I still come here every month and appreciate the excellent work on my nails! I got my ombré dip refill with Sheena and they look so good! read more

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Worse manicure I ever had and eyebrows done. I was there yesterday Thursday empty salon. Girl massaging her back on a chair smoking a e-cigarette , one next to her sleeping in the chair. They really should improve the store hygiene. Dirty tools. Wouldn't go back there and not recommend this place for sure. read more

This was my first time getting my nails done outside of the US. I was a little shocked at the unsanitary process and didn't realize that regulations aren't the same everywhere. One thing the nail technician did was not put a napkin or towel down and just threw all clips and shaving on the floor. It was quite messy the way they did things. And why did she pick at her ear and then continue my nails!? So sick. My nails came out okay but when I asked for nail art it was awful. I have to have them redone or redo them myself but the shape is nice and the base color was also pretty. She did them too long even tho I said shorter. I'm not sure if I would recommend this place unless you're desperate. read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

I have to say, it takes pretty awful service for me to give a one star. At the last minute, I went in for a pedicure a couple weeks ago because I wanted to treat myself. I had immense regret because my esthetician messed my foot up while removing calloused skin on my left foot. I was bleeding for hours from the wound and could properly walk. My shoes even got some bloody stains on the inside. Instead of remorse, the lady told me to put on Vaseline. Talk about rude! I would post a photo but I'm afraid that it would be inappropriate and too graphic. Do yourself a favor and never ever let them use the blade on you to remove calluses. Also, might be best to go elsewhere. read more

I am very picky with my nails. Amy is my go to girl. There are other girls are really good too but I m used to Amy how she knows my style and pay attention to details. Also she is very sweet and always accommodating. Highly recommend her. read more

This is the best place in Vancouver to do your nails and toes. Incredible service, clean business and very professional! I suffer from ingrown nails, and here they get rid of them nicely and without bleeding. read more

iNail Spa - Pedicure - Nail Salons Near Me - Vancouver, British Columbia

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I've been a client at this salon for 4 years. I can say that this place went from a 5 star service to barely tolerable. I've been consistently disappointed over the years, but my last experiences were the final straw. The last time I did a pedicure I ended up 3 days later with an unbearable pain while running - I had almost each toe with ingrown nails. This time I decide to come just for a mani - I left the salon with each nail with a different length and shape. Trying to get it corrected was only making things worse so I'll just fix it myself as best as I can. They lost my trust in their integrity and quality. It's been a long time coming and all my friends I recommended already stopped going because of the same disappointment. read more

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Salon is clean, staff are friendly and helpful and service is great. Would definitely recommend.

I have been going to them for 5 years and I never had an issue. I went there in December so I can get a pedicure for my birthday and I got this lady whom I have never seen before. She started to buff my heel with this abrasive stone and it really hurt. I thought that maybe I was just being sensitive until I took a look and my heel was lonely bleeding! She didn't even apologize. She told me I needed to put Vaseline on my feet because it's too dry. I had to ask for a bandaid and to pour more salt on the wound, I never got a discount for this poor service. I am never going back to them again! read more

iNail Spa - This was the blood from my heel. - Nail Salons Near Me - Vancouver, British Columbia

I went to do a regular mani pedi before my wedding. The process was quite rushed. At some point they moved me from the chair to a table to do my nails to accommodate a walk-in. The girl who was helping seemed rush through mani pedi in order to fit in the latecomer before close. They got me out of the place before my nails were fully dry, and literally the minute before/after I left the polish on my left nail has chipped. Wouldn't recommend this place for a mani pedi. Would've rather paid more. read more

iNail Spa - Polish messed up literally the minute I left the salon, 2 days before my wedding. - Nail Salons Near Me - Vancouver, British Columbia

I've been going to iNail for years. I was lucky enough to be seated with Sheena on my first visit and I've never looked back. I had never gone to anyone who was as meticulous and skilled as she is, while being incredibly quick. The salon I had gone to previously took 2.5 - 3 hours to do a set of acrylics with shellac on top while Sheena averages about 35 minutes to do a full set. She's absolutely incredible, and the best part is that she checks throughout the entire process to make sure you're happy with length, color, shape, etc. absolutely love her. For feet I see Aimee, who does such a gorgeous pedicure and really takes her time to make sure your cuticles are perfect and the shape and length is exactly what you want. She gives me the absolute best pedicure, and shapes my toe perfectly. You can't go wrong with anyone working there, but I adore both Sheena and Aimee. They're amazing! read more

iNail Spa - Valentine's Day nail art - Nail Salons Near Me - Vancouver, British Columbia

