Tooth factory and not a good one. Office understaffed - billings are different from other dentists…read moreand the upsells are ridiculous + bad attitudes from the dentists.

Through this company I can get dental insurance. They are really friendly and explain everything…read morethey are going to do. They listen!

I have been a patient of Dr. Sim for over 25 years, in the past 2 years it seems that the office…read morewon't address my concerns. I've been trying to get a service done on a tooth that they have examined but act as though they haven't . They keep trying to give me services that are not my primary concern. They have certainly lost their personal touch. Money, not patient care or satisfaction seems to be their motivation.

Had a tooth pulled by Dr Sims OVER two years ago and my tongue is STILL numb! I went back a few…read moretimes to let the Dr. know he just kept telling me it will take 3 month, then 6 months then up to 8months finally he said it could take up to two years for my tongue to feel normal again. Which is such nonsense .Needless to say my tongue is still numb going into year 3. All this because of over 10 shots to "numb" the area. This is just blantan carelessness and lies. Beware! Not to mention all the time and money I spent for this botched and traumatizing experience and the lack of taking accountability for his mistakes makes matters worse!

Dr. Kmak at Associated Dentists of NW Indiana did a terrible job on my crown, caused my a ton of…read morepain, and generally was the worst dental/medical experience I've ever had. Here's the audit trail of events and an attached picture of their handiwork. 12/15/2015 - NW Dentist - initial visit - Dr. Kmak only looked in mouth for approx 20 seconds. 12/29/2015 - Crown prep, over 30 minutes late seeing me, felt ton of pain, only worked for five minutes or slightly less, left assistant to do bite check and sealant around temp. crown 12/30/2015, 8:30am approx - called in first part of day to complain about swelling mouth from sealant on my gums and get appointment scheduled. 12/30/2015, 12:50pm approx - mouth getting worse, called to see if they could see me any earlier at any time as swelling and pain was increasing; was told dentist not available, asked to see anyone, told no dentists were available all were gone on vacation, go to ER if needed 01/05/2016 - Dr. Kmak (dentist) at NW Dentist to get broken temporary fixed. He looked at it. I had to prod him with the fact that my four-day holiday weekend was spent in pain before I got a mumbled "sorry" and no further accountability taken. He left room after approximately 20-30 second exam and left assistant to re-seal tooth. 01/05/2016 - spoke with office manager at NW Dental about my concern. She offered to have me see a different dentist; I said no. She negociated $150 write-off on my remaining fees. In effect I spent approximately $800 to feel a ton of pain, be treated poorly, and walk away to another dentist (who is awesome!). I did get the crown to take with me and it fit. And the tooth preparation was good enough for me new dentist. So, visit this office after making your own assessment, but there is a better place out there.

Awful establishment! Should be shut down. Mindy the office manager is always screaming and slamming…read moredoors. She should not work with people, other staff was incompetent too. Never coming back, surprised they are still In business at this rate

This practice has been fantastic. Been going here for several years and never had any issues. Since…read moreDr Richter retired, the new dentist is also first rate! Also everyone working there is friendly and kind.

Let me first say that I struggle with posting this review because Dr. Richter is the best dentist…read moreI've ever had. The office staff are always polite and professional. I was getting on the transplant list for a kidney but I needed dental clearance. I contacted a charity called Donated Dental who told me that Dr. Richter will be donating his services. I was blessed that I got free dentures and my teeth pulled. He even found a surgeon to donate his time to remove the one he couldn't. I saw him maybe 5 times for fittings. A year later I received a call from the dentist office saying that they received paperwork for another transplant clearance. I still didn't have medical or dental insurance with my job because I had not paid my first copay. When they called me I assumed that it was under Donated Dental. A couple of day after the transplant clearance I went in for a fitting. When it was over they handed me a bill for almost 7 hundred dollars. I'm on disability and they knew I went through donated dental for help. I dont know why when they called that they didn't let know this was out of pocket The lady who is very nice made me a little intimidated. I tried to explain but she just stared and said nothing. I went into my wallet to give my dental card and prayed it went through. Later that day I got a call saying it wasn't valid. If I had the money I would have paid them because they are so nice. 6 months later I was in court with a lawsuit demanding money. I had my wages garnished but for $1,200. I dont understand how a great thing could go so wrong. I wanted to do something nice for him but couldn't afford it. I instead i wrote a letter to the newspaper who published it. In the letter I thanked him and his staff and the service I would like to think that was a communication disconnect. I thought anything dealing with my transplant was through Donated Dental. First time being sued. I'm not upset but I am disappointed. I dont get it. They knew my situation and still sued. I work part-time and with this pandemic found it hard to keep my head above water. No hard feelings. Being garnished on a part-time job is rough. I would have fought it but between dialysis and working I couldn't defend myself. I hope he reads this and know I never meant to stiff him. I'm not that type of person. Again thanks you Richter Dental. I noticed that they responded to all if the reviews except mine. The reason why is that I totally told the truth and no one will address why they did this to me. I contacted Donated Dental who tried to help me get my money back but wasn't able to because they are the go between. They did look at the paperwork I sent them and saw clear as day that on the sheet for liability, I wrote donated dental. They did encourage me to seek restitution through a Civil suit. Donated Dental says that at no time was i supposed to pay for anything. I would like a response telling me why I was sued and garnished for a service that was supposed to be through charity. 1

