0 stars for housekeeping -- they didn't notice our original shower was broken, they didn't clean…read morethe shower when we requested it when the floor was wet (because the shower curtains are very short). This was by far the laziest housekeeping people we've ever encountered in our lives -- instead of taking the requested dirty towels away and replacing them, they left everything on the ground and just dumped a pile of towels on the sink. Additionally, they barely made the beds -- the sofa bed was ignored while the main mattress' sheets were all touching the ground. Only the kids bunks got remade properly. We passed other rooms and it looked like they actually made the beds, so we probably got assigned the world's laziest person. Food: buffet food is meh. Restaurant food a step up. Stick with dunkin' for breakfast. Ice cream not bad, soft serve is large portions. Mirror maze was basically all broken. Only 2 things really worked when we went in, by the next day only one worked. Pay dirt (mining gemstones/fossils) was a high value activity for my kids - extra worth when you have the 25% discount. Water park is tiny and cold (there's a few small hot tubs), but has a lazy river; slushies standard ICEE brand, mini golf is sad (only like 7 holes maybe). Kids had a ton of fun at the candlestick bowling -- there's a bunch of game modes to try. Only worth if you get the unlimited. Magiquest was 4-6 hours of running around fun and defeating monsters. Wands and attachments are all upcharges from standard. Mostly can only access up and down with elevators so when one is out of order it takes forever. We didn't experience anything outdoors bc of rain.

Beware - No one ever told us that room service to clean the rooms were by request. We ask two…read moreservice attendants in the hallway the same question and was told "we do all the rooms." Had to request toilet paper and towels because no one came to our room. *Lazy river was everything but lazy.. Don't understand why kids are allowed in the lazy river without tubes! Swimming and running while people are trying to float! There are two adequate pools for swimming and a wave pool. * Read your bill At the water park we ordered food and was over charged for some items. Adjustment was made when we brought it to their attention. Also gratuity charge was on the bill.. In our room about 8:00 PM the room above us had assuming kids jumping off of furniture sounding like they were going to come through our ceiling! Could not call down to the front desk room phone didn't work... Had to use the chat?? We were told quiet hours start at 11:00 PM... So beware it's ok if someone comes through your ceiling before 11:00 PM.

Our family just returned from an unforgettable Spring Break at Kalahari Resorts Poconos, and I…read morecan't emphasize enough how incredible our experience was! From the moment we arrived, we were captivated by the vibrant atmosphere that felt both family-friendly and tailored to adults. The water park was a huge hit with our two girls, offering a wide array of slides that catered to all ages. Whether it was the thrilling rides or the relaxing wave pool, there was always something to keep the whole family entertained. One standout feature of our trip was the food. In previous resort experiences, we've often found ourselves disappointed by the dining options, but Kalahari shattered those expectations! The variety and quality of meals were truly exceptional. From quick snacks and Starbucks coffee, to gourmet meals at one of their multiple restaurants, every bite was delicious. It was refreshing to find such a diverse menu that pleased my wife, the kids, and me. We also appreciated the thoughtful layout of the resort. It was easy to find comfortable places to relax, and while it did take some hunting , we did manage to find a table each day. The array of jacuzzis was another bonus, with both family-friendly and 21-and-over options. Overall, our stay at Kalahari Resort Poconos was filled with fun and memorable moments. If you're looking for a place that offers a perfect blend of excitement and comfort, this is the spot!

