Andrew is a true professional who cares deeply about his clients and provides exceptional service…read morefrom the start throughout the entire process. I am recommending him to my family and friends and trust him with all my insurance needs both long term and short term. I highly recommend Andrew.

From the owner: I’m an independent insurance broker based in Portland, OR, specializing in personal lines…read morecoverage—including home, auto, motorcycle, RV, umbrella, and landlords policies. I serve clients throughout Oregon and Washington, offering access to multiple top-rated carriers to help you find the best coverage at competitive rates. My process is simple and transparent: just scan my QR code to complete a quick intake form. Be sure to include your current coverage levels in the notes so I can provide an accurate comparison. There are no upfront fees for my services. My goal is to shop the market for you and deliver personalized insurance solutions that truly fit your needs. I'm actively growing my book of business and would love the opportunity to earn yours. Let’s find you the coverage you deserve.

Run as fast as you can from this brokerage firm. They are…read morethe most inept I have seen in over 35 years of buying homeowners or auto insurance. Their service is minimal to awful - and they showed themselves to be dangerously incompetent. I asked them to market our auto policy and requested the results so I could see the comparisons...they refused to provide the information! They claimed they chose the best one and would not show me the other quotes. When I asked them about who they got quotes from they said they would not work with me....sure sounds like they really did not do the work. My husband (who used them for years) asked them to reduce some limits on contents (by about 10%) - instead of doing that they completely removed them! Only a month later when we found an odd credit on our credit card statement did we find out they had slashed our coverage on contents to zero -- insurance malpractice. Don't use them, they are the WORST in town.

From the owner: Working as a broker, I am able to shop your insurance for the best fit for you and your family! I…read morehave over 14 years of experience in insurance and would love to take care of you!

Kyle Gannon has shown to be a dedicated and motivated professional in his Insurance and Investment…read moreBusiness services. I know trust is an important aspect of working with someone like Kyle, and I can attest to his honest and straightforward approach to helping his clients to achieve their goals. Don't hesitate to give Kyle a call, whether you're starting out as an investor or a seasoned pro, he has the expertise and a great company behind him to support your investment plans. I can highly recommend him!

From the owner: Your local insurance broker. We specialize in: home, auto, umbrella, RV, condo, classic & antique…read morecar, earthquake, flood, renters, off-road vehicle, and motorcycle insurance.

I have been with this company for a long time now and they are AMAZING!!! I call the office every…read moremonth to get there help with making my payment-Kimberly, Peggy, Brittany, Teri, Julie, Katie a big thank you to all the for there ladies who have gone above and beyond with me every month!! Highly recommend this company!!!!!! Sinerely Denise M. from Portland, OR

overall great company to do biz with! Always looking out for my best interest! They have shopped my…read morerates each renewal without me even having to put in a call to the office! Highly recommend this agency! Thanks for all you do!

Worst customer service ever this afternoon from The General customer service team. The General made…read moreit obvious that our business was not important to their company. I'm appalled at the upcharge they were going to put on our account so that my wife could talk to a representative about the account! However- The General didn't have a problem taking the money out of her account when the bill was due! Ridiculous! Glad we canceled with these idiots, and I wouldn't recommend them to anyone!

Unless you want to be called incessantly by several insurance agents wanting to sell you alot of…read moreinsurance you didnt want then dont call The General. Its an insurance brokerage that sells personal information to innumerable agents so they can get customers. Thats why there is no info on the yelp link and when you do a search for the general a whole bunch of agents show up in the search. Evidently the average person isnt capable of finding car insurance on their own.

Worked with a great account manager and customer service persons there. My wife and I have had a…read morelot of issues with our past State Farm offices in Florida and Rhode Island. But, when We got our policies transferred here at the beginning of August things have been great. They even reached out to me to let me know my credit card had expired. Jared and his staff had me come into and complete a state transfer meeting to review my coverage and explained why my previous coverage was inadequate compared to my last policy. The best part of that is my homeowners insurance is so cheap compared to FL and RI here in Oregon. I am looking forward to working with them moving forward and have no worries about anything in regards to my insurance. I did ask the staff about recent changes in staff and they did let me know there was a transition period before I moved to Oregon but the man I spoke to, I think his name is John; has been nothing but extraordinary. He took extra time with me and throughly reviewed all aspects of my life to make my wife and I really feel covered. Office location is great right in the downtown area near my work and the Hawthorne bridge. And a bonus was they were able to meet with us on a Sunday. That's unheard of where I come from. Top marks all around and I am not sure why or how these other people can say they have been unprofessional. Best experience in my years with dealing with insurance agents. I am going to recommend them to everyone I hear complaining about their insurance.

