My preferred title company for closing real estate transactions! My clients and I always receive…read moreexceptional professional service!

Nathan Vasseur is a top notch real estate professional. He helped us sell an automotive building we…read moreowned in Texas. Even though we live in CA it was a seamless process with Nathan. He's responsive, trustworthy, relatable, smart, and fun to work with. I felt like he more than earned his commission. He's a good negotiator and the deal closed without a hitch. I can't recommend him highly enough.

From the owner: Commercial Real Estate Servicesread more

First, let me start by saying I am not one to leave nasty reviews. I own a small business and…read moreunderstand that different situations arise that cause problems out of your control. With that being said, here is my honest experience with this company. We should have seen signs from the beginning. We applied for the property 2 months before our planned move and emailed and called several times to make sure they had appliances and ask if we could have the inside professionally painted and included a swatch of the light gray color we had chosen (just so it felt clean and like our own) and were told we don't know let me ask every time. They finally replied back with an answer that no they do not have a fridge. My husband and I are not so rich newly weds so purchasing a fridge was not a great convenience, but not a big deal so we searched for a nice new used fridge. $500 later we took off a day of work to pick up the fridge and bring it in our current house at the time until move in day. Only to find out when we walked through the house when we got the keys, surprise they have a fridge. We called, calmly I might add, and asked for the fridge to be taken away since we already bought the new used one and it was a nicer fridge anyway. At this point we already had $500 and a day off work put into this fridge, it was going in my kitchen lol. Well they said they could send a guy to move the fridge into the teeny tiny garage which already is housing a lot of trash and random things from the previous tenant as well as the washer and dryer. I own a business that requires I be able to use some basic wood working tools that need to be housed there so we called back and said no we would prefer it be moved out. Their response was that my "husband said to put it in the garage so you and your husband are not communicating well and are not on the same page" This whole time my husband and I are sitting right next to each other so it is becoming laughable. Long story short, we had to sell the fridge for less than we bought it for and deliver it taking off work again. There were also fairly nasty mattresses in the built in beds when we got there which we had to request be taken out. The stuff in the garage, I understood that maybe the previous tenant was in a hurry and I wasn't going to make someone come out and clean it up except on the move in sheet to make sure they don't charge us when we leave. (surprise, we were charged $60 for them to come and sweep out the garage and remove a hook) After a similar situation with the paint in communication, we were finally approved only to have to battle at the ends because they had someone repaint at moveout. After much back and forth, we were "only" charged $800 for cabinets in a very small kitchen to be repainted because I had used contact paper on the countertops that I had removed and there was no damage. They were in great condition, probably better than if I had not used the contact paper since I didn't not touch the countertops) that the owners would not have even been aware of had they not gone to the property in the middle of our moving out without our knowledge. They walked through several times while we still were renting the property during move out and noted things like how it wasn't clean (hi, we were moving) and things that we were going to take care of after we moved our things out. It took several weeks to get any answer about any question including a leak we had in the kitchen causing damage to the sheet rock and paint peeling. We were charged for this because I got tired of looking at the wall falling apart and put contact paper over it since it was sagging and looked like it would fall apart. I hope this is only special to our situation and our owners because the woman who was our property manager at the end (we had several) was very communicative and helpful even though the situation was not ideal. But if this is the norm, TAKE PICTURES of everything at move in and get EVERYTHING in writing and keep it in a folder on your computer. Be paranoid and good luck!

