Update to my review from 7 years ago. Tom of Tom's Auto sold his business last year to Bayside Auto, another family-owned business with another location in Port Orange. The good news is that the name remains the same, and Tom and his mechanics continue to service autos as before. The best news is that they still only recommend repair and replacement for what is necessary at the time I bring my vehicle. The pricing is still fair and reasonable. My family and I have been dropping our cars off at Tom's for over 12 years, and I'm thankful to say that we will continue to do so whenever we need vehicle maintenance and repairs. read more

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This establishment is amazing. recommended by others at my church and they do not disappoint ! They not only diagnosed, what turned out to be a simple fix, but did not even charge me ! No telling me i need other work, which i do on an older car, but HONESTY and respect. Now i am looking for a reason to go bring them some business !!! They are my new trusted mechanic for sure ! THANK YOU GENTLEMEN AND MUCH RESPECT. read more

If I could give Tom's Auto Shop and a -1010293738198 star rating, I would. I am absolutely furious. This place is a nightmare. Do NOT go here unless you want to be scammed, ignored, and left with a broken car and a lighter wallet. RUN AWAY they do not care! The new owner ZACH is completely unprofessional. If I was lying, I would've just left a negative star review but I'm taking time out of my day to write this so read it if you want. Do not let these five star reviews fool you. This shop was bought recently! I brought my car in for an AC issue. I clearly explained to Zach that the AC blows cold air for about 10-15 minutes after starting the car, then switches to hot air while driving. That's a specific symptom. I trusted them to listen and assess it properly. Instead, they called me and said the Freon was "halfway full," which might mean a leak. They said they'd install new valves and inject dye to check for leaks. Fine. I agreed. Then they called back and said they saw no dye. So... no leak, right? Not only that there was no leak that they saw before they even did anything or touched the car they just assumed! But anyways that should've been the end of it. But no. My boyfriend picked up the car, and within FIVE MINUTES of driving, the AC was blowing hot air again. Clearly, they didn't test drive it. Clearly, they didn't verify if the issue was resolved. That alone is unacceptable. I brought the car back. I showed a mechanic the AC wasn't blowing cold. He felt the air, popped the hood, and immediately said, "It's probably the compressor." Just like that. No diagnostics. No testing. Just a guess. I left the car again. An hour later, they called and said it's the compressor and now it's $900. Excuse me? Why wasn't this mentioned in the first place? Why wasn't a full diagnostic done before charging me for Freon and valves? If I had known it was the compressor, I could've gotten quotes elsewhere to make my decision. But they didn't give me that chance. They piecemealed the problem, charged me for absolutely NOTHING, and then dropped a $900 bomb after the fact. Let's talk about the Freon. I asked for proof that it was low. They had NONE. No before-and-after photos. No data from their $10,000 machine. Apparently, this fancy machine doesn't even keep a history log. So I have zero proof that Freon was ever low or even added. That's shady. Then they tried to take ALL the Freon out of my car when I asked for a refund. I told them, "If it was halfway full, leave half in." They said they couldn't do that. So I told them to suck it out and put half back in. They charged me $105 for that five-minute task. I got a partial refund of $237, but I'm still out $105 for something THAT TOOK 5 mins! and have no proof that my car was even low of Freon. I'm 25 years old. I didn't know much about AC systems, and I trusted their word. But after doing my own research, I learned that if the AC blows cold and then hot, it's likely NOT a Freon issue. It's something deeper--like the compressor. They should've known that. They should've told me that. Instead, they took advantage of my trust and lack of technical knowledge. This shop is untrustworthy, unprofessional, and underhanded. I'm speaking with lawyers to see what can be done. The way they treated me was awful. And don't be fooled by the good reviews--they're from the previous owner. This place is under new management now, and it shows. They don't test your car. They don't assess the full issue. They just guess, charge you, and send you on your way. Then when it doesn't work, they hit you with another bill. It's a scam. Avoid Tom's Auto Shop at ALL costs. Protect your money, your car, and your sanity. read more

Best service and price ever! I found the owner and employees to be kind and helpful. They listened to my concerns about my car and explained the probable solution. They called with an estimate after making the diagnosis. My car is driving like a dream again, thanks to their expertise. I will definitely recommend them to others and return for future repairs! They understand customer service and the importance of establishing good relationships with customers. read more

Zack was very professional and kind! They worked pretty quick! Good work and a reasonable charge !

