Reasonable rates to stay, clean room, free parking and breakfast offered. There is a outdoor pool but due to an event at Lebanon Expo center for the weekend was unable to use but looked cool in the 90 degree temperature we just had. Friendly staff and when asked for items they accommodate me, it was not odd items just plastic ware, extra towels and toiletries. Will stay again. read more

Not recommended as extra supplies are visible when eating this should have curtains to hide it. Handicapped accessible is very poor. Run down needs painted and outside had a lot of trash around. read more

Worst experience I've ever had at a hotel. 1. Called with a 20% group rate discount code but the discounted rate was $50 more than the rate listed on the website without a code. 2. Booked a suite so we would have a sofa. The sofa was so old and collapsed that sitting in it was impossible. 3. Around 2:00am the fire alarm went off and rang for about 20 minutes. No communicating from hotel staff about what was going on. Fire trucks arrive and reset the false alarm. 4. Over the next 30 minutes it went off seven more times. 5. The toilet in the room ran and ran after flushing and we had to reset the plunger to get the tank to fill. 6. Only 3 working outlets in the room. 7. Curtains didn't close all the way. 8. Property in disrepair with the parking lot filled with shipping containers. 9. The deadbolt on the door was broken and looked as though someone had tried to kick the door in. 10. Free breakfast was included but considering everything else we didn't feel comfortable eating there. Thankful we only booked one night. read more

What a dumpster. I had high hopes for this place but I should have known by the extremely low price. This place sucks. The bed is the only positive thing here. We walked into our room and boy were we surprised at the conditions. The room is spacious but so many things need fixing or updating. Where do I start? The latch on the door was broken. We found a container of ketchup on the side of the refrigerator. We turned to look at the bed and the cotton field photos were above the bed. I immediately felt some type of way as a black man with cotton fields above my head. I went to use the bathroom and the toilet was crooked. I could barely use it as it was so close to the toilet dispenser. I immediately noticed the towel rack was hanging on by a thread on the wall. Go to take a shower, and the walls are dirty and the paint is peeling off the tub. I brought these concerns up to the staff at the check in desk and was told they were remodeling. Clearly not fast enough. This place will never see me again. read more

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Room was dirty, mold and midew in the shower big cracks in the walls, toilet stained, stains on the walls, breakfast was a joke,ran out of coffee. Bad odor throughout the place. Flooring was lifting in the hallway. read more

This place is run down and should have been demolished 10 years ago. The "continental breakfast" is sketch at best. No hot water, paint peeling everywhere, its dirty af. Don't do it read more

Inn at Lebanon - Entry to room - Hotels Near Me - Lebanon, Pennsylvania

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The place is very rundown and not very clean. It's as though the owners are not putting money back into the hotel. Cleanliness is important when choosing a place to stay. read more

Inn at Lebanon Where do I begin? My colleague and I were in town for a 3 day conference and this was the closest hotel to the venue. While it didn't scream "luxury" we were at least expecting clean accommodations at that price point. The first night we were exhausted and didn't do much other than unload our multiple bags and plan for bed. We were surprised by the dank smell of the lobby and room but decided that could be overlooked. Right before bed, we saw a very large house centipede on the ceiling. See photo. I know they are harmless so wasn't too alarmed, in fact, I caught him and placed him in the stairwell where he may find more food sources (or so I thought- turns out his meal ticket was IN our room). Sleep was difficult still however because of strange noises from rooms in our hallway and the thick smell of marijuana. On the second night, I wanted to shower after a day long conference but was sad to find the water was barely above lukewarm. I had washed my hair and wanted to blow it dry since I was then very cold from a lukewarm shower. The wall mounted hair dryer was a great idea, except there was no power source in the bathroom...at all. See photo. I went down to the front desk and was told the hot water issue was likely because everyone was showering at once. Okay... so the water heater isn't the correct capacity for the hotel? Got it. He then told me the outlet is next to the dryer, as if I could not correctly identify what a power outlet looks like. Gaslighting. Got it. Upon settling into bed, we found what was identified as a roach on the wall above the bed. see photo. It scurried behind the picture hanging above the bed. Sleep didn't occur so well again, due to thoughts of critters and more loud neighbors. My colleague showered the following morning only to find the water was lukewarm, at best, again. We had to rush to our class but stopped by the front desk when we got back. He asked if we were turning the hot water knob ALL the way over. As if 2 adult women don't know how to work water spigots. We were offered to change rooms. Like bugs don't travel and as if there is a separate water heater for each room. He then said he would call maintenance to come up and have a look. An hour and no maintenance man later, I checked back in with the front desk. He initially said maintenance was "en route" but then called up to our room to ask if we could again try the hot water because he didn't think the maintenance guy was coming after all because he wasn't "answering the phone". I'm confused to whether anyone spoke with maintenance at all at any point? I tried the water, this time it was really warm but certainly not hot. Upon checkout, the manager continued the theme of no help, responsibility, or resolution. First she said no other guests complained about the hot water issue. I asked if they had showered? She had no answer. We asked if there are different hot water supplies for each room. Knowing how ridiculous her response was, she reverted back to having given us "so many options". She kept saying they offered to move our room... again, that does not solve the hot water issue nor the bug issue. She declined any sort of refund and kept saying they gave "so many options". The absolute lack of accountability and gaslighting is top level. The clear inability to listen to guests and refuse to take any accountability is truly the antithesis of any customer service at all. read more

