The lobby was clean and quiet. The room was comfortable. Tiffany, my counselor was friendly and…read moreprofessional. She aways makes me feel at ease. I highly recommend this psychology practice.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

I work in a very stressful, yet rewarding, profession, and I really needed help with stress…read moremanagement. A quick google search of therapists in Reno left much to be desired...Each search result yielded a bland website that provided me little to no information regarding any given therapist's specialties or any general "vibe" for his or her practice...Thank goodness for Yelp! Alecia is a phenomenal therapist! She is intelligent, sympathetic, empathetic, wise, curious, and holistic in practice. I can not recommend her enough- I have already referred friends and family members, and if you find yourself in need of counseling for whatever reason, give her a call!

3 years ago, I was hit by a drunk driver who caused my car to flip, leaving me with a TBI. I had…read moreseen half a dozen psychiatric providers, none of which were effective for me, and had given up all hope for any real improvements. Then I was referred to Alecia. From the very first appointment, she empowered me and enabled me to begin healing my brain and my mind. I have felt more like myself in a few short weeks, than I have since my rollover collision years ago. She's upfront, reliable and truly wants to help others learn to help themselves. By far, the best thing that's ever happened to me, and I cannot speak highly enough about her!!

I came to Reno as a Travel RN 3 years ago. A Midwestern girl, I had battled at the bedside through…read morea global pandemic, bouncing state to state until I found my partner here. 2 months later I also found myself pregnant. A 30 something transient professional, I wasn't quite ready for the roots and the anxiety that come with a child AND IT SHOWED. After realizing that my postpartum anxiety and "survival mode" feelings from my job weren't going away on their own I decided to seek help. I was assigned to Nora, the owner of Sierra Sunrise Wellness Center and when I say she changed my life, I am not exaggerating. She created a safe space for me and helped me remember who I was before I was a mom and who I could still be. It took time and it took effort but she showed me the way and she helped me put together a sort of toolbox for the next pregnancy/postpartum period. Her space is warm and welcoming and her sweet old doggo Rolo is the best snoring snuggler to keep me grounded during sessions. As a nurse my schedule is often crazy with long hours and sporadic shifts and she always finds time for me. Their facility offers Yoga and Reiki as well as other amazingly beneficial workshops. I cannot say enough about Nora and her team, I'm so grateful I found them.

I took a yoga class here. The experience was awesome! They have everything you need. Yoga mats,…read moreblocks, straps, meditation pillow- literally everything. I had Gia as an instructor. She was great! She did a great job at making all the moves transition into the next. She also had plenty of options for each pose to cater to each skill level. I'm sure Sierra Sunrise will see me in the future. I would recommend this place to anyone and everyone!

Saying I love Dr. Rajamand is an understatement! If you're looking for an all women's care facility…read moreFEM wellness is your place. Counseling, women's health and some spa services. Inquire within and for their pricing. She's no ordinary gynecologist and this is no ordinary office. I patiently waited for this practice to open so I could switch over. I have never met a provider that has and shows genuine compassion to her patients like she has shown me over the years. Her knowledge and transparency helps me maneuver my health decisions. She's a God send in my life and over saw my last pregnancy. Unfortunately this office doesn't offer OB care, but I'm done having any more kids. They will refer you if you do need OB care. My most recent visit was today. There was an unavoidable hiccup with scheduling. Some customer service would have been nice from the office. I'm a loyal customer/patient and was told that I had to be rescheduled without a blink; although it was a lose lose situation. Of course I was frustrated, but thankfully Dr. Rajamand was able to get me in and out. My only recommendation would be to avoid incidents like today is get on top of the program that sends emails. My appointment was made last year and had it not come through my old email, I would have missed it. Thank you always Dr. Rajamand; I am grateful for your diligent care. See you back in a few months!

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

I saw Deb R. for several years a decade ago and found her caring, patient and completely engaged…read morewith my needs. I would recommend her to anyone who needs therapy for any personality or psychological problems. CSD-J

I like Dr. Richied. When my doctor suggested I see a psychologist, I was given a list of four…read morerecommendations. I interviewed her first and said to myself, absolutely no way. I then interviewed the remaining three. I ended up back at her. She is caring, inquisitive, and most importantly intuitive. All in all she is a good person who does a great job.

Lack of Candor, Money Hungry, Untruthful! They will lie to upcharge and will steal from insurance…read moreand the client while talking about how much they care.

This company is so greedy. My therapist moved and they wouldn't tell me where she was going but…read moretold me I could get set up with another one of their therapists. I worry about what kind of company would do that especially to very vulnerable clients who rely on their therapists. Feels super unethical and greedy to me. I would expect a mental health business to care about their clients mental health, not money. I definitely will not be giving them more business after hearing that, yuck.

I have received the beat counseling and care with Laura! I've done secular counseling for years,…read morebut I wanted to give Chriatian counseling a try. Because God is my center and the most important part of my life, I realize how important it is to receive guidance from someone who knows and shares my ideology. I would highly recommend this business!

From the owner: Specializing in: - Counseling Services…read more- Mediation Services - Marriage & Family Therapists

I have personally witnessed the professionalism and personalism of both of the counselors in the…read moreoffice. It's rare to be welcomed with respect, discerning concern and eager motivation that both these women bestill in confidence with their clients. An office of hope and growth.

I started seeing Shanley Melody over 2 years ago. I have never had a more caring, understanding,…read moreand insightful therapist. She is always a professional, she is extremely well trained clinically. She really gets to the heart of the matter. She isn't judgemental, she looks at every situation from all possibilities. She has helped me considerably with self growth and inward thinking. I could go on and on. If you are looking for an amazing therapist see Miss Melody!