I had my baby here and it was a wonderful experience. The entire OBGYN team I've encountered was so…read morekind, encouraging, and just wonderful people. Biggest shout out has to go to Dr. Reis, who I've continued to see over the years and is seriously the best. We've had a few (minor) illnesses/injuries that have landed us in the ER a few times over the years and have had better than average experiences each time. The wait has never been astronomically long and the staff has been great. Having a hospital so close were great staff who we trust so much means a lot. We're so lucky to have Masonic nearby!

I love this hospital. This review is for Dr Levitan and her cancer center staff. Been going here…read morefor treatments for the last 4 years and her team is very caring and always willing to make sure that I'm comfortable at every appointment. I've befriended a lot of the nursing staff and they always make sure to warmly greet me during my treatments and that I have everything I need. From a warm blanket, to snacks, juice, and even warm soup! At every appointment they make sure that they walk me to the correct station and I am handed off the the right department. The Cancer Center wing has had a lot of construction for the last 2 years and it's great to see that it looks beautiful and so spacious now. They have windows and can see the sun!

This place knows nothing about care quality, starting with the office experience they lack basic…read morecustomer experience care. Seems like the only type of care HBHC provides comes in a form of a fee/bill, then they care! I needed life saving medication and was told by my pharmacy that they had sent in numerous prescription refills request to no response and I would not be able to get my medication and they seemed truly genuine- this is Walgreens y'all. I was upset and called in to my Dr's office was told okay well send this one in but you need to schedule a drs appointment, I agreed. I went back to Walgreens the next day and to another MF surprise the request was still no response from MF Howard Brown HC, that set me off! I quickly called HBHC and was told yeah no sorry not going to happen until we see you, how what why?! Sir your office told me they were doing 1 more refill- yeah no sorry. I hung up and scheduled a dr with RUSH and based on my experience with HBHC they're seeing me next week. Never recommend this place to family if they matter to you

You could go to dental school and graduate with your own degree before you'll get through. You…read moremight as well do yourself a favor, save a year of your life, save your teeth, do not go to Howard Brown dental clinic. It took 10 months to re-x-ray the original cavities to tell me they are getting worse. They gaslight you at the front desk. They will play games that you are late even if it's 30 seconds. I am sure they just didn't want me to start the process at all. If you would be indignant at how ridiculous it is to say you're late by 30 seconds they will 86 you. I was in the elevator. The elevator is a 1 minute walk to the front desk but the receptionist says you're late you have to reschedule. Then after several months of waiting you get x rays, they wait AGAIN about 3 months to see you for a cleaning. The hygienist is actually good. It's not the hygienist fault the office is the Twilight Zone. The rest of the office is like the Twilight Zone. Like if you need real dentistry you might as well skip HB altogether. They are not a real dentist office. The receptionist says it "You ain't gonna get any work today" all rude, when I went in for an emergency appointment bcz I was in pain from cavities getting worse. Then the dentist actually laughs at me, looking at the x ray yes she said the cavity is getting worse. Are you going to fix it today? No we don't have time today come back in 3 months. They are like a Twilight Zone episode. It's the worst dental clinic I've ever been to. You should save your teeth by going anywhere else. Professional regulation should inspect it but they won't. Because it's Medicaid. They have no intention of helping the patient they are there to scam you.

Waited almost 8 months to see a dr. Called me Friday to cancel. Dr. Changed her mind. Not taking…read morenew patients. Just RUDE.

This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

Be aware the wait time was very long during my visit and it completely disrupted our schedule of…read morethe day

I called this place to get CPT codes for two optional vaccines for travel to India because my…read morehealth insurance company -- Blue Cross Blue Shield--said they needed the CPT codes to be able to tell me if my insurance covers the vaccines. I wanted to find out how much the vaccines cost before I decide whether or not to get them. Passport Health REFUSED to give me the CPT (codes until I had completed an appointment with them, i.e. had already spent $800 on the vaccines (and at nice profit to them, no doubt). Then, and only then, would they give me the CPT codes. This should be illegal. I'm guessing they're owned by a venture capital company--that's the kind of sharks who would have a policy like this.

5.24.26 no In person provider…read more VIRTUAL VISIT only Xray is available Labs (ACL) closed on Sundays

At the last minute, I had to cancel an appointment with a doctor I had been seeing for two years…read more They told me I needed a referral. So an appointment I had made more than six months ago had to be cancelled. Fortunately, I found another doctor who immediately gave me a referral. This place is only interested in making money off your insurance by requiring unnecessary visits. The y don't care about your health at all. They just want to make money off of you.

Finding parking to this office is a bit challenging so be mindful of that. It's only 3 floors,…read morethey have stairs and an elevator. Place is clean, organized. Dr. Metz is nice, friendly however there was this rush to get me into custom insole. Not only by her but her assistant too. I thought I may have arthritis in my foot/ankle which she dismissed but recommended physical therapy. Stated it was tendinitis. Hmmm. Not sure where I want to go with this. The prior orthopedic dr stated to use PowerStep insoles and Hoka shoes which did help. Staff were nice too.

