Honestly, this was the best Cook Out experience I have had in a long long time. Especially for late…read morenight, and the employees dealing with lines inside and at the drive thru. I had come back on a late flight into RDU, and on my way home found myself hungry. Not many options this time of night in our area, and a Cook Out Tray just sounded great. So I pulled off of 40 and took a ride into Chapel Hill for this on-campus Cook-Out, appropriately decorated with all the proper blue. Easily 15 cars in the drive thru, but I think I was through it with hot food in around 15 minutes. My burger was cooked up perfectly, topped well, and hit the spot. The corn dogs were crispy outside like I like them, and I didn't have to ask for that. My Oreo mint shake, creamy and tasty as usual. The attendant at the window was friendly, and generally, it looked like the employees were having a good time in there while remaining busy. Good to see, as I feel like most of my Cook Out runs in recent memory felt like pulling teeth with whoever was working.

Taste of food. Efficiency made and quickness. Choices. Drive through on days when I can't take the…read moretime to go into the restaurant.

This was my first time at this extravagant establishment. I love the culture and the energy in the…read morebuilding. me and my accomplishes walked into the restaurant, and we were proceeded to go through the drive-through very kindly. we were met by amazing drive-through workers who explained us very extensive details about what we could order. I got myself an Arnold Palmer and an amazing shake. I had trouble talking to the waitress, but I'm sure that was of my own accord. when tasting the shake, I loved the luscious ice cream. I truly had an amazing experience and the who gave us The food were absolutely wonderful young ladies.

If I could give this rating a zero out of ten, I would! This fast-food restaurant is one of the…read moreworst I've ever been to! Everyone there is rude, customer service isn't as good as it should be; very unprofessional, and doesn't care about customer satisfaction AT ALL. They're inefficient when it comes to needing to be quick! While Cook Out is known for being fast-paced, none of the employees are exceeding that expectation. Overall, I wouldn't go; I'd save my money and go to a different Cook Out. It's not worth the frustration and confusion they cause there.

Oh my I have been here so many times and always forget to review…read more This is my go to place for a quick dinner. It's really busy many times but the line moves quickly. My favorite items here are the cheese bites and the milkshakes. I usually get the chocolate with blueberry. Yum! The burger is good and is always served like I ordered. It is wrapped in foil so it stays warm until I get home. The cheese bites don't make it home..... The huge tea is exactly that....huge and a lady's tastes fresh, even good the next day. The only thing I would change is a place to eat. Sometimes I grab it on the way to a class nearby and I hate to eat in the car. Hint: ask for extra napkins!

So disappointed that I paid for fries (and requested sauces for my chicken strips) that I did not…read morereceive. I ended up here after 10 PM one evening after dealing with a delayed train and no dinner for hours. My kids and I were hungry and stopped here because most other drive-thrus had closed. Lesson learned: Always check your bag before leaving the window! I should have known better but fatigue had me off my "A game".

Never been here, visiting from out of state. The employee taking the order was the most patient,…read morefriendliest, polite person. I should have gotten his name. The inside crew, complete opposite. Dude are you mumbling, grunting, or actually speaking??? Food is decent enough.

Fast food but it was better than I expected and prices are pre-pandemic. Patio seating and a good…read moreoption for grubbin' if you want something super casual.

I go here often for lunch because it's close to my job, and the service isn't usually that slow…read more The food is usually warm (not fresh or hot). The service is hit or miss. I've never come across a happy cashier. They seem like they hate their job & just want to go home. I don't usually take offense because I feel that way about my job most days too. Lol. The main complaint that I have is that every time I get a drink from there, the cup always leaks. I mean, ALWAYS!!! I do not know what's up with the styrofoam, but they need to change their cups. Outside of that, it's an ok place to get something quick.

Cookout is cookout at the end of the day. This one I've been to a couple times and have no…read morecomplaints about it. They are notoriously slow, which is not the best, but I mean I feel like that has a lot of factors that go into that so I'm not going to be too upset about it. But it is noticeable. But, at least they're nice and very friendly when they do get to you so that's a plus. I usually go get a couple of steakhouse burgers and some cheese bites, maybe some cheer wine if I'm into it. But this is pretty much standard across any cookout so I don't have any blaring complaints.

