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    Innovative Family Dental

    4.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Innovative Family Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Dillon Family Dental P.L.L.C. - Front entrance

    Dillon Family Dental P.L.L.C.

    2.9(14 reviews)
    0.4 mi

    Let me start off by saying the staff is just so nice, I mean really good people! Starting with…read moreMishel, then Dr. Cirillo who was amazing and so caring. Vivian the hygienist was great as well, highly recommend!

    In January, during my regular cleaning, I was treated by a hygienist who was incredibly rough. I…read moreleft in significant pain--so much so that I couldn't eat for the rest of the day. I had no cavities, yet it was the most painful cleaning I've ever experienced. On top of that, her bedside manner was poor, and she made several rude remarks throughout the visit. I returned in early July and unfortunately was scheduled with the same hygienist. Once again, the cleaning was extremely rough, and I left in pain. What prompted me to finally write this review was her behavior during this visit. After being scolded at my last appointment about my manual toothbrush, I had purchased an electric one--which she loudly ridiculed as "cheap." She even pulled it up on a screen to show me its price. I spent $60 on it, which is all I could afford, and I felt it had been doing a good job. Her comments were not only unnecessary but also incredibly humiliating. Even more concerning, she spoke very loudly about my personal medications and what I take them for, in a room separated only by dividers. This felt like a blatant disregard for HIPAA privacy standards. To make matters worse, when I went to check out, I asked if I owed anything and was told I actually had a $100 credit on my account. Apparently, I had been overcharged, and no one informed me. Because it had been over 30 days, they said they couldn't refund it to my card. Had I not asked, I wouldn't have known at all. I want to be clear that the doctor here has always been kind and professional. I've tried to give the benefit of the doubt, but I can't continue going somewhere that consistently causes me pain and embarrassment. I'd rather go to a provider where I have to pay a copay than continue being treated this way.

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    Dillon Family Dental P.L.L.C.
    Dillon Family Dental P.L.L.C.
    Dillon Family Dental P.L.L.C.

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    Smile Doctors Orthodontics - Frisco

    Smile Doctors Orthodontics - Frisco

    3.0(8 reviews)
    3.4 mi

    We had a wonderful experience with Dr. Drew and his entire staff. They went out of their way to…read moresolve an issue with my daughter's braces and they made the entire experience beyond expectations. They are kind and caring people and I would highly recommend them.

    Ok so I've had braces for like a year and thank god I'm only a few months away from getting them…read moreoff. I had a better doctor before but he's on paternity leave and everyday I pray for his return. The current one keeps lying about the consequences of giving me colors on the braces ?? Like I asked to get color these two last times and they said no. The first time it was because the doctor said it would "stunt my progress". ??? 0 correlation, and no further explanation. And this time they said no because "colors cause gum disease" ??? Did this doctor get his info from Facebook and just run with it? So weird. And he's also really rough and makes my teeth hurt probably more than they have to. My mom is paying 4 figures and I don't even get color!! If you need braces, RUN from this clinic do not come here unless you are ready for them to play in your face The front desk lady is really nice tho. So are most of the orthodontists, so I guess I'll give 2 points for that. Not to mention, it's just an uncomfortable experience overall because there are no separate rooms so all the patients are just packed into one space and we can all see what they're doing to each other. No privacy and no colors. And I pay for this? I'd expect better for about 4 figures that I'm spending OUT OF POCKET

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    Smile Doctors Orthodontics - Frisco
    Smile Doctors Orthodontics - Frisco
    Smile Doctors Orthodontics - Frisco

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    Innovative Family Dental - generaldentistry - Updated August 2026

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