The family caregivers are outstanding. My sister in law with dementia was cared for with love and…read morecommunication with family always updated. i highly recommend Faith Home.

I highly recommend Faith Home Assisted Living Facility! My 91 year old mother has been living there…read morefor 2 years and she receives EXCELLENT care at Faith Home. The staff is AWESOME and they see that my mom gets everything she needs and asks for. I visit my mother often and the staff goes above and beyond to see that my mother is cared for. I have complete confidence knowing my mother is getting the care she needs. This is a wonderful family owned and operated business and Rosa, Diana, and Nadia are the BEST!! If you have a loved one needing care, choose Faith Home. You'll be happy you did!

This is such a wonderful place. My wife found this place after long hours, days, of researching…read more This place is a complete change from where she was staying before. The rooms are clean. My wife's grandmother smells nice. There are nurses constantly checking on her and they are very informative. My wife and my Mother in law asked me to sit in with them for a meeting they have every three months. I did not speak much. I just listened to the nurse and the head administrator explain how things were going with her grandmother. Medications she's taking, her progress, etc. I am relieved. My wife had been stressing about finding a good place for her grandmother. So if she's stressed, well all the husbands know, than I'm stressed. Lol. Anyway, this place is full of life. I started to take pictures, but I was not allowed to take pictures of the residents, I was told by a nurse, but they had no problem with me taking pictures of anything else. It was for the protection of the residents, which I totally understand. Good for them, protecting the identity of the residents. Everyone there seems so happy. They even have a beauty salon in the home!!! They have activities and they encourage the residents to do whatever they want. They don't force them, they let them go at there own pace. I am relieved. When I saw grandma sleeping, snoring, lol, I knew everything was going to be alright. Oh and I asked some questions about employment tenure. Almost all of the workers there have been working for the nursing home for 10 years+! That's a great sign, because you don't stay at a job that long if your not happy. Thank you for taking care of our grandmother.

This place is wonderful. It is definitely an older building but the great staff more than makes up…read morefor it. From Administration to Nursing to Maintenance Staff, everyone is helpful and kind. The facility is always clean and a great effort is made to make sure the residents are happy and well cared for. I definitely recommend this facility as it gives you peace of mind knowing your loved one is in great hands.

If you are considering placing a loved one in Landon Ridge's Pathways Memory Care and are unable to…read morebe present every day, there are some important things you should know from our personal experience. My father was a resident in Pathways from October until his passing in May. He was only 63 years old. During his time there, we encountered repeated and deeply concerning issues that other families also experienced. 1. Financial Mismanagement Despite repeated requests, we were never provided invoices during my father's stay. Charges frequently increased without explanation, and management was consistently unresponsive to emails and phone calls. We at one point were told we owe thousands of dollars without ever knowing why. Yet after their audit, it was confirmed that we did overpay by thousands of dollars--yet we still lack full transparency or assurance that all overpayments have been identified and reimbursed. We never figured out what was going on. 2. Medication Misuse and Chemical Restraint We witnessed multiple incidents of medication errors, including staff administering the wrong medications during my father's panic attacks--sometimes giving him medications meant for other residents. Even more alarming, there were repeated reports among families of chemical restraint practices, which are illegal in the state of Texas. We are one of those families. Families were often told their loved ones were "aggressive" and required additional medications or private caregivers--an added, unexpected financial and emotional burden. We were part of a family council where these issues were openly and frequently discussed by multiple parties. 3. Living Conditions The condition of my father's room was unacceptable. Food would be left on the floor, his incontinence accidents were not cleaned up in a timely manner, and the room was consistently dirty with sticky floors, gnats, and flies. This was not an isolated occurrence. We had to clean his room every day. 4. Falls and Neglect Falls often went unnoticed and undocumented. If not for the camera we installed in his room, my father could have remained on the floor for hours after some of his falls. I had to visit at night on multiple occasions to address why he was not dressed, not medicated, or lying on the floor without assistance. 5. COVID-19 Mismanagement During the height of the pandemic, Landon Ridge failed to report COVID-19 cases to the state as mandated. My father, among others, contracted COVID during this time and his health rapidly declined thereafter. Several residents, including ours, suffered serious falls linked to post-COVID complications such as vertigo, and there was no increase in supervision despite known fall risks. 6. Retaliation and Administrative Negligence There is a clear pattern of retaliation from management. Families who raise concerns often report decreased attentiveness to their loved ones' care. In our case, the head of nursing barred our hospice nurse from seeing my father on the very day he was transitioning--reportedly "due to a personal grudge." We were never consulted or informed of this decision, which left us blindsided during an already devastating time. This individual has also been known to expel families from the facility with little or no warning, particularly those who raise concerns or question care practices. Families are advised to have a backup plan if they advocate for their loved ones. Families have reported to us that they were given as little as five hours to vacate. 7. Corporate Indifference When we escalated our concerns to corporate management in Fort Worth, we were dismissed. I was told, with little professionalism, that the reported issues "never happened" and "couldn't happen." Days later, corporate staff arrived at the facility and openly criticized me to other staff members. If you are considering Landon Ridge Pathways for your loved one, please do your due diligence. Many families who experienced similar issues are unable to speak publicly but wish they could. If you would like clarification or more information, I am open to sharing our experience. Families deserve transparency, safety, and respect. We did not receive that at Landon Ridge.

