Heritage Oaks was a life changing experience for me and I wish I could stay in the branches partial…read morehospitalization program for longer. I'd like to start off by acknowledging some of the staff that made the experience so special. Stan, the psychologist that lead my group is an expert in the material and taught it in a way that I'll never forget this information. He's funny and caring and restored my faith in humanity (not even joking) because when I had walked in that room, I was sure all humans were bad. Kathleen, she has the most kind and gentle soul. She made me feel seen and heard. We loved having her when Stan was out. Douglas, he was hilarious and brought a good sense of humor to the classes. I was sad he had gone back to Roseville. Gayle, a kind and caring nurse. She made me feel listened to and also validated. Tatiana, taught me stuff about the brain I'll never forget with such a passion too. The rest of the staff 10/10. I love all of you guys!! Now for the content. It's easy to understand and even though the PHP program is short, I managed to have this stuff hammered into my head quickly. I loved the workbook and the excessive (but helpful) packets! I appreciated that there is freedom to keep your belongings and go on walks on your breaks. The one thing I would change is there being two stalls in the bathroom instead of one, but that is beyond the control of the program workers and is a building owner issue. I felt so connected to the people in my group in just 10 short days. I cried on my last day multiple times because I wasn't ready to say goodbye to them. In fact, I didn't ever want to. These are my humans. We were treated with so much respect and kindness that sharing deep traumas and emotions was easy. Thank you Heritage Oaks for changing my life. I wish I could have stayed longer and if I hit my max out of pocket this year, this will be the first place I run back to for a refresher. If you're looking for a DBT/CBT skills program, this is the place!

I want to recognize several incredible staff members at Heritage Oaks who made a genuine difference…read moreduring a very difficult time in my life. Most importantly, MHT Ruth. Ruth has such a grounded perspective on life and a natural ability to lead with both strength and compassion. She was a calming voice when so many of us were dealing with anxiety and other struggles. I still do not understand how she could work back-to-back shifts and continue showing up with that level of patience and care, but she did. She paid attention to every patient and somehow knew when someone needed reassurance, guidance, or simply a steady presence. She is a beautiful soul and an exceptional MHT. MHT Diane was incredibly kind, attentive, and supportive. Her warmth mattered, especially on the difficult days. Nurse Kristine was one of the most empathetic nurses I encountered. She genuinely cared about how her patients were feeling, not simply what needed to be checked off for the day. And Nurse Naz -- I will forever remember Naz. Naz's attitude was basically: get well, take your meds, we have things to do. Naz could be responsible for what felt like half the unit and somehow stay completely on top of everything. I genuinely do not remember Naz ever forgetting a medication request. They even stepped outside the usual nursing role at times to help with things like taking us to lunch when the MHTs were busy. Naz personally discharged me, which made that moment especially meaningful. And yes, I absolutely noticed the fashionable outfits. Whenever Naz came back on shift and said, "Allie, I'm your nurse," there was a tiny internal squeal of excitement because I knew I was in good hands. Social Work Intern Kim was also wonderful. She was thoughtful, encouraging, kind, and inspiring. Finding out she was working toward a second master's degree made me admire her even more. Somebody hire Kim already. And I especially want to recognize floating Nurse Marina. The level of compassion she brought onto the unit was extraordinary. Marina was BUSY, and somehow she never made patients feel as though she was too busy for them. She listened. She noticed what people needed. She showed up. She cared for every patient with patience and empathy. She is incredibly beautiful on the outside and somehow even more beautiful on the inside. Her willingness to care so deeply meant more to many of us than she probably realizes, and that was remarkable. Inpatient psychiatric care happens during an incredibly vulnerable period in someone's life, and the people caring for you during that time matter. These staff members treated us like human beings and helped make an extremely difficult experience feel safer and more manageable. And for the record, I am VERY happy to be home ‍. I still have dark moments and my brain is absolutely still doing its little nonsense sometimes, but I'm sleeping, taking my medications as prescribed, using my coping skills, and doing the whole "functioning human being" situation. Apparently this is what getting back to normal feels like I'm grateful for everyone who helped me get here, but respectfully, I am NOT trying to earn another stay. Catch me running ‍ deeply grateful, medically compliant, emotionally reflective... and also absolutely not trying to renew the membership ‍ From, Allie 2Wessst

This place is horrible. I was assigned a therapist named Saoirse Ticasuk. The whole time she would…read moresend emojis and act like everything was okay. I told her I needed a time on mondays and tuesdays. She said "lets talk about it in therapy." I told her no im good ill find someone else. Her reply was "ok." I then asked her to please tell her manager Carissa to find someone else for me, her reply was "I am no longer your therapist I can't assist you with that." Really no clean handoff? Wonderful person. I called the clinic haven't heard since. Also Carissa does communicate private information you tell her to other therapists without your consent. I have personally heard this from life practice therapists during sessions so there is nothing to fabricate here. This is highly frowned upon and considered unethical in the therapy world! My thoughts? Go elsewhere! Life Practice will send you a therapist only till the therapist one day dumps you and tells you they can no longer see you because insurance has changed since they have graduated and become full time marriage and family counselor. The response I got from a therapist who did this was "call the clinic and find someone else." Wow. And he told me personally throughout my time with him that I was his favorite client! Unacceptable! Lastly from the same male therapist he personally told me Im not sure how some people at Life Practice even have a license. That tells you everything you need to know!

