Paul Harrison, the owner of Innovative Home Improvements gave us an estimate after we saw the siding work that he did on a neighbors house. He demonstrated that he would have involvement with the project from the estimate to completion. Very easy to contact Paul during the project and follows up to inspect the project without us even asking. We would highly recommend getting in contact with him if you have any siding work that needs to be done. read more

Great service! I inquired about glass replacement, Paul gave me a direct referral to a Beltsville specialist. Then, Paul called me back withing minutes and provided another referral to another specialist in Crofton. This will save me time and money! read more

I hired Innovative Home Improvements to replace the insulation and siding on my son's attached rambler. From the start, Paul worked with me to address all my goals for the work without trying to upsell me, as other companies did in their estimates to me. During each stage of work Paul communicated their progress and any challenges they were facing. He went above and beyond the call of duty to meet my tight timeline (new grandbaby coming so needed a warmer house). And he addressed small tweaks that I requested at the end of the job immediately. All in all -- great work done by highly professional and caring staff -- all within a reasonable budget. I highly recommend them! read more

All of the reviews on here are 110% on target with Innovative Home Improvements and Paul Harrison! We have debated on getting new windows for our home for several years and finally decided to invest not only the money - but the time - into finding the best windows and service provider. We had been heckled by window people here and there and initially went on Yelp! to ensure we found three reputable companies that would be honest and not waste our time. We met with Paul first and immediately wanted to go with him because he was to the point, honest, and incredibly knowledgeable about why the window he recommended was best for us. Further, Paul also provided recommendations on our basement window - recommending glass block as the best for insulation and aesthetics - rather than pushing for a sale - as well as how to insulate our door. He said we didn't pay the balance until he came himself and inspected the windows after his installers did the job. Even though we wanted to go with Paul from the start, we got two other quotes for good measure. One other company came in with a very close quote and similar window, but definitely didn't give the same warm customer service that Paul did. The other company sent a young college kid who came 15 minutes late with a canned sales pitch. He stayed over an hour and my husband tried to kick him out several times. Their window was similar to Paul's, but their price was twice as much. Back to Paul and his team....they came and installed 7 windows for us in about 5 hours. It was a team of 4 guys and they were incredibly careful about protecting our things. They had their system down as to who was doing what and they were very meticulous with their process. After they left, Paul came over and did the final inspection. He also showed my husband a few tricks with the window and told him that if we had any issues, he'd come out personally to help us out. I also just got the report below from our energy supplier - just one month and our usage is down 19%. We were able to immediately drop our thermostat 2 degrees and we have absolutely no drafts. Wish I had called Paul sooner! I HIGHLY RECOMMEND him! You won't be disappointed. He's an honest professional that truly cares about his customers! NRG Home Weekly Summary: Based on your usage, this month's projected electricity usage is 1761 kWh*, with 6 days left in this billing cycle. This month's projected usage is 19% less than last month's actual usage of 2184 kWh. read more

It was a such a pleasure from start to finish to work with Paul Harrison and his team at Innovative Home Improvements. From the first meeting, I experienced that Paul has a different approach to sales and service: honesty, fair pricing and no-hassles. It was so refreshing for someone to give you all the information you need to make an educated decision and then proceed to give you an estimate that is for almost half of what a competitor had said was their "best offer" for very comparable windows. No bologna here! And once the contract was signed, everything continued to move forward smoothly. Andrew came out to precision measure the windows for the order within a few days, and 4 weeks later they were being installed. The windows look FABULOUS, and I have already noticed a significant decrease in the noise we hear from outside. We couldn't be any happier with our new windows, and are grateful to Paul and his team for a job very well done. I would highly recommend Innovative Home Improvements to anyone who is looking for great quality windows masterfully installed with very little hassle at a fair price. read more

We had an excellent experience with this company and I would highly recommend them to anyone. This company replaced 8 windows in our home. We obtained three separate estimates and not only did Innovative Home Improvement give us a very competitive estimate for a great product, but they also were the ONLY company that did not try to pressure us into signing the contract at the time of receiving the estimate. They also had excellent online reviews from other customers. The work was done quickly and exactly on schedule. A final inspection took place before payment to ensure that all the work was done properly. There was no mess left behind, just awesome new windows. We were very satisfied with the service. Couldn't have asked for a better experience! read more