After waiting a couple of months, I decided to give this place another chance to see if it has gotten any better. I can confidently say they upped their sanitation as the place seems much cleaner and they changed their tables. I wanted a gel manicure but I had a marble design in mind. I gave my nail artist a picture of what I wanted and she agreed. I give this girl props for trying her very best to give me a good marble pattern as she kept redoing it saying it wasn't good enough haha. But she pulled through and did a really n In the end I love the nails I have and my experience definitely improved. Price was very reasonable and I will come back! read more

iNail Spa - what I wanted vs what I got - Nail Salons Near Me - Vancouver, British Columbia

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Great job. They squeezed me in last minute and the guy at the front was so sweet - even when they were busy. Would come back.

I moved to the area a couple months ago and honestly, I originally chose Inail for its convenience, being so close to my new place. Little did I know it was such a gem! They are so accommodating and attentive. They constantly check-in to make sure you're enjoying the experience and satisfied with how your nails are looking. I also have overheard many satisfied regulars coming in and the staff know and remember their loyal customers. I'm very impressed with their service and am very happy to have them become go-to spot for beautiful nails and excellent customer service! Thank you so much read more

iNail Spa - Beautiful nails! - Nail Salons Near Me - Vancouver, British Columbia

I've been coming to the salon for more than 4 years now and to tell you that the service is been good since day 1. All the nail techs are good and consistent so basically I don't really mind who do my nail because I know the outcome will be good, but most of the time I always got Tee. She's super good. She's very meticulous and knows what she's doing. I tried to go on other salon (location wise) but I always find myself coming back to iNail since others don't meet my expectations. Definitely recommended. read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

The nails looked very good and were a good price. However the customer service was rude and scammy. I booked an appointment for normal acrylics and my nail tech told me "as soon as you leave the nail salon, they will break off". I've had acrylics before and I know that this is not true they just wanted me to pay the extra $25 for Shellac. Other than this he did not talk to me the entire time- not even a hello when I sat down ?! However the nails did look very good and have lasted well so far. Would have been my new favourite nail spot- it's a shame about the service! read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

I've been coming here on and off for years now and they've always, always given me amazing service and even more amazing nails. I've never had a set of nails from here that weren't absolutely perfect, they always looks amazing and never chip or break. I recommend them to anyone who's ever looking for a beautiful set of nails. Tonight was especially amazing as I booked a last minute, late appointment and asked the tech doing my nails to do a design I didn't expect to take so long. She did a PERFECT job without hesitation, despite it being about 9pm when I left. I wish I had gotten her name but I totally forgot when I was in a rush to get out of there so they could all go home. They're simple but exactly what I wanted and I appreciate the time she spent so much! Thanks again guys! read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

Love love love this place. I can show them any nail art pic from Instagram, and they recreate it for me perfectly each time. This is my last manicure. Got it done on Saturday. They're not only talented, but really friendly too. Would definitely recommend. read more

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The lady that did my manicure made the gel so thick and it didn't even reach my cuticles so by 2 days after they already looked a week old. On top of all of that I ended up getting some sort of infection, waiting on a doctors appt to get some antibiotics to treat it. Overall would not recommend. read more

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This was my second visit to iNail Spa and I left very happy just like the first time! Adam does such a great job! He takes his time and makes sure you are happy with the shape and colour before he proceeds. Although he takes his time he is very efficient! Im never there for more than 45-50mins. I HIGHLY recommend this place and the prices are fair! read more

iNail Spa - Acrylic Set Done by Adam - Nail Salons Near Me - Vancouver, British Columbia

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I went here 2 years ago and got shellac done in White Bunny with Hannah! I did the Lions hike the next day and my nails fully survived and didn't chip a subtle bit even though I was climbing a literal mountain. The shellac was perfect for a month! I highly recommend. read more

