Best root canal that I ever had. The office staff were very friendly. The doctor and his staff…read morewere amazing. I was in lots of pain and they fit me into their schedule right away. I did not feel a thing and I was in and out without an hour. Thank you so much

Great experience! Dr. Chandler & Chloe took care of the old problem with my tooth. Everything was…read morenice, friendly, hi-tech, and super-professional! Highly recommended!!!

Be sure the read the small fine print on the small tablet that they want you to initial. Of course…read moremost people will sign off without even reading it. If you think that the payment that you made is the complete payment, beware, you could get a bill, as I did, as long as one year later looking for another payment because what you signed was just an "estimate" and that you would be responsible for any additional charges like another 15 minutes of sedation. So, just as a heads up, read the fine print.

The entire staff were friendly, courteous, and efficient. I have an extreme fear of extractions,…read moreand this was the easiest I have ever experienced. Since the extraction, I've had zero problems or pain. Was this a rarity or the norm? I can't say for sure, but I won't even think of going anywhere else till I find out for sure. I highly recommend!

I wasn't sure exactly what to expect ... but whatever my expectations were they far exceeded…read more Krista was so sweet and knowledgeable and friendly. There wasn't a question I asked that she wasn't able to answer. Then I was met by Dr. Shelbourne. I've visited my share of dentists/surgeons/doctors and I have never met with a single one with such a calming presence. His voice, his demeanor, the information he was able to provide was amazing. I also met with Myranda, who didn't disappoint either. She was quick, to the point and had the answers to my questions before I even knew to ask them. Procedures like mine are a big deal...& I will 100% trust them to take care of mine.

My dentist office sent me here for wisdom teeth removal. We basically got scammed out of 500…read moredollars. They knew that our insurance did not work with their office but preceded to tell us after the visit that cost 170 dollars. Then they preceded to bill us 330 dollars after. They only care about money.

Quick show of internet hands, who likes going to the dentist? Exactly, yet when we have something…read morewrong with our mouth, we act as if they're modern day miracle workers who can improve the health of our mouth for no money, right now and everything will be perfect. Do we not realize, these people are key to making kissing our lovers more palatable (bonus if you caught the play on words)? Considering I what I just wrote, I've pondered this dilemma many times. So in essence I'm more apt to cut some slack in these regards. At Old Trolley Dental Associates off of the namesake road, they will take very good care of you. That said the parking lot is very easy to get in and out of and it's in a very safe section of town. Walking in, it's very clean and sterile. Moreover, the people here are phenomenal! From the front desk, to the assistants and so on they're all extremely kind. Moreover, they were able to get me in very quickly, which I can't claim about so many other options in the area. When I first got in the chair they went over my issues, did xrays, did an inspection and had a quote pretty quick. This is important b/c dental work can get expensive very quickly. In other words there were no surprises while the assistant was extremely helpful and literally took measurements of everything. Literally the most comprehensive exam I've ever had. Next, enter Dr Scott Kibler. Of course, I had to throw the "anti-dentite B###" from Seinfeld in there. He had a great sense of humor. But what I really liked is he was a realist, not sugar coating (pardon the reference) my exam and treatment. As for the procedure, he's very efficient and will numb you up as much as needed. I never felt pain and was surprised how quick the procedure went. It was the smoothest visit I've ever had, even with getting a crown. Also this point is HUGE. They do the crowns on site via a 3D printing machine. This means, no temp crown and having to come back later. This to me was a most welcome surprise. Overall, the process was detailed and their work which included numerous xrays remedied my situation. The price was as expected and there were no "gotchas." The staff were excellent and I love the dentist. I believe you can have faith in this practice that they have your health in mind when taking care of you. For the first time ever, I won't mind going to the dentist.

As always, wonderful service from start to finish, and was able to get me scheduled quickly to take…read morecare of an issue.

Before writing this I read the six reviews. Because they were at two stars with six people riding…read morereviews before I started this review. I was dumbfounded why they were so low. Cuz six stories doesn't really tell much. There is no business out there that has 100% perfect reviews. You're going to get a one-star experience here a two star experience here I really feel that there's no way around it. I have been to 12 different implant places and this was the last spot I visited. I was referred to them by my dentist because I was trying to find someone that does implants and impressions at the same place. Everything look very clean and professional. There was always customers waiting in and out in and out. Which is a great sign to me. He reigns our prices I was given for the work I needed done which is for schools to the top and five extractions range from $18,000 to 26,000. I was told by one of the nurses that the last Lady you speak to about payment arrangements does a great job of working with the customer. I had no idea what that meant. When I went to her office to talk about pricing of the work that I needed done we went over everything including what my dental insurance would pay. He came up with a plan that would take some money for my dental insurance for the year 2021 and the other half on the year 2022. We worked out the numbers and the price of my work was $8,800. I could not believe it. And honestly still can't. I was given a prescription to take a pill before procedure once it entered my system it felt like the best weed I ever had and that is honestly all I remember. The next thing I know I'm getting in the car with my wife not feeling any pain. I honestly never did. I am due to go next month to go get my actual denture. I am wearing the substitute and which I have been wearing that for the last 3 months. The procedure came out perfect and for someone who never smiles I am honestly loving my smile. For the first time and I don't know when. I have looked at others bad experience on the reviews here and that is not my experience and if you looking for quality work at great prices I highly would like recommend you give them a look see. Their Google reviews are much higher with actual pictures of patients so you should read the Google reviews also. This is the place I ended up going to after a long arduous journey. I highly hardly recommend. So far so great.

