Todd at Professional Painting did a first class job painting my refrigerator doors. He is very…read moreconcerned about quality and goes the extra mile.

Some context on how unprofessional Todd with Professional Painting is in his communication…read more - In our initial phone call to set up a quote, he refused to set a specific time to meet, instead finally agreeing to text at some point on Tuesday afternoon to let me know he was heading over - I let him know that myself or my husband would meet him - That day, he called and texted right as he left, which occurred while I was in a work event - As my husband was delayed by traffic, which I notified Todd about, he continued to text and call about an ETA - My husband stated that during the quoting time, Todd rambled on and spent a great deal of time not focusing on the quote - Todd did not note that I needed to be at the quote nor did he ask my husband to get in touch with me during this time - He did also actually provide an amount for the quote on a slip of paper (as opposed to just not taking the job) I received the following ranting texts at 11pm that night. "I say this earnest. And honest. I took over 1hr of my time actually quoting in home. A LOT of that Due to understand 3rd party. And It took 3 gallons of gas. Over 1 hr of drive time. Additionally waiting outside home to meet 30 minutes late. I kindly request what should never happen. I wasted my time. These are my words. It is not about the gas the drive time it's about that somebody contacted me. That wasn't there. That makes excuses for the person that wasn't there on time that I implicitly understand makes decisions. This was sad and earnest. I work for professional people that do what they say. These include Fortune 500 CEOs professional athletes and extremely correct neurosurgeons that make way more money. And I Chose to show up exactly on time for our appointment. I don't usually respond this way but ... Follow up. I promise you my response was honest. You can feel free to engage me and actually question my reply However I will not engage your proxy. That deferred and didn't call you. This leads to misunderstandings. Now let me get back to my actual work that you waste my time."

I waited about 8 months before writing this review because I wanted to truly live in and use the…read morespaces--and I can confidently say we had a fantastic experience. We worked with Ryan as our project manager and Holly as our designer on our powder room and kids' bathroom renovation. From start to finish, they were incredibly accommodating, patient, and attentive to every detail. What stood out most was how quickly and thoughtfully any issues were handled. All the issues that came up (not many) were handled immediately and in a way that felt thoughtful and aligned with our expectations, which made the entire process stress-free. The communication throughout the project was clear and consistent, timelines were respected, and the quality of the work has held up beautifully. Holly did a wonderful job bringing the design together, and Ryan ensured everything ran smoothly every step of the way. This is honestly the first time I've worked with a contractor/company where I've felt this positive about the entire experience, even months later. I wouldn't hesitate to work with them again and highly recommend them to anyone considering a renovation.

We went with Chateau Kitchens & Home Remodeling for our kitchen renovation. Holly Blevins was our…read moredesigner. We have a general contractor we work with who did our demolition, installed the floor and ran the utilities. Chateau did the design, cabinets, backsplash, wall tile, countertops, helped with appliances, and lighting. First off - wow, it's been over a year later and we all still love our kitchen. Check out our before and afters! We did shop around with other companies to find who we wanted to work with for this remodel. When we met Holly and saw the cabinet options Chateau had to offer, it was a certain decision. Holly Blevins is an amazing designer who is fun to work with. The kitchen was my wife's project. She and Holly worked so well together syncing up on design ideas. Holly kept our decisions in-budget and on-time. She is simply amazing! When it came to our general contractor working with the construction crew at Chateau, our GC said they were very good to work with. From my perspective, they worked as a united team. It was easy to work with Chateau. They sell excellent products with many choices to fit any person's taste. They came to our house in the beginning, took measurements, talked to us about the process. We agreed upon the cost. Got things ordered and started the project. There was great communication throughout the project. We always felt that Chateau had our back and that our project was important to them. They cared that we would get the kitchen we wanted and that it was designed in a way that we would continue to enjoy it. There is an extra service you can elect to pay for related to design. We did pay for this. It allows the designer to keep helping throughout the project. Some people may not want this and if that is you, you can elect not to have it. My suggestion is to get it. Once the project started and we needed to make decisions, Holly was with us every step of the way helping with the decisions when we needed her. The service was highly valuable. More than once my wife and I said that we were so glad we had the extra design service. After a year, the kitchen is still great. We are happy and highly recommend Chateau Kitchens & Home Remodeling!

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

A family-owned business with a very kind family. Jessica was enthusiastic and knowledgeable and…read morequickly helped me narrow down options in my budget range. Greg called me immediately after my flooring arrived at their store and helped me schedule the installation. Andrew was great at communicating and helped answer all of my questions before, during and after the installation. When I noticed some issues with a few of the boards that were installed, he quickly sent out a crew to replace them and they did it flawlessly. I'm extremely happy with my new LVP and carpet!

The whole process with Brothers was great. The install was difficult to say the least with so much…read moreprep work needed to make the floors even. Everyone we worked with was pleasant and professional. All of our questions were answered and we never felt rushed or like a bother. From start to finish, picking out flooring, viewing all options to the estimate and install our experience was great. Still waiting to have one lose place fixed but communication with Andrew has been quick and I'm sure we will have that spot fixed soon. We would definitely recommend Brothers and will be return customers if any flooring needs arise with any future endeavors.