I purchased a new Set of Nitto tires @ $2,000 for the set from Mcroberts tire center in April of…read more2025. Now in November, my tires were recalled by Nitto. After coming to McRoberts to try and get the issue taken care of, I was told only 1 tire would be replaced under recall. When voicing my concern about putting 1 new tire with 3 used, Hatch, the owner, said he understands my concern but unless the other tires showed any signs of manufacture issues or defects, that he would not replace them. He never even checked. I even offered to pay for a prorated set as per the Nitto manufacturer, which Hatch the owner refused to do. It should be noted that he did not inspect the 3 other tires on my truck. This has been a nightmare that has now fallen on the consumers shoulders. I buy a set of tires from a Robert's Tire and then they tell me to kick rocks when it comes time to make things right. Do better Hatch, even when telling him that I rotate my tires every 5,000 miles, he tells me " good for you". Here I am with an issue and Hatch, the Owner, wants to be condescending and sarcastic. I wish I would have never found this place.

Great service /value,quick turnaround. Pricing was great . got tires and alignment. Will defiantly…read morebe back for all my auto needs !

The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

Wow, what an amazing place. The service there was fantastic. They are the best. I would recommend…read morethem to anyone. Great customer care. This is definitely on my list for my new auto repair shop!

This is hands-down the best auto repair shop in Oviedo. I bring all my Honda tune-up and…read moremaintenance needs to Tibbitts, and they've always taken incredible care of me. When my Lexus GX470 overheated and I was convinced the engine was done for, Tibbitts brought it back to life--and even showed me how to keep the repair costs down. The price of the work is excellent. You won't be charged for things you don't need. What I love most is the old-school American customer service. You feel like you're talking to real mechanics with decades of experience who explain exactly what's going on with your vehicle, what's necessary, and where you can save money. No gimmicks. No upsells. Just honest, skilled, trustworthy car care. If you need anything--from routine service to major repairs--Tibbitts is the place to go in Oviedo. Highly recommend.

We have been using them for years. Honest, good work, upfront about everything and keeps you…read moreinformed about what is going on

The staff was EXTREMELY friendly and did agree to look at my car last minute on a Saturday morning…read more On the phone they quoted us a price we were good with, but when we got there it was something much higher. I needed new break pads on my 2021 Toyota. We ended up having to leave and I got the service done at the Toyota Dealership for a cheaper price. I did appreciate the honesty and that they check everything out for me for free. Wish it could have worked out to get my breaks done here.

work quality seems fine, but costumer experiece could definitely be improved. Will probable…read morecomeback if there\s no ther option nearby.

It is quite refreshing knowing there are great shops still out there! From the easy scheduling…read moreonline to the service, knowledge and quality they provided..it is so great to know I now have a reliable shop I can trust! Took my 2021 SUV in for hard shifting even after Valvoline replaced the "transmission fluid" 2 weeks prior ($200 btw). I need another look by a repair shop & was fully prepared the worst. Received very detailed videos and documents showing what was really going on With my car specifically. This in itself blew me away! Findings were that that the transmission fluid wasn't properly replaced causing the hard shifting. Full service completed by Harold & Beverly & we are back on the road driving smoother than I can last remember! Money well spent!

I had my minivan serviced here in December 2024, and ever since then, it's been nothing but…read moreproblems - electrical issues, mechanical issues, all getting worse over time. I finally had it towed to another mechanic out of state, and guess what they found? The entire electrical system was fried because of a faulty alternator - the same one this shop put in. Turns out, the alternator they installed was the wrong size and putting out too much power according to the other mechanic, which completely destroyed my system. I'm now paying thousands in repairs because of their mistake. And to make it worse, the alternator was used, something they never told me until I came back trying to return it under warranty. At first, the two guys at the counter were polite, but then they called over the owner, Lloyd.That's when everything went downhill. Lloyd walked up rolling his eyes before I could even explain what was going on. He immediately got defensive and accused me of trying to "take money out of his pocket." He kept repeating the same line - that I didn't come back to him for the issue, so he didn't know what was wrong. How was I supposed to know it was the alternator when it took another mechanic to figure that out? He wouldn't even look at the alternator, compare the serial number, or actually check the warranty like I asked. He just kept rolling his eyes and talking down to me and my grandmother like we were the problem. I wasn't even asking for the full amount - just the $380 refund for the alternator, which was under warranty. He still refused, saying he'd "send it off to be tested" like we wouldn't hear back conveniently that "nothing was wrong" with it. The way Lloyd handled this was completely unprofessional and honestly embarrassing. He was rude, dismissive, and treated us with zero respect. Everyone else there was kind, but Lloyd was condescending, arrogant, and clearly more interested in protecting his pocket than doing what's right. This man has completely lost my trust. I wouldn't let him touch a lawnmower, let alone a car. Do. Not. Ever. Trust. This. Shop.

Marty's Oviedo shop is outstanding. From start to finish, they treat you with true professionalism…read moreand respect. They take the time to explain what's being done while servicing your car, and the text message updates make the entire process seamless and stress-free. As someone who genuinely dislikes dealing with car repairs, I really appreciated how easy and transparent everything was. Their customer service is stellar, and it's especially refreshing how respectful and professional they are toward female customers. I felt informed, comfortable, and never talked down to. Highly recommend! Abigail Rios

I had a decoy customer service experience on Jan 6th with Marty's Automotive. I had an issue and…read morewas requested by Rahul V. to contact him about my previous experience, but he never replied back. It was almost like he replied to my complaint just to appear like Marty's Automotive wanted to resolve it on Yelp for the optics, but not actually do anything. Please see the following message I originally received from them: Jan 6, 2026 "Hi Michael -- I'm sorry to hear about this and understand why you're concerned. Please email issues@msauto.com with your visit date (06/17/2025), invoice/receipt details, and the best number to reach you, and we'll review this right away and follow up directly."

do not ever take your car to these jerks. they held on to my car for days without doin any work…read more my ac was blowing cold before i brought it to them just not blowing hard. they claimed they only put freon in it but now it's blowing hot and they tell me it my problem and not theirs. smh

Bathroom was disgusting. Very dirty and no tp. Lots of couches like you might be waiting around…read morebut don't wait there. We just rented a truck

Amazing!! More than the name- they don't just talk the talk- they walk the walk!! They are indeed…read moreVery Honest!! These folks are amazing and in a world where it is hard to find good reliable honest folks- these folks are leading the way!! I know where I am taking all my vehicles to going forward!!! And that is always the hardest thing to find!!

Good and honest and upfront with pricing. Still a little bit expensive but it's better than a lot…read moreof places I've paid more. If I was staying in the area, they would be on my short list to go to.