First a big thank you to Lovelace case management for getting me in here. I am 66 AND worked in…read morehealthcare admin last position as a division CFO for a company called Continental Rehab Systems which merged with Healthsouth. I am probably one of the most sympathetic people to the difficulties of the industry. After a broken femur in my hip I was transferred from Lovelace to Advanced. First note was started by Physical Therapists. And is a beautiful facility which is saying a lot because in my last job we opened 3 new facilities in different western states. So I have seen new facilities and have also seen SNF's aka skilled nursing facilities. There is a reason Ron Bell the "attorney" always talks about them The staff is really good specially the therapists, OT's and PT's. Kind knowledgeable and they listen. The nursing staff is mostly good and especially the day nurses. As with ANY hospital the doc may have one opinion, the nurses another, the therapists another and the PA's and NP's another. This is called healthcare and it is just getting worse with all the government issues. I pray they are not too adversely affected by the inevitable government cuts. Also you HAVE to advocate for yourself and your loved ones if it is them who are here. Believe it or not docs and clinical staff are human. And unless YOU (like me) are the patient you truly have no idea what the patient is feeling and going through. I have been very verbal about my concerns and there have been issues but the staff listened. Did they always agree, no. Were we able to come to mutually acceptable conclusions, pretty much every situation. If you sit back and bitch quietly it only affects your mental health. And note I have a mother in law who does this at the facility she is at in CA. If you don't like the current healthcare situation (don't even get me started on Optum) read, talk to your NM reps, read about what is going on with the government and best go into the industry. Albuquerque is woefully understaffed. At every facility. Compared to when I was in healthcare the demands and hours are much crazier. So unless you speak up don't complain. I am still at facility and am very happy to be here. Will update post discharge.

My grandmother was recovering from broken ribs and needed assistance getting out of bed to…read morebathroom. They left her for 2 hours on two separate occasions. She made a mess of her self. Also they didn't give her pain medications for 8 hours when she needed it. I worked here as an LPN 12 years ago. I wouldn't recommend. I was very disappointed when I worked there at their patient safety standards. And now I'm even more so. The facility looks very nice and home-y. But I remember the med carts always missing the medications some patients needed. And techs I worked with were not great at that time. Patients had a lot of neglect. They need more techs or nurses there. Too cheap to hire more? As an RN of 14 years with an advanced practice degree I am extremely extremely dissatisfied with the company's inability to prioritize patient safety.

Friendly staff and quick service oncetaken back. Came in knowing I had a UTI and the…read morereceptionistlet me give a sample before being fully processed. Only reason for 4 instead of 5 is that no one told me it was delayed opening because of winter weather. That is a failing of corporate and their call center not knowing about the delayed opening.

Called the Menaul location at 7:30pm today 12/26 to verify if they were still open, what time and…read moreif they accepted Medicare. We were informed that they were open until 8pm and did accept Medicare. We arrived at 740. Once we arrived, we were informed by their front desk they stopped talking walk ins at 12pm that day. They stated they were informed by their manager to no longer take walk ins. This should've been communicated when we called 10 minutes earlier. This clinic is living up to their 1.5 star rating. Would recommend more transparency via clinics name, receptionist and the website if you're no longer providing urgent care services for walk ins at certain times.

It was my first experience at any Concentra urgent care. I had to go in for a DOT medical test. It…read morewas a walk in. There were a few people ahead of me but my turn came fairly quickly. The nurse who attended to me , was very courteous with a sense of humor. The facility seemed to be well organized and equipped. The tests were done efficiently and professionally. The provider who saw me was extremely knowledgeable and helpful. Altogether I came out positively satisfied.