Worst doctors office in the city of Chicago. They make it impossible to pay bills or copays. You…read morecannot pay your copay online, they rarely let you pay in person, and you have to wait on hold for 3 hours to pay over the phone. We tried to go to the office and pay in person and they sent us away with a serious amount of attitude. I also went in with what ended up being a broken leg, they sent me for X-Rays. They didn't get back to me until 5 days later, only for them to tell me my leg was fine. I went to an emergency room after hearing that and the doctors immediately determined my leg to be broken. The doctors at the ER told me that this was the worst missed diagnosis they had ever seen and that I needed to find a new primary care physician. This is the place to go if you want to spend 4 hours frustratingly trying to pay your copay after every single visit.

Jillian D Boroniec, MD is the best PCP I've had in years, and I've moved cities every 2 years for…read morethe past decade. She's attentive, thorough, and explains everything she does. She not only saw to my needs but looked ahead to how my health and that of my family will change as years go on. I recommend Dr. Boroniec without reservations. The wait time is long in the clinic but worth it.

Even when you're in the time frame of their grace period they still don't care to see you.read more

I have been with Dr. Torphy for years for cluster headaches. I'm so glad I followed him to his new…read morepractice. He is a very responsive and compassionate doctor who knows about pain. He is quick to book appointments and very compassionate. He also knows that people in pain can't wait months for help. We need help yesterday. He is knowledgeable about various treatments. The rest of his staff is very friendly, too.

Nothing but positive things to say about Dr Brad Torphy and his staff. Having suffered from Chronic…read moreMigraines for coming up on a decade, Dr. Torphy has been my physician since the beginning of my journey when I was terrified, depressed, knew nothing, and in the early stages of my treatments. I've now been his patient for 6+ years and have followed him from a large facility to his new private practice. I am SO happy that he created his own location, because he provides such stellar care for his patients. Dr. Torphy has truly changed my life for the better. Outside of being a great doctor, he is a kind person, and makes an effort to ensure you are comfortable, understand your treatment, and gets to know you on a personal level. I mentioned the staff at this clinic just briefly. I have only been once so far, but have worked with them a few times leading up to my appointment on prior authorization for my treatment, and even day of. They are PHENOMENAL. Proactive, kind, and understanding. Kudos to you for finding some gems! Having chronic pain and migraine disorders are hard enough as is. With everything that we have to navigate from missed work and personal events, tried and failed medications, to the difficulty of insurance -- having a doctor that truly wants you to find a pain free life means a lot. You'll find that here.

We're incredibly grateful to Dr. Shashoua who gave us the BEST care in the world. Dr. Shashoua…read moreblessed us with the greatest gift by performing a Myomectomy to remove my massive uterine fibroids with no complications. The successful surgery has given me the chance to still fulfill my dream of being a Mother, which is the greatest gift one could ever give. Another Doctor in Wisconsin attempted to perform a Myomectomy and failed, telling me I would need a Hysterectomy because of the size of my uterine fibroids and the location of the fibroids. This Doctor also told me it wasn't worth getting a second opinion because nobody in the world would be able to remove my massive fibroids and was confident I would need a Hysterectomy. These massive fibroids were not only causing me infertility issues, but causing me major problems and living with them was unbearable. This Doctor was proven WRONG the day I walked into Dr. Shashoua's office to get a second opinion. Dr. Shashoua is brilliant and a gifted surgeon who performed what I was told was the IMPOSSIBLE. From the moment my husband and I met him he made us feel so comfortable and you can see how much he genuinely cares. He's so compassionate and explained everything in terms we understood. Dr. Shashoua is very knowledgeable about uterine fibroids and his confidence in his work made me relaxed and at ease going into surgery. He was attentive to my needs every step of the process and was there after surgery to check up on me. We traveled from Wisconsin to see Dr. Shashoua and his team treated us with excellent care. Traveling from out of state, the surgery and scheduling of the surgery was easy to navigate with the support of his team. This surgery was LIFE CHANGING and I'm recovering well. We're so blessed we found Dr. Shashoua and we would highly recommend him. If you're reading this and suffering from uterine fibroids and want to get your life back, do not hesitate for one moment, call and make an appointment. Dr. Shashoua is a true miracle worker.

This began when I was 39 years old. I told my family Doctor I was ready to start having kids in…read moreSeptember 2014. Numerous appointments were made with family Doctor, OBGYN, and asthma specialist. They started running CT scans, chest x-rays, PAP, internal scans, mammogram, breathing and blood test. The diagnosis for November was Fibroids, low iron, and node in right breast. By the time I took my mammogram in December the node had disappeared. My OBGYN reached me a pamphlet, told me to educate myself on all of the possible procedures and technology available. My OBGYN told me to research online for a specialist and choose someone that was on the cutting edge of technology and leading their field. Then provide him with a name and if everything checked out he would give me a referral. This would give me the best chance and future to have children. The items listed above are what led me to a great doctor. I would like to start by saying I travelled across the state of Illinois to see Doctor Abraham Shashoua. By the time I met Dr. Shashoua I was in severe pain and panic. Dr. Shashoua ran his own test and found 7 fibroids. Two were inside the uterus and the rest were on the outside. Dr. Shashoua was able to give me the reassurance that I needed. In 18 years Dr. Shashoua has only had to do 1 unscheduled hysterectomy. Dr. Shashoua and his team performed the surgery within 3 hours and removed a little over 14 lbs in fibroids. *See attachment Dr. Shashoua is great at putting his patients at ease as well as fostering communication and development with his team. When it comes to going above and beyond, Dr. Shashoua did that for me. (After receiving my records he even ordered another chest x-ray to make sure everything was clear) I feel blessed to have him as my Doctor.