Not sure why Yelp shows Inlign being rated so low. Go check out their google reviews, the reviews here just do not accurately represent this place. Inlign Automotive is family run and they treat you like family. They do everything from oil changes, brakes and tires to A/C and engine related repairs. read more

Great experience at Inlign Automotive! The staff was friendly, efficient, and thorough. They worked directly with my vehicle warranty to help reduce my out-of-pocket costs and made the entire process easy and stress-free. Excellent customer service, honest communication, and quality work. Highly recommend! read more

InLign Automotive - Exterior of the building - Tires Near Me - Longwood, Florida

It looks like a great place, very clean, the staff are soooo friendly, but after sinking almost $6k in my vehicle in 2 months, the exact problem they said they fixed happened again. Only to be told it would be another $5k to fix. I got a second opinion and turns out they never fixed what they said they did initially, and what they were telling me was the "new" problem wasnt really the problem at all. which means had I spent that money, a few months later I would have had issues again. I don't trust these guys. ****updated***** - after this review, the GM Dustin and I were back and forth for a while and he ended up refunding a portion of the money I spent with them. read more

Tim the owner took great care of my truck today 1/19/24. He listened to my concerns and addressed the issue. He assured me that I am in great hands. All in all, the alignment came out great and the issue was resolved, wasn't even a long wait. After talking to Tim and seeing how he conducts business it is safe to say Inlign has gained my trust. I will be a repeating customer. Thank you Tim for your services and god bless. read more

I have been there many times over the last few years and they have always been amazing to me. I recommend them to all my friends and I trust them with my money because they never sell you something you don't need. 5 stars isn't enough read more

I gave them my car twice. the first time was for the fuel pump and they did a pretty decent job.I let them have it a 2nd time and they tried upselling me on a part of the wire harness that had wire showing (the part is in the picture). They said it was bad and i needed 350$ to fix it. That part is not and was not bad. They said my distributor was bad as well which is a mis-diagnosis. I have done an extensive amount of work on my car and know it very well. that's why i sent it to a shop because i got impatient doing it myself. When i called them to tell them i was not having them do the work on my car, i was told i had to pay for the part lol, Which came from ebay and is 25$... Overall, the second time i sent it there they said i needed 1000$ to fix it and ended up spending 60$ on my own. read more

InLign Automotive - Tires Near Me - Longwood, Florida

I had my fuel pump replaced at Inlign 2 years ago. It went out again so I decided to call them. Owner Tim says it will be covered under warranty and I would just need to pay $360+ tax. Shannon says if I get it to them in the next 10-15 min they could have it done by 6. Dropped it off and they never called. I called the next day and was told it hadn't been looked at yet. Was told I'd get a call back in 10 min. After 2 hours with no call I called and was told Shannon was in a meeting. Then Shannon calls me and tells me my fuel pump was good but my trucks computer was bad. That made no sense at all and adamantly disagreed. She called back again and said "yup it's the fuel pump". I was told my truck would be done by the end of the day and I'd get a call from Shannon around 5:30. Guess what.... No call. I called at 5:45 and was told Shannon had left for the day but truck was done. I was told I could pay with a text link but when I received the link the amount was higher than discussed. I called and spoke with Tim the owner who assured me he would get it fixed and send a new link. Guess what...the new link was priced even higher than the previous wrong one. I called again and expressed my frustrations with the entire process of misinformation and incorrect price. At that point Tim tells me I now can't use the link to pay and I need to go to the shop and that he should have never warrantied my part. Snarky and rude to say the least. Completely unprofessional, borderline scammers. I WILL NEVER do business with inlign. Beware they are as shady as it gets. I only delt with Shannon and Tim. ZERO STARS read more

I went to get my inlignment had an appointment and it was supose to be at 9 was 10 still waiting but people that came walk in they were taking care before me and finally when they got my car in they call me to see something I went they told me this tire is not good but it was a new tire they told me it has a bubble but it was a lie I took my car to Firestone on 434 took me in on time for my appointment did the inligment and rotated my tires and the car is running perfect now on I go to Firestone they are a good place to go and don't lie to customer and rip them off like inling read more

