I have been very disappointed with the lack of communication from the professional hospice staff…read more In the over three months since our mother was placed on hospice we have not heard from any medical staff. Dr. Maley talked to us Once briefly shortly after our mothers enrollment in hospice. The social worker and chaplain have called several times. Our mother has had a change in status however we were not notified. Nothing was done to prepare us for her rapid diminishment. Last week she had an episode when she was briefly unresponsive. No one from hospice contacted us. The episode happened while the hospice aide was providing care for our mother. This is very disappointing. When our mother was placed in hospice there was no discussion with us about the possibility of exploring other hospice options. Her primary care doctor is also one of the medical directors of the hospice. We have been appreciative of the hospice aide care. However again there has been no communication from anyone in the medical side of the hospice program. We find this extremely disappointing and unsatisfactory.

From the owner: Enriching Life…read more Heartland Home Health Care offers a full range of traditional home health care services, as well as cardiac and orthopedic rehabilitation, pulmonary disease and diabetes care, I.V. care, physical, occupational and speech therapy and patient and family education. Our goal is to help patients restore their independence and gain control of their lives. We provide care in a way that meets our customer's needs and enriches their lives through what we call the Heartland Experience. We believe wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments that enrich the lives of each of our patients. Heartland Hospice supports the patient and family wherever they are in their health care journey, and upholds the patient's and family's wishes, goals and values. At Heartland, we help preserve our patients' dignity, show them the respect that they richly deserve and provide compassionate care through our Caring Promises.