John is amazing! He helped me with printing a few projects and his customer service was incredible…read more I needed 50 trifolds for a last minute event and he was able to print them next day! Throughout the process he was very patient and understanding when we had to revise the proof a few times. He also helped me print a 28 page saddle-stitched booklet that was a huge success with our clients. His quality in printing helped us elevate our marketing and help us stand out in our industry. Thank you John!

Our PR firm has worked with John to complete several print jobs for various clients. John…read moreconsistently delivers! He's connected us to printers who get the jobs done right and on time. He communicates with us on time, every time. He ensures we get the best bang for our client's buck and my clients are very happy. I highly recommend using JB's Print Services. Thanks, John!

Mr. Lim provided excellent customer service and exceeded my expectations . My labels and stickers…read more were completed fast and they look amazing !

Alfred is amazing! I reached out in an email about a quote for printing wedding invitations and…read morereceived a response very quickly. Alfred also gave me the best quote compared to several other printing shops in Houston. In addition, Alfred also helped me to change the background color of my invitations to a shade that was more of what I wanted than my original. 1000% would recommend.

I came in with a small but specific print job for an event that was starting in less than 2 hours…read more Curtis saved me time and made things so easy for me. Thank you! Totally made my day smooth! -Marlea W, Primeway Federal Credit Union.

Absolutely fantastic to work with! They have an excellent turn around time-often exceeded my…read moreexpectations. Their work is very reasonably priced especially compared to online companies one may be considering using. They can also design for you which I didn't know. I originally wanted to only order one type of item, but ended up ordering other things because of three things: promptness, quality of work & cost. I definitely recommend and definitely will be using them again. Two Thumbs Up!

Penny and her team at BlueVision were exceptionally professional through our entire order, and even…read moreafter for support! Penny guided us through ordering the correct item and then took steps to ensure we were pleased with the proofs before printing. Her response was always prompt and we were never left wondering about the status of our order, as is common with many suppliers. Penny and her team were courteous and took the time to help. She handled our order for a large hospital in the medical center and we will definitely be returning for many more items in the future.

I haven't even received my order yet, but the customer service alone is OUTSTANDING. My friends and…read moreI make tshirts for comic con every year. This year we decided to pass up screen printing since my design has more than 4 colors. We needed a rush job on digital printing and Penny was more than gracious and accommodating helping us make our deadline. She never once made me feel like a burden and that alone is a luxury in itself. FYI, they have american apparel tshirts available for order. I think their pricing is very reasonable. This company is truly one of the most professional in town and I can't wait to give them more of my business and referrals in the future.

I just want to give the associate Josh a shoutout. I was in a rush to get some items printed and…read moremade it in the store 10 minutes prior to closing time on Saturday, March 7th. I figured I could just go in and print my items from the self-serve computer. However, I made the mistake of not prepaying enough for the printing, and had no way of adding money while the computer session was active. As the store was shutting down and lights were being turned off, Josh assisted me with the utmost professionalism and patience, instructing me to send my documents via email, where he finished the print job on his end on beautiful paper. I was so relieved and made it to my event on time. Thank you for your kindness and professionalism Josh. You're the man!

I was having a hard time printing . I got overwhelmed and frustrated as fed ex does not print…read more anything that uses Apple to deliver it . I was so frustrated and couldn't figure it out and grew upset as I had been trying to no avail to get it up and working . Well I was so angry that it wasn't advertised that they don't do that so I called customer service they couldn't do anything outside of file a complaint . So I went back inside and believe it or not the person who I thought didn't care and didn't want to help me went above and beyond and even checked for errors. She looked over it twice. I was brought to tears because I was so stressed because I had to get the documents over to court. I was so pleased that I even called back the FedEx number to get the customer service department where you usually file complaint to send her a compliment or to let them know how amazing she was and how she turned everything around. Sometimes you think people don't want to help you when the fact is they don't even necessarily mean you any harm, you just have to ask the right questions. I don't know her name, but I'm so glad that she was there to help me today.

HTown Printing did a rush order for me for programs for a celebration of life…read more They were incredibly easy to deal with and delivered beyond my expectations. Outstanding quality and speed, and better prices than the big guys.

Rude, unhelpful and poor customer service. I was surprised at how rude the store attendant was to…read moreme and to the customer in line behind me. She needs to be removed from this role immediately.

On October 13th, the employees that worked at 4834B Beachnut St. Suite #B were not helpful as when…read moreI requested the service of burning/copying a CD and making a duplicate CD for me, I was told that no one was cross trained to provide this service and that the employee that knew how to get this done was not in. I was then directed to try another location. I was frustrated that no one attempted to try to perform the task before saying NO. All in all, I went to another store and they had no problem performing the task for me. The level of service provided at your store was unacceptable as I use FedEx Office services 2-3 times a week as a remote entrepreneur. Best regards,

The owner refunded me the $50 trip charge after I let him know his contractor was charging me and…read morejust slap an estimate without even bending down to open the copier.

very nice and polite and very knowledgeable also so very prompt and straight to the pointread more

I called one morning and explained what i needed-and they had it ready the next day. Superior…read morequality. Looked exactly like the original. Very affordable

From the owner: Contact us to create your custom banner !!read more

While I'm normally avoiding Rice Village like the plague, I find myself at FedEx often because of…read morepackage deliveries, office supplies, and last minute prints. This location is able to get all of that done and more. It's also one of the only stores in the area that has its own (small'ish) parking lot. I'm not sure how they monitor it on the weekends, but it's got plenty of traffic during the week. Yet, I've never seen more than a handful of people in here and thus I'm never concerned about lines or anyone hogging machines. It's also clean and organized, which is always a bonus. The customer service isn't the warmest. I get a very transactional feeling whenever I'm talking to someone behind the counter. The prices are already spendy, especially for simple prints and urgent send-offs. The latter is understandable, but the staff could always be a little friendlier knowing I'm about to drop big bucks for a small shipment. Ultimately, I'm not mad at this location and can see myself utilizing them a lot since I'm in this part of town (way too) often.

The service is a bit hit or miss. Some of the clerks are…read morevery nice and helpful with walking customers through the process of sending documents overnight including the different options for insurance, getting signatures, etc. Others are not helpful and act as if the customer knows how to do the clerk's job and when the customer does not they become agitated and stay speaking very loudly (as if that helps the process to be any easier).