Innovative replaced our siding and windows and replaced a bunch of rotted wood, then wrapped all the wood in aluminum. I'm very pleased with the work they did. Everything looks great. There's been no problems. And their prices was inline with everyone else's. read more

Innovative Home Improvements recently installed a new roof and new windows for our house, and we couldn't have been happier! We originally contracted them to put in new windows, but when we suddenly found ourselves in need of a roof fast, we talked with Paul Harrison, the company owner, and he and his team sprinted into action to accommodate our situation so we could have it done within a week. Throughout the two installation jobs, Paul was responsive, attentive, and very thorough in explaining the process to us. He was also upfront and honest on his pricing--no surprises. We would definitely work with them again on our future home improvement needs. read more

Paul and his crew were on time, professional, and they cleaned up after the jobs and the jobs were done RIGHT!. We had one window out of 21 that hazed over about two years after the install. I called and and Paul had his folks out the next day - new window and no fuss. We had one adjustment to the sliding glass door and that was fixed again quickly and no fuss. He also did my daughter's townhome and the sliding door and have not had one single problem. Bottom Line, Paul runs a fine company and his work ethic is reflected in all that they do. You have a window problem, call Paul 1st.!!! Before you waste time with the two and three hour demos that is average for replacement window business that the other folks do if you are lucky. I had to run one guy out after four hours. It is bad. read more

Very ethical, great value for the money, great product, cleaned up when finished. Will definately use them again!

This is a great company to deal with for both work quality and customer service. They use top-shelf products and offer a very competitive price. They stay in constant contact with you from the time you sign the contract until the job is done. I highly recommend this company for replacement windows! read more

I would like to start out by saying. I have had such a great experience from this company. The guy Paul and his team did a wonderful job in putting my windows in. They where professional about everything. How they had taking the old windows out and putting the new windows in. The owner Paul os so pleasant. Yes I would recommend this company to anyone. Great professional Company. When everything was completed. Paul had come out and checked each and every window. Left his card and said to give him a call if I had any problems out of my windows. Five stars welled earned !!! read more

I needed the siding on my house replaced after winds pulled off several pieces. Paul was always responsive and contacted my insurance company himself. His crew did a great job and I am very happy with their work. My house looks like new now. read more

My husband and I had a terrific experience with Innovative Home Improvements. We just had 11 windows replaced in our townhouse. Paul, the owner, was very nice and easy to work with. There were no long-winded sales pitches but he did give us the answers to all of our questions. He and his crew responded to phone calls or emails promptly, they showed up on time, and were neat professional and quick throughout the whole installation process. After getting several quotes from other (unbearable) companies, Innovative ended up installing a higher quality window at a more affordable price. I am extremely happy that I stumbled upon this company!! read more

I couldn't be happier with Paul and his team. A severe storm left many people in the area needing new roofs, so naturally all the local roofing companies were busy. Paul was the only one to return my phone calls every single time (I had follow up questions) and make an appointment for a time that worked for my schedule. He gave me an estimate and was very honest about the available options that I might be interested in, as well as the ones that he felt would not be worth the cost. Never once did he try to upsell me on anything, and the final price was exactly what he quoted me. Throughout the process he always returned my calls or emails, and kept me up to date with the process throughout, and contacted my insurance company directly when needed. His team came over and replaced me entire roof in 1 day, and cleaned up all the debris completely. Highly recommend. read more

We cannot say enough wonderful things about Paul and his team at Innovative Home Improvements! We recently purchased a home with original windows from '83- to say that they were terrible would be an understatement. Paul's thorough estimate took about 15-30 minutes. He was clearly very knowledgable and did not push us at all to commit like some of the other companies we had experienced. His prices could not be beat! He brought over the contract promptly and only required a small deposit prior to installation. Once our windows arrived, Eddie and their contracting team were quick to install them in a professional manner and made sure to clean everything once they were finished. Paul came to inspect once they were done and addressed all of our questions and concerns. The customer does not pay the remaining balance until the work passes Paul's and the owner's inspection. Our new windows are life changing; the furnace is running less frequently and we are noticing a huge reduction in outside noise. We will absolutely be using and recommending IHI for any window needs!! read more

they didn't do any work for me, but i left them a message (confusing them with another firm), and just the fact that he took the time to call me back (knowing i was referring to the other firm) and let me know of my mistake was a such unique example of amazing customer service that i had to write and say thanks!!!!! read more