I had to go to Staples to do a Amazon return the man that waited on me was named Felix and he…read morecouldn't have been nicer you should give him a raise.I have noticed that some people will treat you differently just because you are old he didn't do that and he went out of his way to try and make my life easier and meet very few people who do that anymore

I ordered a new iPhone and it was delivered by UPS requiring a signature. When it was delivered to…read moremy home I was out of town. They ended up taking it to the Staples store in Plainfield, IN on 8/4 at 9:27am and they show the phone picked up at Staples at 4:35 pm by someone that was not me. Staples said they would never give a package out without proper ID but yet they cannot show me proof of who picked it up and who signed for it! It wasn't me! My suspicions is it was employee who knew it was a cell phone and took it! How else would someone come in with the tracking number and my ID to sign for it!

The service was quick and easy (for me). I was returning packages because things didn't fit. As I…read morewalked in, the worker said "here we go..." as if I was burdening her with my packages. I had everything ready so it didn't take long to scan. There are things we like about our jobs and things we don't like. Just do the job, complain later when the customer isn't in front of you. That's all.

I want to give NO stars but Yelp does not have that option…read more Please beware. Do not ship anything fragile from this store. Were the girls polite? Yup. Did they assure me they knew what they were doing? Of course. I paid $98.08 to ship several items back to my home in California. That is alot of money folks. One of the items I shipped is a very fragile and valuable Boxer statue. It is a limited edition which has not been made in years. I questioned the gal over shipping it back to my home or just bringing it on the plane with me. They repeatedly assured me they do this for a living and my statue, and all other items, would be carefully packed. The box arrived several days later. Just a plain brown box and crushed on top. Looks like either someone sat on the box or put a very heavy object on it. But it is crushed. I opened the box and was happy to find lots of bubble wrap but no peanuts. I removed 7 lbs of various books, show catalogs and a framed picture. With hardly any cushion sat below my prized dog statue. BROKEN!!! The weight of the 7 lbs of books coupled with the crushed box top had broken the ears off my boxer dogs! I was devastated. Who puts 7 lbs of books on top of a fragile statue?? I told them over and over again it was valuable and fragile. 7 lbs of books........almost $100 paid to ship "safely".......the most important thing in the box is broken. Oh, and all the super light items were on the bottom. Of course. I have sent an email to the store and am trying to get an email to their corp office. I bought insurance but seriously.........you can't replace this hand crafted item. They are very sought after and collectible. That is why I bought it and tried to safely ship it. Beware !! **Day 2 and no response either from the store or the corporate office. BEWARE !!!

Really fantastic customer service with Adam! Ordered online (FedEx prices for printing postcards…read morewas cheapest among all the local printing options) and he especially called to make sure the edges of the print were cut to the border of the picture and he even coordinated a transfer of the order to the Plainfield FedEx so I could get the prints in time. Really impressed with their attention to detail and service!