They never answer the phone and never return calls (for me anyway) I have been a customer for many…read moreyears - I guess they just dont care anymore....

Absolute, utter incompetency and misleading information. I'll make it short and succinct…read more We were told after opening a claim on our rental house for property damage(not at fault) to contact the at fault party's insurer, also State Farm. This office gave us the absolute run around for two months--first we were told to not open a claim on our policy, then told the opposite, and that "we could have found the replacement and compensation for a way better price" after we asked to be considered for a refund. The damage amounted to well over $6,000. They proceeded to pay less than half of that, insisting that a like for like replacement that we needed was not necessary, so, I guess people who actually do these things for a living just do not know what they're talking about. We paid over $3,000 out of pocket, and no one responded from the responsible party's end. State Farm is one thing--but do NOT go to this branch.

Amazing service, great agent. Everyone in the office is nice. Got my auto and life insurance…read morethrough Cedric. Definitely the way to go! 10/10 recommend

Not transparent about pricing and billing, they try to force sell you every policy under the sun…read moreeven when you tell them you don't need it and just want basic insurance then they try to scare you into buying. Would never go back!!!!!

I have been a State Farm client for over 30 years. Recently, my agent of the past 15 years must…read morehave retired or relocated because when I needed him, he wasn't there. Now this is not the fault of Mr. Merrion. I don't make a habit of checking or even reading most of my mail. Especially correspondence related to insurance. I suspect if I had, I would have known about my new agent. What I thought I needed was a copy of my insurance cards for my auto policy emailed to me so that I could go through DEQ and not get a ticket should I get pulled over for speeding again. Turns out some junkie stole my catalytic converter and made a mess of the undercarriage of my vehicle and the financial damage was over $2,000.00. So naturally, I filed an insurance claim and filed a police report. Thing is, I delivered my vehicle to Everette Street Autoworks at 8:00 am just as I told the insurance adjuster I would and fully expected that adjuster to be there as promised to inspect my vehicle, approve the repairs so I could get the shop moving on the repair. None of that happened that day. I reached out to Joshua to express my frustration and he was able to get the claims process in motion. My vehicle is currently being repaired. We had a phone appointment set up to go over my current coverages yesterday before I was even aware of my loss. Joshua explained my auto and condo coverages to me in easy to understand terms. Made some recommendations for changes that made a lot of sense and I feel more secure now than I did before. State Farm is far more affordable than all other competitors, Joshua provides excellent customer service and is approachable and available. 2021 - Review # 3

Charles Perth Pearson Property Claims attorney…read more Title: Disappointing Experience I worked with attorney Charles Pearson on a homeowner-insurance matter after a fallen tree severely damaged my home during the bomb cyclone. Unfortunately, my experience was extremely disappointing. In my opinion, Mr. Pearson's representation fell below reasonable expectations of professionalism and client advocacy. I frequently felt that he did not fully understand or apply Washington insurance law and had to cite laws over and over. I often had to complete or correct work myself and was ultimately left without representation (because he quit) at a pivotal stage in my case. During the appraisal process, Mr. Pearson did not act in my favor. He did not hire a structural engineer, even though our written agreement stated that his office would retain and manage necessary professionals. The public adjuster he selected, Adam Blagg, performed poorly in my experience and often seemed to act in ways that were unhelpful or even contrary to my interests. I was left to coordinate critical tasks on my own while deadlines were approaching. This left me in financial and personal peril. Mr. Pearson did not help us with our ALE as he promised. IMO, He was weak with the insurance company and did not make the demands needed for our living arrangements. Leaving without the ALE we needed. Communication was inconsistent and fragmented. I sometimes went weeks without updates or responses. Important issues--such as expert coordination, requests for extensions, and protection during appraisal--were, in my view, mishandled. I later learned that disclosure of professional liability insurance, which clients have a right to request, was not provided. When I raised my concerns directly and asked for a resolution, the situation worsened. Mr. Pearson suggested that speaking publicly about my experience could lead to legal and financial consequences. I found this deeply troubling and, in my opinion, intimidating. I have since filed formal complaints with the appropriate state bars to have the matter reviewed through professional channels. (Perhaps this is why there are no other negative reviews about Charles??) This review reflects my personal experience and opinions, supported by correspondence and documentation. I am making complaints with Washington, Oregon, Florida, and Georgia, where he states has an active licenses. I strongly encourage anyone considering this attorney to verify bar status in all states claimed, confirm malpractice coverage in writing, and ensure clear expectations and communication from the outset, knowing he is out for him and NOT you.