Simply the best. Compassionate, down-to-earth, smart as a whip. Saved my life.read more

I brought my teen daughter. I was not impressed with Carole. I was given an emergency number to…read morecall her cell. One day when I had an emergency I called and got no answer. A week or so went by with no return call. I figured somehow she did not get my voicemail. The next time I brought my daughter I mentioned the situation and that I had tried to call her. She had gotten it and just didn't respond. Very helpful! I also felt my daughter left feeling more upset and worse and was not discussing or working on the issues I brought her there for.

I just completed the 2 week detox program at the Bridgewater Gensych location.  I was a little…read moreapprehensive in the beginning as this was the first time I had actually considered doing anything like this.  It was the first time I was going to attend groups, talk to counselors, and acknowledge my problem with my addiction.  I have to say that right from the beginning I really felt accepted by everyone there even the other clients which was very reassuring.  It was easy to see that the counselors especially Jacki, and John on the weekends were well educated and knew what they were doing.  They were very calm, understanding of my situation and always ready to help with any issues I might be having that day.  The nurse practitioner Caryn was always helpful and listened to what was going on and receptive to my needs at the time.  As far as the facility its designed to help you get through this difficult time.  It has a room with recliners (very comfortable I might add) with a nice big screen TV on the wall.  Which was perfect if you might be having a difficult day or need some time to relax.  A group room which had a big white board, and another nice TV for showing videos which were always helpful.  A room for the nurse that had everything to help you in your recovery.  It also has an outside smoking area if you happen to smoke.  As far as the program itself it definitely has enough structure to stay clean, or maintain your sobriety while at the same time allowing you to go home every night. They have two doctors that were very respectful to your condition and what you were going through.  Gensych will also provide transportation (drivers are really great) and lunch everyday which was takeout so it was actually pretty good, I recommend the chicken cheese steak or the grilled chicken caesar salad.  The detox program lasts 2 weeks and it goes fast. Afterwards if you decide you want to continue treatment (which I did) they have a Partial Care program as well as an Intensive Out Patient program with a smooth transition to either.  I have to say that everyone there from the director, to the counselors, to even the secretaries upstairs, were all extremely helpful, and understanding at this very trying time in my life.  I can tell you that they probably saved my marriage and most likely my life.  I am so thankful for everything they did that I wanted to volunteer my experience with others.  If you or anyone you know is going through addiction I would strongly recommend the Gensych detox program as they have everything needed to get you through this very difficult time in your life in a very calm and comfortable manner while at the same time learning a lot about coping skills to help you get through it and stay clean and sober.

Providers are good Awful scheduling service. They don't…read moreknow what they are doing. Unprofessional, incompetent, and defensive when faced with a complaint. I have had numerous stressful encounters with them. Stay away!