Always a great experience for my daughter. Thorough and…read morenever a lengthy appointment.

Not sure what happened with this place...my son has been treating at this office since he was 3…read moreyears old and is now 9 years old. Soo many different hygienist that are in and out of your child's treatment room almost like an assembly line. Each person does something different. And the worst part...the hygienist missed cleaning the entire top portion of his teeth...I guess she thought I was not looking. Anyhow, I transferred his care elsewhere!!

I requested an appointment 2 weeks ago they called got my information and set the date for today…read more4/22. I get a call at 4/21 at 6:53PM asking to reschedule my appointment because they are remodeling I asked how long the remodeling has been going on they said 2 weeks. So I was given an appointment knowing they wouldn't be available and not given notice until it was too late for me to make other arrangements they had 2 WEEKS to make me aware so I could be seen elsewhere and waited till the end of the day the night before to let me know they wouldn't not see me. This was completely unprofessional and unacceptable as work scheduling isn't always easy to change. I found it unacceptable and a disrespect to my time.

Great Location, Kid Friendly, Pleasant , politeness, definitely Recommend to other Parents!read more

this is the worst dentist office for kids. The staff is so lazy and incompetent. they are not…read moreconsiderate of your time. the woman that does billing and verifies insurance was asked to do one simple task To verify our secondary insurance. she had over a week to do so and never once did she call me back or reply to my emails. I can't have my husband take off work to verify insurance bc the front desk couldn't do their job. I have dealt with rude lazy front desk personnel at this dentist office bc the doctors are good and gentle but it's not worth the experience I will no longer bring my kids here

Our experience was awful from scheduling to the actual exam . My son was scared as this was his…read morefirst dental exam , Rubi P had the nerve to tell my son to be quiet and stop crying he was acting like a little girl , I was appalled. I have never felt so disrespected especially at a "professional " medical establishment. I will be reporting this to higher management as well. Do not book here , to be a pediatric office it is unacceptable to speak to a scared child this way. 0 stars .

I avoid the dentist at all costs. It's never been my favorite place, but after finding Uptown…read moreDental, I felt like I could breathe a sigh of relief! It was a great experience from my initial cleaning to the follow up work I needed. Would definitely recommend!

Love Dr Belz!! My family has had him as our dentist since high school! Great service and great…read morestaff.

What a difference a pediatric dentist makes! Dr. Martin and her staff put our kids immediately at…read moreease.

Great Customer Service from Memee!!!! She went above any beyond to help me. I'll see you all on…read morethursday, thank you again Memee!!! Cedar Hill Tx

They asked for this review so I will be honest: the orthodontist showed my child a video of how to…read morecare for braces, asked what color bands she likes and then denied her treatment referring her to the dental college at Texas A&M. Which was not even a legitimate referral. He made a lot of profound treatment plans such as removing teeth installing spacer in the roof of mouth but then declined to treat my child. How dare you make such extreme treatment suggestions when you are not accepting the patient. To show a child a care video on braces, ask what color they prefer prior to creating a treatment plan is mental manipulation and poor bedside manner. The front desk staff is ghetto and loud. Overall worst experience with a dental office in my 20 years of experience as a client in the dfw metroplex.

My dissatisfaction is with the assistive personnel…read more The staff needs to be trained in customer service. During our first visit I was able to sit with her in the treatment room during her cleaning, without asking. On our second visit for scheduled fillings we checked in and the tech told me to go sit in the siting room. When I asked to remain with her during treatment. He questioned why I felt the need to stay with her. This was not an appropriate response. I had to escalate. Which they allowed me to sit with her. But I should not be made to feel like I have to justify my reason for wanting to sit in with my daughter during her treatment. On the third visit for further fillings, we checked in and when she was called, the tech again said "she is fine to come alone, you can wait in the waiting room". What gives the tech the authority to decide my child can proceed by herself? This is not how parents should be approached. She could have asked if I was okay with her receiving the treatment alone without my presence. If parents are not going to be allowed to be present this needs to be explained at check in and before consent of treatment. Children are not allowed to seek medical and dental treatment alone. So why should I not be allowed to be present during her treatment?

Typically we have a great experience. However, at this point I am beyond irritated with the service…read moreI'm receiving. They ordered my child a spacer which they stated would be covered at 100% by my insurance. When it came back they started it was $400..huge difference. I never called to say it was going to cost until they were ready to put it in. I didn't allow it. They are saying I have to pay for something that my child didn't use or he cant receive service. My child has been going to this dentist for SEVEN YES 7 years and I've never not paid for services. Now they want me to pay $400 for something they said was covered and I did not receive. Absolutely ridiculous. I asked to speak with Dr. Barefield and I was told no and that was the final answer by Jessica So basically they dont give a dang about customer service or loyalty.

I have been using Beverly Deacon as my dentist for the last 3 years. I hate going to the dentist…read morebecause I hate needles and hate to get shots. Dr. Deacon and her staff always make me feel comfortable and at ease when it comes to the painful shot in my mouth. She is very understanding and caring when it comes to this. I would recommend her to my friends. And her new location is absolutely beautiful!!! Roz Gordon 06/14/17

I am so incredibly pleased with the people at Walnut Grove Dental. I could not ask for a better…read moredental service. The people are extremely nice, very knowledgeable and caring. They always do an OUTSTANDING job. I highly recommend them.

The care was exemplary, far beyond my expectations, the office is clean and smells pleasant…read more Andrea was a truly delightful, kind and helpful. Dr. Taylor is super supportive during the process, explain things thoroughly, kind and caring

From the beginning of my first call, the staff created a relaxing atmosphere in the waiting room,…read moreand continued into the examination room. They worked long and tirelessly in seeing I was comfortable with a extremely painful tooth. I highly recommend this office. I appreciate all they did to address my anxiety. Dr. Taylor continued to work on me when others would have given up . If your looking to save a tooth, and appreciate excellent care and understanding this is the place to go.