Called at 7:30pm and asked for a massage for two ppl at 8:30pm, they said they had availability. We…read moreshowed up at 8:25pm, and the woman said they only had one massage therapist. I think the other therapist just started with another client? Unsure what the excuse was, slight language barrier. But she knew we were the ones that called earlier requesting 2massages.

I recently visited the Coz Spa, and my experience was not good. The ambience was nice and…read morefacilities were clean. but unfortunately, the service left much to be desired. I have been going to Korean spas for over 10 years for this treatment. It normally leaves your skin supper soft. The scrub can be from 30-50 minutes and then a hydrating massage for 30 minutes to 45 after. This was my first time doing it at this spa. I called and they said that the scrub is 45 minutes and the massage is the same. For $20 more you can extend the massage for an addition 30 minutes. They also mentioned they have a sauna which is free. I asked for the 2 hour Urban Vacation. It is little over two hours before closing so they did not want to accommodate so I chose the 90 minute Eastern Indulgence (Korean Body Scrub). They asked from payment first, so I paid $130, then they took me to a room and gave me a towel. About 7 minutes later she comes back and took me to the wet room. No robe, no slippers which was odd. We entered the room and it was freezing. I told her it was cold; she ended the scrub after 10 minutes and put me in a cold sauna room. After about 4 minutes it got warm. In about 3 minutes we head to the massage room. The room was nice and warm, but the massage was terrible. I asked for a stronger massage, but it did not get stronger. It was not good. While in the room she complained that business is slow, and she comes from palisade park to work there. After 70-75 minutes in total, she said all done. I told her that she cut it short, she stated that I came in 90 minutes ago. She left and came back with water. She seemed nice and I gave her $50 tip on a $130 massage. She asked for more and told me that $50 is not enough for 90 minutes. I was shocked. I told her the scrub was shortened, the time was shortened as it included the time to pay, her to set up and the sauna. She got nasty and I left. In summary, the cozy Spa offers clean environment. However, the inconsistency in the service from the industry standards and their menu along with lack of gratitude was disappointing to say the least. I would suggest staying clear of this spa. This is not a good business to support.

I have been going there for about 3 years now. It is the most relaxing, calming experience. I took…read moremy daughter today, for a 1 hour foot reflexology appointment. They start by giving you a nice soft blanket, warm foot bath to soak while they massage your head, neck, shoulders, arms and hands. Then comes the warm neck roll, ahhh. Then the chair reclines and they massage your calves and feet, ending with hot stones. We always leave feeling relaxed and refreshed. You got to try it.

Great place and wonderful management. Derek was amazing! I can't wait to go back to get a massage.read more

I had a wonderful experience here. The facility is welcoming and clean. Lorna was incredibly kind…read moreand thoughtful, and made me feel very comfortable as a newly-postpartum client. Highly recommended. Thank you!

I had a wonderful facial and massage. Tania was completely professionsl and my skin never looked…read morebetter. The masssge was fantastic. Can't wait to go back!

We've been putting off a Groupon coupon we finally came and had the pleasure of xixi and tom…read moreattending us and it was worth it. Plan on coming back soon !

The head treatment is worthless. You would do better to go a shampoo at a hair salon and tip extra…read morefor a bit more time. None of it fit the description.

I have not had a massage in many years because of medical problems I have had starting at 70 years…read moreold. Yesterday I went back to the Li Health Foot Spa in Closter, NJ and had a full body massage for one hour. The price went up along with all other prices. The massage table was upscale with very soft leg cushions that were very relaxing. The female masseuse was great and used medium pressure witch I like and targeted the shoulders, upper and lower back, glutes and legs. It was a wonderful experience releasing lots of tension and knots. I was so happy I went back and will continue to have massages in the future on a regular basis at this establishment.

