He knew the setup well enough to walk me through my issue and gave me reassurance to finish the…read moreproject instead of charging me to come out to check it. Professional, respectable- I will definitely call them for future needs beyond my handiness.

While in the process of an extensive renovation I was needing to find a company who could come in…read moreand fix prior plumbing, electrical, framing and HVAC that had been installed incorrectly. I thought I'd have to hire multiple businesses to get the job done. Chris Meier, FTS Home Services took care of all of it! He's knowledgeable and took the time to listen and to properly diagnose, install and finish my remodel! Thank you Chris for your excellent work!

I just had the most amazing experience with Saul with Homerun plumbing heating and cooling…read more Because of the crazy winds we have been having, there has been some clanking and banging with my roof swamp cooler. I had no idea what was going on, but the noise of metal to metal clanking really had me concerned. So I called Homerun and explained my concern. Saul came out this afternoon, went up on the roof, despite the crazy wind we have been having, diagnosed what was going on and fixed the problem. I am so grateful for Saul's professionalism and quick response to my concerns. HomeRun has my continued loyalty because they are a great company, and I especially extend my appreciation to Saul. Thank you Saul. I truly appreciate you expertise and good heart. I will use Homerun for all my AC and heating needs. Thank you Saul. Wonderful job!!

Called them out to fix a running toilet. Aside from the price, which was really high in my…read moreopinion, they provided a good service. David, the tech, was very knowledgeable about a lot of things. Including that the city had to be called out to shut off the water valve at the street since it was rusted closed. Thankfully that didn't add to the price at all. I'm not really familiar with how plumbing is supposed to work today, but I certainly am not a fan of everyone charging a fee just to show up and look at your problem to give you a price. I think that practice is BS. But it seems like everyone is doing that now. Would I use them again? Sure. They got the job done quickly.

We installed a new HVAC system two years ago and neglected to do routine maintenance since then…read more(except cleaning the washable air handler filter infrequently). The two technicians showed up on time yesterday (promised 9-10 AM) after sending an "on our way" text). They recommended using the pleated filters instead of the blue fiberglass variety. He had a 20"x25" pleated filter in the truck that was a little long for our space. So, he took a pair of shears, chopped off just enough, and used the cardboard form cleared of material to put a border back on! Voila! Another service was cleaning the fins (?) on the outdoor compressor. After turning off the power outside, he used a hose to flush out the accumulated detritus in the unit. Our system is back to working great again! I had a chance to speak with one of the brother/owners, Paul, this evening, to share my feedback on the service call. Sounds like a very nice guy. I thanked him for their well-trained techs.