Truly a great experience. As someone who suffers from an extreme phobia of teeth and a profound…read moredislike of the dentist with a fair amount of anxiety, I'm glad I did my research for this place before I went. The team here at Tiger is one of very rare quality. From every question and concern, down to my own comfort level, they were amazing. Went in for an emergency visit due to a broken tooth, after a complete comprehensive and thorough exam, a care plan and "schedule" was devised that matched my needs and the recommendations of the dentist. Dr. B is awesome and super understanding. If you're ever felt embarrassed or felt like you're been judged at the dentist...I promise you, the ENTIRE staff here can at least give you a new outlook that will have you go back for more. My partner and I plan on returning for many years to come. Thank you Dr. B and team!

Love this place! The doctor and Tracie are so nice and helpful. I never have to wait they are…read morealways on time for my appointments. Willing to work with me financially, and very good at explaining procedures, and processes when it comes to my teeth. They know how my insurance works better than me. Highly recommend!

I have been a patient of Dr. Kang's for a few months and was referred to her from an oral surgeon…read morewhom I used to work for in the area and I am absolutely thrilled with the practice. Doctor is very thorough with her exam and detailed with any work that needs to be performed and why. She prioritized issues and her staff is amazing. Tracie provided a very detailed plan of services and cost associated with service, so no surprises at time of payment. Doctor, Tracie and the rest of the staff do a wonderful job to inform, educate and make you feel as relaxed as possible (while at the dentist). I am beyond pleased with the work Dr. Kang has performed and highly recommend this practice. Hours and scheduling are very accommodating.

This was my 1st visit. It's always nerve wracking to see if it's going to be a good fit. Not to…read moreworry here! What an amazing staff! From reception, to my hygienist, to Dr. Royer herself. I felt like I was just added to a new family! Dental care can be scary. Nothing to worry about here. Everyone was friendly and caring. So grateful to have found a new dentist!

The Zoom Whitening was AMAZING! Stacy is so gentle and accommodating! I'm so happy to have found…read moresuch a great practice as Dr. Susan Royer!

Have been a patient since 2013. the only place i trust. They treated me with care and I am in the…read moremedical field. They gave me the prices upfront and i have anxiety

I came in and was asked for my informatio immediately, however still sat there for 2 and a half…read morehours. After one hour they told me they couldn't find my insurance did I have another one. So I gave them my mother's insurance since I'm on her policy. After they asked me to email them my I.D and my insurance number, another hour passed and they asked me for my mother's birthday and social saying they couldn't find hers either. They even got mad when I left and asked for my information back!! Whilst whilst sitting I overheard multiple customer complaints. This is my first time coming and I am very disappointed!!!z

While going to the dentist may not seem like the best experience, Dr. Min's office goes above and…read morebeyond to make their patients feel at ease. They observe all of the COVID protocols and I felt safe throughout my entire visit. They are always friendly, pleasant and gentle with their patients. I had my teeth cleaned by LaShawn and she was lovely and made me comfortable throughout my appointment. Dr. Min was efficient and knowledgeable and explained everything during his exam. I would recommend this office to anyone looking for a new dentist!

This dentist is as knowledgeable as they come. He is very informative of what should be done to…read moreinsure your mouth stays in healthy condition. Mandy did my cleaning and was absolutely amazing, I have never had such a gentle and thorough cleaning. This will be my dentist for the foreseeable future. Thanks guys for such a professional experience.

My dentist just merged with this practice and I had my first appt there today. This office is top…read moreof the line in tech and I was super impressed with the state of the art equipment. It was great seeing my dentist office people there still today, I've been with them my whole entire life, but the other staff members from the other practice were super nice when I walked in. Even though it's a lot of changes to take in since they'd always had their other office, it was a really pleasant first new experience at this new location.

I had a broken tooth. It hurt so bad. My face was swollen. The dentist did something no other…read moredentist would have done. This guy is awesome. Let me tell you , I will never go anywhere else. I am a single dad with 3 small kids and what he did is beyond words. I cannot thank him enough. I have a lot more faith in humanity let's just say.