This was a terrible experience. The project was delayed multiple times. It was quoted as a 2 week project that took over 5 weeks. All communication was initiated by me. There were 4 days that we were told someone would be arriving to work, and no one showed up. No message at all. The painting work was sub contracted to another company that did not do a good job. They left paint marks on my floor and walls. The owner was asking me to pay final payments before the work was completed. After the work was completed, 3 weeks later than promised, I got a revised invoice which included almost 10% additional cost in change orders. All was for work that should have been included based on the quote. I did give 2 stars, because the quality issues from the subcontracted painters were addressed. The final quality was acceptable, but it was a HUGE headache and a ton of effort for me to manage the project that I was paying someone else to manage. read more

Worked directly with Michael on a commercial building painting project with minor fire damage. He helped communicate with our insurance to make sure there were questions about what would be covered. He possessed a wealth of knowledge in dealing with these situations. Couldnt have been happier with the final outcome and ease to work with. read more

Here are photos of our home painted by Infinity Pro 5 months ago along with AI's idea of what went wrong (spoiler alert - THEM). Far more than this went wrong. First - a ONE STAR company was subcontracted to do the job which we had absolutely no idea would happen. This person actually relieved himself (#2) in our neighbor's yard in broad daylight while my neighbor was drinking her coffee watching. I have screen shots in which this behavior was admitted to. The guy brought toilet paper from his truck and put it back in his truck. Imagine picking up the phone and your neighbor sounding distressed and asking "is something wrong?" and she says "yes" and proceeds to tell you this. Michael from Infinity Pro told her and us repeatedly and in writing he would bring a gift card for her. Never happened. Back to the one star company subcontracting - imagine my surprise when I see my very own house on a popular app having been painted by another company. Subsequently this guy texted me and I confirmed that the job was subcontracted. We paid for two coats. The prior color is still visible in many, many places and it is clear and obvious only one coat was used. They did not caulk properly if at all. They left paint on the windows. They left cigarette butts on our landscaping. They finished FAR later than planned despite pristine weather (all of which I have documented). They also removed our garage pin pad and took it on a joy ride for a few days and told me they didn't have it before finally returning it. We had no way to get into the house without it. Check out our front door. They didn't paint the inside trim white and left it but they DID paint the door with it shut... navy blue... so it has a line around it... also they got navy paint all over.Michael then badgered us relentlessly for payment despite the fact the job wasn't done properly and what we actually paid for didn't happen. He used a lot of AI to send me senseless messages. This guy is a total nightmare to work with and nearly 10k later, here's the finished product (and it is like this all around the house...). I'm sure he will respond. I'm 0% concerned about being sued for libel or slander because I can back up 100% of my statements. This guy is a con artist. read more

When we first contacted infinity pro- the owner was quick to respond and schedule time for a walk through. He was very responsive regarding any questions we had. Price was reasonable compared to other quotes. We decided to hire the company based on the responsiveness and discussion regarding professionalism, attention to detail and cleanliness. Work was to include: replacement of part of subfloor, build out of one wall (including a dog station at no additional charge) dry wall repair in kitchen and basement (texture and paint those effected areas), hanging cabinets and additional interior paint outside of original quote. Unfortunately the process from there did not go as smooth. Signed contract in May with a project start date in June. Mid-June another walk through was requested and at that time we were told the project was delayed by 3 weeks due to other projects that were on going. Next start date didn't happen due to another delay. We agreed on another start date and time frame so that the next steps could be scheduled with other contractors (electrician, counters, etc.). We agreed that the completion date would be 7/17- allowing 2 weeks for the work to be done. Basement work begun on 6/28 (drywall replacement)- turns out they did not bring the items needed to quarantine the work area and also needed to use my drop cloths as they didn't bring their own. Cost of quarantine was included in cost as well as a separate line for clean up. The same worker returned the next day to sand- again no quarantine. At the end of the day the drywaller indicated that Michael would return the next day to texture/finish. I left Michael a voicemail regarding the mess (they also had gotten mud on the carpet and other areas, left trash and use our personal vacuum to attempt at vacuuming up pieces of drywall). I received a text back that nobody was coming Friday... I followed up with Michael on July 5th and was told there was a family emergency and he needed to take a week off (no workers were available to come and work during this time). After a lot of follow up on our part, work started on the 24th upstairs. Michael did clear the basement when he arrived. Unfortunately the rest of the time work was being done there was no punctuality or communication about delays unless we reached out to him. He also informed us that he would not have time/ability to hang the cabinets and would credit us. At this time we also decided we would have someone else handle the painting as we were very behind schedule. We ended up agreeing the drywall would be done (upstairs) including the texturing. We would have someone else do all painting, hang cabinets. On the last day of work Michael indicated he wouldn't be able to have the basement ceiling textured and was unsure when he'd be able to get it done. We agreed we would hire someone else to complete that as well. We understand personal situations happen and there is a labor shortages in a lot of industries, however proactive communication could have prevented a lot of frustration on our side. It is fortunate I work from home and it did not effect a work schedule- If that wasn't the case this would have been a much bigger problem. My husband stayed home on one of the final days of work- talked to Michael to ensure the work would be corrected/finished by the weeks end. Work was completed on August 8. In the end most of the work was well done, however we wouldn't use this company again due to the lack of communication and reliability. Added Screenshot of the text recieved after a review was left. read more

InfinityPro Painting and Constuction - text received after review was left. - Painters Near Me