If you've never had a cook out plate, you've never been in the SE. Where else can you get a…read morefantastic burger, with Cajun fries, a corn dog, or chicken tenders as a side? Amazing sweet tea, milkshakes galore. And in the summer... WATERMELON MILKSHAKES!!!

Good food, however service is poor and workers have a terrible attitude. The times we have gone,…read morethey have forgotten food items. Recently, they gave us the wrong order at the window and we were still waiting on drinks. After they realized they had given us the wrong order, they didn't apologize and proceeded to give us attitude. To add on, they still forgot to give us a side of tenders that we had ordered. This used to be my favorite place to go when visiting, until things like this started to happen each time. So unfortunate.

My husband was so excited to move here and show me Cook Out! Even as someone who doesn't love or…read morefrequent fast food, I can appreciate the novelty of Cook Out. The panoply of options is very fun, as you can get a small chicken wrap, small chicken quesadilla, and hush puppies all in one order. The sizes definitely allow for trying of different things! Most importantly !!! We did finally try the watermelon shake. We were told dozens of times that we aren't North Carolinians until we try the infamous watermelon shake. We ordered the watermelon shake with extra watermelon (recommended by neighbor) and it was LOVELY! The black seeds threw me off, but other than that, it was a light, refreshing, and tasty experience. We will definitely make that an annual, peak of summer practice!

They always messing up our order we ordered double cheese and they give us some cheese puffs ir…read morewhatever even after confirming multiple times cheese fries. If their only claim is they can't hear then they better be getting a better speaker or mic or something because every time is just ridiculous.

We've been telling friends about this restaurant of lore for the past 15 years and finally got a…read morechance to visit it again, this time with the kiddos! Even at 1:30 am, they're friendly, quick and the food delicious! This place sets the mood in the same way Waffle House or any gas station bathroom does - classically janky....though I'll say it has had a facelift since we were last here. We went to another cookout when we touched down and left because it looked too nice and didn't have a wrong sided drive thru! As such, we came back down Nostalgias highway to our OG cookout on Hillsbrough! It was exactly what we wanted! The stand alone, dual drive thru (with walk up) set up of this place is nothing short of amazing. If you had to design a place, it might accidentally turn out like this and you'd just accept it, not realizing the brilliance that is passing food through a passenger window! Seriously, of through the drive thru on the left. The food is such a perfect example of southern burgers - it's like in-n-out that you want to come back to! Cheddar style, steak style, west style - don't matter, it's all boss level! You'd like a burger with sides of corn dog and walking taco? Got it - one of 55 shake options? Done - more hush puppies? On it! The loudspeakers have been improved upon - you used to just pretend you understood what was being said and accept what you received. Now, they repeat it back at least. Our kids scarfed it down so fast we literally went through and ordered a second time, 6 minutes later. Three burgers, nuggets, rings and the equivalent of three pints of ice cream can't be wrong! Aside from my children, I may not love a human child more than this burger joint. It's so good, any time, any days, double stamp it, touch blue make it true, no eraseys! Thanks for living up to the hype 15 years later!

The speaker at this location makes it near impossible to understand the staff. Ordered a tray with…read morea Cajun chicken sandwich. The bread was so dry I had to throw it out. Thank God I asked for mayo so I could put it on the dry chicken. The fries were fresh and hot. They were delicious but the rest of the meal was trash. Why would you give one item fresh and the rest a disaster? Quesadilla burned up and the cheesecake was frozen solid in the center. Overall, a disappointment.

Chef Zacki has brought her cooking expertise to our group twice in the past six months. This time…read moreour session was Zacki's Fig Cook 'n Your Nook. We learned how to create delicious fig dishes. We all love figs, but didn't know what to do with them! We made an appetizer, main and dessert all with figs and some fun too. We highly recommend Chef Zacki to any foodies and those that love to cook and learn new recipes

Zacki was easy to work with and delivered our anniversary meal as promised. The food was superb,…read morealthough one dish was overcooked, possibly due to the distance traveled. Her deviled eggs were outstanding! Would definitely use again.

Delicious food and great service! Wonderful presentation! Easy parking. Menu has food for all.read more

Wow! A place we will return to again and again!…read more Service is spectacular and the dining room and patio seating are quite comfortable!