After another vendor told me my Ashley Norton pulls were backordered for weeks, I canceled and…read moreordered through Door Hardware USA. They were transparent about a possible manufacturer delay and went above and beyond by arranging direct air shipment from the manufacturer -- at no extra cost to me. Excellent communication and outstanding service. Highly recommend.

Great service, great selection, quick receipt of orders! I would HIGHLY RECOMMEND making an…read moreappointment with Faith! She listened to what my requests were and picked out the best choice of hardware for my bathroom vanity and linen closet. I will definitely be back when The get ready to redo my guest bathroom

Placed an order a month ago. Never received an order confirmation. No response to numerous emails…read moreand voicemails. Now their mailbox is full. BEWARE - this place feels like a scam!

Website is not straight forward. Ordered replacement slings, all sales final, then find out I…read moreshould have added 1/4" to the width because the frame is welded, which was not noted anywhere on the order page at all, and buried in the details somewhere else on the website. Also videos on the website only cover chairs where the frames aren't welded too. Now I'm stuck with slings where I'm having an absolute nightmare trying to install them. Very regretful I proceeded with ordering from here.

This was the 2nd year we've purchased a Christmas tree at Bam. They have beautiful trees! We went…read morelast year because we read that they keep them in water which is different than what we've purchased before. This year the beautiful tree we purchased did not have any water in it. I thought maybe they had skipped it when adding water and when I mentioned it, he assured me that it was not dried up. It did not seem dry and it was beautiful so we went ahead and bought it. I don't believe they cut enough off when they gave it a fresh cut. I did notice that it wasn't much. We went straight home (10 minutes away) and put it in water but it never took any water even after a few days. Usually they take a lot if they've not had any and had a fresh cut. We took all the decor off and gave it a good 3-4" cut but it was too far gone...still not water taken. Make sure you buy one that is in water and/or also give it a good cut when you get it home. We paid too much for the tree for it to not last through the season. Lesson learned...the fresh cut matters maybe more than it being kept in water.

Took 3 days to get back to me...finally called to schedule for Saturday install and then never…read moreshowed. Re-scheduled for the following week and never showed. He blamed it on a lack of organization on his part. Complete waste of my time waiting on him twice!

We were never called regarding our sofa and when a possible delivery date would be. We were told…read more3-4 months but no communication during that time. I had to call and by chance it was arriving that Friday for delivery. We had a damaged corner piece and it has been a few months and still no communication from them of when or if it's being delivered. I'm sure they are hoping it'll just slide under the table and disappear. Um nope not for what I paid I'm not having a hole in my sofa that you put in there. I guess since they make all their money from the county business us peons don't matter. Very disappointed because I was trying to support local businesses.

Tom & Nancy are patient, ethical, & work hard to make sure any purchase you make at Sanders…read moreFurniture is a good fit for you. We had issues with part of our order that wasn't any fault of their own, but they went above & beyond to take care of us even months after our order was completed. Their showroom may seem small, but they have other stores & will order from their suppliers when possible to help you find the style you are looking for. Their local delivery fee is very reasonable, they are competitively priced & everyone on their staff were polite & helpful during multiple encounters we had with them. Consistent, caring service is very rare today, but they go above & beyond to make sure their customers are happy. We highly recommend Sanders Furniture.

This is probably one of the best companies I have ever bought from! I by warm hats and gloves,…read moreabout 100, from them every year to give to the homeless. The quality is excellent. The price is amazing . Their customer service people are very friendly and helpful. My order is shipped quickly, even during the busy holidays. I can not recommend them enough!

