I almost let the older negative reviews keep me from bringing my puppy here, but I'm so glad I gave them a chance. A lot of the bad reviews seem to be a few years old, and many mention things that were happening during COVID or disagreements over clinic policies. Every veterinary office has different requirements, and sometimes people leave reviews when they're frustrated. That hasn't been our experience at all. My husband and I have brought our little puppy in for her vaccinations and have continued coming back for each round because everyone has been so kind. Every staff member we've interacted with has been welcoming, patient, and genuinely seems to love and care about the animals they see. You can tell they aren't just doing a job. The only thing I can really comment on is that the building itself is a bit older. The outside can look a little intimidating, and the inside is definitely dated. It was also very quiet when I was there, with no other clients in the waiting room, which honestly felt a little unusual at first. But once we met the staff, none of that mattered. If you're judging this clinic based on appearances or older reviews, I'd encourage you to give them a chance. Our experience has been nothing but positive, and we'll definitely continue bringing our puppy here. read more

Never ever EVER support this horrible establishment. I've been a dog breeder for 5 years and have used multiple different vets for different types of appointments. I am located out of state and had to do everything remotely. This has never been an issue with any litter of mine. I called and made an appointment last week and the lady who made the appointment KNEW I was a new customer and did not give me any information regarding cost or their policies. Today I had a litter of puppies seen and got the call to pay. This was normal. The lady gave me an update on my puppies and then gave me the total.... $550+!!!! I about passed out. For my puppies to be seen, given wormer, and one vaccine each. Then I asked for a breakdown of costs. She went on to say that there was an office visit PER PUPPY, which I have NEVER been charged. Every other vet has 1 office fee for a litter. Then she went on to tell me that there was a $40 fee for a flight certificate. I asked about this and she said "well, we discounted it, but it's because we had to do extra paperwork" excuse me? I've flown puppies all over the country try and NEVER been charged for a flight certificate when I'm already at the vet's office. She went on to say "well, it was supposed to be more. We gave you a $25 discount" what? Y'all have lost your minds!!!! She then got very snippy with me and would not let me speak to anyone in leadership and demanded I pay the amount or bring back the paperwork. She said the cost reflected what they had to use on the puppy, which was shots and wormer, which was all charged separately, so there's another lie. THEN I find out they came and grabbed each puppy INDIVIDUALLY instead of doing a litter check and did not allow the lady who had them there for me in the room during their exam. They made the lady helping me with this litter WAIT IN THE WAITING ROOM instead of seeing them in an exam room. How am I to even know the exam was completed correctly? I will never do business with this horrible establishment again and I warn you to consider this your warning. They'd probably let your dog die before giving it proper care and then charge you for their inconvenience. Horrible practices and horrible customer service. This place was a one and done for me! Never again! read more

i get very good care for my cat Kit. He is 17,diabetic and on insulin.Dr Leonard is very down to earth and explains his care to me in a way one can understand. I also find her to be reasonable.The staff also are very nice and knowledgeable. read more

Please drive 1 mile in any direction and find an alternate veterinarian. These are not animal loving people. I picked up my 11 month old dog after a routine surgery and upon returning home, discovered facial lacerations and bloodshot eyes indicative of head trauma. I called as soon as I noticed, and was told my dog thrashed around in the cage after waking up from anesthesia. They failed to address or mention any of this when I picked him up, but were fully aware of his injuries, and fired back with malicious retorts, when I only called to ensure the well being of my dog in the days going forward post operation. When I came in for the checkup a week later, I had them look at his cut and bloodshot eye, which they admitted had resulted from head trauma during their care, but were dismissive of the injury, offered no support, and quickly ushered me out of the office. I love all my dogs and animals, they are my children and I give them the world and all the love I possibly can. I value my time, and have never written a review before, but my experience has left me angry and disgusted. Please don't do your pets a disservice and take the time to find a different veterinarian. I guarantee you will have a better experience anywhere else but here. read more