This is a wonderful facility with so many kind, thoughtful and compassionate clinicians.read more

I have had the great pleasure of meeting Joy but also working with her over the course of 12 weeks…read more Now before I actually get into this review, I want to throw out a few disclaimers...Joy does NOT have a magic wand that will magically make your issues go away. Joy does NOT have the ability to do your work for you and lastly Joy does NOT by any means sell herself short on the services that she provides. Joy, you are an absolute god send. Seriously.... I have been thru various counseling all of my life but that didn't resolve my issues nor did it really give me the tools needed to actually resolve them. So since I had tried that previously and pretty much got the same result, I knew I had to try something different. So, what did I do? I went to my trusty yelp and reached out and received several responses. I had a few phone interviews because I needed to find the right person to help me thru some heavy stuff. I liked Joy right off the bat. You can simply tell by the tone in her voice that she is an angel. I signed up for 6 sessions with Joy...and after my 6th session, I signed up for 6 more. And I threw Joy some crazy challenges (nothing in my life has EVER been easy)....there were issues that she flat out told me she couldn't do anything about (I appreciate the honestly more than you know) and there were some issues where I really feel like I challenged her but guess what? SHE NEVER GAVE UP ON ME. SHE NEVER TOLD ME SHE COULDN'T WITHOUT AN EXPLANATION (again she doesn't have a magic wand). Instead what I received was far far greater than any gift...Joy gave me the tools I needed to see where my deficiencies came from and also gave me some positive insight as to how to fix the behaviors and this is something I now work on EVERY SINGLE DAY and it's made me a better person. So if you feel like you are stuck, and don't know where to go, and you have tried traditional methods (and they haven't really worked) I would seriously urge you to give Joy a call...set up and appointment and more importantly work on your (O&*%(Q*&)%(. Joy, thank you again for everything. I'll be back after tax season and I've already started a list of things to work on when I return to your place...oh and Mr. Meowghee says hello!

Joy is amazing! I didn't realize how quickly I would see results. It was immediate! At the end of…read moreeach session, she sends you the recording for reference and backup for your use when you need backup. I highly recommend Joy!

I have had 2 special kids that had therapy here. Now my grandson also attends therapy here as well…read more The therapists are awesome! The do psych testing when needed and also have a psychiatrist on site. They came to my house for both my older kids for CBT and they are still doing wonderfully after graduating their programs. This place helps answer all your questions about walking the special needs path. I absolutely love them

My son has been receiving services from River Oaks for a while anow and he has had an awesome time…read moreworking with them. He started coming here for behavior problems which his is doing much better and is about to graduate from this program. They do an awesome job :)

My husband and I have made the Sacramento Life Improvement Center a part of our lives. Every week…read morewe go in, get some enlightenment, enjoy the calm and sanity which is sometimes a stark contrast to the world at large right now. Tree is a fantastic cornerstone for this place of refuge and assistance. You are safe with her and her amazing staff. They can guide you to an understanding of life and situations so you always know you have solutions. We love this place!

I really like the Sacramento Life Improvement Center because it's a welcoming place you can go and…read moreget practical help that actually works, and they also have fun events with music and art and lots of good vibes. Tree is awesome so definitely talk to her when you go. You'll be happy you came. I know I'm happy with the results I've had.

I was dismissed after asking to reschedule because of my disability. I was never told before…read morearriving that my appointment was going to take 2 plus hours. Had I been informed in advance I would have planned accordingly. Instead of showing understanding, or offering a reasonable accommodation, the office chose to dismiss me. I tried to explain that my transport was to be here within the hour, but the staff would not budge. The girl went in to Dr. Greer's office and when she came out, she pointed to the door and literally threw us out. I am a 71 year old gentleman with many comorbitities, and still they had no compassion. They basically kicked me out of the office in the extreme heat as I waited for my transport in my wheelchair. My caregiver called them once we got home, and the woman who answered said that the report indicated I was swearing and abusive. I got angry because she threw us out, as anyone would have been upset, given the rudeness and lack of compassion. My caregiver went back to retrieve my 20 page application that I tediously filled out. When she got to their office, she overheard Dr. Greer inviting someone back to his office for a beer. Their lack of communication and respect for patients with disabilities was unacceptable. Based on my experience, I cannot recommend. This raises concerns about how patients with disabilities are treated. Patients deserve clear communication, respect, and equal access to medical care, not to be penalized for requesting accommodations. I have filed a complaint with the appropriate agencies so this experience can be reviewed in its entirety. Interestingly, I believe that a HIPAA violation took place, as it could have been anyone picking up my PPI.