My husband and I purchased a french door refrigerator here, three months ago…read more When we arrived in the store, they had a variety of appliances at great prices. The men who worked there, was oh so excited to help us. They smiled, was respectful, and even had great conversation....great salesmen. They do payment plans, which we didn't do, because we love paying all at once for everything (except when I shop on QVC or HSN. But, that's another story.) They also do delivery. Its not free, but you can bargain with them. The fridge arrived the next day. The men installed it and left a mess in my kitchen. I did not know that, until my husband was upset about the problems we started experiencing, with this appliance. Everything was working great, until a month and a half into having the fridge. We started hearing a bad rattling sound in the fridge. Then bonk bonk bonk....it stops working. The freezer worked, but the fridge did not. They have a warranty on their appliances, so we called them to let them know what happened. Mannnnn, we didn't see the maintenance man until a week later. I had to give my food to my pastor and first lady. I had just went shopping three days prior, for fresh produce. Now, the only thing I keep in the fridge is shelf stable items. Heck, I need to go check on them, just in case. When the maintenance man came, his name is Angel, he did a quick fix and said that he would be back as soon as he gets the part in. He said that it should be 3-4 days. Well well well. Fast forward two weeks. My husband calls a many of times, with no return phone call (after leaving message after message with the receptionist.) One day he calls, and the receptionist said that Angel just went on paternity leave, and he wont be back until that Monday. Ohhhhhhh, so all they have is one maintenance worker huh? Yup. So, two more weeks of calls, from my husband and no response, I told him to give me the number. Y'all, when I called up there, I went off, yall hear me? I went OFF! I told the receptionist that I was about to call my bank to get my refund, blah blah. I was heated, and still am. I haven't been able to use my fridge at all. The ice maker doesn't work, and the water isn't cold. The fridge isn't cold at all. Its not hot either, it's room temperature like, with a hint of coldness. Being that I have a 14 month old, I storing milk is not an option. I have to use a mini fridge to do that. I just got a phone call from my husband and he said that Angel will be here in 35 minutes, and that he has the part for the fridge on his truck. What? So, I had to act a fool, for something to be done, on a fridge, that we spent over $1000 on? Guess this shows that women get things accomplished, better than men (just joking,) but in all seriousness, this shouldn't have come to this. They have done ruined their clientele. I have so many military battle buddies, that want to know where we got the fridge. I tell them where I got it, and tell them to tell their family and friends, not to buy from them. Heck, my church family loves the fridge, and I was going to surprise them with one. I had one picked out and everything. Its sickening, that we had the fridge for 3 months and it has only worked for about a month and a half. I will do an update on what happened, once this refrigerator has been working. Its still gets 1 star, but imma update yall. Ok. I took a break while watching them work on the fridge. My husband came home from work because, I don't like being in a house with a man, thats not my husband. Nope, you wont get me caught up in no unnecessary mess. It took about an hour. Still, they were polite and respectful. He told my husband that its fixed. He said that if there is anymore problems, we can come back up there, and exchange the fridge with another one of equal price. We will see.

I purchased a washer and dryer on 4/13/2024 for $900 dollars. The second week the washer would not…read morespin. It took a technician TWO times to fix the problem. After 20 days my dryer stopped heating up. Know it is under "warranty" two week later, two technicians later it is still not drying! When I called the store, I purchased it from they would not take it back, exchange or give a refund in fact they were very rude. Think about it $900 dollars wasted in this economy. It is a hardship on my family. And continues to be 7/3/2024 I am still cannot dry my clothes. Before you buy anything reach out to me and I will show you receipts! Do not waste your money with this organization. They will do you wrong and not blink twice. No accountability just damaged products! Email me at jsouthern19@gmail.com if you need receipts. I will do anything to prevent this from happening to another person. Do not buy a thing from them you will regret it!!!!

Van is super friendly! We were greeted and Van asked how he…read morecan help us today. We were only looking for a refrigerator but ended up buying washer and dryer and also a range oven here. The items are returned due to dents but functionality it still work great. Van offered to deliver the refrigerator and a washer for us for a small fee using his pick up truck. We took the other 2 items with our mini-van. All 4 appliances worked great when we tested them at home. Good to know Van will take care of you within 30 days if there is any problem with the appliances. And some small fee for service call with a 3rd party for a year after that. But as long as they work within the first 30 days, you shouldn't have any problem. I highly recommend this store! Great price and great customer service.

Needed a new washer. Didn't want to pay full price. Didn't want used. Stumbled on this place just…read moredriving by and doing a Google search. Went in and shopped. Went home and compared, priced, shopped. Came back here. No frills for the shopper, but not unfriendly. Just business. Happy with our purchase thus far (3weeks).

This place is located just off GA 400 in a warehouse where the entrance is pretty tricky to find…read more Waze actually sent me behind the building, so I had to do some circling around before I finally found the way in. When I walked inside, the employees just glanced over at me without much of a greeting. It's your typical liquidator with overstock, returns, and discounted tools. They advertise up to 25% off the manufacturer's suggested retail price, but that's the catch. Most big box and tool stores hardly ever sell at full retail anyway. After looking around, I found that even with their advertised discount, the prices here were still higher than what I would normally pay elsewhere. Lower the prices, because I check and compare

Impressive variety of standard tools and stuff…read more Friendly staff willing to help or give space. They appear to be growing and have reasonable prices...Military friendly!