I took my car here for an oil change and they did a great job! Didn't try to oversell me on anything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again. read more

I WOULD NOT GO HERE!! They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused. read more

Brandon ALWAYS finds the time to explain what is going on with my car, what service needs to be done in the future, and helps me to think ahead so I can keep my cars running and on the road. Extremely happy I found this locally owned shop! They have been caring for my PT Cruiser and it has been on the road for 14 years now. read more

Great & attentive service ! My car drives like new thanks to Brandon ! I appreciate the quick replies ! Everything was for a good price ! Will come back if Lola (my car) acts up again ! Thanks again Brandon! read more

Edit of prior review: As I explained in my initial review, I purchased a Groupon for brake repair at Neuwell. One day after my brake repair at Neuwell, I heard continued squeaking and squealing from my brakes. I figured since they were just repaired by Neuwell that the noises would subside over time. The noises continued over time. I let Brandon know about the noises and he told me to bring my car back in so he could look at it. About 2 months pass with the noises continuing. In May my brakes groaned, squeaked, and squealed 10 times worse that in March. The brakes almost completely failed on my way back home from work. Thankfully I didn't have anyone else in the car. I told Brandon he has to inspect the car ASAP. He inspected the car and told me I had a caliper fail and a hose/line also needed to be replaced. The first major issue lies therein: why weren't my brakes given a proper inspection/eye-balling when my car was in for brake replacement the first time??? Brandon stated he doesn't look at any other parts when replacing other parts and he stands by that. Unfortunately for consumers, that's just not good enough. Period. We as patrons expect that when we pay hundreds of dollars on a repair for brakes, or ANY other part for that matter, that a basis eyeball test or rudimentary inspection will be done on the adjacent systems under repair. Let's use another auto example--if I took my car to have ONE belt replaced, let's say the timing belt, then I truly hope that the shop performing the repair will indeed look at or eyeball my other belts like the serpentine belt or the fan belt. Make sense? Beyond that, Brandon's rationale opens himself up to major liability. If, let's say, my brakes failed and I was killed in a car crash and my family's lawyer discovered that my brakes had been recently replaced by Brandon, said lawyer could find him liable for negligence under the same laws in America where a bar owner can be sued if a drunk person who is over-served at a bar, leaves a bar and kills someone on the road. Same legal premise of negligence. Brandon's statement is excusable, indefensible from a customer service standpoint, and it puts him at legal risk. Beyond the above, Brandon also revealed that he uses the "cheapest brake set Autozone makes" but he told me my car required brakes that were more expensive. Number 1, if my car required the more expensive brakes then why are we talking about the cheap squealing pads you normally use? Doesn't make sense to me. Number 2, why aren't consumers told that the Groupon brake job means you're getting the "cheapest" parts? That should be disclosed. By the way, after the second repair, my brakes STILL FRIGGIN' SQUEAL!!!!!!! So after $700+ dollars and two repair visits my brakes squeal at every application now, there appears to be an incongruity in Brandon's statements about why my brakes squeak, and I'm not a happy customer. I don't think I'll be going back to Neuwell. -------------------------------------- I tentatively decided to use Neuwell Auto for service, solely on the strength of these Google reviews. Immediately prior to going to Neuwell, I recently had paid a huge amount for basic, preventative maintenance at a dealership and regretted it. I figured I should have priced out the $1,400 dollars of services I received at the dealership at other places. That regret caused me to try Neuwell. read more

Excellent place to get your car repaired. When I call, I get text updates and a price quote first. Sometimes it's s little slow because they are so busy but it's worth the wait. My car is a pain in the butt to work on, as it's old, but they keep it running. High read more

I happened upon Nuewell Automotive while searching for someone to help me remove a ceased oil pan drain plug. It was on my way home from work so I stopped in to see what if anything they could do for me. It was close to closing & pretty sure the owner was shutting things down for the night, but instead of writing me off he went out of his way to hear me out. I brought my vehicle in the next day and he had it out in under 10 minutes! Most shops would have charged me hours of labor and all sorts of service fees or honestly completely blown me off for a more lucrative job, but the owner (believe his name is Brandon) went out of his way to help me out. After talking to him some more he diagnosed another issue I was having and helped me track down a boost leak and fixed it. Bottom line is, I will be bringing him my business from now on. If you want a mechanic that is fair & doesn't try to take advantage of you or your wallet. Bring your car to these guys. read more

these guys are great! cant say enough positive about them and the quality work they do here. Not at all shady or fly by night they do honest work for an honest price. make sure to ask for Brandon he will set you right! read more

Sells Groupon's but does not honor the price no fine print for types of cars. Stay away from these guys!

This place is awesome! I've never had a better experience or service with my car. Every place I go they charge me a ridiculous amount and con me into fixing things didn't need to be fixed leaving me frustrated and broke. But as soon as I walked in I was greeted with a smile and they listened to my issue and walked me through all of my options. They showed me what they could do and walked me through every step. I didn't feel like I was being taken advantage of and assured me that I was getting the best service for a great price! And they weren't wrong! I walked out absolutely amazed of how quickly they solved my problem and estatic with the quality of service and price. If anyone needs work done, this is the place to go! Thank you Neuwell Auto! read more