Very Fast, Very Reliable…read more If you are in the right location this service is great. We've only had a few minor outages in the last three years, which is far better than what we used to get with cable. Highly recommended.

The company itself is very easy to deal with during their business hours. Out where I am, there…read morearen't any choices offering more than 10mbps download speeds. After struggling with Centurylink for years. PA.Net was offering a new wireless service using an antenna on your house that communicates with a tower on the hill, and 25mbps! The good: speeds are as promised about half the time. The other half they're pretty close. The bad: if it is any time after 8pm and the internet goes down, you're going to be down until morning. CTI/PA.Net doesn't have any kind of after hours support. Unfortunately, this isn't a rare situation and is very frustrating if you rely on the Internet connection for TV or work. Any snow or thunderstorm you can bet that someone has to go to the tower to reboot something, and they aren't going until after the start of business when they get around to it. If that's not the case, the main office has a power issue or flooding. They need to do better because the second something better comes into the area people are going to drop them like hot potatoes.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Paid first month through their site. No acknowledgment. They called a week later. We agreed to talk…read morelater in the day (at noon) to schedule installation. No call. Plus their site is down today--none of my browsers can connect to their server. I would call the number that called me this morning, but I question why. But it gets worse. As a Board Director of my Home Owners Association, I voted that they be named our preferred ISP provider. Now, ain't that a kick in the you-know-where!

They are great!! They went above & beyond doing the install. When I had a problem they had a tech…read moreon it within an hour and they solved it within two! The speed is blazing! I depend on them for work and entertainment. I highly recommend them!!!

I totally agree with Jeff. This company's customer service is the absolute worst. Don't read this…read moreand think "it won't be like that for me" because it totally will. I had a tech tell me to not use my Internet for a couple days and see if that helps with my speed. I did file a complaint with the BBB and was able to waive my early cancel fees. I suggest you stick with cable or fios. At least Comcast reps speak English.

I'am not connected to Clear yet. I have called them twice now and they are very, very, very…read morepushey! I said I wanted to check something with a friend of mine who builds computers and would call them back; but they don't want to let you go until they sign you up and send you something. Both times I had to hang up to get off of the phone with them; they don't under stand that, NO MEANS NO!!!

Amy was extremely helpful throughout the entire process of setting up internet service. She took…read morethe time to answer all of my questions, explained the available plans and pricing clearly, and helped me understand the installation process step by step. What stood out most was how respectful and professional she was. She consistently used and respected my chosen name, which meant a lot to me and made the experience comfortable and welcoming. Amy was patient, knowledgeable, and provided detailed information that helped me make an informed decision about my internet service. Excellent customer service from start to finish. Thank you, Amy, for going above and beyond to help me!

I wanted to say that I had the easiest and most pleasant conversation with a customer service rep…read moreby the name of Lois. She was very courteous and took her time to answer all my questions and helped me with my needs. I was very satisfied at the end of my call.