I would give this a -5 if I could. A friend and I had gift certificates from our boss who gave rave reviews to this place. Walking in I was dubious as the acrylic smell assaulted my nose immediately but we continued and sat to wait for our appointment time at 4:30. I was booked for a Foot Massage while my friend had a shellac manicure. We were both supposed to start at 4:30, I started on time while my friend waited for a half hour for a booked appointment. Meanwhile during the entire wait people kept walking in asking if they had openings and they would say yes seating people for manicures. Despite all this I was still hoping for at least a good foot massage, some callous removal along with what they call 'hot stone massage'. What I got was a dollarstore cheese grater rasping against the bottom of my foot. A literal cheese grater. I have never been more horrified in my life and multiple times I had to ask her to just stop because it was enough and I was honestly shocked to the core that they would use such a tool. After soaking my feet again and then using one of the most abrasive foot scrubs on my skin she pulled out an actual callous removal tool and started going at my feet AGAIN. Once more I requested she stop because it was enough so she just washed off my feet and then rubbed some lotion on before picking up two 'hot stones' and randomly rubbing them up and down my legs. I won't even go into the 'massage' of punching my legs and feet with her fists through a hot towel. Leaving my feet were sensitive and by the time I got home I was in actual pain. It feels like twenty layers of skin has been ripped off and I'm terrified that I'm going to get some sort of infection from them slicing off all my skin. Never go here, its a septic infection waiting to happen. Horrific experience, I should have left when she pulled out the kitchen tools. read more

I tend to not write critical reviews, but now that I have had a couple of weeks to consider the situation, I feel the need to update my review. Are they talented? Yes! Most definitely. I was blown away by the speed of my nail techs. Was it affordable? Sure. Was it sanitary? Did I get what I asked for? Here is where the experience festered in my brain for a little too long. I wasn't asked what type of nails I wanted, meaning the consultation was severely lacking and I felt rushed. Before I know what happened the acrylic was already being put on my nails. As a hairstylist, acrylic really isn't the best option for me. It's been just shy of two weeks and I have decided to get my set removed and opted for a gel set at another nail salon (review pending, my appointment is tomorrow). The other negative side is that, being as rushed as I was to sit down and get started, there was no time taken to prep the station. It was obvious to me that the tools that were used on me were used on the previous client, and perhaps many before that as well. The acrylic was applied out of a jar that looked like it was used for face cream in the past. There was no way to know what in god's name they were putting on my nails. I am quite health conscious and sanitation is a big one for me. I wouldn't reuse a comb on my clients head that hasn't been sanitized, and I think it's not too much to ask that the files being used on my nails don't have someone else's... residue on them. Basically I have spent the past two weeks wondering if I am going to fall victim to nail fungus, a fear that is very real to me. I've been to cosmetology school; I've seen the face of fungus and trust me, it ain't pretty. Even if I get out of this scot free, I don't want to go to a place where I am uncertain as to whether or not this is the set that costs me my nails. In almost ten out of ten cases, cheaper isn't better, especially when it comes to services that involve our bodies. I'm willing to pay the extra twenty dollars somewhere else for peace of mind. read more

Great place. they were very sanitary and did not reuse tools ( they were in sealed packets). They were quick ( gel polish Mani was 60min). I loved how they had many options for gel polish - I would say over 200 colours which was nice. I had Jessy and she was very detailed oriented and took her time. Would def go back here. Another thing which I liked is that they took Visa Card which some places do not. Walk ins are welcomed and they will fit you right away. Prices are very good too. Gel Mani was around $32-$35 . They also offer Gel polish Pedicure too ! read more

iNail Spa - Basic Gel Polish Mani - Nail Salons Near Me - Vancouver, British Columbia

It was my second time going and the quality and details the team puts in is amazing! Very reasonable price and conveniently located. Thi did my manicure today and she was so careful and concise. She introduce herself to me and asked me for my name. We had small chats here and there but wasn't excessive. I would definitely go again! read more

iNail Spa - Shellac mani number 415 - Nail Salons Near Me - Vancouver, British Columbia

This place is not worth visiting - the staff are very rude and lack the ability to communicate - it is very loud despite calling themselves a nail spa - not very clean - they prefer cash to avoid paying taxes - so many more places near and throughout the downtown area - also the talent is below mediocre - spend your money elsewhere read more

I have had Sheena as a nail tech on and off for many years. I have also had Adam as well, and I always was happy with their service. I wasn't sure where she had went ( the last salon she was working at said they didn't know ) imagine my surprise to find both her and Adam here ! I didn't realize they were married. I had called late but was able to get both myself and my GF in. After short wait ( Sheena appolgize Profusely) I got my pedicure and a full set of stiletto nails. I was very happy with both. I was planning to come back the next day to get a design done, but the deep ruby crystal sparkle was festive enough for this time. The salon is bright and in a great location. Lots of colour variety to chose from. I wish them great success. I know I will return ! read more

