Sugars Upholstery made custom banquette cushions and I couldn't be happier with the results. The…read morepiping, zippers, and sizing were all flawless - even better than what I envisioned. Communication throughout the process was excellent. They were responsive, clear about timelines, and easy to work with. They came to measure and pick up / drop off huge cushions. The quality of their work is TOP NOTCH. If you need custom upholstery work, I'd highly recommend Sugars. They clearly take pride in their work and it shows in every detail.

Alex was very professional and helpful. He went out of his way to help me solve a problem that I…read morewas unsure how to resolve. Very attentive and didn't hesitate to cater to my excessive requests with patience and care. Highly recommend.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

Luis does amazing work and is super knowledgeable with mcm furniture as well as other textiles.read more

To be honest this is the worse business and worse customer service I ever got!…read more Sales guys who is telling you nice words and promises and when it comes to reality, there is not even a connection or logic between the two Save your time and find anything else online or in different business

If I could give a negative 100 star I would. I just had the worst experience at this showroom…read more After looking around and selecting several fixtures, The owner told me and my client that we had a "bad vibe" and escorted us out. We did nothing wrong! In fact, we called ahead and made an appointment. We were very respectful and polite. I'm not sure what set him off but he was viscous towards us. I don't recommend visiting this showroom ever.

We recently had a consultation with Chelsea about redesigning our closets. While we ultimately…read moredecided to go for a fully custom overhaul and did not hire Chelsea for the project, our meeting with her was very productive (When we originally reached out, our project scope was a lot smaller). She shared a lot of smart ideas for dealing with our challenging closet spaces and was both knowledgeable and creative. Chelsea was also very respectful of our home and easy to talk to. We enjoyed our consultation and would definitely consider working with her on future projects that are a better fit. Her prices are a great value. We wish we had met her earlier when we were renovating our home, as it would have saved us many nights spent struggling with the design. In the future we know we could turn to her!

We are beyond thrilled with the artistic support and quality we received throughout our process…read morewith Chelsea Harrison Designs. After downsizing a few years ago to a much smaller house closer to the ocean, we worked on major remodeling projects with contractors, architects, and engineers. We were seeking an interior decorator to help us post-construction with the choice of layout, furniture, drapes, decor, and the curating of our global artifact collection without insisting on major structural changes. Chelsea was perfect for this challenge! The major difference was her ability to work with our conservative yet coastal "wannabee" aesthetic and meet our desire to create a multi-purpose room. We had a hodgepodge of furniture and global artifacts from living abroad and traveling and we were very stubborn about giving up on our own ideas. We were very hands on in researching options and that could have been an impediment to any other decorator. We were open to being coached and educated. Chelsea showed us 3D renderings at the beginning of the process to help us visualize her ideas and gave us options regarding colors and price points. The process was iterative and complex for just one long room. We started with a virtual consultation contract which worked well. When we saw how she could make a difference we quickly changed to an in-person contract. What a delightful and patient consultant, Chelsea is! And her professionalism regarding appointments, Zoom calls, input, choices, options, ordering, invoices, and setting boundaries, while remaining attentive, was very appreciated. We could say more, but let me leave these words in closing: we are excited to recommend Chelsea Harrison Designs and look forward to working with her in the future.

Very helpful staff! Clean store; great inventory!…read moreQuality good! No pressure! Where are the customers????? Is this a loss-leader? Business has sadly shifted to online mostly these days.. too much space paid for rent for what!?

Why didn't somebody tell me about Bob's Discount Furniture sooner?! It's so freaking cheap, I love…read moreit! I have been shopping all around for couches and one of the places I visited was Bob's Furniture. I walked in, was happy to be warmly greeted and then left to shop. I checked out all the couches they had to offer, made some notes and then rolled out. Since then, I went to a bunch of other shops but kept coming back to a couch I saw at Bob's. I'm still shocked because I ordered the couch late afternoon on Friday and it was delivered today Tuesday morning. That is the fastest turnaround time ever! Delivery today was fantastic, they brought up the couch & had great communication. You can actually keep an eye on the delivery all day to have a good idea of when it will be delivered, it's great! I paid $150 for the BOBtastic White Glove Delivery so they bring it into your home & even take the trash. Everything was perfect! I'm writing this review on my new couch and I'm obsessed. Yay Bob's Discount Furniture!

I was looking for this chair for my new home, and interior designer Karmel was incredibly kind,…read morehelpful, and attentive throughout the whole process. She took the time to guide me and helped me make the right decision when choosing the chair, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate her attitude and professionalism -- 10/10 experience.

This was the worst customer service experience I have ever had…read more I purchased a sofa from Living Spaces and was excited to receive it. Unfortunately, when the delivery team attempted delivery, they discovered that the main section physically could not fit through the access points to my residence. The sofa never entered my home and was returned. Adding to the frustration, my receipt contained incorrect information, including errors with my name and address. I contacted Living Spaces expecting that we could work together to find a reasonable solution. They could care less. I repeatedly explained that I had not changed my mind about the sofa and that this was not buyer's remorse. The issue was simply that the delivery could not be completed. A real bummer as I was excited to have this sofa in my place, if only it could fit. I was then told that the delivery team should not have taken the sofa back. When I asked why they did if that was the case, I received no meaningful answer. I also want to be clear that I was not demanding a full refund at all costs. I tried to meet Living Spaces halfway. I would have accepted a reasonable restocking fee. I would have accepted store credit. I simply wanted some kind of fair resolution. Instead, I was met with a complete refusal to help in any way. I was told there would be no refund, no exchange, no store credit, and no accommodation of any kind because the item was marked final sale. I was instructed to pick up a sofa that Living Spaces' own delivery team had already determined could not be brought into my home. I was also told that if I did not pick it up, the sofa would be disposed of within a few days! Think about that for a moment. Living Spaces physically has the sofa in their possession. I do not. Their own delivery team confirmed it could not be delivered, yet I am still expected to pay for it in full. They repeat that they're a "third party," which gives them license to not take any responsibility. During one of my calls, the manager hung up on me because he didn't like my tone. A follow-up call later resulted in the same answer: there was absolutely nothing Living Spaces was willing to do. Delivery problems happen. What matters is how a company responds when something goes wrong. In my case, I experienced a shocking lack of flexibility, empathy, accountability, and basic customer care. A real shame as I was ready to go back and spend thousands more to complete redecorating. What should have been an unfortunate but solvable delivery issue turned into an absolute disaster because of the way Living Spaces chose to handle it. After this experience, Living Spaces has lost me as a customer permanently. I will never purchase another item from this company again. Based on my experience, I would strongly encourage anyone considering Living Spaces to shop elsewhere. At the very least, avoid this location.

Highly recommend this place for steal prices you won't find elsewhere…read more Got a lot of stuff for my house and saved like 60-70%. For real

I ordered a kitchen sink from another vendor that showed up broken twice and left me without a…read morekitchen for an extra week and my contractor with nothing to do. Since I'm local, I called a few places around town to try to find a sink I could pick up the same day and Brad was incredibly helpful in locating an open-box item that was the perfect size and even texted me a picture. It was in our hands in a few hours and installed in my kitchen by the end or the night. My contractor said they had a great selection and very good prices. Hard to get this kind of help anymore. I will be back. Thanks!!