We had great massages here! We were skeptical because of the previous reviews, but we experienced a…read more relaxing setting and and the soak were great. I would recommend this place.

Absolutely a waste, it was not a good massage at all. The lady basically pushed on my back and then…read morethey argued about a 5.00 tip and said it needed to be 20%. Don't waste your time, trust me!

Song is the best!! Literally deep tissue massage was amazing…read more I have been going to this location for a few years. I will always ask for "SONG" His hands never stopped for an hour. And, $59 is a great deal. Other places want 90 and a tip of %20. This place rules. I can actually close my hands all the way today. Slept very wll last night.

I love that they take walk in appointments and they're available most of time apparently because it…read moreseems like they have a lot of workers. I don't like the fact that they don't ask any questions about your preferences so make sure you mention important details like pain, type of pressure, etc. I came for a relaxing massage and I had to ask three time to please go softer lol by the third time he laughed at me. Kind of uncomfortable moment. Lady in the front desk is super nice but unfortunately didn't understand what we were saying so it was hard to communicate. I'd give it another try if I'm in the area though. They have good deals.

Long day, stiff and sore, decided to stop in. Good: Upon…read moreentry I was immediately greeted by two women. I was taken back to a dim room where soft music was playing. I paid for an hour and was left to change. Cindy was professional, and did a good job adjusting pressure when needed. She suggested some advanced relaxation techniques also. No nagging for a tip afterwards, which was very appreciated! Bad: I needed to prompt Cindy to work some muscle groups that I thought would have been obvious, but she was very accommodating with whatever asked. Not perfect, but overall a very good experience!

I really needed a massage and found this place on the way to another stop and decided to give it a…read moretry. I'm sorry to have to leave a not so happy review. I came in and it seemed the place was empty. The lights were all off, but a friendly young lady came out to greet me right away. There was a strong language barrier as she quickly led me to a room in the back. A few minutes into my massage, the phone rang and she left the room to go answer it. I don't realize it at the time, but when she came back in, she brought the phone with her which rang again and I could hear an older male voice stating he had just called. She told him again she needed about 20 minutes. I was wondering "20 minutes?", I just got on the table! Then a man came into the business and she left me again to go talk to an older man in the lobby. Apparently there was another therapist in the building that I didn't realize was in there with us. I'm going to guess he went to the back as I didn't see him when I came out about 10 minutes later. I definitely didn't get my moneys worth and definitely did not received my whole hours of massage after all of the interruptions. I would not go back for other reasons as well as I didn't feel comfortable.

I stopped by Relax Spa to get a full body massage. A friend recommended Kathy and she said Kathy…read moregave her a great massage. I went there and was greeted at the door. The place was nice and clean and Kathy was very friendly. I paid for an hour message and sure got my money's worth Kathy did a first rate job and knew exactly how to get rid of my back pain. I feel I really got my money's worth!! I will be back for sure Kathy has earned a customer for life. Thank You so much!!

Me and my husband had an amazing experience here!!! My husband got a deep tissue w/ hot stone and I…read moregot a Swedish w/ hot stone.

Schedule a 90 massage for 12, got a call from staff at 1112 asking if I can come at 1130, I said…read morefine, when I came they say they have to cut my massage to 60min, I obliged. The staff say they would refund me for the extra 30 min. My masseuse is very inexperienced, she often forgets to do things, her movements are unnecessary thereby creating noise as she moved around, her massage are not replicate from left to right, her pressure points are very uneven, it felt like she is very inexperienced, I was reluctant to tip her at all. The establishment is a noise trap, any time someone open the front door (with it insane door bell) or talk the next room over, I can hear everything, ruining the whole relaxing experience. EDIT: Tina reached out to me to explain the situation with her staff, I have upgrade from 2 to 3 star after talking to her, although I understand her situation however it does not change my experience at the establishment, should I visit the shop again and receive better treatment, I will make sure to update the change.

Gabrielle is Amazing!! I've been struggling with my skin barrier and having my skin feel really…read morecongested, but after just one deep pore facial, it feels so much better!! I feel so much better more confident with the direction i'm going to fix my skin. I definitely recommend!!

I was given a birthday gift card from my best friend. I was so excited because having a massage is…read moreabsolutely like heaven to me. When you first walk in, it's so beautifully set up. They checked me in right away. The rooms were perfectly lit - not too bright yet not too dim. The music was soft and at the perfect level. My massage therapist gave me different options as far as the type of massage. I stated as long as it's not a deep tissue massage. I had that once & for three days - I was in so much pain that it felt like I'd been in a car accident. So, knowing that he chose a shiatsu massage. I stated I tend to carry my stress between my shoulders and neck. Plus I'm so ticklish everywhere else! Having told him this, he began my amazing massage. It was the best gift that I could possibly received. When my massage was over - I secretly wanted to move in! I plan to give my best friend a massage there as well. Please try Escape Wellness Spa as you will walk away with out a care in the world and so relaxed!

A friend and I were looking for a last minute day of relaxation while our husbands golfed. We…read morehadn't seen each other for years since we had been in the military together and it was so relaxing. They fit us in last minute massages and were very professional. Neither of us are from Pensacola but we would both visit again if we come back. Thank you ladies!

Great got a couple massage felt awesome felt good I loved it attitude was great I love this placeread more

Very professional. My massage was amazing. The owner is so nice. I felt totally relaxed after that…read more I will definitely come back visit again.

Not a good massage the lady wasn't putting any pressure at all when I told her hard then blew up on…read moreme after I didn't tip her! She started yelling and screaming

Aroma therapy massage was excellent. Tan does an amazing job. Very professional and explains in…read moredetail what outcome will be. I'll definitely be back!

Absolutely hands down worst experience I've ever had and I've been getting a massage once a month…read morefor the past 12 years. So the address that's on google maps is NOT ACCURATE. The true establishment is actually east at 4400 Bayou Blvd. I initially called, no answer. I received a call back from a personal number and the lady on the phone said she thought I scheduled for 7pm. I let her know that I've never scheduled before so right off the bat I should've taken that as a red flag. She said she wouldn't be able to get me in for an hour to which I said that's okay I'm looking for something sooner so I started heading home. On the way home she called and said she could get me in 30 mins and asked if I was at the location. I said yes. She listed a specific nearby establishment and it seems there was a misunderstanding. 30 mins later come to find out the establishment was in a DIFFERENT CITY! She then shares her location with me but it immediately expires. After that she finally gives me the address but no building number. I call, no answer. She calls back and says she's coming out to meet me but the address she gave me put me on the whole other side of the complex. When we speak on the phone she asks me if I can just reschedule.... Are you kidding me?! What a waste of time and gas! We finally found each other after 10 mins of looking, only for her to tell me there's no one available to give me a massage!!!!!! What?!?! She brings me up to the establishment which is tucked into a corner, upstairs. Yeah, "easy to find". She did offer me 1/2 off should I choose to book a future massage which is the only reason this review is 2 stars and not 1. I won't be coming back, I've dealt with poor management before and it can destroy a business. I'm sure the therapists are great but I'm not willing to drive out here again and have someone "last minute cancel or reschedule". This seems like the kind of place to do something like that. Advice: Update your google maps app location, it's misleading, unprofessional, and confusing to customers who are legitimately looking for healthcare. Additionally, don't blame your customers for using the app they prefer. Update your location or take it off the site, you manage a business, it's as simple as that.