Went back after 3 weeks, no lifting, no chips I was shocked! They do great work here! Sheena is the best if you can get in to see her. They have one of the biggest selection of colours I've seen in the city. Just the little things like bottle of water instead of a glass, I didn't have to monitor that uv machine when getting my pedicure (they take care). Also I think the price - shellac mani + shellac pedi was $78 with tax is one of the best prices in the city. read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

WOW WOW WOW seriously 5 stars. I called about 5 places to get in a last min appointment without checking any reviews, Sheena took me in. I had three seriously cracked nails, she gave me an acrylic fill with gel polish, changed my shape up and everything, I was out in less than an hour. Their gel polish colour is absolutely delightful, so many to choose from. Sheena and super sweet, I kept trailing off because if a tv is in front of me, I stare at it even if the show is bad haha she didn't mind my lack of talking one bit, for that I am grateful. I will only be coming here from now on for my hands, amazing prices, sheena is the best, so many compliments on my nails, thank you for saving the day! See you in three weeks :) read more

iNail Spa - This photo was just taken, this is a week later don't mind my dry cuticles lol - Nail Salons Near Me - Vancouver, British Columbia

It's been over two weeks and my nails are chip free! They have most definitely grown in that time frame, however by now there's usually some sort of wear or tear evidence. Very affordable and the gel lasts a long time! read more

I am very glad I found iNail Spa and didn't need to try out different places in order to find a good nail salon. I was in downtown and called in to several salons to see if they would be able to do a last minute manicure for me with a reasonable price. I was originally looking to do nail extensions and gel polish. I found iNail Spa through Yelp and decided to call in and ask. Thankfully, they were able to squeeze me in for an appointment within the next 30 minutes. The salon itself is quite clean and new. Adam was my nail technician and he asked me what I was looking to do with my nails when I came in. Originally, I wanted gel extensions with gel polish but he advised that I do acrylic instead. At first I was hesitant because I've heard that acrylic is very damaging for your nails and since I have eczema on my hands, it made me quite wary. In addition, I've never gotten nail extensions or acrylic nails done before. However, Adam was able to assure me that it would be a good decision. I really appreciated Adam's excellent customer service and knowledge. He also made the following key points prior to my decision to go with acrylic nails that makes me want to go back and get my nails redone: 1. Acrylic nails do about the same amount of damage as gel / hard nails. 2. With gel / hard nails it would take longer and be more expensive (ie. He was not greedy for money). 3. He first tested the acrylic on my nails to see if I would get an allergic reaction as I informed him about my eczema skin condition. Since nothing happened, he asked for my consent to proceed with the rest of my nails. Adam was very meticulous as well. He filed my nails carefully according to how my nail bed grew, made sure the acrylic / extensions weren't too thick, etc. The whole manicure took around 1 hour. I really recommend iNail Spa to anyone. Not only do they provide reasonable prices for the quality and have knowledgeable staff, but they provide excellent customer service to ensure their customers are satisfied and will come back! read more

iNail Spa - Acrylic nails with a coffin shape! - Nail Salons Near Me - Vancouver, British Columbia

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I came here because so many people recommended it. Getting my nails done at iNail Spa was the worst experience I've ever had. I asked her for short oval acrylic French tips. They weren't short, they weren't oval shaped and the colour was splotchy. When I told her this she raised her voice at me and said "well maybe you should go back to wherever you usually get your nails done because obviously we aren't professional enough for you". She was extremely rude and condescending. If you can't do your fucking job you should at least have good customer service skills. read more

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Love my french tip! I love this salon because it's clean and the staff are nice though they talk a lot. It may help to have netflix on your phone... I walked in 15 mins before they opened and they were nice enough to let me in. The massage chairs are great!!! read more

iNail Spa - Love my french tips! - Nail Salons Near Me - Vancouver, British Columbia