Tom's Auto Repair is the BEST--hands down! I will never take my car anywhere else. I literally drove all the way up from South Florida just to get my oil changed here because that's how much I trust and appreciate this team. Tom and his crew are hardworking, honest, and truly care about their customers. Sure, it might take a little time to hear back from them, but that's only because they're busy doing what they do best--taking care of cars and doing it right. You can feel confident knowing your vehicle is in good hands. They're the kind of mechanics you can rely on, and that kind of trust is priceless. I recommend Tom's Auto Repair to everyone!!! read more

I grew up with my father being a mechanic so I am very careful about who I trust my car too. A lot of people are only out there to make money. they do a great job and they really only charge you for things that you need to be fixed and they will give you preventative advice as well. This is family owned mom and pop, truly hard to find. I trust and recommend them wholeheartedly. read more

the most honest repair shop in Florida period.the best value for your dollar. If you trust your auto to this company you will not be disappointed. Tom and his staff are top notch. STOP OVER PAYING for oil changes, breaks, tune ups, and more. read more

Im not sure how my Mom came across Toms, but it's been probably 20 years since and every car Ive ever owned has been through this man's garage. Honest, experienced, efficient, knowledgeable, direct, professional, willing, generous, pragmatic... Tom's just a standup guy - an awesome mechanic, ethical businessman, and a genuinely good person. If you live in the area and own a car that you're taking anywhere other than Tom's auto on O'Brien, I'm sorry, but you're stupid. read more

Tom, Steve and Zack are great mechanics. They are always responsive, thorough and fair. They stand behind their work and do not take advantage of the customer. They perform regular maintenance on my car in addition to repairs. Satisfied customer! read more

I've been using Tom's for 10 years or so and he has been the greatest. Does excellent work, totally reliable, reasonable prices.

My car was leaking, squeaking and making a very loud vroom noise that was concerning. I took it to Tom's and he quickly determined the issues. He was honest in telling me the vroom issue was urgent but the leaking could wait. However the price he quoted for both issues was fair and at the end of was less because the back wasn't leaking as he thought, only the front. Polite, honest service with no hassle and no unnecessary work to drive up the cost. A pleasant experience. I highly recommend. Thanks Tom! read more

Toms is where I go period. Me and my family members don't even consider anyone else. He's super knowledgeable, friendly, professional, and fairly priced. If I could give more than 5 stars I would. Excellent vendor and excellent person! Thank you Tom! read more

Super satisfied with this mechanic's integrity, expertise, and service. He's also top notch for referrals for services like transmission and AC repair. read more

Tom's provides dependable, honest, and fairly priced repairs. I would recommend them without hesitation.

If you are in need of a great mechanic, I wholeheartedly recommend Tom's Auto Repair in Casselberry. In my experience, most mechanics are skilled enough to fix your car... Not all are trustworthy enough. I judge a mechanic by whether or not I would send my own mother in... alone... and not worry that she'll be taken to the cleaners. Tom is your man. Tom will not only get your vehicle up and running, he will do so at a fair price and without trying pad the bill with service you don't need. read more

All the guys at Tom's are incredibly nice and good at what they do. They're honest about what needs fixing and understand we don't all have the money to fix things right away. read more

Tom has a 5-Star garage. The guys were professional and courteous from the moment I walked into the office until the day I came back for the keys. Many mechanics are unable/unwilling to work on our Jeep but Tom took on the project with confidence - they diagnosed and fixed the issue in less than a day and the price was so competitive, I called back and had them perform additional services. I am so relieved to find a shop we like and trust. Every time we have car trouble we wonder where to take it or we overpay at the dealership -- not anymore! read more

Amazing auto repair!! Quick and honest!! Been going to them for a few years and I wouldn't go anywhere else!! These guys are professional!!

Tom's Auto Repair has been great to us over the years, the entire staff is super friendly and they get the job done right, fast and at a fair price. Tom has always went the extra mile to make us satisfied and he is very honest about the work that needs to be done, we've always felt he has our best interest in mind. Thanks for always being there for us !! :) read more

I've been using Tom's for about 4-5 years now after a friend recommended me to his shop. I have to say, I've never worked with a more trustworthy mechanic. Tom gives it to you straight and doesn't try to "manufacture" more problems than what your vehicle was originally brought in for. He accesses each situation and allows you to make the decision as to how you want to proceed. If there is an issue, he will make it right. He is truly a credit to his profession. read more

Very honest. Very reasonable. Went to a bigger shop and was quoted $1,800 for a repair job. Came to Tom and paid $320. A month later all is well, including my wallet. read more