I had my first massage here yesterday, based on an acquaintance's recommendation. The space is…read moresimple and resembles every other $50-ish range/1-hour body massage establishment operated in the county, but for around the same price I will absolutely go out of my way to get my massages here. While the space has the standard no-frills vibe, the first thing I noticed was that the owners here have made sure to line the massage tables with plush, heated bedding and very soft leg cushions that immediately relaxed me - something I haven't seen in any of the other businesses. More importantly, the female masseuse I had was great! I like a lot of pressure and she definitely brought that; she also properly targeted the common shoulder, upper and lower back, and even glutes & leg areas where I think the majority of people experience lots of tension and knots (and I really felt it), whereas I feel like at other places the masseuses just mechanically work through whatever routine they're taught without any thought, and totally miss the spots I need addressed. I know I need more than 1 session to undo all of my built-up aches and pains, but this first massage really feels like it made a difference!

The massages are excellent. Price is great! They don't speak English and they do change staff often.read more

Fantastic. Finally found a gem for a great massage. Very comfortable, peaceful ambience. Jessica…read morehas the magic touch. No excessive elbows in the back. No painful digging. Just perfectly paced movements that will relax you completely. I was absolute butter when she finished. I slept like a rock afterwards. I highly recommend that you stop in and see Jessica and Wendy.

I was having a bad day. Everything was great. I have a bad back and she was awesome at the massage.read more

I purchased a Groupon for microblading here. I read some positive reviews about this place and made…read morethe very wrong assumption that because it was in Ridgewood I was "safe." After two hours of microblading, I sat up and looked in the mirror; I was in total shock. Not only were my brows two completely different shapes, they were different heights. I looked crazy - My face looked completely lopsided. The woman who did it acted like it was no problem to fix. I laid down, trying to be calm and trust that it would be okay. 45 minutes after the allotted two hour time, I look at my reflection again... She went over the area she messed up on using a flesh tone that didn't even match my skin. Not to mention - the shape was still insanely off. She kept saying "I'm so sorry; I worked so hard. I'm so sorry." I was sick to my stomach leaving that afternoon. I left crying and the woman at the checkout barely looked at me. Come to find out she was the owner. I got my composure and took pictures of the work- sending it to as many places as I could, looking for advice. Almost all of them said that they couldn't help me- the work was so bad, it couldn't be corrected. I called my hair stylist and booked her right away the next day. I came in wearing my hat but one brow came down so low you could still see it! All the girls at the salon tried to console me - they were all shocked at how this could happen from a "professional." I left with heavy full bangs to cover them up. I did not want that haircut, but it was the best option I had. Finally, I got an email back from a woman who said she could help and that the only way to do that was tattoo laser removal. I have gone for one of the three sessions so far. They are $300 a piece. Aside from the expense, the removal is painful and it is going to take months to get back to myself. Exclusive Day Spa was absolutely abysmal when it came to rectifying the situation. They told me, "call back in a week," because the woman who gave the service was on vacation. They took days to get back to me, and when I sent pictures the owner told me she couldn't tell what the work looked like from them and that I had to come in in person. The salon was an hour drive and coordinating with her was a pain too. When I did come in, she had such an attitude. She barely looked at the botched job, never apologized, and acted like I was bothering her. She told me to sit and wait 15 minutes to see that woman who messed me up. She must have been screwing someone else's face up. I sat there livid. Finally she said- "Let me see it again if you don't want to wait." I showed her. Again. She then said, "Call Groupon. I can't refund you, they have to." I just stormed out. I drove all the way down there for that? Ridiculous. I got in touch with Groupon right away. At first they weren't going to refund me, but I pressed because it just wasn't right. Finally, they agreed to a refund and escalated the situation to avoid future issues for their customers. I am not one to leave a bad review. If Exclusive Day Spa had even worked with me I might not have... but they should not be providing this service as they are clearly unqualified. This is a serious thing to get wrong and it has caused me serious self-esteem issues. I feel stupid for even messing with my face and for going to this place to begin with. Lesson learned. Avoid this service here at all costs.

Always hesitant with Living Social & Groupon deals, but this was the best one I ever bought! The…read moreprofessionalism, cleanliness & efficiency is impressive. Simone certainly knows her anatomy & her pressure was great. I'm VERY picky & usually disappointed when I receive massages because some MTs are more concerned with working the entire body within their allotted time instead of providing an effective massage. This was a superior experience & I'm so pleased!