Tried multiple times to have some work done on my vehicle. However they operate on walk-ins only. I asked if I could schedule a time and they said no, due to many canceling. I then offered to prepay for service. To which they also said no. I dont recommend coming here for service. Unfortunately, too unpredictable. read more

Inlign auto is the most honest, reliable and fair mechanic around. You can tell that all of the employees there care about the customers. Both Shannon and Tim make sure every customer is taken care of and makes sure they understand what is wrong with your car and what's the best way to fix it. I was observing today and they have many regulars that they treat like family. They have different financing options too, which helps me go and get more done at one time. read more

Make sure you look at the parts list before they fix your car. Brought my car in for an oil change. While I was waiting, they told me that I needed my 90k service and new valve cover gaskets on my V6 Toyota. The manager handed me an estimate of $1,700. I looked at the parts list. 6 spark plugs $100, retail $18, timing belt $100, retail $20. The list went on and on with prices inflated from 300% to 500% for each part. I bought all the parts including a high-performance water pump for $160 retail and had a local shop do the service for $300. The Toyota dealer only wanted $800 for the same repairs read more

Word to the wise. When taking your car to a tire shop to get any work done take pictures of your rims the moment you get there. Also ask them to have someone come look at the rims before they start work to verify the condition they are in. I just left Inlign Auto and had about the worst experience you could possibly have. They absolutely mangled the lip of one of my rims and said "there is no way our machine could have done that". They gave me every excuse in the book like how the other rim was done on the same machine with the same tech and it is not messed up so there is no way the other one could have been damaged. That logic is so flawed I don't even need to argue against it. They then said that "this happens all the time with those painted wheels". When I said if it happens all the time how can you say it could not have happened this time? The answer, "oh it happens all the time, just not here". They then tried to say my other rims all had the same damage, which they do not. They have some road chips not a huge long scrape. After them refusing to do anything about it I told them I would not pay for the work they did. So I get in my car to leave and the TMPS light is on. I go back in and the owner tells me "I don't know why that would happen and I would not know without scanning it which I will not do for free". So a quick recap. They scratch the hell out of my rim and most likely broke a TPMS sensor and deny it all and refuse to check out the light that was not on when I arrived. If you have a car with any kind of wheels you actually care about please do not take it to Inlign Auto in Longwood. read more

These guys are great! Their service has to date been honest and very capable. I drive a fairly expensive import, and their service rivals the dealership! So - why 4 stars and not 5? I wanted to buy new tires, so I entered their "request a quote" on their website, and never heard back. So I called a few days later, told them specifically what tires I was after - and again - never heard back. MAJOR FAILURE! Why go into business if you can't be bothered calling back somebody who want's your product? I'll keep using these guys, but they lost a $1,200 tire sale because they can't seem to follow up with a sales lead. read more

Made an appointment on their website for an alignment and did not receive a confirmation, so I called and the gentleman I spoke to blamed it on a computer glitch, but to go ahead and bring it in at the scheduled time. I sat in the waiting room for over 2 hours only to be told that the alignment couldn't be done due to a frozen rod adjuster on my vehicle. On top of it all, he said he could take a wrench to it and try to get it unstuck for an additional $50! Are you kidding me? I got out of there and took it to another shop who had no issues whatsoever and completed the alignment in under an hour! read more

Came in to get my Oil Changed and was delighted to enter such a clean "Auto Repair Shop". My Oil Change came with a Free Tire Rotation and they offer Free gourmet Coffee and Free WIFI. As a Mom, I would highly recommend Inlign Automotive because they are the cleanest and friendliest place that I have found to work on my car since I moved to Orlando in 1995. read more

