Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

Your typical 4 star day spa. Nothing "above and beyond", but nothing lacking either. I had Venessa…read morefor a massage and noted four problem areas. All four were done in the short 55 minute massage to satisfaction. The whole process was relaxing and I'd recommend them to others. For a facial, Jenni talked the perfect amount and provided a great overall experience. She even sacrificed some of her lunch to give a last minute eyebrow wax. She also gave great skin care referrals. It is worth noting that they're a little excessive with their fees so if you can't have a schedule set in stone 48+ in advance, then this isn't the place for you. It's unfortunate they don't excersise the professional courtesy you'd normally expect.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

I have had extremely good results from Dr. Hyder and Dr. Henghold. The 2 doctors had to rebuild my…read morenose because it had so much skin cancer a few years ago. They did a phenomenal job! More recently in May of 2026, I had a squamous cell carcinoma in my finger that Dr Hyder removed. The sore became very irritated and looked infected so they took a culture on the finger. Dr. Hyder even went into the office on his day off, to check the results of the culture. Now that is devotion! Needless to say, I highly recommend Henghold Dermatology! All of their practitioners are outstanding! I especially appreciate Dr. Hyder and Dr. Henghold, though!

Frequent change over in staff and doctors refuse new-to-them patients. Impossible to get an…read moreappointment in this century.

I really hate writing negative reviews, because my mom and I actually did enjoy the treatments we…read morereceived at Ora Medical Spa, but the experience surrounding pricing and communication left a really bad impression. A coworker/friend gifted me two $300 facials and specifically confirmed with the spa beforehand that we could use them toward our appointments. When I booked and even reconfirmed the appointments, I made it very clear that my mom and I were both coming in for microneedling treatments. After our sessions, Sara walked us to the front and started discussing a 6-month membership that included one facial per month. I asked if unused membership facials could be given to my mother, and she said yes. However, moments later, we were told the gifted facials from my friend could NOT be transferred and could NOT be used toward microneedling. That made absolutely no sense to me considering they had just explained that membership facials could be gifted to my mom, and we had confirmed multiple times before the appointment what services we were receiving and how the gift credits would be used. My friend had even checked with the spa before gifting them to me to make sure it was okay. The entire conversation became extremely awkward, especially standing at the front desk after our treatments while trying to figure out unexpected charges. At one point we were told we would need to pay full price, then offered an "exception" if we chose a different facial another day, which honestly was frustrating because that was never the agreement. Eventually, because of the misunderstanding, they lowered the microneedling price to $250 each, which I do appreciate. Still, the whole situation left a bad taste in my mouth because this confusion could have easily been avoided with proper communication from the start. It's disappointing because my mom and I actually liked the services and had fully planned on signing up for memberships afterward -- but after this experience, we decided not to.

The skin tightening treatment really works!!! Looked 10 yrs…read moreyounger. No more dropping or saggy chin and jaw line. No bags under eyes. Red light therapy also used.

I went into SageKat expecting what I've received at every other massage place, but oh was I wrong…read more Although I'm young I've been in pain for quite sometime, yet nothing I do and no masseuse could truly make me feel better for longer than an hour. Kathy really took care of me, not only with the massage itself, but all the knowledge she gave. She gave me techniques and stretches to help with all of my concern areas. Throughout my experience she really showed how much she actually cared. Kathy really went into every aspect she could to get me to actually start feeling better and not be in pain everyday. I can't tell you how relieved I am to finally have found someone who has taken care of me the way she did. I'm truly thankful to have found SageKat, I would be in so much pain if I hadn't. This will be the number one place I will recommend to everyone.