I'm still here at Kalahari Pocono Pines…read more Day-1 We arrived Monday morning at 10 AM. Check-in was fairly easy because there was virtually no one else here yet. When I passed the check-in 2-hours later... The line was very long and the same person was working. They definitely need more people there. I went to use the ladies room after checking in and it was extremely dirty. The cleaning cart was there with no attendant. Went to the indoor waterpark which opens at 10 AM because it's raining outside. The outside was closed. It's the usual indoor waterpark nothing special. The Jacuzzi. Where can I begin? It is an indoor outdoor Jacuzzi. Meaning, you can go straight from the inside through a passageway into the outside. On the inside section.... Only 3-lame-jets were working. PACKED With kids. Outdoor section NONE of the jets were on. I asked the "lifeguard" why the Jets were not on. He said do you want them on? I asked him if he knew the difference between a Jacuzzi and a pool of hot water. He said he would turn them on ... he never did. I cannot emphasize enough, how many children were in there. From a few months old to pre-teens. Horsing around.... I scooped this one girl up that was about to drown 4-years old. She was allegedly being watched by her 12-year-old sister. Her mother was so grateful. Why is the mother not watching her own 4-year-old? I am appalled by this Jacuzzi experience. Hey Kalahari.. Do you think you can have something just for adults? Do the kids not have enough activities to enjoy? No? Do you know how "unhealthy" A Jacuzzi is for children? They have these rules for the kids in the Jacuzzi. Nobody is adhering to those rules, not even the lifeguards. What lifeguard? Jacuzzis are for adults!!!!!!!! We had the buffet for breakfast. We arrived at 11 AM. They close at 12 noon. It was $30 for adults. And $20 for kids under 12. By the time we got there It was slim Pickens. You should not charge me the same amount as everybody else who got more variety before me. Was not impressed with the buffet at all. On the upside. The staff here is very friendly and helpful. Except of course, for the lifeguard who doesn't know the difference between a Jacuzzi and a tub full of hot water. And most importantly, is not adhering to the rules setforth for children in the Jacuzzi. I saved a kid from drowning today.... He should be fired. We will be checking out tomorrow at the prescribed 11 AM. I will add to this review at that time.

Lines weren't that long throughout this he day but the Cleo's cafe bar had slow service. Got a…read morenormal cheeseburger tasted good wait was worth it. Excitement was always on high. 8/10 would recommend.

it took us an hour to get on n a Monday. it wasn't crowded, there is just no direction. once we got…read morein, every bathroom was so dirty they were not usable. it was not easy to get in and settled, which sets the tone for the day. we will not return, it honestly is t worth the hassle. I did speak to multiple people regarding our issues and "sorry" was the responwe, no direction.

This was the last stop for my Fourth of July, Happy Birthday America 250!! trip. The adventure park…read moretruly offered a variety of activities for everyone; zipling, mountain coaster, mountain bike adventure, golf, ski resort in winter, sun tubing, and anything else I missed!!! My main reason for the visit, was the mountain coaster. The mountain coaster being my 5th one, was well worth, leaving it as my last stop. The adventure itself, 4 minute ride in total; longest and fastest I've been on, once you get to the top, be prepared, because you will fly , 30 miles per hour and get the best thrill and adrenaline rush... Check out the mountain coaster, you'll be amazed .

I rarely leave negative reviews, but our experience at Camelback Resort over Memorial Day weekend…read morewas disappointing enough that I feel compelled to share it. My family and I checked in on Friday and were scheduled to stay through Monday. We arrived in time for the advertised 4:00 PM check-in, only to find the resort completely overwhelmed. After waiting approximately an hour and a half, our room was not ready until nearly 6:00 PM. On Saturday, we spent the day at the indoor waterpark and rented Cabana 1. The highlight of our trip was our waiter, Andre, who provided exceptional service and was friendly, attentive, and professional throughout the day. Unfortunately, the rest of the weekend took a turn for the worse. Later that afternoon, my daughter began feeling unwell and developed a fever. I went to the resort gift shop looking for children's Tylenol or ibuprofen, only to discover they carried neither. For a family-focused resort catering primarily to children, I found it surprising and concerning that basic over-the-counter children's fever medication was not available for purchase. When I asked for assistance, I was handed a first-aid packet containing aspirin, which is not something I would ever give to a child. Because my daughter's fever continued to rise, we made the difficult decision to cut our vacation short and return home that evening. Before leaving, we arranged for bell services to assist with our luggage from Room 529. I personally packed all of our belongings and helped Evan, our bell boy, load everything onto the luggage cart. Once home, while unpacking after tending to my daughter, I realized a mesh bag containing several items was missing, including my husband's Burberry swim trunks, my daughter's RuffleButts swimsuit, and her water shoes. The following day, I contacted the front desk, Lost & Found, and asked to speak to Evan at the bell services department. My information was taken, and I was told someone would call me back. No one ever did. I followed up again several days later and received the same response. No manager was available, no Evan, no answers were provided, and none of our belongings were ever recovered. While losing personal items is frustrating enough, what was most disappointing was the complete lack of follow-up, accountability, or customer service. Not one person contacted me as promised. Not one manager reached out to address the situation. Between the delayed check-in, lack of basic children's medication availability, and the disappearance of our belongings followed by zero communication from management, this was not the family vacation experience we expected. I can overlook mistakes. I cannot overlook poor customer service and a complete failure to address a guest's concerns. Sadly, after this experience, I would not return to Camelback Resort.