Word to the wise. When taking your car to a tire shop to get any work done take pictures of your rims the moment you get there. Also ask them to have someone come look at the rims before they start work to verify the condition they are in. I just left Inlign Auto​ and had about the worst experience you could possibly have. They absolutely mangled the lip of one of my rims and said "there is no way our machine could have done that". They gave me every excuse in the book like how the other rim was done on the same machine with the same tech and it is not messed up so there is no way the other one could have been damaged. That logic is so flawed I don't even need to argue against it. They then said that "this happens all the time with those painted wheels". When I said if it happens all the time how can you say it could not have happened this time? The answer, "oh it happens all the time, just not here". They then tried to say my other rims all had the same damage, which they do not. They have some road chips not a huge long scrape. After them refusing to do anything about it I told them I would not pay for the work they did. So I get in my car to leave and the TMPS light is on. I go back in and the owner tells me "I don't know why that would happen and I would not know without scanning it which I will not do for free". So a quick recap. They scratch the hell out of my rim and most likely broke a TPMS sensor and deny it all and refuse to check out the light that was not on when I arrived. If you have a car with any kind of wheels you actually care about please do not take it to Inlign Auto in Longwood. - James read more

I have brought both my vehicles here and was satisfied with the service done to my cars. The SUV needed the rear seals replaced and the rear breaks replaced. They were able to accommodate my request to use OEM parts and they got them at a much cheaper price than i could. While working on the rear seals and the breaks they also found that the proportioning valve was bad, which i knew and had forgotten, I had them fix that as well. The repairs took a few days, as parts had to be special ordered, and so they gave me a ride home and offered to pick me up when the job was completed. This was a courtesy i greatly appreciated. Because of this i also had them do an oil change and they checked what oil was best for my vehicle based on specs. I had them do a coolant flush to my 1986 MR2, which has a tricky cooling system, and was very pleased with the results. Both visits were walk-ins and they took my cars right away. This may have just been fate on my side as I drive past this establishment everyday and they seem to have steady business coming in and out. I would probably make an appointment the next time I go just to be on the safe side. read more

My car broke down during a hurricane AAA towed it to inlign. They wanted $1,000 to fix my 98 Honda Civic basically it tune up. I said no please put my keys in the car and shove it out in the parking lot I'm having a tow truck come get it. The guy threw the rotor in the engine it was missing a screw. he did not get me the parts back and then charged me $80 for a diagnostic. If you like getting fist fucked this is the place for you. read more

In wouldn't take my vehicles any place else. Tim and his crew have been taking care of my personal cars and my commercial fleet vehicles for years. I trust them explicitly and never have a worry when I leave a vehicle there for work. They do what needs to be done and have competitive prices. Best people around. read more

First class all the way! They got me on time and did a prefect alignment in less than an hour. They also provided me with detailed paperwork of the both the before and after alignment specs. Ps.they are $10.00 cheaper than anybody in town on 4 wheel alignments! read more

My husband and I have both taken our vehicles to Inlign. They are fair and do good work. I've been to other highly recommended mechanics in area who I felt cut corners to save me money. Inlign doesn't perform unnecessary work, but the work that is needed is done without cutting corners leaving us with safe, reliable transportation. Also, never had any dirt or damage to the interior or exterior of our vehicles while in their care. read more

I have come to Inlign for almost a year for regular oil changes - first few times I had made appointments - but regardless if I had an appointment or not, I always had to come back hours later to retrieve my vehicle. Customer service has always been just O.K. but I will mention that when they try to tell you something, and you decline they don't keep pushing for the sale. (I really hate that about auto mechanic places, and appreciate they don't do this). I called on Friday and said I would like to bring my car for an oil change and was told that they could get me right in if I came about 5hrs later at 2:30, and told me I did NOT need to make an appointment. 2:30 comes and I pull in and am greeted by being asked 'do you just need your oil changed?' I replied yes and I was told to bring my car by at 2:30. I was then told they couldn't get me in till closing. Aggravated I walked out and gave my business to another company. ALWAYS make an appointment and expect it to take at least 3 hours - even for oil changes. read more