Our 82 year old aunt, who is a widow, recently moved to San Antonio to be near her 91 year old…read morebrother. Initially she selected a one bedroom amazing Landon Ridge Alamo Ranch Assisted Living & Memory Care apartment community. This review focuses on this assisted living facility and its absolutely amazing staff. First off, you will know that you have been blessed or have received amazing good fortune if you meet and work with the Sales & Marketing Director, Ms. Lauren De La Rosa! Ask for her by name if you go visit. Lauren is the kind of person, that just genuinely cares about everyone! She is gifted with the ability to really listen and understand your concerns and needs. Lauren goes well above and beyond all expectations. In example, during our meet and greet conversation I vented a little about several challenges we were having with other entities and organizations related to our aunts new medical challenges. Things which were absolutely not related to Lauren's position at Landon Ridge. Our meeting concluded, and my wife and I left, feeling very happy and grateful to have found Landon Ridge. Lauren shocked us a few hours later, when she called us after her work day, to let us know that she had done some research online related to the unrelated challenges I had mentioned to her earlier! She explained what calls she had made on our behalf and also what resources she had found for us online. She then sent us an organized, easy to understand summary via text. The information which Lauren provided would have taken us days to find ourselves, that is, if we were even able to find it! I can not emphasize enough what an amazing human being Lauren is and what an ASSET TO LANDON RIDGE she is. By the time our aunt moved in, everyone on staff made a genuine effort to go meet her, and to let her know they were always ready to assist her in any way. Our aunt said she needed to have her personal TV and cable system put up, and literally it was done first thing the following morning! The staff made sure to introduce our aunt to the long time residents that liked helping new residents transition into assisted living, and from day one she had lunch buddies, and our aunt was smiling and ecstatic! Tragically the pre-move in medical results have now come in and we have discovered that our aunt has a progressive, condition which will require full time medical services, well beyond any assisted living facilities scope. This is tragic on a physical health basis for our aunt, and also on an emotional basis because she absolutely loves the Landon Ridge community! It is such a special place, that our suggestion, for anyone in the San Antonio area, who is able to choose an assisted living facility, is please go meet Lauren, take a tour through the facility, (it is more like a resort than a facility), stop and chit chat with the residents you see, and you will find that it is absolutely the place to be. The Executive Director of the facility is Madison Parker, and she runs an amazing operation! Every time we visited Landon Ridge, Madison was actively engaging with employees and residents throughout the facility. She is an executive who leads by example, and who is always easily found if you need to speak with her. At one point, I spoke with one of the staff members that distribute medications, and asked her "off the record" if she liked working at Landon Ridge and under Madison. This staff member literally lit up with a giant genuine smile and said she loved working there and that Madison was amazing. I later asked another staff member the same question, and he also immediately lit up and smiled confirming that it is great group to work with. Clearly, Landon Ridge Alamo Ranch Assisted Living & Memory care have made a commitment to amazing resident service, and they invest in quality staff and leadership.