Our furnace stopped working. We called Duke City, and they were able to come out same day (on a…read moreThursday). Great. They diagnosed the issue within 30 minutes and were gone within the hour. Excellent. Unfortunately, they had to order the part, which wouldn't be in until Monday. Originally, the technician stated we'd pay expedited shipping on the part but they'd be out first thing Monday morning to get the part installed. I asked the tech before he left what was the price for everything. He verbally estimated $350-$375. He said the part was cheap and the labor would be the expensive part. I wasn't given the price in writing, showing the breakdown of the costs (this was my error, I should know better. They called us Friday evening to let us know they couldn't make it Monday as they were short on technicians. So after being quoted a price WITH expedited shipping, and to the fault of the company, we waited for install- we expected that original price to go down. They came that following Wednesday, and it was fixed within 30 minutes. (This is a total of roughly 2 hours of service, generously.) Total cost $374.06, after they were nice enough to give a 5% military discount. Again, an invoice wasn't provided. However, I paid, and they were on their way. My wife immediately pointed out the math didn't add up, 2 hours of service ($85 x 2 + $55 for a part = $225 plus tax). She called after the tech left to follow up regarding the charges. I received my invoice the next morning around 8:30, as follows: $195.00 for the part (hot surface igniter) $170.00 for labor (2 hours worth) Plus tax I began to do research, as the original quoted price for the part was roughly $55. (Companies in the area won't release parts prices or sell to the public, only contractors, so when I called myself, prices could not be provided. However, I found the price for the part online, ranging $49 to $58, which is not the wholesale price that contractors get.) My friend, who works for a local HVAC company, did a little research for me today. Here were the costs of the parts, as quoted by the 4 parts companies that they called - 1) $17 (the company Duke City got the part from - Johnstone Supply) 2) $13.76 3) $16.57 4) Same price as above, but plus shipping. Duke City charged me $195 for a $14-$17 part through their company. That is flat out robbery. I understand wanting to make a little extra profit. Business has to make money. But, even giving them the benefit of the doubt, and saying they spent $20 on the part, that's almost 10x the price of the actual part! My wife called Duke City and questioned Gloria, regarding the markup. She told my wife, "Well, that's the price that was quoted by the first technician that did the diagnostic. I don't know where the miscommunication happened." Upon further request of resolution (as an "oh well" is not sufficient, she was told one of the business owners would follow up by tomorrow morning). We will never do business with this company again. I will spread the word. Through social media, word of mouth, etc. UDPATE They sent me the invoice that they claim came from the parts company (Johnstone) and they broke it down as $88.60 for the part, and $99.55 for the freight/handling. Remember though, up above my friend clearly got a quote of $17 from the same company, for the same part. So something is up. Also, $99.55 for freight/handling?! They paid for what? Expedited shipping? Even though they knew they couldn't make it out until 3 days following their original promise of installation (Monday)? Give me a break. Not buying any of it. Regardless, if they gave me that price breakdown on the initial day of diagnoses, I would have turned it down. But, they didn't. They just verbally gave me the estimated cost of the whole project. Their verbal breakdown nowhere near matches the black and white invoice. Which, again, was 4 hours of service and a $55 part. At the end of the end of the day, yes- the original price matched. But Duke City changed their breakdown- now, our invoice shows TWO hours of service and FOUR times the original quoted price on the part (when, really the part is only $17, as verified by another local HVAC contractor). Now, my own opinion is that Duke City works with this company to inflate the prices of the parts that they sell. (We were also told by our friend, Johnstone will match a company's original quote to a client in an effort to support small businesses, regardless of what the actual price is.) This leads to return business for the parts company, and increased profits on behalf of Duke City for parts. (No wonder these parts companies won't release the price of the parts to the general public.) No matter the reasoning though, it's clear there is really something morally questionable about this company. Do business with them at the risk of your wallet. Imagine how many people they did this to before us?

Highly recommend Kidzz mechanical! My minisplit went off bfore the long weekend..so the whole house…read moredid not have any heat and i only had time to reach out once i got back in town. The staff were really responsive, had great empathy...and we're really courteous. They were quite open to fit me in their schedule and once I mentioned my preferences..they were able to get me in the following morning..even when it's early out! Glad to see a business open to working early! They let me know my scheduled arrival time for the technician would be between 7-9am. At a little after 7, they texted to let me know Cesar their technician was on the way...and very soon after..I got a knock on my door by 7:30! Cesar was very thorough in diagnosing the minisplit problem that I had..and was able to help provide me with some good recommendations on what to do with the minisplits! By 9am, he was done helping me restore heat to my home! Thank you son much much! The interaction was very pleasant from initial inquiry to finish by all the staff! I highly recommend and will use this service again for any future problems with HVAC for sure!

I have used Kidzz for a few years for my swamp cooler. First couple years they were reliable,…read morereasonably priced and professional. Last yeat a couple guys came out and my swamp after that just didnt seem to cool so well. it is less than 5 yrs old. This year their prices had increased at least 50% and the service guy estimated i needed parts and my swamp would cost 491.00 to start. It was hard to believe. My friend recommended a handyman. He bought a 16 dollar part and charged me 50 dollars for the service. It is cooling the best it ever has. KIdzz seems to have "up priced" me 350 dollars. Or their aervice person has some competence issues. Not sure if its because I am a woman living alone Or because people need to cool their homes and will pay a lot. Not sure... Just wanted to provide a small warning to others. Get a second opinion.

