruined and have nails that I don't like

I came in today for the first time and Christie did my manicure and pedicure. She was so aggressive…read morewhen she filed my nails that the side chipped off and started bleeding profusely. She immediately put alcohol on it which made it sting even more and without apologizing, she continued to do my nails aggressively even after I asked her numerous times to be gentle. I was so turned off by the overall demeanor that I almost got up and left. She proceeded to do my pedicure and even though the nail polish was smudged she still let me get up and walk over to the table to dry it. If I didn't notice I would've left with a smudged pedicure and I paid 43 dollars for both manicure and pedicure. It's overpriced and not worth coming here. Don't come here ever.

If I could I would give a zero star rating. Very rude and unprofessional. The worst nail experience…read moreand custumer service ever

Happy Nails has been phenomenal. They have the best customer service, best professionalism, best…read moremassages, best prices, best nail art, and most importantly their integrity, in the way they sanitize their equipment. I truly love coming to this place!! Noah is my go to guy!! I also want to mention, the way they treated my grandma, who suffers from dementia. They were kind and gentle with her. They even gave her a heating pad, to calm her down because of cold. They have amazing people working in this place.

I had to give a star because there's no -0... Thee worst place I've ever been to.My first time…read morecoming here was last week and They just be doing anything and overly charge you. expect a tip for half a job, I went in for a fill and the "tech" put builder glue over acrylic. my fill look as if I needed a fill over my refill it was terrible I had to go home and file my nails down and the paint job was if a 1st grader did it. 0/10 would not recommend coming here. This is an establishment for older people who don't care too much about how their nails look or for a regular manicure. The owner is unprofessional as well. I would never step foot in here again. I had a better chance of my dog giving me a fill in. Horrible. The ratings are definitely their family because there's no way they are still open with that much stars. close up shop thank you.

I went in recently after seeing many good reviews and was extremely disappointed. Immediately on…read moreentering there was an unfriendly manner in which the staff were treating myself and my party. We had made an appointment which was after their normal operating hours, which they immediately began 'joking' about. Saying that we would have to 'put our hands outside the car' to have them dry, and overall being a bit hostile... even though they offered us the appointment time. To say it was extremely off-putting would be an understatement. They also tried to convince me to change the color I had selected, telling me it would not look good if I went with the color I wanted. And they did the same to my friend, strongarming her into another color she didn't want. While I can set that aside as perhaps the professionals know best and perhaps a misunderstood joke, what I cannot excuse is the horrible quality of painting I received. It was no secret that they were in a rush, as they were all but shoving us out the door the moment we were done. However, it seems they didn't wait adequate time in between coats as my nails have the most hideous bubbles on them. I would have gone back in to ask them to fix it, but given how they were pretty much closing as we were sitting waiting for our nails to dry (shutting off the music so we sat in silence as they didn't acknowledge us any further, turning off lights, playing on their phones) I did not feel comfortable doing so. Had I not paid I honestly would have removed the nail polish immediately myself and redid them at home. Moral of the story, if you want poorly painted nails and an experience in which it is clear that your presence is unwanted, this is the nail salon for you!

the service was ok but the place is trashy and unclean. they also tryed to charge me more for what…read moreI asked for and they talk potty mouth

I love love love this place. I switch between it and another depending on my financial situation…read more(this place is a bit more expensive), but it is always well worth it to come here! They've recently updated their systems, so now you receive text reminders about your appointment, which I really appreciate, and you can gather points for discounts as you come in. I've gotten their gel manicures, dip manicures, and extensions. I've never been disappointed. They are meticulous, attentive, and they listen to requests and changes you want made. They have a HUGE selection of colors to choose from no matter what your service is going to be. I will always recommend this place!

I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

Was able To get in before they closed for a quick mani. Had a great mani with Khanh-Tram (I only…read moreknow this name because I paid in tip through venmo) my nails came out great! I just got a basic mani in linkin park after dark. Would highly recommend !

Went to Rosy's nail salon today for a full set. Linda did a wonderful job on my full set! She was…read morevery friendly! Already recommended it to my mom!

I've been coming here for a couple of years and always leave happy. Great quality, reasonable…read moreprices, and online booking!

I was very specific when I went in for mani-pedi, I wanted to keep the length on my fingernails,…read morethey were long and healthy and that's why I wanted a manicure. She said she was just going to trim them, she cut over a 1/4" off then, after smoothing the edges, literally started grinding my nail surface! I wasn't getting acrylic nails, just polish. I also didn't see any of the tools coming out of sterilized packs. I won't go back and definitely can't recommend

Rebecca is extremely professional and first time getting waxed made me feel so comfortable and at…read moreease. She knows her stuff and will answer any questions without making you feel like you're aggravating her. She did an amazing job. Already re booked to see her again. If you need a wax she's your woman whether it's your first time or hundredth. You won't leave disappointed!

Updated: I returned three days later for a Norvell Sunless tan, the owner Shelly did an amazing…read morejob. I came out looking like I just left the beach, not orange at all, and all for only $35!!! Still the only salon for me! Simply amazing! After having my very first hair process done at Ochoa and then coming here, this is the only place I will ever go to. Not to mention the HUGE difference in price. Ochoa quoted me a full highlight to start at $124 and go up from there and said it would definitely be more because of my long hair, well the Finishing Touch starts at $75 for a full highlight and charged me $78 when it was all said and done even with my long hair. I love the color I got done at the Finishing Touch and it's the only salon I will go to from now on, not to mention their great prices! I'm in love with this place and will be returning as much as possible. They do everything there too, hair, nails, tan, waxing, ear candling, manicure pedicure, massage, you name it they do it, a true salon and spa!

I came for the first time, and had faded color from previous box dyes. It took two sessions to get…read morethe green out of my hair, but the stylist didn't give up and was very kind. He did a great job and the price was very reasonable. Will definitely be back!

Good price , the staff so nice! I totally recommend this store . Nice haircut and very meticulous!read more