I originally had no intention of posting on yelp, however my initial review keeps getting…read moresuspiciously removed from google. Might be google's fault, or maybe someone from helen painter flagged it, I have no clue either way. I will try reposting it back on google later to help future renters make a wise decision. Good thing I saved a draft. My review is as follows: (originally posted on Google) A few things need to be addressed before I can fully get into this review. First, if you do a little research you will find the positive reviews online are from employees or benefactors of Helen Painter. That should paint an accurate picture of HP's integrity, not to mention that they have another website, guess one or the other got too many bad reviews. Second, google requires me to give at least one star to post this review. Moving on, when we first began renting with HP, our experience was great. They were friendly and accommodating. Transactions were pleasant. Unfortunately, the agent we dealt with, Kate(not kaitlyn), moved on to start her own property management group. When it comes to getting things fixed, they did send workers to the house in a timely manner but this when the "blame game" begins and we started to notice how HP really values it's customers. One day, i flush the toilet and water starts flowing heavily from underneath the toilet. We were worried about the damage that could be caused to the floor and foundation so we immediately contact HP and they send plumbers out to fix the problem. The plumber finds all kind of junk that was trapped down there and tells us to not flush baby wipes and tampons down the toilet. We do not have a baby or wipes of any kind but we take note of the expert's advice. A few months go by and it starts happening again so we let HP know and they send the plumbers out. The plumbers proceed to tell us the same thing about tampons etc and that next time it happens they will have to charge us $600 dollars. A couple of weeks go by and it happens again. We request that they send a different plumber. The same plumber comes to the house does the job and tells me the same thing and that they are going to charge us, this all with no proof of what he actually found or removed. I complain for two big reasons...First, it was less than 30 days and he was talking about feminine hygiene products... Second, why is the length of time getting shorter and shorter between each leak when the toilet worked fine for years before this plumber put his hands on it. **This very important and I bring all this up bc HP should have questioned the plumber's quality of work, instead they targeted us and tried to place the blame on us.** We narrowly escape that fee. A little time goes by and I'm sure you can guess what happens. This time I take it upon myself to rent the equipment and try and fix it with nothing but youtube guiding me. To this day, there has not been one single issue with toilet. Soley thanks to my wife and I, they now have working equipment in their rental properly but they still try to point the finger of blame every chance they get. As for the review of them on yelp, it may be from a bitter person but they are correct in pointing out the lack of professionalism and especially lack of expertise. We are regularly told that this or that is the law but when we have a question that doesn't work in their favor its always some excuse like "I've been so busy this week, we'll have to get back to you, etc, etc" again with all blame being pointed at the customer. At one point they even told us that if we were to go our own way and sublease it out to someone else they approve of, that not only would they have to pay rent but we would have to continue to pay rent too. I don't even know if thats legal and I doubt HP would have clear answer either. We understand there are rules but we do not appreciate being treated like dirt. HP is not a bunch of horrible people, however as a current customer, I can't find anything positive to say. With there being so many great management companies to choose from, there is no reason to take a risk on Helen Painter.

You guys were amazing agents from beginning to end. You didn't skip a beat, and always had answers…read moreor suggestions. It was truly a pleasure working with you guys. My agents for life. Thank you for the gift.

John and Raquel have been excellent to work with. John was always available to answer any…read morequestion, no matter how large or small. Raquel made sure that our home got maximum exposure on social media and real estate sites. They are easy to work with, gave expert advice and make a great team. They are very knowledgeable in real estate procedures. They have become good friends, not just real estate agents.

Excellent communication, easy to work with and overall just a great experience. Highly recommend!read more

We have rented from GM for the past year and they have been great to work with. I can say with…read moreconfidence that every single time I have sent in an online maintenance request, I have received communication from them stating that they have contacted a vendor same day if I submitted the request in the morning or they notify me the next morning if I submitted it the previous night after close of business. In my experience, they have been really fast with communication and the few times I have actually had to call the office, they have been nothing but kind and helpful. This is a great local FW business!

OK, so first of all you have to pay upfront before they will enter the property and it costs more…read morethan most .....Hmmmmm!?!?!? Should be a huge clue and concern RIGHT OFF the BAT! And then when he does finally shows up....not when he says he would, he barely comes out to barely do his specialty to barely put what forthcoming you've paid a whopper for already, let alone asked him to do, so you email and call and complain and try to make it better so that he can do his specialty better yet (It's costing the customer even more $$$$$$ money, time, and energy!!!)......Does not return phone calls, no response, no reaction or return...just takes money and ignores customer. Yet, He still doesn't get the job done and you very clearly tell him what you want done, now cowardly "Millennials habit being GHOSTED"......but he has a very arrogant attitude towards you because he is the specialist of his world, yet is too much of a pretty boy to get the job done!!!! Doesn't want to get his feet wet. The state of Texas of real men, those who surveys for Statie daily jobs go out in any element possible to get the job done ARE not pretty boys. They are Cowboys. Rain or shine, heat or wetness, snakes, spiders, hmm whatever is part of the environment...part of the surveyors job. They know what their specialty involves. They're in Texas. They weren't born in Hollywood-city slickers. This is not the first survey company that we have used, maybe "you" should consider another field of interest because you are not following through and doing your job specialty to the very best that you should do, especially for this price point! Your customer does more work than you do! Cancels on a specific day that works for the customer but works better for "Pretty Boy" him and yet changes the time yet again because it works better for him and his little world so not recommended because the job really doesn't get done the way you extremely high-end pay for! Also, you will be Gate taxed! We still didn't get what we paid for from the very get go.....!!!!! GSI....Go Seek the Internet for Any Survey Company ELSEWHERE!