My car was sent by a bodyshop to Inlign for a 4 wheel alignment. Over the life of this vehicle everyone that rode in it commented on how quiet it was. When we got it back there was a noise. The car was returned by the bodyshop to Inlign where they were told that they thought they had found the problem, they hadn't tightened a bolt properly. This was enough that it should have bothered me, they left a bolt loose on a suspension item... really? but I had faith in the bodyshop. Unfortunately it didn't solve the problem and the noise got progressively worse. Back to Inlign via the body shop where this time they said, I know it seems like a real coincidence but it turns out to be a wear and tear item, it needs a new strut bearing, only $300 installed. Well, if this was the case I surely couldn't blame it on a minor accident. I took the car to Inlign and waited the whole morning while they installed it. It didn't solve the problem. I had an appointment I couldn't miss so I left and came back and spent the afternoon while they tried to find the problem but didn't. Finally I told the bodyshop and the insurance company that I was taking it back to the dealer. The dealer found that there was a bolt that was stripped and therefore couldn't be tightened. I paid another $300 to the dealer and asked him to check the other strut bearing since if one was bad the other should show wear as well. It didn't. Back to talk to the owner, Tim, who spent about two weeks to come to the conclusion that there was no way it could be his shop's fault and he would do nothing for me. Perhaps these folks are fine some of the time, but when they make a mistake, and I am certain, the dealer is certain and I am pretty sure the bodyshop knows, his shop caused it and won't accept responsibility. Be aware and be careful. This could have caused a dangerous situation and you could be at risk if you trust this shop! read more

Like Manhie N. reported, I had a terrible experience with this shop and owner and while he said he would make good on the problem his mechanic caused, and would call once he had a solution, he never did! Please don't use them if you really like your car and want the work done right and without complications. I'll never go back to Inlign Automotive for anything nor will I allow any of my friends to go their either! If you choose to do so, take photos before leaving your car! read more

Heading out on vacation on a Saturday our vehicle broke down before we left the area. We called Inlign since they were open and close to our house. What a great experience. They diagnosed the problem, gave us an estimate and had it fixed within a few hours. There was no hard sell or pressure from Inligh to do the work. everyone got involved in the repairs so we could get on the road. Even one of the owners ran to pick up a part. The bonus was the repairs were less than the estimate!!! The shop is spotless. The coffee and tea they offered is great and the waiting room is really clean, comfortable and they have HD TV with all the channels to pass the time. Would I recommend Inlign? Absolutely!!! I am a big believer in local businesses and this is one to try. read more

I had a great experience at this business. The waiting area is nice and relaxed. I did not have to wait long for my oil change and they did not try to sell extra services that were not immediately needed. They told me a quote for a service if would need in the future but did not push the service. I felt like the price was fair and lower than most. The staff was very friendly and had a family owned atmosphere. The staff member that went over my services at the end w explained everything very thoroughly. I highly recommend this business for automotive services- I will definitely return for future services needed. read more

I love the way that Inlign Auto takes care of our vehicles. They not only do a great job for a reasonable price but, the customer service is second to none. I have been to many other Auto care places... bouncing around from coupon to coupon. With Inlign, I do not have to do that, the prices are always fair and I know that I can trust in what their suggestions are. read more

I have been coming here for years. They have kept my son's old hand me down car going for years. Always honest about had much it needs done, but always understanding that he doesn't have the money. So, they help him pick the 'side-of-the-road' issues with absolutely no pressure. They have serviced my 12 year old Pilot for years, and I will continue to go there with my brand new CRV. AND, they will still service the Pilot that my son just bought from me! read more

I went there based on a recommendation from my neighbor. Last week my girlfriend and I dropped off her vehicle for an oil change and was told it would be finished in about an hour. Big lie that was, it took them two and a half hours to do it. They weren't busy or anything so I started to get frustrated because we needed the car. After two hours we get a call from there about their "recommendations". I told them no and they said ok. we'll have the car ready for you when you get here, they didn't. They said before they took my keys that they would check the air pressure in my tires. they never did because when my girlfriend got home the tires looked low. I was talking to my neighbor 2 days ago about this place and he will not be bringing his car back either now. I asked him how come and he said, he brought his vehicle in for an oil change and they did it and told him he needed a few things done. He didn't do it at the time but brought his car back a few days later and did all the work they "recommended" and when his car was there for the "recommendations" they "recommended" more things. I mean come on, they lure you in with that oil change price and try to get you to buy hundreds of dollars worth of stuff you don't need. I will just keep taking my car to the dealer from now on. STAY AWAY FROM THIS PLACE. read more