When our daughter dislocated her shoulder after falling down the steps while taking her dog out for…read morea walk, we experienced one of the most frightening days our family has ever faced. She was first taken to another hospital, where the plan was to put her under anesthesia to reset her shoulder. Because she had a life-threatening reaction to anesthesia about 10 years ago, when she flatlined during surgery, we were extremely hesitant. Combined with the circumstances there, we decided to take her to Fairfax Hospital. That decision led us to Dr. Titus Park and his incredible team, and we are so thankful it did. From the moment we arrived, Dr. Park had a clear plan that did not involve anesthesia. He immediately put our entire family at ease with his calm confidence, compassion, and professionalism. My daughter was in excruciating pain--a true 10 out of 10. She asked one of the nurses if she would pray with her, and without hesitation, she kindly did. That simple act of kindness meant more than words can express. When Dr. Park successfully put her shoulder back into place, the relief was immediate. My daughter looked him in the eyes and said, "I could just kiss you!" It was such a heartfelt expression of gratitude because her pain was instantly gone. What also stood out was Dr. Park's wonderful bedside manner. Even in the middle of a stressful situation, he found a way to make us smile. He asked my two daughters, now both in their late 30s, which one was my favorite and which one had been the cutest baby. They both immediately raised their hands and looked at me, and I just turned my head. We all burst into laughter. It was exactly the kind of lighthearted moment our family needed. Dr. Park and his entire team turned an unbearable situation into a bearable one through their exceptional medical care, kindness, compassion, and genuine concern for both their patient and her family. We will never forget the care we received. Thank you, Dr. Park and your amazing team, for giving our daughter relief and giving our family peace of mind. We are forever grateful.

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.

I had the pleasure of working in physical therapy, for the second time, with Shayna Graham. She…read morewas, at all times, professional, thorough, responsible, communicative, and I always felt that she cared about me and was interested in what was best for me. I would not hesitate, should it be necessary, to request her services again. Paul Sibley

I do not recommend Fair Oaks Hospital based on my family's experience. My elderly grandmother…read moreneeded assistance and pressed the call button, but no one came to help for over fifteen minutes. She eventually had to get out of bed herself, crying, just to find a nurse, even though she should not have been walking without assistance. Her nurse, (Johnathan) did not properly check on her throughout her stay. He also assumed she was in severe pain and administered a very strong pain medication stronger than morphine without adequately communicating with her as Spanish is her first language . She had a terrible reaction to it, becoming extremely dizzy and vomiting. My grandmother has serious health conditions and should not have been left waiting or put under unnecessary stress. During this time, her blood pressure rose to 195, which is extremely dangerous and could have led to a heart attack or stroke. This experience left our family feeling that her safety and well-being were NOT a priority. I strongly encourage anyone considering this hospital to do their research beforehand and carefully consider where they take their loved ones, especially elderly family members who require attentive care.

This facility is really close to my home. The staff is very friendly and they always take me back…read moreright away.

Have been here several times, as my sons have been also. These folks are exceptional and caring…read more Will share a funny story, as have the bill to prove it. My son and I went out fishing one night, and let's just say with a big catfish hook, he caught my back quite well. The doctor on duty was awesome, and he remedied the situation painlessly. We both were laughing, and there's times in life, that all of us should. He was kind and skillful. A shame my Under Armor sweatshirt had to be cut off, so my son is on the hook for a new one. The nurses and front office staff here are super. This is where you should go, for fish hooks in your back, stitches, and the like. They can always stabilize you, and send you to INOVA Fair Oaks or Fairfax if needed. Lines usually aren't too long here. They have me hooked, and am grateful to the people here. It is very well run, professional, and a rare five stars of solidness!

Came to the ER here very unexpectedly while in the area. I'm not from Virginia and had no idea what…read moreto expect. Cons: no live wait time on website, registration staff who truly DGAF, dirty waiting area Wait time: 2.3 hours just to get into an exam room (I was balled up in a corner in pain and begged for a blanket because it was cold inside and 50 degrees outside. They triaged me, took blood and urine and had me remain in the waiting room. Once I actually got into an exam room, things started to move more quickly. Care: Dr. Sidara was actually the saving grace here. He was incredibly nice and thorough, spoke to me with respect and care, and worked to address my issues as soon as possible. He was even able to pull info from past doctors visits, which included a slight ear infection and double checked my ears while I was there to make sure he didn't miss anything further. I won't go into all of the details of what he discovered, but had he not caught one thing in particular, I might still be in excruciating pain. What I didn't like is the fact that I was in an exam room for maybe 30 minutes, then they took me to get a CT. And once I finished the CT, I was not taken back to the exam room, but taken to the "results waiting" room. There, my IV hung in front of me, without being connected, for about an hour. When all of my results were back, the doctor returned to me and told me all the findings and the plan moving forward. I do wish they would have kept me overnight so that I could continue to be monitored and receive pain management medication, but I understand that's not necessarily typical treatment for what I was experiencing. Shortly after the doctor checked in with me, my discharge papers were drafted, and I was on my way out. I was there from 3:50-9 p.m. ish.