I've been going to this nail salon for a couple of years. However, yesterday was a really horrible experience for me. I went in to get a shellac manicure and I asked to get chrome and the other lady tech said oh it doesn't last long so then I was like okay I will get white colour on both hands for my nails and blue on my index fingers. I also asked the other tech if I can get 15 mins foot massage because I need a massage and she was answering me where her back was to me and she was cleaning and she did not turn around to answer me properly. Bad service and disrespectful! I had to ask her again to get a clear reply, then she said yeah that's fine. Now during the process of my nails, I noticed the lady tech isn't doing a good job because most of my nail colour looks so bumpy and my natural nails are nicely shaped and cleaned but the colour on my nails does not look smooth at all! I tell her and she acts as if she didn't hear me, I had to repeat myself again and she just starts nodding, to the point where she begins applying more colour and it's getting worse. I told her she needs to take it off to redo it. Now, she is rushing and going fast with the drill to take it off to the point where it feels like she is about to cut me... I had to tell her to go slower and be careful because you almost CUT me. She tries to hush me.. Disrespectful woman....Now usually when the tech does a bad job they would give suggestions what they can do to fix it...this lady was so quiet and not saying anything.. so I had to look at more colours and decide what should I choose where my nails could look like it just got done professionally. I have to choose a blue colour with sparkles to make sure it blends in with the index fingers.. During this process no one from the other tech came over to see if they can help or if they take over or give any tips..no teamwork!! At the ending, my nails are good but I wanted the colour white but I couldn't get it because the nail tech wasn't good at her job. Now, at the ending she tells me oh we can't do the foot massage because they are closing now and for me to come back tomorrow. I told her I can't come tomorrow that's why I asked for the massage at the beginning and the lady tech said yes. This lady messed up on my nails and cutting me a few times and because of it I couldn't get my massage. Very disappointed in this staff and the service!!! I only write a review if its needed and this one is needed!! read more

I went for my first time yesterday and will not go back. Not because my service was really bad but because of the way the technician treated the woman beside me who had come in complaining that her nail had broken off less than 24hrs later and didn't want to have to pay for it to be fixed. It doesn't matter what the policy is, it matters how you treat a customer. Talking down to her, pretending you don't understand her English, talking bad about her in Vietnamese and arguing with her about the colour she wanted in front of the entire place is downright rude. You not only lost her as a customer (she told me she wouldn't come back) you also lost me. I felt awkward and bad for her the whole time I was getting my nails done. You should've fixed it with grace and a customer service oriented attitude. read more

I go to Adam for acrylic nails and he is always so amazing. They are very well priced and so friendly and wonderful at their work! For instance, I wanted holographic nails and Adam had the exact polish I wanted in a cheaper non-holographic bottle so he charged me less when he could have charged way more. Also, the woman next to me was a tad rude and the staff were so professional and polite in return. 5/5 always! They even remember my name, Thea! :) read more

iNail Spa - Ignore how ugly my hands are and this manicure is a week old -- but the staff at iNail Spa are amazing! - Nail Salons Near Me - Vancouver, British Columbia

I asked for ombre, but the girl didn't know how to do it. She asked her co-worker and that co-worker said yes. I wasn't convinced, but ok. Ombre failed, and I already had 2 coats of the colour I wanted to be "secondary" in the ombre. That was frustrating. So I was like add some diamonds. I found a picture of what I wanted. Who knew diamonds are $8 extra.. Not a very good experience read more

iNail Spa - These diamonds cost me $8 extra. Awesome - Nail Salons Near Me - Vancouver, British Columbia

iNail spa is awesome! They have a massive colour selection which is why I love going here to get my nails done. I got acrylics and I'm on week 3 with the same colour and not even a single chip! I get so many compliments on my nails from my friends and customers at work. The staff are always friendly and they take good care of your nails. They always fix mistakes (which don't happen very often at all) and I always leave satisfied. Definitely recommend this place! read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

Today was my first time visiting iNail and i'm very impressed. Adam did an amazing job with my acrylic nails. He took his time to make sure all the nails are even, he followed my requests happily. He was very friendly and professional. I would 100% recommend this salon. I'm very happy with the result. My acrylic are very very even. The price was reasonable. read more

iNail Spa - Nail Salons Near Me - Vancouver, British Columbia

I booked an appointment (8 days ago) for a shellac/Mani pedi for noon today (as I leave for vacation tomorrow). I planned all my meetings for today around this. I walked over so pumped... I get there and Sheena (the owner) says they can only do a manicure because there's only one person available. 1) how unprofessional!!!!!! 2) you knew I was coming, confirmed my apt, but couldn't plan accordingly?! 3) why would I do a manicure and pedicure separately?! Who has that kind of time to waste 4) she didn't even suggest any other options. I had to ask if I could come later, etc 5) SHE DOESNT EVEN APOLOGIZE I've been going to this place for almost two years and tip EXTREMELY well EVERY time, I make appointments as well so they know I'm coming - so why treat me that way?! Customer service and experience is everything - I will not be going back nor recommend this place. Not to forget: last time I went, I had an apt for 5:30pm. They didn't get to me until 6:10pm. So I guess they just like wasting your time. read more