1. Independence Physical Therapy

    1. Independence Physical Therapy

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    Uncasville, CT

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    Independence Physical Therapy

    4.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    Seacoast Orthopedic Surgery & Sports Medicine

    Seacoast Orthopedic Surgery & Sports Medicine

    2.3(3 reviews)
    5.0 mi

    RUN RUN RUN!!!!! NEVER come here. And I mean NEVER! Took my 4 year old here after having been to…read moreurgent care with a fracture to her arm. I brought all her x-rays, info. Etc. Dr Carlow is the absolute WORST! He asked me 3 times if I brought her x-rays (which were literally under his arm on the desk). Despite asking, he never even looked at them. He then walks up to my daughter, doesn't say ONE word to her, and very aggressively takes the bandage off her arm. I wish this was an exaggeration. She was screaming and crying in pain, he continued to rip off the layers, and not once saying a word to her. Then he starts grabbing her arm, making it all around despite her screams of pain. Then he tells me there is no fracture, that we will keep the soft cast on for support but there is no fracture. He must have X-ray vision because he didn't even look at the X-rays I took in. Needless to say I left very pissed and even more confused. The next morning I called for clarification. I couldn't wrap my head around how everyone else is saying there is a fracture. I called, got the run around from his staff. Then was told to call back when he came into the clinic (because he never seems to be around). So I call back, his aid shocked and doesn't understand why I was told what I was told. Then he all of the sudden gets on the phone and says "so what's going on? The girls here tried telling me but I'm confused". So I told him I didn't understand how everyone else is saying there is a fracture BUT you. And how would you know if you didn't compare the X-rays. He then tells me that "there is a fracture" and I said what?! That is not what was discussed yesterday at all. Then he starts talking down to me as if I'm some little stupid woman who knows nothing (mind you I just recently left my medical career to stay at home with our daughter, and my husband is a physician...so in fact I DO know quite a lot). He told me it's my fault that I didn't understand (something he didn't even say). Blamed it all on me, told me that he told me all of this at the visit. So I call my insurance and get a new referral to childrens ortho in Hartford, who wouldn't you guess, said there is in fact a fracture and put her In a cast right there on the spot. Fast forward to 5 months later, and I am being billed for things for a femur! (That is the bone in your thigh). So not only do they practice MALPRACTICE here, they also practice fraud by wrongfully billing and coding. RUN FAR from this place. I can't believe they preform surgery here. I wouldn't trust them to give me a glass of water. Zero stars if I could.

    I understand Dr. Carlow may be one of the better ortho surgeons, but his "bedside manner" leaves A…read moreLOT to be desired. He runs in and out of the room with barely enough time to answer any questions. No eye contact. Made me feel like pretty much an idiot for coming in there. No, I don't think I'll be going back. It's not MY problem that his practice books 75 patients for a day--I expect to be given the adequate amount of time that I need.

    Independence Physical Therapy - physicaltherapy - Updated September 2026

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