He didnt get it done by his promised time, He was a week late.. The Title company said he would get…read moreit done efficiently and timely even tho he is higher priced than other surveyors (he is $150 more at $583 than other surveyors at $433), but I agreed to do to so to close faster and not on the last day of the contract.. , The closing was held up due to his delays.. When he could not deliver he did not bother to inform the Title company he wasn't able to deliver it by the date he promised so we could of gotten another surveyor who would of gotten it completed when requested..

Very unprofessional, misleading, and unfair…read more My husband was called to serve in the Israeli Army Reserves, which forced me to break my lease. From the very beginning, I clearly communicated my situation to the property manager, Brittany, by email. She instructed me to provide a letter from the Army, saying the company would review it and potentially relieve me from termination penalties. I submitted the letter, only to be told it was insufficient. Brittany then referred me to Melissa, who told me over the phone exactly what additional information was needed. I went through the expense and hassle of translating, notarizing, and revising the letter exactly as instructed. After waiting days, I was abruptly informed my documentation would not be accepted simply because my husband serves in the Israeli Army rather than the U.S. Army--a fact they knew from the very beginning. Instead of being upfront, they misled me into wasting time and money, making me believe compliance would resolve the matter. To make things worse, Melissa ignored my emails and calls entirely. I had to send multiple follow-ups just to get a partial response from Jamie, while Brittany also stopped replying. This is the type of customer service they provide--unprofessional, unresponsive, and dishonest. I was transparent from the start, but Primrose and Olympus Property were not. Their lack of accountability has caused me unnecessary frustration and hardship. I would never recommend doing business with them.

Amazing people with wonderful values who genuinely care about the residents at their communities!read more

After the recent passing of my husband's mother, our family found ourselves navigating the…read morecomplexities of her estate. With four heirs involved and different opinions, the process was overwhelming and highly stressful. From the very beginning, Kim made us feel understood and supported. Her genuine care and concern turned a difficult situation into a manageable one. She took the time to answer everyones questions, and remained professional throughout any disagreements our family had. She didn't just handle the paperwork but she also made us feel like we ALL mattered. Thank you, Kim, and the team at Fort Worth Title! Our family is truly grateful for all that you did!

Fort Worth Title company is the worst title company I have EVER worked with. Very unprofessional…read moreand the lack of communication or someone even answering the phone is nuts. This was a residential cash sale for a buyer. After trying for four days to reach the title company, Kim reaches out the morning sellers are closing and says "what time would you like to schedule to close", and then would not even meet to give her the cashiers check, she was too busy!!! Then have to drive to Fort Worth to drop it off for a home purchase in Arlington.. then says she'll get the papers right out to you for closing, which will be signed online, and then refuses to give you a copy of the papers you signed saying "we do all that together with the recording". No, I would like a copy of the papers that were signed today for crying out loud, I just purchased a home and I own it! VERY DISORGANIZED! And UNPROFESSIONAL! Never available and did not answer anything ! KIM IS TERRIBLE with communication or anything timely...oh and -- to top it off-- did not receive a copy of the closing papers for singing until an hour and a half before seller signing!!! great opportunity to review, right?

Andy McCasland represented me on the sale of my rental property in Desoto…read more I was an out of state investor/owner, so I trusted Andy to get the job done correctly, and that he did. The renter who was in the property left the home in fairly poor condition. My property manager also walked off the job once she found out I wasn't giving her the listing. Andy took on the project and sold the home for exactly what he said he could. Not only was Andy my real estate agent, but he helped coordinate the rehab for the property. I could not have done this without his help. He identified upgrades/repairs that added the most value to the home and brought in reputable contractors to complete the work. The result was a very quick sale for the full asking price. Andy kept me informed throughout the process and everything he suggested/predicted was accurate. I highly recommend Andy and wish him nothing but the best going forward.

From the owner: In our pursuit to provide truly exceptional service, we embrace the Team concept, with every member…read morehaving a specialized role in their specific area of expertise. Our team at The Mitchell Group has been actively helping people buy and sell homes in the Dallas - Fort Worth Metroplex since 2005! * Our dedicated team of agents assures that you are always the number one priority. With a specialist dedicated to each part of the transaction, you're assured to get the attention and inside information that is essential when buying or selling a home in the fast moving Dallas - Fort Worth housing market. * Our team works with several large REO/Bank Clients in helping to market and sell foreclosure inventory throughout Dallas - Fort Worth. This unique position allows us to know about foreclosure inventory before it even hits the market. This is a huge advantage in a fast paced market as homes are going under contract just as soon as they're listed. * Over the last 3 years, our team has closed over 570 transactions, $85 million in sales, making us one of the top producing and most experienced teams in the area. When it comes to buying or selling a home in the Dallas - Fort Worth area, there isn't another team or agent with more experience than us!