Absolutely deserve to be number . They were very caring and attentive to our 98 year old mom. When…read moreshe needed 24 hour care, we searched many places and Alexandra and her staff were by far the best. We will be forever grateful for their care. They only have six residents at a time and plenty of staff day and night. They definitely exceed expectations. Thank you

Great licensed home. I highly recommend. Owner Alexandria Gheliuc is compassionate, caring,…read moreprofessional and empathetic. She is passionate about providing good care to her residents. Families love her. ALexandria - owner of Pecan Views Senior Care is highly respected and admired in our senior community. If you are looking for someone with experience, great staffing ratios, Great Care, super clean, good food, and compassion - I recommend you see this home. - Laura Daniels, RN

We recently moved our father to this memory care facility. They have been taking excellent care of…read morehim. I am very pleased.

Fantastic community with a staff devoted to helping individuals with memory loss. This was the…read moreperfect size for my grandmother as she does best in smaller group settings. The leadership team made the difficult process easier and helped provide resources for our family as well as GaGa. We feel so comforted with the decision we made.

Hi:) I'm a culinary alumni graduate and my fiancé worked for this place for a day longer than most…read morenew hires according to the "manager". This living facility is serving; breakfast, lunch, and dinner for the members of this community. They don't get to see behind a kitchen they are just served up just like any other restaurant which means that they are to trust the people who feed them THREE times a day. Let me ask you a question. Would you want your high at risk loved one to be put in a facility that uses the WORST selection of fresh ingredients? Or how about bones and cartilage in your enchiladas for someone who has a hard time chewing or swallowing their meals. EVEN THOUGH they are required to be serving "dietary mechanical" Well, that's what this place sees as their standard and how much they care for your family and staff. I'm not a professional on diet planning considering I trained for only a year and a half but I do know that patients want a little more than 2% milk in their potatoes to be "a healthier option". There's lots more healthier options such as the good ol "cauliflower mash" you CAN make food nutritious and taste decent it's what good chefs do. My fiancé and I made my mother a vegan thanksgiving this year for the whole family. Hence I said "whole family" meaning the most important job for thanksgiving (cooking badass food) was done with NO DAIRY NO EGGS NO CHEESE NO BUTTER. And everyone In my family didn't even know. With all this information, My fiancé was treated horribly coming on board to this facility with nothing but pride, bad cooking techniques, dangerous cooking techniques, zero flavor, expected him to remember everyone's specific dietary needs within the first few training days. I was told by my fiancé from the "manager" of this facility that most new hires leave after the first day or so. Now you know why. It's you. It's management. It's the fact you have no dietary training OR management training and if you have it doesn't show. Just because you stay longer somewhere than someone else doesn't mean you can treat them with no respect, kindness, patience or compassion. Hope this finds y'all well:) have a wonderful rest of your day.

I would place my loved one at Changing Seasons, if there was a need. I've been playing my harp…read morethere, twice a month since last summer. The residents are cheerful and appreciative, not because of my talents but because of their care. I have many snapshots of the caregivers and they are wonderful ones--staff who are kind, gentle and helpful both to me and especially their residents. Most importantly, they spend time talking with them. They know their personal stories and recollections. Of course these qualities of respect for the resident do not come naturally for most, but the tone is set by the director, Danielle Wilson. She is out there on the floor interacting with the residents, though her schedule makes many demands on her. She is always planning and trying to build a stimulating environment. Please drop by and visit. Such an important decision as where to achieve the right kind of care for a loved one, is eased by Changing Seasons. Sincerely, Chris Lewis Rio Medina, TX

Such friendly people in in a beautiful independent living community! Beautiful chapel as well.read more

I'm only 43 and I already want to move in. Great facility in a prime location. The staff is very…read morewelcoming and friendly.

Such a warm and welcoming community the second you walk in the door! Ashley the Executive Director…read moreis very knowledgeable and you can tell she loves the residents