A few things could be better but overall an amazing experience…read more We got to the hospital for my procedure and immediately had parking issues. The "B" garage height limit is 6' 8" and our truck was a couple inches too tall. There was zero parking for large vehicles near the main building so we were forced to park on the street. After that, everything went smoothly and every interaction with the hospital staff was wonderful. They were helpful and caring. After surgery they put me in a huge recovery room. The sunrise and sunset views were very nice. The food was great and they never made me feel like I was a bother. The staff was constantly cleaning and keeping up with my medication. Before discharge I had to speak with a few nurses from different departments. Unfortunately, PT took many hours to see me so instead of leaving around 1pm, I was out closer to 7pm. These nurses, doctors, techs, etc. work very hard and don't seem to get the appreciation they deserve. They were all wonderful and easily the best part of my stay. Overall, besides the parking issues, this is a hospital that is significantly better than anywhere else I've ever been.

Some superhero member of this location decided to call CPS on our toddler, who is still finding his…read morefeet and learning to walk, instead of talking to us? With multiple children, a small bruise is what triggers a CPS no-notice visit? Incompetent staff will let children scream in agony recovering from anesthesia, but don't show up with a normal kid with bruises! Might get a CPS visit that will stick with you unnecessarily! Anybody know a good lawyer for a lawsuit? Oh, let's not forget we're waiting for his appointment to check his vision and ensure he doesn't need glasses like his older sibling. But go ahead, call CPS. What could improve? Hire competent staff, learn to communicate with the family, and maybe rethink HCA priorities and values. But what's that to the bottom line of a for-profit health system cesspool? Edit: So since you guys inserted an IV and left a bruise on my kid from the IV, does that mean I can sue for malpractice? The CPS lady that visited called it a BS report and said they get a ton of BS calls from this location (HCA), so I used a bit of sarcasm, but seriously... check your kid over for bruises before you go here and if your kiddo does have a bruise, ask if anyone called CPS before you leave the location!

The front desk staff is completely rude. I'm getting surgery and I'm nervous. I have everything…read morethey asked for so what's with the attitude? You think they would have front desk personnel with compassion working. Thanks for raising my blood pressure and anxiety before going under.

I have to say that of all the Inova's, this one is my favorite. Don't ask me why I've been to all…read moreof them, I just have. The staff here are feisty. Some doctors have attitudes, but the nurses were all kind and even let me watch soap operas with them and hang out. The emergency room is efficient and was calm even on a Friday night. Upstairs, they have a pretty good set-up. Everything is clean, again the nurses are nice, and the food is good. That's right - the food is good. Minus one point for the doctors. Can't make time for me? Let the nurse do it, she seems to care.

My review is based on my outpatient surgery experience here. I had to come here for my pre op…read moreappointment and I had great interactions with the nurses here. I was seen immediately upon my arrival, I was asked very thorough questions regarding my health history and had my blood drawn in preparation for my surgery. The day of my procedure, it went very smoothly. The nurses that took care of me were very kind and helpful. The anesthesiologist was very helpful and explained everything to me and helped to ease my anxiety about having surgery. Once my procedure was complete, the staff took care of me until I was discharged. I had a great experience and grateful for the wonderful staff here. Billing, well, that's health care in America lol. I'm just glad the procedure went well. I also appreciate that this hospital does not charge for parking, that is a rarity these days!

Terrible Night Nurses. Unresponsive, Rude and unprofessional…read more Had Joint replacement surgery and was abused and neglected. The bed they gave me was non functioning. A nightmarish experience. You have been warned.

Our daughter gave birth here and we loved how secure it was they take security very seriously which…read morewe appreciated . Everyone was very kind and helpful. They took excellent care of our daughter and grandbaby. Labor and deliver did everything they needed to and the room was huge! Our daughter said the food was good too.

HORRIBLE experience with "Registration" employee in the Emergency Department and after from the…read moreinsulting "Patient Relations" staff member who addressed my concerns and responded with a supposed "investigation"... the explanation letter following: a slap in the face... Disgusting... Insulting.

It's impossible to reach a live person--I tried Inova Orthopedic and Inova GI to schedule…read moreappointments and also to request medical records. Interminable hold times. Phone system is BROKEN. AI voice response does not help. Go elsewhere if you possibly can. They do not care about providing patients any level of customer service

Had AFIB ablation at heart and vascular institute. Care was highly professional and compassionate…read morethroughout. INOVA Management: you need to fire or reeducate the rude, unfriendly clerks at check-in desk. They think it's clever to speak in a low voice so you can barely hear them. Once I got past them, everything was fine.

I had a spinal surgery and the RN I had was very compassionate, professional and empathetic. Her…read morename is Patti. She definitely went above and beyond with the level of care she provided. I'm so grateful for my experience. I need to put in a review at the hospital itself because nowadays it's hard to find people who go above and beyond! Very attentive and when it was time to be discharged, she gave me the best hug as a farewell. Excellent experience!!!

Superlative hospital with first-rate medical care, the INOVA health care system of hospitals and…read moreurgent care centers are a definite plus for Northern Virginia. No one typically likes to spend time in a hospital due to illness or injury, but INOVA Alexandria Hospital distinguishes itself with: - Excellent staff (everyone I have ever come into contact there) - Cleanliness and orderliness - Food! There is a menu in each hospital room, with a variety of choices, and those breakfast, lunch, and dinner meals I've had there are excellent - Safety is a priority in patient care, with systems and redundancies that are in place and scrupulously followed - Convenient location on Seminary Rd., and moving in several years to the old Landmark Mall location, which is also convenient with major roads and highways that lead there - Excellent staff to patient communication from the very first interaction to the very last interaction during a stay - ER staff and services are extraordinary