We had a great time. Bike was easy to use, staff was friendly. We got there earlier than our…read morereservation age they let us take the bike early. Has a lock so we could park and walk to lunch. We will rent again!

Very disappointing experience. The bikes were clearly not in the best condition, but instead of…read moretaking accountability for the quality of their equipment, the staff seemed more interested in blaming the customer. The handlebars were sticky and felt disgusting, which immediately made me question how well the bikes are cleaned and maintained between rentals. When you're paying to rent a bike, you should expect equipment that is clean, safe, and properly maintained. What bothered me most was the lack of accountability. If there's an issue with the bikes, the business should listen to the customer, inspect the equipment, and work toward a solution--not automatically make the customer feel like they're the problem. We literally rode the bikes for 15 minutes around the block and returned them. The employee stated, "That's funny, because three other customers before you did not have any issues." Better maintenance, cleanliness, and mostly customer service training are definitely needed.

Nate is the G. He fixed my Cervelo S5 ticking noise, knowledgeable and patient. Shout out to Nate,…read moreGabriel and Everett!

Nate and his team really went above and beyond to help me in a pinch. They were the only shop that…read morehad a part that I needed and I live about three hours away, so Nate (Owner) drove to his other shop picked up the part and had it shipped to me. It's rare to find that find of customer service these days. Thank you Velo Pro Cyclery!

We passed through and thought to check out the campus. Came across this bike shop and the staff was…read morereally welcoming. We had our dog with us and was the life of the party. We got set up and off we went. They shared notable stops for us the check out and off we went. The bikes were comfortable and brakes worked perfectly when needed.

IV Bike Boutique helped me when my bike lock combination got changed on accident and came super…read morefast to break it so that I could use my bike again. Eri Delmarsh was the one who came to help me and he was on time, communicated super well, and fixed the situation within 20 minutes for a very low price, I even got a discount on a new bike lock. I highly recommend their services!! Thank you so much!

We used Sweep for our wedding (golf carts) to help transport guests up/down the hill at the venue…read more They were great to work with and everything went smoothly!

I rented electric scooters for an hour. The place seemed a little sketchy and it smelled of urine…read more The guy gave us scooters and they're an older kind in which the buttons get kind of stuck. One of our two scooters ran out of charge around the 40 min mark. Had to manually ride it back to the shop to return.

Dave is great. One of the few bike shop owners who is an actual person... with a name... and a…read morephone number... who is responsive... and built my family a custom e-cargo bike in ~a week. Even with a couple hiccups in the process Dave was able to help tackle challenges that most wouldn't even undertake. I also appreciate the modest deposit as a competitor demanded to be paid in full to build the same bike. Please support your local bike shop rather than a corporate chain. And pay cash! Any business owner knows processing fees are a sham!

Great advice about how to make my bike lighter. What I…read morewould lose and gain by changing the wheels. Fastrack is the best bike store in Santa Barbara. Cooper

Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

Never been in here before but I recently inherited a decent but not well taken care of e-mountain…read morebike. I brought it in to these guys and boy they really made me feel at ease right away. I didn't know anything about e-bikes but they definitely do and the whole crew there took the time to check out my bike and give me a fair and detailed assessment of what needed replacing and what could be fixed or just simply adjusted. Their great demeanor and helpful attitude has made me a customer for life. Great job guys :-)

Steve helped me cut a u lock off my bike for half the price compared to what the other iv bike…read morestore quoted me. He was also honest in advising me when I asked about selling my bike. Kind guy and respectable business!

Steve was great. I brought in bike parts new, I'd inadvertently purchased and he quickly made me a…read morefair offer. Really respectful guy!

This was a super fun, hassle-free experience on a weekend trip to Santa Barbara. It is tucked away…read morein a semi-industrial part of town, but don't let that fool you. They've got all kinds of different bikes and even guided tours. I was able to walk up and rent a bike in the morning without any problem. You can also make reservations and schedule things in advance. The price was reasonable and the bike was in good condition. They have maps with recommended rides and being Santa Barbara, there are few bad options. However if you do this, I would recommend going north. The e-bike revolution has really opened up so much of the biking world, including places that may have really only been accessible to the most hardcore bikers. With pedal assist, even the most fearsome hills are not that big of a deal for the average rider. I rode about 20 miles on my trip, which seems like a lot but wasn't really since I opted for the most powerful pedal assisted road bike. Of course, getting a simple cruiser is also an option if you just want to enjoy a nice ride. Super fun and, highly recommended. Five stars.

The tour exceeded my expectations. The reason I selected this one is that it went off the beaten…read morepath a bit instead of all the touristy areas. Our guide was extremely knowledgeable in the history of Santa Barbara. Highly recommend. We were the only two on the tour and he asked us where we wanted to go! You will not be disappointed.

Came here to rent an e bike with two kids seats as well as two e-bikes. The guy working there was…read morevery helpful and taught us how to ride it since it was our first time and gave us all helmets which were included in the piece. We rode for four house all over Santa Barbara. Definitely one of my favorite things this trip

Santa Barbara is the place to ride electric bikes. There are nice areas by the ocean to ride, as…read morewell as bike paths on the roads. The weather is perfect this time of the year and the ride is very pleasant, along Cabrillo Blvd. The streets are not that crowded, if you go during the week and the bikes perform well. Costs $25 for an hour, with a $150 security deposit. Service was good. It was my first time here. So I have to go back.

Fixed my bike that another mechanic had messed up. I also got a tune-up that was totally worth it…read more If you have an electric bike, find a place like this that specializes in them.

The repair shop is THE best in town: Talent, professional,…read moreempathetic, hard-working, efficient and reasonably priced! Eddie is an excellent mechanic and a compassionate fellow bike rider.