Indian Ripple Veterinary Clinic - Head trauma from the veterinarian - Veterinarians Near Me - Dayton, Ohio

I used this veterinarian for my dogs for eight years and for a cat more recently. Coordination for visits now seem strained and the customer service is not apparent. Very long telephone hold times, etc. a less organized operation during visits . Since new staff fully took over a year or so ago there are no longer any familiar faces or recognizable talent, my confidence has been lost. read more

Indian Ripple Veterinary Clinic was the ONLY office in the area that would help me when faced with the difficult decision to euthanize my aggressive dog....I realize it's a decision that sucks to have to make. My dog could not be re-homed due to an incident with her vet and my children. The only thing offered by my vet was medication or thousands in behavioral modification training. For someone strapped for cash I had NO options left. After working on the situation for over a year it was suggested I try their office. The women in the office were extremely compassionate and offered condolences and advice. They even both gave me a hug. I'm lucky to have found this office and appreciate them more than they'll ever know. read more

The staff at Indian Ripple Veterinary Clinic have always been there for us. Veterinarian Tracy Leonard is caring and knowledgable. We have Golden Retrievers and they love going to see Dr. Tracy. read more

They did not tell me what they were doing to my cat or ask any sort of permission. I do not dispute the charges, but it would have been nice to know which vaccines he was getting PRIOR to them injecting them. I felt their communication was lacking and, as a new pet owner, do not feel comfortable returning there. read more

Becky needs to chill! They have this annoying cov1d policy where you must call and ask permission to enter the clinic. Only one customer is allowed to be in the building at a time. This is the only business in this area that I have ran into that still has any kind of cov1d restriction. It's ok I'm used to this stuff by now, but holy crap Becky is rude as hell. As you walk from the parking lot to the front doors of Indian Ripple Vet there are literally 13 signs demanding you call before you enter, bold letters exclamation points the whole 9 yards. So I show up at 0855 Monday morning for my dogs appointment at 0900, parking lot was empty. I call for permission to enter, no answer. I visually witness Becky turn on the open sign and unlock the front door. I walk my dog into the front door and immediately Becky shouts "DID YOU CALL FIRST?" No good morning or hello. I told her I did call for which she replied "well I wasn't here yet!". I asked her if she wanted me to step outside and call, and then re-enter as a joke but I'm pretty sure she thought I was serious lol. I wanted to ask her why the hell would I call to see if the lobby was empty enough when I watched her unlock the door and I was the only car in the parking lot but it was too early for confrontation for me. Looking for a new vet with sane employees. read more

Great ai services. Helpful with my male who has issues. Great health care for all three of my furry kids.

Dr. Tracy is wonderful and her staff always remember Boris. They are great with sending email reminders on pet care needs. They are a small run clinic, so they get busy at times but always give the care that is needed. I feel safe letting the team at Indian Ripple veterinarian clinic care for my dog. read more

Thank you, Dr. Tracey, Harper's ear is 100% better in less than 24 hours. I appreciate the time and gentleness you showed her to treat a painful situation. read more