Great, talented, friendly, efficient environment who genuinely care about the clients. From the…read morefront desk experience, to the quality and expertise of the dental techs, to the financial department, to the time in the chair with the dentist is a blessing

I'm sharing my mother's experience with Carolina Complete Dental to encourage other patients,…read moreespecially senior citizens, to carefully review their insurance statements and dental account balances. On June 30, my mother went to Carolina Complete Dental for a scheduled filling and crown. Within days of the procedure, she developed a painful infection in her mouth and swelling in a lymph node that required treatment at an urgent care clinic. She continues to have a lump in the affected lymph node. While we cannot say with certainty what caused the infection, its onset immediately after the procedure raised serious concerns for our family. Our greatest concern, however, was the billing. My mother was told she owed $764.80, even though she believed her insurance should have covered those charges. Trusting the office, she paid the amount with her credit card. Later, after contacting her insurance company, she learned that her insurance had already paid the dental office for the procedure. During a three-way call, the office acknowledged that she had a $764.80 credit on her account, but she had never been notified. When she requested a refund, she was initially told the money could only remain on her account for future dental services. Only after her insurance company contacted the office again on her behalf did the office agree to issue a refund by check. The insurance company also informed my mother that there had previously been another credit on her account that she had never been told about. That raised additional concerns about the office's billing practices. As a result of these experiences, my mother has lost confidence in this practice and will be seeking dental care elsewhere. We are not suggesting the dentists themselves were aware of these billing issues, as they may have involved office staff. We simply want other patients--especially seniors--to carefully review their insurance payments and account balances and ask questions if something doesn't seem right. We hope Carolina Complete Dental reviews its billing and communication practices so that future patients do not have a similar experience.

What great dentists and staff, I am a big chicken when it comes to dentistry, I don't do pain very…read morewell and they go out of their way to make you feel very comfortable. In my travels around the United States I've had a few dentists. Up in Barrow near the artic circle Novacane is a sign of weakness, I let them know here that i wanted gas, lots of gas, I want happy happy gas Having teeth out soon,,,be happy

I am so thankful that I found Dr. Thomas. After my initial appointment, I felt confident that he…read morewas the one to do my all on 4 implants. I had the procedure 4 days ago and I am amazed at how smoothly it has gone. Brittany, Sawyer, the front desk staff, the entire office that I came into contact with, went over and above to make this such a good experience for me. I can't say enough about James Island Dental!

This is my 4th month after receiving my upper and lower 4 on 4 implant procedure and I am now…read morewaiting for my final zirconia implants to arrive since our one inch of snow has put most southern states in a winter storm advisory. I would actually be fine with keeping the implants I have now since they look amazing for throw aways between visits for the healing process. So excited to get my final hybrids soon and would highly recommend Dr Thomas weir and his staff they definitely go the extra mile when you have any issues or discomfort through the entire 4 month process I've had at least 6 extra visits with concerns and they listened to my concerns and issues and made simple adjustments to make sure I was happy!! And I gotta say I'm definitely not easy to work with but they always treat me like somebody special as we'll as All there other patients coming in and out all day ! I will never step foot in another dentist as long as there's James Island dental associates. Thanks for giving me back my awesome smile and confidence to continue my wonderful journey as head chef and CEO of my company.

Dr. Ratliff is the best! My situation was sort of emergency…read moreas my bridge felt, just a few days before Thanksgiving. I have quite of dental experience and knew right there that I needed an extraction and implant done. Setting up an appointment was easy and fast. Their office is equipped with the latest technology and healing took no time which is hard to believe. Everyone in the office is so caring. Dr. Ratliff took the time to explain to me the situation with my previously done six implants. I can't say enough how caring and knowledgeable this Doctor is. Thank you so very much Dr. Ratliff!

I recently had two wisdom teeth removed and an implant placed by Dr. Ratliff at OMSA. What was…read moreexpected to be a routine procedure ended up being more complex and time-consuming, but I was in the best hands throughout the entire process. From the moment I walked in, the staff's attentiveness and kindness stood out. Team members came into the waiting room offering coffee and tea to my husband and other drivers--such a thoughtful touch. When it was time for discharge, they invited my husband back to thoroughly walk him through the post-op instructions so we felt fully informed and supported. What truly impressed me was their follow-up. I received calls and texts to check in on my recovery. When I experienced significant pain, they brought me back in immediately--no delay, no hassle--and I was able to speak with Dr. Ratliff directly. That level of responsiveness is rare. As a Human Resources Director overseeing more than 100 ambulatory surgery centers across the country, I spend a lot of time in and out of facilities. I've already told my teams: they could take a lesson from OMSA. This was truly patient-centered care at its best.