They don't have a guy on the counter at either one of their stores. that has very much knowledge…read moreabout auto parts. they are all U-Tube certified, and over paid for knowing very little about their job. good luck on being sold the correct parts for your vehicle. Bob Johnson (BJ)

I have been buying parts from AutoZone for decades and every one of them has no problem with giving…read morecustomers a jumper box when I have a dead battery. But not "Kenzie" a this AutoZone. She refused to let me borrow the jumper box to start my car. I drove across town to the other AutoZone and th

In short, Wheeler's is one of the best off-road shops I've dealt with in the past few years…read more I ordered a set of shocks and springs from them. Things didn't go as planned initially because of a warehouse miscommunication, and I was pretty annoyed. In addition a part (springs) I ordered was not in stock (COVID). The part out of stock was set to arrive in October. I initially wanted a partial shipment, but changed my mind a couple of days later and indicated all could be shipped at the same time. I expected everything to arrive around October. Today, I get an email stating everything had shipped, including the springs that were on back order. I emailed Josh at Wheeler's to confirm this was true. He said it was and I'm expecting to get everything today (09/01/2020). Wheeler's turned what could have become a really bad experience into something good, which is something all of their customers expect from them. Thank you, Wheeler's. I'm a customer for life.

I had a transfer case rebuilt by these guys and the turnaround time was less than 2 days. Got it…read moreinstalled with no issues and was out wheeling the same day. Lots of new hardware and everything came back so fresh and so clean! I almost rebuilt it myself but for the price I paid. $1143.88 + $48 shipping there it was a deal. The rebuild kit itself is $600 so the extra is worth the headache I avoided. The build is a little cheaper if you dont choose the aftermarket bracket. Thank you for the great work!

Horrible experience! These people don't know auto parts, their entire system is flawed, a even when…read moreyou buy a lifetime warranty part, never assume the process will be easy if you have to use that warranty! Standard 5 to 8 days waiting period for the part and zero updates, all because I didn't pay for the item twice! And the customer service sucked hard! I only strayed from O'Reilly's because they didn't have my part in stock! Big ol mistake! I won't be doing that one again!!! Sheesh! I don't recommend, and In fact I strongly suggest you go somewhere else! I gave them a star because there was no place to give them a half star!

I'm from out of town and pulled into the AutoZone to identify what was causing the problems…read morethat I was having. He not only identified the problem, but he help me make contact to get the car repaired. Great job, I was back on the road that afternoon to reno and then to Las Vegas. Thank you

I asked for help with a specific tool. Dude points to the back of isle 4 and is shouting directions…read moreto me on how to find it myself from behind the counter. Lazy. Then he just disappeared. Meanwhile 2 employees are helping one couple about local mechanics and being clear about who to trust and who not too. I left, went to Shelton's Auto and was promptly helped and left satisfied.

After another auto parts store sold me the wrong windshield wiper for my car, the helpful and…read morefriendly staff here not 9nly found the right one, but installed it for free. Recommended.

went into the store looking for transmission fluid for my mercedes c300 and was told that a certain…read morefluid was right. did transmission flush with filter according to mercedes instructions and transmission did not act normal. that was on friday. Did a little research on fluids and found out that the fluid was wrong according to mercedes. I needed a blue fluid which is specific to my transmission. Had to wait till monday and took empty bottles and receipts to manager. After a little research and a call to amsoil who said it was just a dye to color, i was told that the fluid they gave me was right. I left because i had to go to work. He said he would call me. Later that day tyler left a message saying he got me a filter and different fluid. When i went back today they got 1 bottle of a different fluid which says its for my car and particular transmission and a new filter kit. I told them i needed 10 to flush out the wrong fluid. They then said they only ordered 6 and would have to order more. They i was told that i would still have to pay for the new oil and filter at cost. I asked about the wrong fluid and was told they cant credit me for that. I was willing to pay for the extra cost of the right fluid but they still said their website still says that the oil the gave me was right. Maybe the amsoil rep can help me out. Now i am ordering from someone else since i have to pay for everything. I will be contacting them for a new transmission if this one is messed up due to their wrong fluid.

Services always take 3x as long as they tell me. It came be misleading being told something will…read moretake 2 weeks only to find out 6 weeks later they haven't started it yet.

Good place to find knowledgeable, staff, and parts that are sometimes hard to source. These guys…read moretook really good care of me and remembered what I was looking for from a previous call, no sweat. Just doing my job, sir. Thank you so much man.

I was promised a newer LS engine with around 40K miles from the Roseburg guy. When they finally…read morecame up with a drivetrain (6 weeks later via their buyer) they gave me the VIN and it showed 70K on the vehicle. After I brought it home and verified the number on the block, it came up with a 100K miles! WTF? Also, they threw in a nice pair of power seats to make me happy but after a closer inspection I noticed that the vertical power motor has a busted shaft. Be warned, these guys are a bit shady.

Was horrific dealing with these people, almost gave up but was too invested in the transaction…read more Delayed responses, incompetent sentencing and replies. Dyourself a favor and find someone else that will give you better customer satisfaction. Item arrived dented and paint peeling.