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Stayed BC Picts looked nice, was very affordable, and only 2.2 miles from venue. Staff at desk was nice. Room and bed appeared clean, bed slept fine. But, hotel isn't as pleasant looking as what was pictured, it is VERY run down and tired looking, common areas are dirty, hallways smell of weed & cigarettes, rooms have that smell of having been smoked in before. Breakfast is poor, hot water is luke warm. The TV was messed up and the screen was hard to watch bc the colors were all messed up. I was looking forward to hanging outside in the pool or pond area that was in the pictures, but in the rear of the hotel behind the (empty) pool (didn't even try to find the pond) appears to be low income housing with a lot of sketchy people back there and I'm not sure if some of the rooms in the main building were occupied as homes too. There must be a train depot close BC I woke up to train horns that blew consistently for 15 to 20 minutes each morning. Traveling alone I really didn't feel very safe, I took my personal protection with me everywhere I went. I also purposely asked for a room where I could watch my vehicle in the parking lot. I took all my personal belongings with me when I was out of the room. I sucked it up for the 2 days I was there BC I was exhausted both evenings when I got in, and by day 2 I could care less about the cold shower, I knew I was heading home. The potential is there but at this time I wouldn't recommend staying there unless your only requirement was a cheap place to sleep. read more

Just when to stay there with my family and it was disgusting ,and it's bugs crawling blood on the sheets ,sex toys ,please if you have family dont stay there unless you want them to be sick read more

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The room was very small. Needed to be updated. I could put up with at. But went to take a shower, no hot water. None!!! Tryed to call front desk on the phone in room an wasn't even connected to anything Told the front desk, said they would look to see what was the matter. Checked again for hot water. None!!! Told my husband, pack up we are leaving. Found a Fairfield. Wonderful , had hot water an a nice room. Will never go back to the Inn at Lebanon read more

Where to start? My fiance and I were placed in the back part of the hotel which I understand to be "long term " guests. We were there for the weekend. The hot water was lukewarm as so many others on here have said. I assume they keep it low so as to save money somehow. There were 2 soap holders in the shower and 1 of them fell off when my fiance was in the shower. The refrigerator had ice in it? Idk why. It was all on the back of it and it had started to melt causing a large puddle in the tv/fridge holder. When my fiance investigated the situation he found a large amount of roaches. It was disgusting. When we called the front desk we were told the hotel was full and that they would send someone to spray in the morning. Obviously sleep evaded us that night for fear of roaches crawling all over us. Needless to say the next morning we went to the front desk and were once again told that the hotel was full and someone would come spray. We had plans to go out and were gone about an hour. When we were gone no one had come to spray. We were in the room the rest of the day. No one ever came. When we enquired the woman at the front desk was incredibly rude to my fiance and told him he was not to stay there ever again. She is a very unpleasant woman. She was incredibly rude to me as well. I don't know what her problem with us was but she was unnecessarily rude to us for no reason whatsoever considering the large amount of roaches in the room that most certainly was not our fault. No one ever came to spray for the roaches, and also the latch for the balcony door was non existant. I would not stay there again and I would do no star but it's not an option. I do not recommend it unless it's all you can afford. Stay at your own risk! read more

