I went there to get a new iPhone 16 since my old one was broken. The service was fantastic and they…read moredid it in a reasonable amount of time Since I am in college and needed my dad to be on the phone they were awesome with helping us out. I loved the service and this was the best Verizon I have been to. Never had customer service from Verizon like I did when I was there. Would tell anyone to go to this location for any service with your plan or phones.

If I could give this store zero stars I would. I've been a customer with Verizon for over 10 years…read moreand have had no problems going into a store until this one. Unfortunately this is the closest store to us now and we have been here 4-6 times and every time walking out within minutes because I am handed a slip with phone numbers to call instead. The employees practically ignore you even if you are there and they just seem incompetent all together. I can go 30 minutes away and get more help at an authorized retailer.

Very Fast, Very Reliable…read more If you are in the right location this service is great. We've only had a few minor outages in the last three years, which is far better than what we used to get with cable. Highly recommended.

The company itself is very easy to deal with during their business hours. Out where I am, there…read morearen't any choices offering more than 10mbps download speeds. After struggling with Centurylink for years. PA.Net was offering a new wireless service using an antenna on your house that communicates with a tower on the hill, and 25mbps! The good: speeds are as promised about half the time. The other half they're pretty close. The bad: if it is any time after 8pm and the internet goes down, you're going to be down until morning. CTI/PA.Net doesn't have any kind of after hours support. Unfortunately, this isn't a rare situation and is very frustrating if you rely on the Internet connection for TV or work. Any snow or thunderstorm you can bet that someone has to go to the tower to reboot something, and they aren't going until after the start of business when they get around to it. If that's not the case, the main office has a power issue or flooding. They need to do better because the second something better comes into the area people are going to drop them like hot potatoes.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Todd was awesome. I sent him a message and he called me the same day and got unifi products to…read moreadopt and even took the time to setup my IOT network to separate them away from my primary network. I wish I found Todd earlier, he could of given me his advice before purchasing my Ubiquti equipment but overall, he was friendly and new his stuff. I will call him for any future networking needs.

Paid first month through their site. No acknowledgment. They called a week later. We agreed to talk…read morelater in the day (at noon) to schedule installation. No call. Plus their site is down today--none of my browsers can connect to their server. I would call the number that called me this morning, but I question why. But it gets worse. As a Board Director of my Home Owners Association, I voted that they be named our preferred ISP provider. Now, ain't that a kick in the you-know-where!

They are great!! They went above & beyond doing the install. When I had a problem they had a tech…read moreon it within an hour and they solved it within two! The speed is blazing! I depend on them for work and entertainment. I highly recommend them!!!

I totally agree with Jeff. This company's customer service is the absolute worst. Don't read this…read moreand think "it won't be like that for me" because it totally will. I had a tech tell me to not use my Internet for a couple days and see if that helps with my speed. I did file a complaint with the BBB and was able to waive my early cancel fees. I suggest you stick with cable or fios. At least Comcast reps speak English.

I'am not connected to Clear yet. I have called them twice now and they are very, very, very…read morepushey! I said I wanted to check something with a friend of mine who builds computers and would call them back; but they don't want to let you go until they sign you up and send you something. Both times I had to hang up to get off of the phone with them; they don't under stand that, NO MEANS NO!!!

Cristian P. assisted me with setting up service. He was very polite and professional. He explained…read moreeverything using language that I understand. Thank you!

I was a loyal customer of Antietam Cable/Broadband for 9 full years, always paying my bills on time…read moreand without any issues. When I sold my house, I promptly called to cancel the service and arranged for equipment pickup. The technician who came out confirmed everything was settled and the agent on the phone explicitly told me that I would receive a check in the mail for any remaining credit balance on my account. Months went by with no check arriving, and no bill or statement ever showed up either. I assumed everything was closed out properly. Then, out of nowhere, I received a notice claiming I owed $20 for equipment not returned and that it was sent to collections. Instead of resolving this simple matter or even sending a proper final bill, they escalated it straight to collections even though they had my telephone number and forwarding address. This is how Antietam treats a long-term, paying customer? Over pocket change? It's absolutely ridiculous and shows a complete lack of customer care. To make it worse, I had even referred the new homeowner (who bought my property) to Antietam, thinking they were a decent local provider. Never again. What a disgrace of a company. Avoid if you value fair treatment and basic accountability. I urge anyone reading this to think twice before signing up with Antietam Broadband. Loyal customers apparently mean nothing when there's a tiny balance to chase.

Xfinity HomeA very upset customer, my 1st year service was excellent!!! which started in June of…read more2018. Then the lies starts from May of 2019 upon the time for my renewal I have not been happy customer since. My account was handled very unjustly, being lied to shouldn't justify a sale my bill went from $61.89 to $400.00 with the request of equipment because of a agent error for a sale back in May. So they now want to pay the early termination fees along with other fees just to restore service also knowing they have a monopoly in certain areas, I wonder doXfinity Centergive the same treatment for service to family's in your home state of Pennsylvania. After further trying rectify the situation on several occasions asking for Management to return my call or even to listen to the recorded calls to no avail, I should not have had to endure such service for an agents ErrorXfinity