I've already told my friends about how great SageKat was and how much I enjoyed my massage. I've…read morealready recommended her and have two who want to go. I've itemized what sums up my experience. 1. Massage itself: For starters, I'm a big guy. If a big guy is worried about a lady not being able to work them hard enough, don't worry. Kathy can do anything anyone else can do. It isn't just about raw strength, but precision and hitting the places perfectly along with the right amount of pressure. You can push as hard as a bull, but if you're not hitting the spots perfectly, it's a waste of time. A couple of times, I jumped and asked, what was that? Some muscle buried in a mass, was hurting bad, and she found it and made it better. 2. Care: I felt that Kathy really cared, and it came across. She wasn't just going through the motions, watching the clock, and when it rang, ready for the next. This is a very important trait for me because when a person cares about you as a person and their work, it makes a big difference. 3. Informative: I learned a lot from just listening and what I heard was very interesting. She kept me informed on what was going on, why things were being worked and the hopeful outcome. I was instructed on stretches which would help my problems. 4. Atmosphere: This isn't a big thing, but I liked seeing the aurora borealis on the wall and stars on the ceiling. 5 Recommendation: Yes, totally! I give her as high a recommendation as is possible. Conclusion: I went into there in very bad shape. My muscles had been severely overworked and outside of a few muscle groups, I'd been in pain from head to toe for at least four weeks. I walked out of the room with the biggest smile on my face and felt happy. I don't know if a good massage can release a crazy amount of endorphins, but that what it felt like happened. I had a "joker" grin on my face for two hours afterwards. I felt great. I'm writing this two days later, and my muscles are sore from the massage, but my range of motion and spring in my step is much better and I'm looking forward to working out tonight to see how much better I feel. I generally don't write reviews, especially not this long, but I feel strongly about my great experience with Kathy and SageKat Massage and wanted to pass it on. Thank you, Kathy, for being wonderful!

Beware of this place! I am writing to express my deep disappointment with the way I was treated by…read moreboth you and your staff at the Welch SkinCare Center. After booking my appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of you, which was not my preference. When I tried to address this and explained the difficulties I had reaching your office--such as your email not working and being disconnected on the phone--the scheduler was extremely rude, talked over me, and was dismissive and unprofessional throughout the conversation. After this upsetting experience, I specifically requested a call back from you before my appointment to discuss how I was treated. Not only did I never receive a call, but my concerns were never acknowledged by you or your staff in any way. Now, I see why my mother left your practice and started seeing another doctor. Given this lack of professionalism and the failure to address my concerns, I have decided to seek care at another dermatology office--one where I feel I will be treated with the respect and courtesy every patient deserves. I am very disappointed by this experience and hope you will take these issues seriously for the sake of your future patients. I also advise anybody else who receives disrespectful or discourteous treatment from the office staff here to call the Florida licensing board and file a formal complaint. Patients deserve to be treated with professionalism and respect at all times.

I have been getting my skin careproducts from Welch.Skin care medical center for over a decade. Pam…read moreis wonderful. I love the products. My skin looks wonderful.

.5 weeks ago took 4 daya of Azithromycin and now have gastritis. A doctor visit, one urgent care…read moreand an ER visit later, and all i got was perscription after perscription and zero communications for me to understand what the hell was happening to me. 5 long weeks of burning stomach, dizziness and nausea, a person becomes emotionally fragile and i was. My friend told me about Dr Dean. I did not have an appointment but Stephen at the office heard me crying on the phone and told me to just come on in. So from mobile Al to Pensacola i went. I was sobbing in the waiting room and a nice male nurse offered me water and said " i dont know whats wrong with you but we'll get you better " and then gave me a warm, comforting hug. Dr. Dean listened to my whole horrid story and went over all the perscription drugs I'd been given and gave a yes to this one and a no to that one. He advised me about mastic gum supplement and printed me out a research paper on how ot kills h palori bacteria. He gave me solutions for the gastritis and the ear infection i have and told me I'll feel better in a week. He is amazing and so knowledgeable. His staff are incredibly kind and compassionate and really go above and beyond the call of duty in comforting their patients! As i was in the waiting room i over heard every patient who was checking out after their visit, tell the staff how much better they feel and what a great job they're doing. I love that Dr Dean is a license medical physician and yet doesnt push big pharma down our throats for everything under the sun like typical western doctors. I will now only see Dr Dean and so will each of my family members. He and his staff is what medicine is supposed to be! Since the erra of covid and those stupid jabs, and my issues caused by an antibiotic for a simple ear infection, i have lost all trust and faith in our medical community. Today Dr. Dean and his amazing staff has restored some of that for me. Please dont suffer and end up on the endless cycle of perscription drugs. Go see this doctor!

From the owner: Chelation Therapy, Hyperbaric Oxygen, Anti-Aging, Weight Loss, Oxygen Therapies, Holistic…read morePediatrics and other alternative therapies