I booked a non smoking room for two nights, the room they gave me smelled disgusting like cigarettes. They moved me to another room that wasn't as bad but the issue still remained however I needed to go to sleep and all other local hotels/motels were full. I stayed the night and at about 2;15 am the fire alarm went off and we had to evacuate the building. This went on for about 45 minutes. Some of the guests stated that this happened the other day as well, the fire man stated that someone kept pulling the fire alarm. The next day I went to the front desk and told them I am checking out and I will not be spending both nights due to the lack of quality and care for the building, the room smell was atrocious amd people that stay there are very lower class and the breakfast was terrible. She said okay and nothing else. I called Priceline and they said they couldn't get ahold of the hotel. I went back and they to the hotel the next day and spoke to the same lady at the front desk that wa the the night before and she was very rude with her demeanor and argued with me about the quality of the room and the stay itself. She said they will not be refunding me because it goes against their policy even if I checked out early I wouldn't receive any refund. But they could give me a discount for my next stay. I said that was never going to happen and stated my reasonings. Also the breakfast was nothing but toast and apples. read more

Run, do not walk away from Inn at Lebanon. It is run by a family that occupies its lobby as their "living room," so you will see little grandmother staring at you as you come in, and all the cousins and girls turn around to check everyone out. Very decrepit, low class building. Bathroom grout was blackened and built up with grime that could never really be cleaned. Our toilet was blocked and kept us up to 1 AM while the new business' maintenance guy fixed a leak right over the lobby from the first floor, used our bathmat for the toilet water, left it there, and didn't have any new one brought up to us. The stairwells were filled with disgusting smells and foamy white liquids, there were vagrant people in wheelchairs walking their dogs through the lobby on a leash. The room down across the hall opened the door and was having a "furries" party dressed up as furry Barnies for sexual kicks. There were bags of discarded food boxes piled near the elevator on the 2nd floor. When we opened the stairwell fire door quickly, we knocked a homeless woman into a trash can. The halls stank of smoke and people using the toilet. There were arguments through the walls. I think you're getting the picture. read more

Decent price, convenient to get to, bed was a little soft for me, nice breakfast in the morning, 1 bad thing, Friday night the fire alarm went off at 4 in the morning and had to evacuate the building but good to know it works and 3 fire trucks where there ,false alarm, refrigerator works, didn't try the microwave, no clock or alarm in the room, nice hot shower but no exhaust in bathroom read more

Dirty. Owner is deceptive. After the fact he added $12.21 to my bill. The will not refund it. They are an independent motel so no higher corporation to go to. They lie. Poor communication. Sleezy people staying in old part in the back. DO NOT STAY AT THE INN ST LEBANON. read more

There is a sign that says under new management. That just means they hired new people and are doing the same things wrong. Pillows with smudges Supposedly clean sheets with long hair and leg hair on the top sheets of the made bed. Not on top but I between the bed spread and fitted sheet. Mattresses with stains the picture are not up to date the pools doesn't work. There is no breakfast except coffee I don't like bashing people but the owners seem to do the work themselves in renovating. If that's what you call it. They painted over the wall paper and painted the carpets when cutting in. Hire new cleaning staff. The hair I found in-between my fitted sheet and bed spread was gross Human or weave I couldn't tell. I counted 6. The pictures of the pool filled with blue clean water is a joke. And the nice foyer I saw on several other sites are not honest. If you stay and need a shower, make sure you have flip-flops read more

I was there to check in for the weekend. 1st room I checked into had bed bugs, I took photos to the front desk. Immediately they moved me into another room , which also had bed bugs . Again I took photos to the desk and told them I was not staying . They would not refund my full visit . Do not recommend read more

Charged me twice for one night, then disputed it. Horrible hotel. Called visa, and they agreed with me. Just wow.