We had two awnings installed by Carl at Results Renovation and Repair, and have been absolutely…read morethrilled with the outcome. Carl took the time to work with us closely on the planning phase, so we could balance our budget with the available options and we ended up very satisfied with our selection. He listened to our needs and made sure we would be happy with what we got. There was never any hard sell and it was clear his top goal was customer satisfaction. By chance, the awning manufacturer moved to a different state around the time we ordered the awnings, and Carl was very good about keeping us updated on the timing of expected arrival, as well as any other unavoidable delays...one of the things we value most in a contractor is clear communication, so that we know what to expect, and Carl always got back to us quickly, kept us up to date, and we were never left wondering about anything. The installation was quick and the workplace completely cleaned up afterwards, and he came out for an additional visit promptly when we had a concern about the installation, making sure everything was perfect and to our satisfaction. I wish I could give more than 5 stars! You will not go wrong working with Results Renovation and Repair.

Results Renovation & Repair is everything you want in a contractor. They are reliable, diligent,…read moreshow up when they say they will be there, quality work, friendly and easy to work with, flexible in adjusting to your needs and wants. Excellent company. I don't think there is another contractor I can give high marks to save this company.

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

These folks are fantastic! They were kind, gracious, professional, and the end product of a tiled…read moreand carpeted hall entry, is stunning! They were so kind and helpful through all my changes of plan, I couldn't have asked for better support -and very reasonably priced!

We did a major remodel at my home and worked with Osborne on the flooring for 3 bedrooms, 4…read moreclosets, living room, dining room and kitchen. Working with them to pick out flooring was a breeze - the staff was so kind and helpful in store. When we ran into a snag due to a manufacturer's error - *not* the store's - the staff went above and beyond to help us find additional flooring to meet our rather tight deadline. The installation took 4 days with two guys at my home, working around 5 other contractors, kids doing school remotely and 2 cats. They were good natured, flexible and a lot of fun to work with during all the chaos. Most importantly their work is immaculate and I couldn't be happier with the end result! Osborne has customers for life now!

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

Great company! Well educated in their field and very professional. Rob is a highly experienced…read moreowner/worker who also trains his employees with the upmost respect and patience. The quality of the work shines through and shows the amount of pride these guys take in their work. Very personable and gets the job done on time and always beyond expectations. Blown away at times by the finished product. Saying these guys are the best is a huge understatement.

loved my countertops beautiful job! Very fast at responding and did things just the way I wanted it…read moredone

The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

This company is wonderful! When I requested a quote for driveway repair and sealing for two…read moreproperties, I received prompt service, the quotes were very reasonable, and the dates were quickly set. Both father Ken and son Ken were personable and cheerful, and answered all my questions with knowledgeable patience. The work done was exemplary- outstanding preparation, perfect edges, smooth and even surface, and excellent quality. I highly recommend this family-run business to everyone! Sandra, Cortland

Ken did a great job. He was totally reasonable and took pride in his work. I'm a happy…read morecustomer!!!

Pete and Kat came within a couple of days after my call to view the driveway coating project and…read moreprovide a contract price. I was told the job would be completed in a month, but two days later they had an opening and so came and did a nice and very neat job of sealing the cracks and sealing the blacktop. The whole job was completed rapidly, allowing more than enough for the driveway to completely dry by evening. A couple of cracks did not completely fill so they came back two days later and redid these cracks, and even added a bit more sealer on 20% of the driveway at no additional cost. I am pleased to strongly recommend Pete's Absolute Asphalt. (Note that even though this review lists me as in San Francisco for some odd reason (possibly a hidden VPN) please be assured that I and my driveway are in Ithaca NY!)

Pete is great to work with. He's a straight shooter, is super knowledgeable & does whatever he can…read moreto make sure you're happy & satisfied!