I live in Missouri part of the year and Indiana other times of the year. My wife and I usually…read moredrive one of vehicle and have the other vehicle shipped. I have used Vehicle Transport Services several times to have my car shipped. They are a professional and honest car shipping company. Always get things moved quickly and the price is always reasonable.

Car shopping is not my ideal version fun, but Phil made this experience much better for me. He was…read morepatient to explain all of my options and to help guide me to the best deal that worked for my budget. He wasn't pushy, just helpful. They also have delicious cookies to snack on while you wait for finance and a pretty nice coffee machine I had a latte from. Andrew did my financing and he was just as patient. They organized to tow my car for free as it wasn't in the best condition to drive in order to trade it in. I am very happy with my purchase and with the help I received throughout the process.

Although I didn't purchase my car here, I drive out of my way to get my Hyundai serviced here. The…read morestaff is so accommodating and friendly. They do a good job explains things in lay person terms as well. My husband just recently leased a car with this dealership and it was a great experience. He just purchased a new car through them and it was very relaxed. Not an ounce of pressure was put on us to purchase. It was very easy.

Good communication throughout experience. transporters were well equipped. If he had more…read moreconsistent transporters it would be five stars.

This family ran business makes it so easy to work with. We have dumpsters service with them, we…read moresell scrap metal to them & we buy car parts from them. Their prices are great and everything is handled in such a timely manner.

The tow coordinator was courteous. Very professional. Our driver Chad! What a guy! Knew exactly…read morewhat was needed to get the job done. Very professional and kind. He was quick and efficient. He has great customer service skills! Never worry about your heavy tow with these guys! They know their stuff . Thank you Hanna's for saving the day

I asked for a quote on yelp, no answer and then called them just now. A gentlemen rudely answered…read more I asked him to quote a car transport. He said "we're all covered up." And hangs up on me. Wow, such great service. Don't waste your time with these guys.

I haven't worked with Koola for logistics but I was given the opportunity to host a party for them…read moreat my Job. I generally don't write reviews but wanted to express that this company from Management to their workers are just truly wonderful people. If I ever needed them for freight shipment, I would highly recommend!!! Very personable and accommodating company!

Great movers to get your things where they needed to be. Shipped my car oversees and the…read moretransparency and information given to me were top notch. This was one less stressor I had to deal with the move. Thank you so much

In no way would I recommend using REINDEER to transport your car. You will spend more money and…read moretime on repairs and their horrible customer service than even the cost to ship. Be prepared to double your expenses. My poor experience with REINDEER started with the delivery of my car. At drop off the driver parked far away from my house. When I met up with him, he asked me to get in the car and proceeded to drive the wrong way down a one way road, drove 60mph in a 20mph zone, nearly flipped my car on the turns, and parked in front of the only gate to the neighborhood and refused to move not allowing others into their complex. He was very aggressive and obviously treated my car horribly and did not allow time to properly inspect the car. This was reported and the response I got from REINDEER was just "Thanks for letting me know". 4 months later my brand-new car with only 20k miles on it was taken to the shop where repairs totaled a couple thousand dollars. During this time the car dealership said without a doubt this was due to shipping as the car was inspected prior to transport. REINDEER was unresponsive and a claim was filed and denied with the only causation being that they knew they could get away with not reimbursing due to the time for the problem to become prominent. Worst customer service I've ever dealt with no remorse or apology. They are 100% bottom of the barrel for car transport service. Do not use them and if your company is using them, beg them to use someone else.

Would never recommend, avoid at all costs. They take advantage of the fact that you are a no win…read moresituation. They are making thousands of dollars off of vehicles and then still will charge you hundreds of dollars to the customer's! I understand that businesses have to make money but to take that much advantage of their customers shows that they care nothing about anything but taking the most advantage they can out of each situation! I would rather lose money to someone else than allow them to make a dime off of me! Avoid at all costs, trust me, seek services from anywhere but here...even if you have to wait an extra day, these people do not deserve a dime of any customers number they take advantage of the fact that customers are in a no win situation and have no choice but to use them... DON'T!!!? They do not deserve the business!

I needed a jump for my car and they were here in less than 30 minutes. The guy was so nice and…read morehelpful. HIGHLY RECOMMEND this company.

I recently had a disappointing experience that, to their credit, the general manager addressed…read morepromptly and professionally. The issue involved a repeatedly sounding seatbelt alarm that would not disable or "freeze," which made me frustrated and concerned about the vehicle's safety features. What happened and how it was handled: The general manager reached out and took my concerns seriously, moving the process forward and arranging a re-examination of the vehicle. Technicians could not pinpoint a exact root cause during the recheck. Their prevailing theory was that something might have been spilled in the backseat--potentially by one of my children--causing the malfunction. They confirmed they could not permanently turn off the seatbelt alarm, so we opted to use the seatbelt extender as a solution. What I appreciated I'm grateful that Tom Wood Toyota reached out for a second chance and worked with me to address the issue. Their willingness to re-test and re-evaluate shows a commitment to customer service and safety. What I would have valued more: Earlier transparency about the possibility that a spill could affect the seatbelt system. If this had been mentioned during the initial service call, it could have saved us time, grief, and their money. Clearer guidance upfront on potential causes and realistic timelines for resolution, so expectations are aligned from the start. Overall: I'm glad we found a workable path forward with the seatbelt extender, and I appreciate the GM's engagement. A bit more proactive communication at the outset would have prevented most of the back-and-forth, but I feel confident that Tom Wood Toyota is capable of handling customer concerns with care when given the opportunity.

Took my 2022 Toyota tundra here last Monday morning to get the factory warranty engine replaced…read more After Denise had done a great job following up with me to let me know when my engine was available I was quickly helped at the counter and given an approximate timeline of 2 to 3 days and put in a very nice 2026 Toyota Tacoma free of charge as wellm They called me unexpectedly to me the next afternoon to let me know my engine was finished, and I picked it up the following day. Haven't noticed a huge difference except the engine seems to have a little more power and run a little smoother. Then the other one that had about 65,000 on it. I will definitely continue to use these folks for my other service needs Tim