We came here to have some fun and escape the cooler temperatures of fall. The indoor temperature…read morewas pretty warm in some areas like the entrance, but colder in some areas like the lazy river. I did was the lazy river was a bit warmer. Though the wave pool was a lot of fun and at a comfortable temperature. We enjoyed the different slides/rides that were open including the Venus fly trap. I spent a lot of time in the indoor/outdoor jacuzzi. I like that it opened up outdoor to enjoy the jacuzzi outside as well. My favorite part was the swim up bar. It was sit, drink and relax while the kids tired themselves out.

There is no since of urgency for the guest who stand line. No announcement as to why you are…read morewaiting so long, knowing a rush of people are in for Memorial Day there should be max staff. Someone walking around reassuring your wait. First time here, first impression, this is THE WORST WATERPARK RESORT I HAVE TALEN MY KIDS TO. Arrived at 5:20pm and at 6:22pm we are still waiting to check in. Are only here for the night. The only thing we got to experience so far is how long they have you wait in line.

Made a trip to camelback outdoor park today at my daughter's suggestion who wanted to take her son…read moreand nephew to experience Camelback roller coaster. They said it was a great experience. It was an overcast kind of day but a decent amount of people enjoying the activities such as zip lining, mini golf and other activities. Today was free parking however any other time get your QR codes credit cards ready.

From the owner: Embark on endless fun at Camelbeach, the Pocono Mountains' largest outdoor waterpark. Experience…read morethe excitement of thrilling rides, featuring the newest addition, Rival Racer - an 8-track water slide to determine the fastest slider among friends. Dive into refreshing summer splashes and secure your spot in the sun with tickets and season passes at this premier destination in the Poconos.

not good don't come. Highly not recommended the place is terrible. The people who manage this place…read moreshould've called ahead of time and should've said that the water park was not working. A whole family was sitting in the sitting area with no place to go because they has spent all their money and there was no heads up about the place being shut down. Don't recommend at all.

There's a lot to be desired. Not clean. Most attractions aren't working. Only one of the slides…read moreworked/was open and we saw a few roaches. They are in need of desperate repair and it's sad because it could be really nice. My 5 year old who loves pools was ready to go after 30 mins or so. Two stars because the employees were nice.

Drove the 45 minutes here to take my kids to a splash pad since there are none where we live. This…read moresplash pad is part of the Montgomery Township recreation center and is free. It is really nice, lots of water features and a newer playground within it. My kids were entertained and could have stayed all day. As far as amenities, there are some shaded tables and a public restroom. Defintley would recommend for young kids.

Clean family fun. We had a great time playing in the spray park. Small playground right there also…read more Bring water shoes as the surface dies get hot.

Great place with kids of varying ages. No lines and lots to do from dry rides, to water park area…read moreand Santa's Barn.

A true disappointment! Even though under 2 is free, you must pay $45 to enter as a parent (and if…read moreyou're alone, you're limited to the few things they offer to toddlers). -Splash pad closed due to low attendance before we made it there. I would have loved to at least sit in a chair and enjoy the fountains with my toddler even though it was a cooler day -Train car closed because, according to an employee, the person driving it was exhausted and there was low attendance -No animals were out in the animal area They are very clear there are no return tickets or refunds. She was only able to do the carousel, walk through the Christmas village (which scared her-- see photo), take a weird truck ride where you see painted cutouts of animals rather than real ones, and see the 15-minute outdoor show. Staff could truly not have been nicer, but my feedback is for management-- the day felt poorly run with little regard for full-priced paying customers. My main feedback: They claimed to be understaffed waiting for international students, but if that is the case, I would have loved to know what was closed before paying to enter or be offered the opportunity to return on a day when I could justify the ticket price. If either of these had happened, I wouldn't be dissatisfied.