My dispatcher hit me while I was headed to PA from AZ. She said that I needed to get my D.O.T cert…read morerenewed at least two weeks before it expired. I found this location by calling the National Registry and it was 20mins from me. I was a walk-in and was in and out under 40mins. The front dest was great and professional. Micheal was great and hilarious. The Dr. Stien was very informative and professional. I would definitely used them again. G. Johnson

I was a little skeptical goin into an ED clinic for hair transplant information but wow what a…read moregreat experience. The staff is friendly and knowledgeable. I was treated like royalty and the difficult questions I had were immediately answered well and truthfully. I've been to all the clinics in Albuquerque and this one stands out the most. The price point was unbelievable! I will be going here for my new hairline this winter. I couldn't ask for a better experience.

I was having issues with being tired all the time, and not really seeing results at the gym like I…read morethought I should be. I came in, got tested, and put on a program. I saw results immediately, and I am still seeing those results, and benefitting from the energy gains as well. Michael Rivera has been very helpful along the way. He answers all of my questions and will randomly reach out to me to make sure everything is going great! Thanks guys!

The wait time is always floppy floppy. Like could be waiting a few minutes to hours. Just depending…read moreif the everyone has their sh!t together. Even if you reserve a spot online doesn't matter you will wait. And the front desk people allllwwaaaayyyssss are rude. Always. Doesn't matter who it is they are just rude. I don't know why. But the doctors are always great and nice and make you feel better. So in my opinion worth the rudeness and wait time. Better than waiting weeks or months to get into a primary for something that's need to be dealt with now. But make sure you've cleared your schedule cause oh boy it's a task.

SAVE YOUR TIME AND HEALTH! Don't bother going here. I made an early appointment. When I got in to…read morecheck in there was only 3 people ahead of me. They said the system was down and couldn't get me checked in. However, they were able to get other appointments checked in and seen ahead of me. When I brought up the long wait I was told I had to go somewhere else they were not able to check me in. Directly after I watched them check in 4 other people after I arrived. My appointment was scheduled for 8:30 and they sent me away at 10:45. Was not see at all. They did nothing for me but waste my time while exposing me to others sickness. Came to Duke City Urgent Care. They were professional, courteous, and able to get me see within 30 minutes of arriving without an appointment. PLEASE DON'T WASTE YOUR TIME COMING HERE! They had no care for the inconvenience this caused or my health. I would give them no starts if possible!

I strongly do not recommend taking your kids here for care. My son is 5 years old, and I have been…read morebringing him here since he was born. His primary care doctor is Laura Abeyta at the Golf Course location. We have never had complaints regarding Dr. Abeyta, but after what recently happened to my son, it is not hard not to question the whole practice. On July 10th I took my son to the Holly location around 8:45pm; as he was having symptoms of diarrhea and vomiting. The provider he saw at the time was Rebecca Webb. I had given my son pain medication prior to the appointment so he seemed okay so only a physical exam was given but no further testing was done nor medication prescribed or recommended. The provider stated it could just be a stomach bug as something is going around, so we then proceeded to go home. My son and I were going to be traveling the next day so I was very persistent with letting them know we would be traveling, and I was scared my son would get worse on the way. The following morning my son woke up with a fever and had exploding diarrhea, I then called After Hour Pediatrics back to let them know my son's symptoms had worsened and I asked if they recommend, I take him in to be seen again? They stated he would be okay to just "let him go through it". I listened to them. I trusted them. As my son and I are traveling he is not doing good. We were traveling to Juarez and as soon as we made it in, I took him to a doctor, and they stated he was not well and needed to be taken to the hospital asap... We immediately crossed over to El Paso and took my son to the El Paso Children's Hospital Emergency room where he was immediately checked in and properly checked, come to find out that he had appendicitis (inflammation of the appendix, if ruptured you can die or cause complications). Unfortunately, my son's appendix did rupture which caused him to have more complications during his recovery. During recovery he absorbed an ileus (where your small intestine becomes paralyzed causing bowel obstruction). My son had to have 2 back-to-back surgeries; he was in ICU for 3 days... He was hospitalized for 10 days. Thankfully to God, powerful prayers from family and friends, and the amazing El Paso Children's Hospital Pediatric team my son is healthy and alive. I just wanted to share my story because my son could have died... I do not want any other parent or kid to go through what we went through... Had I not taken the extra step he would not be here. I put trust in After Hour Pediatrics and they let my son and I down. I am very disappointed with the way my son was not properly attended here. We will not be returning to any After Hour Pediatrics, although it may not have been all the providers fault but my son has had complications of constipation since he was a newborn, I never thought anything of it but now with finding out what my son had, could this have been prevented had Dr. Abeyta done more throughout testing during the constipation visits and maybe would have had the surgery done sooner? and the provider he saw that night, seemed like she wanted to go home as she did no testing, no labs, no ultrasounds and no medications were given, nothing was done besides an annual physical exam, if that, then the following morning another provider basically was trying to get me off the phone and did not properly advise me. It seems like the whole practice could learn something from this. Regardless I feel like this could have been prevented by After Hour Pediatrics had they properly diagnosed my son. Please never stop trusting your own gut and always stay fighting for your kid, be their advocate.

