Marilyn has done two dress alterations for me, she's wonderful, pleasant, and does great work!read more

Marylin is an excellent seamstress! She altered my gown perfectly and added sleeves to cover my…read morewrinkly arms! Don't hesitate to use Marylin you won't regret it!

Everything we asked for and more. Efficient, professional and personable Price was on point and…read morethey did it all in one day!

Contacted JHMC to get an estimate for property clean up and minor landscaping. Dealing with…read moreChristian (one of the owners) can only be described as a pleasure. He arrived exactly on time to estimate the cost of our project taking a lot of time discussing our ideas and offering some of his own. Again, when the job started he and his crew arrived right on time and started working immediately. My wife and I were very impressed that he was at our home for the entire job- before the job commenced he took his entire crew around the property explaining exactly what was to be done. He was on the job with his crew for the whole time supervising but also working right along with them. The job they did can only be described as PERFECT. We have lived in our community for 42 years and have had numerous landscapers and lawn care people working at our home over the years. JHMC has been one of the best. We cannot recommend them highly enough. Give them a try- I know you won't regret it.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

JT and crew did a great job with our front retaining wall, walkway, front porch and steps, small…read morepatio in the back, and the landscaping lights. JT made good suggestions and we were very pleased with the final outcome. The crew was on time and very efficient. We always prefer working with local small businesses and it has been great to see JT nurture and grow his business in the area over the last 12+ years. Good to see entrepreneurs doing right and doing well!

I was in urgent need of lawn care in very limited timeframe. JT's team was able to not only…read moreaccommodate us for the urgent cut that was requested, but they were able to provide full service which we had assured them we didn't need given our short notice to them. They showed the utmost professionalism, top notch service, and truly great value! Our lawn still looks great even after days of heavy rain. Looking forward to more services from the team.

I asked for a deep clean of my home after we moved out and left furniture to stage it. They…read morearrived late and made a big deal over any furniture in the house they were told it was an empty home deep clean. I said I'll pay whatever it is to upgrade if it is an upgrade I have 6 pieces of furniture to dust it vacuum the guy went outside with his phone in a huff then came back complaining then the other workers all chatting with him I'm like what is going on ???? We resolved the issue they stayed about 3 hours leaning one by one and the main guy was left. The kitchen counter tops were still dirty the hardwood floors had crumbs and dust on them and my master bathroom floor was still dirty. No baseboards cleaned no attention to detail. A deep clean should be nooks and cranny's for a 2 bedroom townhouse it was a total rip off. I called the owner she apologized I paid over 900.00 and she was crediting me back 100. What joke. They charged extra for each oven but don't clean my molding ???? We have not lived in this townhouse for 2 years. It needed a true deep cleaning it was definitely neglected but I had a freshly painted it and thought a deep clean was called for. Apparently their idea of a deep clean and mine differ. Lesson jea

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.