This was the creepiest place. I walked in and it looked like the inside of a trailer home. The girl…read morelooked over her cubicle wall, saw me and ran away. Then the girl in the cubicle behind her looked over her wall and asked if I had an appt. I said yes and she asked me my name. Then they had me go into the "medical" room which felt like an old living room with a medical bench that was messy. I sat in a recliner, the type you would see in somebody's living room. It felt really odd. Both girls acted like they were just people off the street. They started to take my blood pressure and I asked them "is this even a real doctors office? " and the girls looked at me and said yes. I said it doesn't feel real - on top of that they never ONCE asked for my ID or medical card. I kept telling them that this place was so weird and that it didn't feel real, and both girls just kept saying."yeah... it is weird" then finally the one girl gets on her laptop and starts going over my medical notes that I submitted online and she literally just says "how can we help you today? " I was an absolute shock. I have never walked into a. "drs" office where they didn't know what they were going to do with me. I explained to them I have no idea, what does it say in your notes? My doctor referred me to you and you guys are the neurologist so why am I supposed to tell you what to do? And then she just kept asking me. How can we help you today? I was so freaked out this place felt so sketchy, I just ended up leaving. Don't go here!

As my ex-wife and I wanted to find a counselor for our 8 year old son, a friend highly recommended…read moreJennifer Thomas. I was apprehensive at first, but she was able to work with us to help our son feel more comfortable sharing his feelings and gave him the tools to communicate more effectively. In addition, she was able to draw out issues my ex-wife and I still have regarding co-parenting and, in a nonjudgmental way, opened the discussion for us. While I wish I could increase the number of his sessions, Jennifer is diligent and thoughtful in maximizing the time she does spend with us. Counseling isnt a fast or easy process, but Jennifer is kind, respectful, and always willing to make adjustments. If you are looking for someone who will take your concerns seriously, is dedicated to helping you grow, and can tactfully get to the heart of the matter, Jennifer Thomas is an excellent choice.

I found Jennifer Thomas' website while looking for local child experts that could speak to my MOMS…read moreClub group about parenting "strong willed" children. She spoke at one of our group's monthly business meetings and shared many tips and strategies for dealing with children with a strong-willed temperament. I was, personally, very pleased to be able to have a licensed marriage and family therapist share their insights with us as a professional and fellow mother. Her advice was clear and non-judgmental. Having tried several of her suggested strategies with my own strong-willed 5 y.o. I can say that those strategies DO work and have been very helpful in our house. If you are at your wits end with how to cope with your own strong-willed child, Jennifer can help you!

Very knowledgeable and personable doctors and nurse practitioner. Helpful staff and clean facility…read more They got new management and doctors a couple years ago so the reviews from a few years ago are misleading.

This has to be the worst medical clinic I've ever been to. The doctor is great and I thought the NP…read morewas great until she told me she didn't have time to see me because my suicide attempt wasn't important enough between the patients she was seeing. Expect to wait 25 minutes in the waiting room and have an horrible experience with the staff. If they don't have an answer they will hang up on you or give you attitude and make you think it was your fault, even after the practitioner tells you to schedule a phone call and they'll never call.

Helene is truly one of the most extraordinary people -- and professionals -- I have ever had the…read moreprivilege to know. I say this both from my personal experience and from the perspective of someone who works in a related field and understands how rare genuine compassion and true skill can be when combined. Helene embodies both. She is not only caring, but deeply intuitive -- the kind of person who doesn't simply listen to your words, but understands what sits beneath them. She goes above and beyond for those she helps, meeting each person exactly where they are, without judgment or pretense. Her professional background is extensive and her knowledge evident, yet she leads with empathy before expertise -- and that balance is what makes her remarkable. Her office is a reflection of her spirit: calm, grounded, and safe. It is a space where vulnerability feels possible and healing begins quietly, sometimes even before a word is spoken. Helene doesn't just provide support; she helps you find tools, insight, and strength within yourself. She guides you through the hard work of change with patience and clarity. Because of her, I've experienced measurable growth -- in my own self-awareness, in how I handle challenges, and most importantly, in the renewed and healthier relationships I now have with my child and my husband. I will always be grateful for her presence, her wisdom, and the kindness that defines every moment spent in her care. Thank you Helene.

Helene is the best therapist I have had. She supported my…read morehealing from PTSD, childhood trauma with traditional therapy delivered with kindness and top research. And she added hypnotherapy, aroma therapy, EMDR, and somatic feedback. Her 40+ years of experience really show in her professionalism, knowledge and her love and compasssion particularly treating highly charged and difficult events.

Hello I'm Toni, I've been counseling with Carolyn off and on since 2014. I'm so grateful that she's…read morebeen here for me. She trusted me with her cell phone number and because of that I was able to communicate with her in some of my roughest moments in that season of life. She is still here for me If I need her today. Thank you Carolyn for your selfless loving wisdom! I'm Forever grateful!

I tried multiple times to call to schedule with Carolyn. Calling both numbers at her 2 sites and…read moreboth mail boxes were full and I could not leave a message. Would have loved the opportunity to see if she could have helped as I liked her profile on psychology today. Therapists are very difficult to get in touch with I am finding.