This is just another totally unprofessional so-called business that acts like they just don't want to be bothered by you! I called them in late October to have a tree removed before winter hit. I left a message, a week goes by and nobody returns my call. I call back, leave another message, another week goes by and still no one returns my call. Mind you we're into November now and winter is right around the corner. I try a third time, leave another message and finally a couple of days after that I get someone to return my call. Of course I get the standard excuses, we've been extremely busy, blah, blah, blah. How busy can you be to take 2 minutes out of your day to return a phone call and tell someone that you're extremely busy?! So when I finally get through to whoever, I setup a day and time (I remember it was a Sunday)for them to come out and give me an estimate. So can you guess what happens next? If you guessed that they were a no-show, no-call you would be correct! It really pisses me off too because I had plans for that day that I cancelled to be there to show them what I wanted done. Right after that it started to snow and I had to say the hell with it now until the spring because these assholes have no concept of customer service and in general no respect for potential customers. So needless to say, when the spring hits, I certainly won't be calling Indiana Tree Removal Service! I would attempt to do it myself and risk the tree falling on my house before I called these pricks back! By the way, don't let that B.S. 5-star review by Steve C. fool you. He works for the company! I know this because the guy that I talked to on the phone to give me the estimate said that he was going to send out his guy Steve Camp. So I'm putting 2 and 2 together here and saying that is the guy that wrote the 5-star review. read more