I took my daughter to get checked for earache six times and all these doctors are incompetent. Bad…read morecare. They are reusing​ disposable medical devices. They discriminate against children. Good riddance.

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

So I changed my employer last year and had been postponing the need to switch my employer's…read morehealthcare insurance until the inevitable. You see, healthcare is such a stressful area to navigate in the US, so I did all I could until I had to make a chance to my new employers healthcare. One of the things that changed was..my oh-so- lovely Blue Cross Blue Shield forced me to find a cheaper place to get my routine medical procedures done..and that was when I randomly picked Coram out of all the 4 possible choices of places I could pick from. So, honestly, I was a little anxious about the quality of the care, procedure and ease of scheduling (since we all know how bad the state of healthcare sadly is in NM). Well, turned out...I loved having Coram as my new healthcare procedure provider. They were fast, clear and super communicative with me on the processes. I was slightly worried about the delay in getting things scheduled..but Coram pulled everything through from getting all the paperwork and insurance authorization done..to actually scheduling and performing the procedure for me all within just 2 weeks timeframe! So amazing! All the staff I interacted with from my case officer to my pharmacist and a nurse..they were all so kind, friendly and wonderful. I was actually amazed this good quality of care was actually still out there available in ABQ. The place is small but very caring and has all the things one needs. My actual procedures were actually completed quicker than the usual time that it would take at a major hospital because there were less hoops to jump through...and it was pretty much a 1:1 procedures/lovely chats with such a caring nurse Deloris throughout my appointment time there! I definitely would choose to continue getting specialized procedures and care done at Coram again. P.S. they are a CVS subsidiary company, so another bonus is potentially their reach and network of care to potentially continue your care if you ever move out of state.

I am receiving my TPN infusion via Coram and I love the staff there! It is hella confusing to get…read moreeverything coordinated between doctors, labs, etc to get things set up but Coram has stayed with me every step of the way. Most importantly, Brian and Brenda made me feel as if my care and treatment was as important to them as it is to me and my family! It is so refreshing to have healthcare staff that actually is on top of guiding me through this without me having to constantly harass them about getting stuff done. Brian even gave me his cell number and told me to text day or night if I needed help. He's probably already regretting that but we have made an efficient team! For once, I feel like I'm in good hands. And for someone who is extremely medically fragile in the middle of a pandemic, that means everything!

Friendly helpful staff all of them and they make me feel comfortable every time I go I'm glad I…read morecame here

From the owner: Accident and Injury Clinic of Albuquerque provides emergency care to the Albuquerque, NM area.read more

I can't say enough good things about My experience here!!!…read moreThey are so knowledgeable and helpful. They really care about your well-being! Very personable and professional!! They all work as a team which is wonderful in this day and age. If you have an ache , pain or something out of line they have several remedies to get you back on the right track.

Usually when I go here I go in the late afternoon when I have nothing planned afterwards. The one…read moretime I did have something planned, the staff communicated among themselves very efficiently and I was able to make my later appointment. Much appreciated.