For some background, I have an 8-month-old lab puppy that my husband and I have had since he was 8 weeks old. He's very loving and energetic. He is jumpy, wiggly and loves to lick people, especially with new people and in a new environment. He has never been aggressive, or attempted to bite anyone or anything. He is a typical puppy that has just begun training. We have taken him to this clinic since the day we got him. In our initial visits, Dr Tracy was nice enough as we went through the routine rounds of vaccines and boosters. Consistently, though, the receptionist Becky was extremely rude through every interaction. She attempts to give advice from the front desk that even contradicts what the Doctor told us minutes before. This ranged initially from advice on what food to give, to when to have our dog neutered. These things seemed small at first. Recently our dog got sick and we had to take him in to the clinic for a visit. When attempting to weigh my dog, Becky screamed at me and my dog because my dog wouldn't sit still for the weight. Is my dog excitable? Yes. But again, he's a 7-month-old (at the time) old puppy who had just begun obedience classes. She then screamed at me to step to the side and grabbed my dog by the collar while still yelling at him "NO NO NO NO NO". Definitely not creating the most inviting of environments for a puppy that is being overwhelmed by someone he doesn't know. Once we were finally in the room, I was attempting to calm my dog down and tell him everything was okay. From the front desk, in front of other clients and pets, Becky screamed at me. "Do not tell him that everything is okay, he's going to think he's being a good dog and he's not!" In the same breath, again in front of everyone, she exclaimed "Is he even in obedience school?" The visit went fine enough with Doctor Tracy. My dog was excited to see different people, was licking and jumping, nothing unusual for a puppy that is getting a shot and rectal temperature. Once back into the lobby, while standing in line to check out, Becky called a person that walked in the door after I was already in line, to come to the desk before me. Even the customer said "Oh no, she was next". Despite this, Becky proceeded to check this person out. When it finally my turn, Becky stated "You have no control over your dog." I explained that he was just beginning school and was using a prong collar to help train. She chastised this saying that you should never use that type of collar on a dog for training, despite Dr Tracy recommending one herself. After this interaction, I called the office to talk to Dr Tracy about the visit and express my concerns. Becky answered the phone, and I attempted to be discrete in the reasoning I was calling. Becky said "If you don't say the reason you are calling, the Doctor will not call you back." I explained that I wanted to talk about my experience that day. Once Doctor Tracy called me back, I explained my concerns with what Becky had said and did during the visit. In the middle of me speaking, she interrupted me and said that "I have a scratch on my arm from your dog try to jump on me." I apologized for my puppy's behavior and proceeded to explain the rest of my concerns. Doctor Tracy then ignored everything I said and told me, "I am a trainer at (a local training school). You need to get your dog into obedience school, it doesn't seem like he has had one day of training." Ignoring my concerns, and providing zero customer service, the conversation went nowhere. No apology for being belittled. No understanding for having a 7-month-old puppy that is energetic, wiggly, and jumps and licks because he loves people and is not fully trained at this point. In short, if you have a puppy that is even the least bit energetic, I would not recommend this clinic. Even if you don't have a puppy like this, the staff does not create the most welcoming environment in general and clearly does not mind making their clients feel lesser than. They were disrespectful to me, and more importantly, to my dog. read more

While sometimes the staff leaves something to be desired, Dr. Tracy cares about the health and wellbeing of your animal.

Don't get me wrong I liked Dr. Tracey. Did not care for gina at all. She had an attitude with me the first time I ever walked in their with my pup. Complaining after I asked her to cut his nails. Then was rougher than I liked with him, with her bad attitude. Sorry, lost a customer. read more

Really shocked to see poor reviews here. Dr. Tracey and staff have been amazing and gentle with all of my pets. Extremely knowledgeable with a good dose of common sense! I appreciate that she doesn't try to jack up the bill with unnecessary and expensive testing like some other vets do. Her diagnoses always seem to be spot on. I'm never kept waiting--they keep their appointment times. Afterwards, I always get follow up calls asking how my pets are doing, and am also encouraged to call in and let them know how medications/treatments are working. I'm very happy with this vet and can't recommend Dr. Tracey enough. read more

I love Indian Ripple Vet Clinic! We've been taking our two dogs there for the past 3-4 years. They are always friendly and offer a wealth of knowledge and support. read more

If you're okay with initiating every single contact, then this is the place for you! I got my cat declawed and I had to call every time to see how he was. The day I picked him up, I called an hour before to see if I needed anything special for his after care. They never told me about the special litter or that he needed to be kept low key. I think those details are important considering I had to make a last minute trip so I could pick him up before they closed (stingy hours, FYI). Then they never asked to make an appointment to see him after and take his stitches out.. I took him to anther vet because when I called about they said they didn't have time! Unacceptable in my opinion. The facility isn't well kept either so I should have walked away from the get go.. Don't make the mistake I made!! read more