We needed to upgrade our entire HVAC system due to rising energy costs. We had a furnace on propane…read moreand the cost to use it is almost prohibitive.The hubby is a professional commercial HVAC control's technician and did a lot of research and contacted Harter Electric. They came out for for a quote and check what we needed. When the consult and quote was done, within 2 days we were scheduled and installation began. The crew was professional and quick with the work. Now, we have a system that is so much more comfortable and keeps all rooms at a constant temperature. Five rooms, 5 room systems and 2 outside units with all electrical and ductwork was done in 1 1/2 days. The cool part of the system is it's controlled by remote, and there's one in each room, but if one is lost, they work on the rest, Awesome thing about this system, each room can be set to heat, cool and automatic control. You set the temp you want (all function controlled by remote control) and how powerful you want the fan, you can set it to sweep back and forth etc... One thing I do want to say that I was able to dictate the placement of the unit in our bedroom. Although it may have been easier for the crew to place the unit a wall closer to the outside unit, I requested another wall so I did not have to move family pictures and special things. The owner told me, that I had to live with it, so they would do what I wanted. I'm disabled and having thing's comfortable isn't always easy. The cost of this system is worth every penny. The speed of process from time of initial contact to completion was about a week. Thanks to the crew who came out and made our home more comfortable. We got it just in time for a really cold, snowy and windy storm and all the rooms were so comfy. They are a professional, knowledgeable, and polite crew.

Installation of a 240v PV outlet. The tech arrived early…read moreafter calling to notify me. He was fast and had it wired and new breaker installed in an hour. Cleaned up the area after. Pleasant guy to work with. They charged only 20% of the outrageous quotes!

$970 to install a 2.5 gallon water heater. Asked to provide material invoice. Would not provide. On…read moresite 1.5 hours

Please be warned of a fraudulent plumber and their bad business practices, in which they try take…read moreadvantage of a younger home owner. We called in to arrange to have a salt water softener disconnected and run new hot/cold likes to connect a new sink in the area where the salt system was located....$882 dollars later they did what they wanted not what we wanted. We were told they would show up with all the parts needed to do the job. Plumber showed up so after my initial call and job description/request. My son and daughter discussed the job onsite with the plumber, and the plumber said it was not problem. we even supplied a drawing of the sink requirements. We asked for an estimate, yet did not receive one. The plumber he needed to get parts and would start the job the next day. The next day, yet showed up the next day and was still short of parts and spent 45 minutes getting the new part. Then the plumber removed the salt system, then installed hot/cold lines at floor level, not sink level as requested or even measured the sink for height and placement. The plumber did what he wanted and charged me what he wanted without discussing, estimate, and following our request... So I was charged the trip charge of $75 as a customary requirement for a plumber 10 miles away from the jobsite, 3.3 hrs. for labor at $145 and hour for labor for a simple job with my son as his helper. We tried to stop payment on the check to discuss the issues, and they submitted the check and my bank failed to stop payment. So I called to ask about the payment and mentioned i have a canceled check for the payment, and was told to send them a check or pay cash, when the they had already received the payment. Since the plumber requires cash, you are stuck with having to sue them. Therefore, I feel this is two counts of fraud...so I would find any other plumber and stay clear of this vendor...I know I will let all my friends and family know that they are out to rip you off. And we realize they will refute this review and to try to blame me for their fraud....

Our septic system main line was plugged and need to be cleaned out. He said he'd be there the same…read moreday and held to his promise. Will be using him again. Thanks for the great service James.

$200 just to show up and say he can not get a permit until he pays the fine at CID. Do not use this…read moreguy, said we needed a new furnace, had another company scheduled and said it just needed to be cleaned. saved 2 grand use Airpro instead. I'll do it construction is shady AF